Bahia Principe Explore Akumal: Very Outdated

This was our first trip to Mexico and our first time at a Bahia resort. The resort is massive, we relied on shuttle service all the time because we were far from everything, a time waster and not ideal with a 6 year old as the walk would have taken forever with him. The buffet was huge and food was great here always, tonnes of variety. The 2 family pools were beyond freezing and my kids only went in once for 10 minutes, way too cold. The beach is nothing spectacular but the water here was warm.  [... read more]Staff were extremely welcoming and friendly, always working hard, etc. The rooms were a good size but beds were hard, bed sheets had stains on them, blanket was very old, shower bar was broken so we could only use the rain shower and pressure was mid range at best, iron didn’t work, and the phone in the room didn’t work, We requested not to be on the ground and this is what we got. I went to the Air Transat desk and the rep advocated for us to be moved, especially after I showed her the photos I took of dirty everything. After 1.5 hours she was successful and we moved. New building still far away but at least on a higher floor - room here was as dirty as the first and we sucked it up. I would go back to Mexico but would never risk staying at a Bahia again, nothing here was so good that I would tolerate sleeping in old dirty bedding again. Not sure how hotel ratings work but I would give this a 3.5 at absolute best.

Platinum Yucatan Princess: Beautiful Resort

The Resort was well laid out, the swim up pool is the way to go. More nightly entertainment would have been nice and maybe starting around 8pm. The al la carte restaurants were amazing, the buffet was good however temperature of food could have been hotter! The Spa was one of the best I have been to!

Dreams Puerto Morelos Resort and Spa: Wonderful place - highly recommend!

From the moment we arrived, we felt comfortable at Secrets Silversands. The food is amazing. The staff - consistently wonderful. Everything about our stay was 5 star. Nothing at all to complain about. We never stood in line, the beach is lovely - the pools were great - with ample loungers for everyone. We will definitely go back to Secrets!

Bahia Principe Escape Sian Ka'an: Wonderful selections of fresh fruits and friendly hospitality

My wife and I stayed at Sian Ka'an over the new year period from Dec 29-Jan 5 '17. This chain of 4/5 resorts at Bahia Príncipe was enormous, likely over 1000 acres with miles of great beaches to walk/run. Ecological jungle at $5 to a guided tour. Different gourmet restaurants about 8 to choose from - The Alux and The Corales (Brazilian Steak House) stood out to be spectacular in quality, taste and presentation - we were spoiled for the whole week aside from the usual breakfast and lunch spot at [... read more] the buffet. Because this resort at Sian Ka'an was adult only, it was very quiet by the pools (4 or 5 separate ones), staff came by to serve drinks - afternoon activities ranged from Bingo to Bocce Ball, Darts, PingPong and Volleyball and various others. We had asked for a change of mattress one morning and a brand new one came before noon. This resort was so huge that commutes by trams or long golf carts were used between our resort to the beaches on the south side of the highway about a 7 minute ride which was quite pleasant as we got to see some exotic iguanas sunning in temps of 27-29C and other small Coati-Mundis - a hog-nosed coon indigenous in the tropics - very cute and harmless. The new year's party was amazing at The Hacienda with fireworks and casino action right after - we had loads of fun watching Elvis, magicians and dancers and acrobats strut their routines and show off their amazing muscular physiques and curvy figures - it was wonderful!! Overall we had a well deserved relaxing week of vacation filled with fun, great food and hot sun - what else can one ask?!?

Grand Palladium Colonial: Great resort, lots to do for the kids

Great resort. Lots to do for the kids. the sports park is great in the evenings before dinner always a few soccer games going on which the kids could take part in. this was our 3rd time at the resort and the resort has definitely upgraded the quality of their shows in the evenings. They were well publicized and definitely top notch. I wish they had a few additional ping pong tables around the pool. these seem to be popular with everyone and lineup are rather long. additionally for the a-l [... read more]a-carte's they need to do something about the time it takes. We went the Mexican and Italian restaurants and both were 90 minute wait's even though it seemed as though the place was empty.

Platinum Yucatan Princess: Great Resort!

We upgraded to a platinum suite, and ended up with a swim up suite, which was fantastic. Service at the beach and at our room by the pool was fantastic! Room service was quick and great, small selection, but good for what when we missed a meal. Food was average, wait staff was excellent, the ocean is very rocky and has lots of coral (water shoes a must). Very quiet resort in the 5000 section, a little more energy by the main pool and of course next door at Grand Sunset which you also have a [... read more]ccess to. Entertainment at night at the main area was good, often brief, but the then continued at the theatre indoors. We only saw the Grease show, which was great (lipsyncing to the main movie parts, they were spot on!). Some of your stock photos are inaccurate however, there weren't any chairs like the above photo near the beach, just palapas and lounge chairs (in abundance).

Sandos Caracol Nature Resort and Water Park: Nice Family vacation,but won't go back

The Resort Accommodation We stayed in the Eco Superior Junior Suite - room 1901. It was situated beside the bridge path to the water park. It was pleasantly furnished and updated. It was cleaned daily and it was a good size for our family of 3. We found it to be a poor location because of the privacy. We did not have our curtains open and when we sat on our terrace, we were overlooked by people using the bridge to get to the waterpark. There wasn’t any hot water to speak of - so we took [... read more] cold showers for the entire week of our stay. The fridge was restocked daily with beer and pop. There was also a water dispenser in the room for drinking water. The entire resort is situated in a mangrove jungle and as such it is not as beautiful as other resorts that we have been to. There are also some strong funky smells as you walk down some of the paths (sewage etc.) Restaurants Our favourite restaurant (from the few that we tried) was the Los Lirios Steakhouse. The food was really good, the staff was attentive, it had an excellent location and cool vibe going on. We didn’t have to make reservations. Be aware that for each of the ala carte restaurants, they do have an adults only night. It is posted in the front lobby by the concierge desk. If you show up to that restaurant with children on the night that it is adults only, they will not let you in. The Italian and Mexican restaurants were OK. We ate a lot of our meals at La Laguna buffet. There was always lots of choice and it gave you a chance to try different things. By the end of our week, we were getting bored of the food. Make sure to get the french fries at lunch, the nachos and pico de gallo were also great. They did do an excellent meal for New Year’s Eve!! Staff The staff were always very friendly and very attentive. There were always people working to improve the buildings, greenery etc. Royal Elite Within 20 minutes of arriving at the resort we were roped into attending the Sandos Royal Elite sales pitch. If you have spare cash in the region of $15,000 to $25,000, feel free to listen to the their sales pitch the next morning. If you don’t have money, don’t waste 2 hours of your life. They make it sound like you are going on a tour of the resort with breakfast, but in the end they come on pretty strong to make you a member of their resort club. They even called us at 8 am to ensure that we were going to attend. From the beginning in the lobby make it clear that you DO NOT want to attend. Water park and pools The water park is split into 3 sections based on height and age. The kids all had a great time there. Make sure you measure your child before you go, so that they are not disappointed when you get there. They are very firm on the height restrictions. Fortunately our 10 year old was tall enough for the adult slides. This kept her occupied for hours. We enjoyed the pool by the beach (not at the end where the activities go on). There were always lounge chairs available. The Beach Although the beach was beautiful and the sand was soft, it was very narrow and the shoreline is rocky. There is also a lot of seaweed that washes up. We didn’t go in the water as it wasn’t appealing to us. We took a taxi to the sister resort - Sandos Playacar. It cost $14 one way and took about 20 minutes to get there. This resort had a beautiful beach and we enjoyed swimming in the sea. We saw lots of fish and could walk out far on the sandbars. Overall we had a nice family vacation. The resort is average at best. We don’t think it is worth the cost or deserving of 4+ stars. I would recommend it to families with small children, but if you are adults only, don’t go here!!!

El Dorado Seaside Suites: Heaven On Earth !!!!

I have been throughout my life to many 5 star resorts......But never anything like this!!!! From the bed on the beach to the amazing quality of food and service.Its all about the people like Gaudeloupe who takes care of you at the Seaside Suites beach,this guy treats you like family to the bartender at Driftwood they are amazing people.The management clearly knows and understands Customer Service and that is what we received over and above.Cant say enough about this place even the beach,which so [... read more]me people BEACHED ABOUT was ok with me!!! The beautiful ocean sound it was all good.

Barcelo Maya Caribe: Great Vacay!

We are just home from one week at this resort and we didn’t want to leave. The resort was fabulous. The rooms were clean and spacious with outside sitting areas. The beaches were amazing and we were always able to find eight chairs for everyone. There are lots of pools and activities. Our four al la cartel restaurants were great too. Kyoto was my favorite. The staff were always friendly and helpful. We all really enjoyed ourselves and ended up not even leaving the resort. We will be back!

Grand Palladium Colonial: Excellent family resort

We travelled to this resort for seven days around New Years 2018. It was our second visit to this resort. Check in was efficient and friendly. Our room, a junior suite, clean and well furnished and maintained. The rooms are sized big enough to store all of our luggage and still move freely. The bed was comfortable. The bathroom was very nice with a good shower. Grounds were well maintained. Food at the buffets was very good. We tried a couple of the a la cartes, and they were a bit "h [... read more]it and miss" as the waits were long and probably not worth the wait, although the food quality and service was very good. We used mostly the main pool at the Coloniel and it is very nice. Service at the swim up bar was excellent. There were a lot of activities going on around the pool which would satisfy most age groups. Bars serve Dos Equis beer, which is decent. Liquor was of decent quality, and bar staff was always fun and friendly. The beach isn't fantastic for swimming, but is a nice area for lounging. The resort also has a sizable "sports area" with soccer fields, volleyball, tennis and basketball, amongst other sports. The evenings usually featured an international pickup soccer game which became a highlight for my teenaged son. Nightlife is probably lacking as the resort is some ways from the clubs in Playa, and not much is going on at night, but for families this may not be an issue. If you are going to party, this probably isn't the resort for you. Location is quite a way from Cancun and Playa del Carmen. Good that the resort is somewhat isolated, but about 1 hour drive from the Cancun airport and about a 20 minute shuttle from Playa. Overall, the resort is well maintained, with nice rooms, good food and service and nice pool. Beach and "nightlife" were negatives.

Bahia Principe Explore Coba: Exceptional staff

Exceptional service What makes this resort so exceptional.....the staff. You cannot ask for better service any where else. Kary & Andres @ Cozumel every morning started my day looking after me before my husband arrived...Lunch @ KUKULCAN was just as great...thank you to Omar, Landy & Norma...you made us feel like family. There are many good choices for restaurants based around Coba....Le Gourmet..Guadalupe & staff will look after you..Mashua & Mediterranean are good choices. Thank you Eduardo @ [... read more] guest service...you & your staff are so helpful. The rooms are a good size & clean..the maid was friendly & did a good job each day. The grounds are beautiful & well maintained. Always carts to take you to your restaurant or to the beach which is 5 minutes from Coba

Akumal Bay Beach and Spa Resort: Solid 4 Stars Resort

Honest solid 4 Stars resort - much greater than some acclaimed 4.5/5 star resorts It is evidently an amazing hotel and in a great location. All rooms have an ocean view. The beach is one of the best Mexico has to offer with various sealife in it's ocean like turtles, rays and fishes. We traveled over the holidays and the Christmas eve dinner was definitely outstanding. Special thanks to the Management for the disciplined and helpful staff.

The Fives Beach Hotel and Residences Playa Del Carmen: Great Food!

Small restaurants, amazing food and service. Essence section was new and modern, beds comfortable. Lots of pool, bar areas and quiet spaces to relax. The main pool and beach are great for the Mayan. Wine is drinkable.

Hyatt Zilara Riviera Maya: good resort with a few glitches

Secrets Capri is a good resort with great service. The room is comfortable if a bit small. The food is great, and the staff really try to please you. Couple of things I found distasteful is that the resort tries to sell you tables around the pool area for dinner in order to watch the show. In an all inclusive resort this shouldn't be happening! Also, the cabanas on the beach and around the pool are not included in the resort. They charge $70 US per day for the use of the cabanas!!!! I giv [... read more]e this resort a 4 star based on this. Had they included the cabanas , I would give it 5 stars.

Bahia Principe Explore Coba: Fantastic Resort

Loved the resort, food delicious,drinks flowed only one issue. Our building 29 must be close to the sewage treatment facility as the smell was so bad in one of the rooms we requested to be moved. It took 2 days for the move to happen and not sure if anything was resolved as the room appeared to be occupied the next day by new tourists. The facility is kept clean and comfortable and the staff couldn't be more kind. Would recommend this resort and look forward to going back!!

Bahia Principe Explore Coba: BAHIA PRINCIPE COBA

My husband and I traveled to this resort for a 4 day stay. It was a beautiful place. Well maintained. Clean. Not a worry about bed bugs or cockroaches, which I throughly inspect upon arrival. Staff were friendly and service was very good. Food quality was good also. Clean dining rooms and buffet area. Clean snack bar. Many a la carte restaurants to chose from. Resort was huge! You have to get around by trolly. They stop often at designated posts. The only hard thing was to get to the beach. You  [... read more]couldn’t walk there way too far. And a lot of the trolly cars didn’t go there you would have to wait for 5 to go by before one would take you there. Sometimes we waited half hour at the station. Once at the beach they had a beautiful buffet and beverage station that you could access. This was one of the most beautiful resorts I’ve seen. The attention to detail by the staff was so impressive you can tell a lot of hard work goes into making guests truly have the best vacation Thanks again from the Beaupre family

Catalonia Yucatan: We'll be back!

As I said, "We'll be back!". Maybe next time we'll try Catalonia Maya. New Year Eve prices were slightly overpriced, but it's ok. I almost forgot: guys, you have to do something with the beach chairs/loungers: no one available after 8:00 A.M.

Iberostar Waves Quetzal: Outstanding Resort

This was our 3rd visit to the Iberostar Quetzal. We enjoyed this last visit just as much as our first. The food; amazing. The buffet is just as good as the al a cart restaurants. The grounds: impeccable. Jungle views, monkeys, peacocks, flamingos are just a few of the sights you will see. The beach: perfection. Soft, white sand and crystal blue water. We give this resort 5 stars; not only for the resort itself but for its staff.

Barcelo Maya Caribe: Lots to do for everyone

We have been to many All-Inclusive, as well as stayed off resort in Mexico and the Caribbean. This resort by far had the most comprehensive list of items to do, great snorkeling right of the beach, awesome children areas, bowling etc. There are a total of 5 resorts, which you have access to the facilities of 4, although most facilities are a copy of the others (just slightly different set up), it does mean you get a choice of the show at the theater for the night or the specials in the buffets.  [... read more]Over the 4 resorts the area is large, however on the resort you are staying it is not that far from room, to beach to lobby/buffet etc and as each resort has everything you don't need to travel far. The food would be the one let down, no one got sick, but it is sub-par come compared to other areas we have stayed (even Cuba). We would definitely go again - great service, no waiting for drinks, no having to save chairs, great beach

Bahia Principe Explore Coba: Average Resort with a Dolphin Prison

First I want to say if I knew this resort had a Dolphins on site in a small prison pool I would have never gone there. For that I will not recommend this resort. As for the other details. Overall I would say this is an average resort that doesn't have one thing that stands out. The beach wasn't bad. The pool was ok. But I would say the food was poor especially the vegetarian options. Goods: The shuttle service around the resort The Tulum side had the pool near the beach The fire  [... read more]show at the beach party The New Years eve show was done well Bads: This resort has a Dolphin pool on site. The size of the pool for Dolphins is smaller then the main pool for people. Release the Dolphins! Just for this I would not recommend this resort. Coba resort pool very far from the actual beach. Had to shuttle if you wanted to switch locations. A few rooms in our group had water leaking from the air conditioning. The vegetarian options at the buffet and a la carte were extremely limited. Keeping vegetarian and meat food and utensils separate was always an issue. Food was NEVER hot (in temperature). The food labels did not always match what was in the tray. Far from Playa Del Carmen (40 min drive - I already knew this) It was unclear on where the entertainment was always taking place. And the crew didn't go up and down the beach to notify people as they do in other resorts. The night show schedule changed frequently.