Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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Scott  - 

Verified Purchaser

Playa Cayo Santa Maria: Fantastic time had

This hotel is awesome. Food was the best I've had in Cuba. Resort is in beautiful condition, landscaped and cleaned every morning. Rooms are very comfortable. Great beds and pillows. Beautiful showers. Air conditioning works great. Staff are amazing. Fantastic public areas. Great bars.

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Private  - 

Verified Purchaser

Melia Costa Rey: My favourite resort in Cuba!

Beautiful beach, clean and well designed resort, great food, warm and friendly staff. The animation team is energetic and engaging. Lots of animals on the resort which we all loved, there is a feeling of community there. My second time going and I would return again. Highly recommend!

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Tanya  - 

Verified Purchaser

Memories Flamenco Beach Resort: Home away from home

We’ve been coming to this resort since it opened! We have now been 19 times! We can’t wait to go back. Yes it needs paint and of course they have had challenges with Covid so not all perfect but we still really enjoyed our 11 days! Food was great and the beach is fabulous! The people that work there are amazing! Shout out to Janet in the Cuban restaurant. Pedro at his special beach bar Emslie on the beach. Armando is the cigar bar. Yusniel at the pool grill Arie & Orlando at the [... read more]

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Melia Peninsula review

Was very happy with the resort the people that work there are so kind and helpful. The resort property is clean and it’s beautiful to walk around. But when it comes to the food and drinks we weren’t to happy about the selection. They keep running out of different foods and you ask any they didn’t have anymore. The drinks were the same, they had only their brand of liquor. The second week was getting better for food and drinks. But overall I would go back to the resort. The service was exc [... read more]

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Cheryl Mc  - 

Verified Purchaser

Memories Caribe Beach Resort: Wonderful break away

We have visited Cuba many times. 8 times to Cayo Coco...first time at Memories Caribe. Where to start... Cuba is an amazing place to relax. The people are educated,friendly, and work hard to make your trip enjoyable. Cuba has had a difficult time during covid since tourism is such a large part of their economy. Here we go: Arrival: airpirt was well organized in Cuba...short lineups and handled very well. (Much better than Pearson was during our departure). Just have your paperwork ready. (Th [... read more]

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Private  - 

Verified Purchaser

Paradisus Rio De Oro: Great staff!

The amenities on the resort were great from the volleyball courts, snorkelling, and paddle boats. A beautifully maintained beach, and pool area is where we spent most of our time. The food was really good for Cuba, never found ourselves going hungry. The best part was the staff they really went out of their way for us whenever they could and it truly made it the best stay possible! However, until all of the covid restrictions are lifted I will not be returning to Cuba, the PCR test you take on [... read more]

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Doc Welbz  - 

Verified Purchaser

Melia Cayo Coco: Happy to have been there!

From start to finish it was a great stay. We got the same room as last time which we had asked for. The staff were great, very professioal, friendly and Covid safe. The Canadian government should take lessons from Cuba. Our intentions are to return in April 2022 so long as our government hasn't brought on a lockdown preventing us from doing so. The only drawback is I have come home to a driveway full of snow.

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Private  - 

Verified Purchaser

Playa Costa Verde: Fabulous trip!

Excellent vacation! We stayed at Playa Costa Verde from Tuesday December 7 - Tuesday December 14, 2021. Checkin was fast and reception staff were very professional and helpful during checkin and throughout our stay. Rooms (although a little dated) were clean, air conditioning worked great, lots and a variety of TV channels, great water pressure (hot and cold) and wonderful housekeeping staff. Food at buffet was hot, tasty and plentiful. The pasta and pizza station at the buffet was amazing! Lo [... read more]

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Muzz  - 

Verified Purchaser

Hotel Blau Las Morlas Varadero Beach: Very nice Hotel

This is an older hotel and on the smaller side but it suited us. With all older hotels in Cuba they lack modern conveniences and are in need of updates. The grounds are well kept but the rooms and lobby are tired and need updating. If you can look past that, the staff are terrific and very friendly. The newer hotels are far nicer and the price reflects that. We have been to many hotels in Varadero and this one is rated correctly at 3.5 stars.

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Marcus  - 

Verified Purchaser

Iberostar Selection Holguin: clean and nice area but not a 4.5 star ...maybe 3 in internationals standards !

because were a few people in resort everything regarding services were smooth ...but till resort you have to endure cuban incompetence during crossing the border ( don't blame them ...they don't know better, is the system) food is edible - many canadians enjoy it but i think is inadmissible for a resort named IBEROSTAR to not have in a restaurant : vinegar, onion, bell peppers, spices , lemon, diversity of fruits ...list is long but i stop to what is obvious a la carte restaurants have same k [... read more]

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Agnes  - 

Verified Purchaser

NH Capri: Amazing location and staff.

I just got back from NHCapri hotel in Havana. I really enjoyed my stay, the staff was wonderful they made me feel welcomed. My room was a Standard room ,but still spacious, bed and pillows were comfortable cleaned every day and the view from my window it was very spectacular having in my view the ocean and the famous National hotel of Cuba beautifully lit at night . A copious breakfast was included and at the rooftop restaurant they had delicious lunch and dinner and an amazing 360 view of the  [... read more]

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Private  - 

Verified Purchaser

Melia Cayo Coco: Excellent Hotel and Resort

We stayed for 2 weeks, on our 14th visit to the Melia. As always the service from the staff was outstanding. Despite COVID precautions, the buffet and restaurants offered the usual excellent service and meals. We will be back in 2022

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Monika  - 

Verified Purchaser

Memories Caribe Beach Resort: Bang for Your Buck!!

This was my 2nd visit to Memories Caribe and I will return again ! The hotel in general was kept clean and covid sanitary measures were taken.. ie sanitary gel available outside restaurants before entry, all staff wearing masks and distance measures drawn out on floors for guests to abide by when approaching front desk or buffet tables for example. No guests were able to as much as grab a plate from the buffet table, as everything was handed to you and food was served on your plate by the extr [... read more]

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Urquharts  - 

Verified Purchaser

Melia Las Dunas: Amazing!

The resort is beautiful, the workers are even better! Lots of options for food, the beach was perfect and the customer service was great. They accommodated our family very well and will definitely be going back!

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Myckster  - 

Verified Purchaser

Starfish Jibacoa: Hotel in a garden, by the beach

Lovely blond sand beach. Beautiful landscaping: Royal Havana and coco palms, bougainvilleas abloom, May flower and caleta trees set in a park-like, well maintained sweet grass setting. Very quiet, relaxing atmosphere. Villas are built in a quaint 60's tropical style, with big balcony in front where we sat, read and had cocktails. There are two nice medium sized pools - for children and adults. Service is good, staff friendly, and efficient. (An exception is a surly, snarly cook - he actuall [... read more]

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Private  - 

Verified Purchaser

Playa Pesquero: Excellent resort

Very clean food was great always variety 4 a la cart restaurants pool was always clean very large plus clean Jacuzzis 4 in fact 👌 would love to return 😀 separate restaurants for 24 hour pizza ice cream beer served draft or bottle or can amazing 👏 coffe bar excellent cappuccinos and any other coffees 24 hours great weather bech restaurant fish or pasta 3 bars on the beach anything your heart desires is there 😀 😉 😄

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Shirley  - 

Verified Purchaser

Grand Memories Varadero: Grand Memories

It was a nice hotel. The beach was awesome. However, there are a lot of hungry fleas. When I was there, there were a influx of Cubans staying there hoarding all the food, had plates full putting it in bags to take home. Long lineup for food meals and no quality, ran out of food.There were servers at the buffet but they gave the Cubans plate fulls.

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Teambeauty  - 

Verified Purchaser

Club Kawama: Amazing resort

From the well kept grounds to the sparkling pool. The staff is friendly and very alert to your needs. Bartenders remember your drink of choice, to how you take your coffee. This resort is 91 years young and is updating all the time. I cannot wait to book my trip here.

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Private  - 

Verified Purchaser

Roc Barlovento: Very disappointed !!!

Recently 14 days all inclusive, room 134. Toilet leaking, faucet loose, bed linen not changed in 13 days, (only because requested). Food of poor quality - variety compared to previous years and recycled over and over again. Upstairs room leaking " water " to this room through the ceiling. Gone to Cuba for 11 years. ALL BLAMED for the U.S. " blockade " and the COVID. Photos available.

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Private  - 

Verified Purchaser

Melia Internacional: Not worth the money

Beach was beautiful. This that should have come with the premium level. Didn’t happen. Pool was not cleaned properly. Garbage floating in it. Staff overall were nice. Not a lot of beverage choices and the food was horrible. 3 out of 4 of us got sick. Will not go back. Also Varadero things shut down and closed over night. Nothing really available. Don’t buy their money. Can’t convert back. Over all just a bad experience. First time there.

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