Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Juliepout1  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Beautiful resort

The Iberostar is absolutely beautiful. The lobby is big extending to an outside deck overlooking the pool area. The grounds are well kept, 4 nice pools and delicious drinks and coffee. The sand is a bit coarse which I didn't enjoy much but still a nice beach with lots and lots of umbrellas. The food is good but repetitive. I would go back to this resort.

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VaniaD  - 

Verified Purchaser

Melia Varadero: Beautiful vacation in a lovely peace of paradise

Dear friends at Melia....I have spent a beautiful week as a single person in Melia Varadero at the beginning of April. My time there has been every little bit wonderful as I was hoping. Vacationing alone was never causing a single issue and made it for even more interaction and caring by the hotel staff... Melia Varadero Hotel is kept in excellent shape, well maintained and clean. My room (436) was beautiful, on the 4th floor, standard with ocean view. Everything in the room was lovely, and it w [... read more]

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Private  - 

Verified Purchaser

Los Delfines: Cozy and friendly resort

The resort is small which I like. The rooms are clean and comfortable. Its right in the middle of town which I prefer, do not like being up in the peninsula on a resort all day. I like being able to walk around and go to different restaurants or just looking around. The staff are exceptional, bar staff great. I have been there 8 times and plan to keep going back. They are like my family now.

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Private  - 

Verified Purchaser

Hotel Bella Costa: Great Beach-Spring 2017

The main building and rooms need major work. The public bathrooms on most days did not have toilet paper, which left you using paper towel if there was some or having to make a run for your room. The weather, beach, outdoor dining areas and staff where great. Location of resort was fantastic. Would only return if they did renovations.

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Deb wilson  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Amazing resort

This resort was beautiful. The layout of this resort is great. The staff very friendly. And very helpful. A lot of stuff going on at this resort. Beach was beautiful. Nightly shows every night. The only down point was that the food in buffet didn't change much at night time. You would think they would have salad every night. Which they only had it one night. Sometimes the food wasn't that hot. Which it should be. A la carte were really good.

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Private  - 

Verified Purchaser

Barcelo Solymar: below expectation

I am a regular traveller and rather easy going but I must say the Barceló Solymar in Varadero was a disappointment. It is extremely rundown and unkept. We arrived only to find out that the bungalow we booked was not available till the following day. When we got our bungalow is was rather scary looking, six huge patch holes in the tub and no shower curtain, huge crack in the wall a couple of inches away from the patio door, so large that you could see outside. Railings to the stairway to sec [... read more]

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Pauline  - 

Verified Purchaser

Playa Vista Azul: Very nice resort

Only a few negative comments..... Lobby unimpressive(seating very uncomfortable), understaffed for services, and Wi-Fi terrible. The resort itself was very clean and lots of activities every day.Overall,we enjoyed our stay and would consider going back !

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Private  - 

Verified Purchaser

Club Tropical: J'aime cet hôtel !!!

J'aime cet hôtel pour plusieurs raisons! La première c'est le personnel chaleureux qui y travail! Maritza,Ernesto,Owen,Noël,et les autres sont là pour faire de vos vacances les meilleurs! Il est situé droite au centre de Varadero! On peut marcher et voir pleins de petits marchés, boutiques, restaurants ...C'est un petit hôtel avec plein de charme et un bon massage! Merci Oscar! J'ai pas manqué un repas et toujours bien manger! Pain frais, fruits, légumes, pâtes, poissons, viandes, poul [... read more]

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Private  - 

Verified Purchaser

Punta Peninsula Varadero: The Good, The Bad and The Ugly 😐

The grounds here were lovely. The food wasn't bad, always something to eat. However the snack bar was not open when we were there and there were times when it would have been nice to have had it available to use. The evening stage shows were amazing!!! The people were lovely and the weather was great except for the persistent wind! The beach...oh the beach was truly amazing and the water warm, never a problem finding a chair! The pool was great for children but a bit shallow for Adults. It was a [... read more]

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Wade1969  - 

Verified Purchaser

Memories Jibacoa: Amazing !

As experienced travelers to Cuba, we have experienced all kinds of service, from good to down right horrible ! This hotel is simply amazing ! It all starts with the very hands on management group starting with Ernesto and Miguel. They were always out and around the resort talking to guests, getting their feedback and offering any assistance they could. This great service filtered down to all of their staff. There are simply too many names to list as I would not want to offend anyone for leavi [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Amazing resort!!

For Cuba...food was great, entertainment was fabulous and the accommodations were comfortable and clean. Only complaint was service in lobby bar. Very slow and not engaging with customer. Otherwise, a great vacation and I will return

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Jdion  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Decent resort for Cuba

This resort is overall just okay. It was my first time travelling to Cuba so I wasn't expecting the best as far as food went. But as far as grounds and room go it's just okay as well.. Im not super picky but my room was an upgraded room so they said.. Did have new upgrades but they didn't work so well...dim led lights in bathroom couldn't even shave properly.. the shower had a massive fancy shower head that only trickled out water when u tilted it on a strong enough angle.. water leaking out o [... read more]

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Private  - 

Verified Purchaser

Playa Caleta: Amazing resort!!

The only bad thing about the resort was that it was not within walking distance into town. There was supposed to be a shuttle bus that would take us from the resort to the bus stop, but broke down. We always found food to eat and I am a picky eater! We always had fresh clean sheets and towels every day! I found everything to be clean, neat and tidy. Always had hot water for a shower. They said we can drink their water, but I never did. I have nothing negative to say about this resort!!

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Private  - 

Verified Purchaser

Playa Vista Azul: Nice facilities, poor customer service

Nice infinity and party pools. Two nice beaches. Not enough umbrellas. Nice spa with great massage. Rude lobby bar staff. Unattetentive and unorganized buffet wait staff. Staff are only nice to some people. Animation staff are friendly.

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Private  - 

Verified Purchaser

Punta Peninsula Varadero: Older Resort

The resort is older, seemed short staffed when we arrived, service seemed to get better during our stay, food was very plain but could always get something to eat. Hotel needs updating, rooms were always cleaned we had a great maid Gladyalys, waiter's in lobby Justine, Pedro & Carlos were terrific. Mosquito's were very bad, some people were covered in huge bites. We had to request an iron, chairs for balcony, received them with help from Sunwing Rep Karen. We complained about buffet food not bei [... read more]

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Private  - 

Verified Purchaser

Melia Las Americas: WOULD STAY HERE AGAIN IN A HEARTBEAT

This is a beautiful resort, with very friendly staff. The food had flavour (which for Cuba is saying a lot from our past experience). We arrived later in the evening just before the buffet was closing for the night. Boris was checking us in, and advised to go get something to eat and we could finish checking in after. (awesome - we were starving) We had our first experience with Manuel in the restaurant - absolutely amazing. Manuel looked after us from that moment on, each morning we h [... read more]

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Fabi  - 

Verified Purchaser

Playa Vista Azul: Great resort! I would return there for sure!!!

It was a great resort! Brand new and the food was surprisenly good taking into consuderation we were in Canada. The staff's English skills are not good. Half of the staff was very friendly the other half not so much.

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Darren  - 

Verified Purchaser

Resonance Blu Varadero: Awesome Resort

The resort was amazing. The rooms were good. The beds were ok. The food was good including the ketchup. The pools were amazing and a blast. The entertainment was great. The beach was out of this world. The plant and vegetation was amazing. The best for last was the staff, they were friendly,helpful and worked hard to keep that resort running.

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SuperNova  - 

Verified Purchaser

Sirenis Tropical Varadero: Paradise Revisited

What do you think? Naviti, Varadero, Cuba is ideal for clean white, sandy beaches, clear waters, dry sunny days and breezy nights. It is where the sun rises and sets in full view beneath palm trees on beautifully cultivated grounds. The private beach offers quiet solitude enjoyed with a book and/or beer. It also offers opportunities to bask in the sun or lie in the shade while gazing at the limitless aquamarine sea - quite mesmerizing and relaxing with a cocktail. Customer service is goo [... read more]

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Private  - 

Verified Purchaser

Club Kawama: Terrible Food!

Pool & beach were excellent; food was terrible and the layout of the buffet was awful. The line-up to the grill blocked other areas of the buffet so people were shoving all the time. If the food improved, we would love to go back to Kawama as we enjoyed the social aspect otherwise I'm not so sure. We paid for two superior rooms - one had pool view but had to share balcony with strangers and one had canal view but no ocean view even though we booked the first of January. Also requested adjoining  [... read more]

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