Melia Costa Rey: amazing hotel

la cart food was great except for the japanese rest.washrooms needs more hygiene i told main desk i notice more improvement overalls its a lovely place to windy need to bring a jacket entertainment is magic they work really hard and do such amazing job loved one of the best places for entertainment i will go back again.

Playa Cayo Santa Maria: Awesome Resort

Very clean grounds. Great beach with soft white sand. Excellent service which was safe and friendly. Covid protocols were followed and enforced. Wifi was free and very fast and reliable. Food was amazing. A la carte service and food was excellent. 5 star 🌟 resort. We'll be returning.

Melia Internacional: Amazing resort

We had a great experience. The manager and the staff were very nice and very friendly. The rooms were very clean. Even the hallways, beach area and pool area were very clean as well. Highly recommend this resort.

Roc Arenas Doradas: Nice but LOUD

And so brightly lit!! As always, I love Cuba for the beautiful Cuban people. This hotel is a good choice for people that like meeting Cubans, as there are many staying there. I felt mostly well taken care of by the staff especially Elizabeth who kept my nice room immaculate. Amaui and Oreley helped me find (vegetarian) food to eat. The 2 Israels made sure I was safe at the beach and catamaran. As always, I found it easy to find new friends and enjoy myself. The drawbacks were the dining and l [... read more]ack of organized entertainment or things to do. The main buffet is run more like a cafeteria, with long disorganized lineups, bright lights and SO NOISY. The first night we waited in line for 40+ minutes to eat. There was only one guy cooking meat to order as well as serving the hot sides. People wandered in and out of the queue (in other words, budging). and sometimes they were out of items when you got to the front. It was chaos. They need to run it more like the beach restaurant, with a grill off to the side. When I tried to eat at the a la carte, I was told they couldn't make anything vegetarian (although I was offered the salad bar). They offered Spanish lessons, and one day there were stretches on the beach. The catamaran is included with your stay, which I really liked doing. They sometimes had Cuban dancers and a singer. Once they had a terrific Cuban band. Otherwise they played really loud old pop music. They need more things to do such as dance lessons, exercise, Cuban music, informational sessions and the like. The beach is incredible. The pool was too noisy, I tried to sit there and couldn't even hear the people sitting with me. The lobby and other seating places look great. But they turn the lights on full at 5 pm, which doesn't make for a nice atmosphere. Cuba is what you make it, and I do love the beach. But if you want something more, I suggest going elsewhere.

Playa Costa Verde: Still Exceptional!

I had the pleasure of being the 1st guest at the grand re-openning since their shutdown and as the many times was treated to a warm welcome and a great time. Service as always was impeccable. The food good. Yes selections were down a bit,since Cuba has had shortages, but what they had exceeded the usual standards. The ala cartes took a few days to begin openning but once they did the menus were good as ever. Cuba is hurting in many ways but hospitality is not one of the hurting areas.

Don Lino Hotel: Yo CANNOT ecpect a lot from a 2 star Hotel

It was the first time I was in a two-star hotel. I was reading a lot and was prepared for what I can expect. I was the first tourist to arrive in Don Lino on November 1, 2021, after the closure. The first week there was not a piece of fruit only one slice of a green tomato. In the second week, the plate with vegetables had some more slices of tomatoes and even green beans. On the fruit plate, there were a few slices of banana and grapefruit. In general, I cannot complain about the food. However, [... read more] the biggest frustration for me was getting the COVID 19 test done. A few days before my departure I was given in writing, that my Covid test will be done on Friday, November 12 at 8 am. When I showed for the test at 8 am, I was told, the test will be done at 10 am. When I came at 10 am, I was told the test will be done at 12, later ant 14. later at 15. I was walking 5 times to the Health Center. Finally, I was informed that the test will be done Saturday morning at 8 am. And again I was waking every two hours to the Health Centre. Finally, the nurse/medical person from the International Medical Clinic from Guardalavaca showed up at 12 noon. A similar situation was with receiving the test result. That was extremely stressful for me. I am 83 years old man with a disability, I have great difficulties walking. I would like to warn future tourists to be prepared for this kind of experience. BUT in spite of the bad experience with the Covid 19 test, I am going for four weeks in December. The price is very encouraging.

Memories Caribe Beach Resort: memories Caribe

Nice resort, rooms are clean and bright, beach is beautiful except the constant blaring music from 10am- 5pm (very annoying) food a little lacklustre (there are more inventive ways of making beef and pork), but people smoking everywhere. The pool was average - circular and not very impressive. Would be nice if a) there were designated smoking areas and NO music on the beac. I was hoping to have a quiet vacation, but the whole beach was filled with noise. I managed to get a week for 520$ ta [... read more]xes incl, but would not pay more than that.

Marazul Hotel: Brisas del Caribe, Varadero

Everything went well. The staff were attentive and friendly. I'm glad I decided to go. I would definitely go again sometime next year. Thank you for helping me with my trip, especially the information regarding the covid-19 and the documents required.

Gran Muthu Rainbow Cayo Guillermo: a TRUE GEM of a hotel. a MUST STAY

So my partner and I just spent a week at the Gran Muthu Rainbow hotel. I can honestly say that it was the nicest hotel we have ever stayed at in Cuba and we have been to about 13 or 13 others. The hotel had just opened a week ago and as such the hotel was pretty l and ight on guests (we were guests 76 and 77) but each day more and more people arrived. The hotel was VERY aware of Covid and the need to keep guests safe! All staff were in masks and as we entered the hotel we were swept aw [... read more]ay to a room for a rapid test. Once cleared we were free to wear or not wear a mask as we pleased. WHAT A RELIEF to feel normal again. The staff were friendly the rooms out of this world! The guests were a mix of gay and straight... some Cuban visitors and those of us from Toronto as well as Montreal. We had no issues or felt uncomfortable. The hotel was clear to all locals this was an LGBTQ friendly resort and disrespect would not be tolerated. Overall we had a good deal of fun with everyone... local and otherwise. If there is one thing they will need to work on .... it would be the music. Same playlists got old pretty fast but this is an easy fix and one that many of us brought to thier attn. As they were newly opened, not all the a la carte's were open but the Indian night was and it was insanely delicious. Don't miss out on that one! The buffet was a work in progress but they were working on it everyday! Overall it was quite decent! Overall this was one of our favorite vacations in Cuba ever and we are for sure heading back soon!

Paradisus Rio De Oro: A good 4star resort

The grounds and room were very nice except for the rat that ate our sandwiches. And we had to clean up after each morning. The food was average for Cuba, we expected more. Needs to upgrade service employees to a higher standard to meet the 5 star rating. The 5 star rating is it compares to other Cuban resorts. Not to world standards.

Valentin El Patriarca Varadero: Good vacation

Friendly Cubans ..............................................................)))..)).).........................................................)))))))).................................)...............

Playa Vista Azul: Amasing sea

I was in my vacation november, 4 - november 11 The weather was amazing, a little bit windy. About hotel: the rooms smell damp, but it disappears every other day with the windows open. I don’t know if it’s like that in all the rooms, but we had it like that. Basically, I liked everything. The rooms are clean and comfortable. The mattresses squeak. Not very comfortable. But you can sleep if you drank some rum before going to bed. espagniols often come and skip the line and take almost [... read more] all the food, as they recruit for the whole camp. During this period, was terrible. Once the locals move out, everything is fine The pool snack bar is periodically closed. Or the staf is hiding food. We couldn't feed our children after a long flight. In the end, they brought food, but decided that we were eating raw meat. They wrapped it in rolls and spiced it with a minimal amount of mayonnaise and a slice of cucumber. It's good that they didn't spit. Thanks. Very little animation. On the beach, the animation was only 3 days out of 7. Boring. We need more animators on the beach. Basically everything was very good. The sea is great and warm. Food is ok mostly. There is always something to choose from. Compared to other hotels in Cuba where we have been. And we have been already about 11 times in Cuba, in this hotel, restaurant everything is very decent. Nice and clean. The staff are very polite and pleasant. Very kind and helpful people. I will recommend this hotel, but have to change somethings.

Memories Flamenco Beach Resort: Cheap and cheerful

First off, Covid test. Upon arriving we were given rapid testing and once results were negative we’re able to check in. Hotel was packed lots of Cubian style food, beer and rum. Hotel was a little tired looking but lots of staff cleaning and minding the grounds. PCR test was easy, 30USD paid only on Visa. They don’t except cash only for tips and only want $CND dollars, make sure to get your Coivd results at front desk before going to Airport. Only front desk will have it, some were told  [... read more]the results were sent to Airport and they had to go back to the hotel to retrieve them

Memories Flamenco Beach Resort: Beautiful and Friendly

This resort was great. Beaches were amazing. Grounds were beautiful and well kept. The staff were very outgoing and super friendly. Would definitely go back.................................................................................................................................................................................................................................................................................................................................................... [... read more]............................................................................................................................................................................................................................................................................................................................................

Gran Muthu Almirante Beach Resort: Amazing resort

I came to this resort on the day of Gran Opening Nov 1, 2021. This is brand new and beautiful resort The staff are really good and wonderful The 24h snack bar has great drinks. I understand the food at this time not much , but we have great food every day from international buffet. The Japanese restaurant is awesome with a great chef. The pool is large and different pool for adult and family. Free Wifi . This beach absolutely beautiful with white and soft sand . However, this beach not a good [... read more] beach compare to anther part of Cuba I have been such as , Cayo Coco, Cayo Guillermo, Cayo Santa María, and Varadero. Why the beach is beautiful, but not good ? This is a public beach and accessible for everybody, We sat on a beach lounge chair from the resort, but so many public people seating nearby eating and drink beer, They put all the garbage on the beach and throw the cans to the ocean. We did not feel safe. I hope in the future will be some improving. In general, I recommend coming to this resort.

Paradisus Rio De Oro: Very relaxing

We basically had the entire resort to ourselves. The staff were very friendly and accommodating. The food was surprisingly good, the only real headache was just the traveling. Also the staff we’re having some issues with the Covid tests they had to administer. Short term headaches, overall we had a great experience and would definitely go again.

Melia Cayo Coco: Beautiful resort

The resort is designed for friendship. Everything is in close proximity the beach is wonderful the pool is very nice plenty places to lounge on. The staff are very nice The food is good but not wow. They were not at the full capacity when we were there so some of the restaurants were not open yet. Overall we enjoyed our stay tremendously. I wish they have better entertainment programs though it became repetitive after a while.

Memories Caribe Beach Resort: So happy to able to visit Cuba again.

This was our second visit to Memories Caribe. And it did not disappoint. We were pleased and impressed with how the Cubans have adapted to the current situation and their efforts to protect tourists. All the staff was masked at all times inside and out. We liked the changes in the buffet, tables were set quickly once we were seated, all foods were served by an employee and they tried their best to keep people back by use of a yellow line on the floor. To me it was more orderly, less chaotic.  [... read more]The a la carte restaurants were excellent. There were no shortages that I could see. They seemed to be having a problem with hot water in some buildings, so the showers were refreshing.😊 All and all an great week at our favorite get away spot. Thanks to Jenn Black for all her help.👍

Memories Caribe Beach Resort: Nice resort !

Beautiful clean sand beach ! People are friendly , front desk staff helpful knowledgeable with all questions. Buffet food is good but wish have more veggies. The reserve restaurant meal portion too small. The entertainment is good. Hope they can solve the mosquitoes problem . Thanks

Melia Cayo Coco: Golden Two Week Stay

From the airport to the arrival at the hotel we felt taken care of by the Cubans. We filled out our health declaration and it was processed in a reasonable length of time, our temperatures taken and then we were transported to our hotel. Options to purchase beer on the bus were welcomed for the short ride to Melia Cayo Coco. There we were greeted with colourfully dressed dancers and delightful cocktails. We immediately went to a cooler waiting area where each person received a rapid covid [... read more] test. When cleared we were free to go to our rooms via golf cart. The cleaning standard was exceptional. Rooms were fresh and well appointed. In fact each day the room attendants did a thorough cleaning with those cute towel and bed cover displays of swans and other artistic arrangements of blankets or towels. Delivery of 2 beers, a cola and 2 liters of bottled water happened every day like clockwork. Cuba being tropical we had an exciting thunderstorm with spectacular lightening and the predictable power outage. The power was not out very long and at least half of the electrical sockets came back on along with the air conditioning within a couple of hours. The morning lobby coffee service was always perfect. Every staff wore masks, even the outdoor staff in the gardens and on the beaches. We missed the smiles but still felt the sincerity and politeness from the servers. The beach was very clean and guests followed the rules of not leaving plastic cups or smoking materials on the beach around the chairs and sunbeds. A tractor raked the sand and seaweed at the shore but for me signs of a living beach don't need to be raked away. For some reason they scheduled the tractor when the beach was open with guests in the water. Not sure why they chose to place an entire Bon Jovi album and 6 versions of an Ed Sheerin song at the beach everyday but they did until the 11:30 dance class when they switched back to Cuban and international Latin artists. Same with the evening lobby music, they need to shake that up with Latin songs. Food was good for Cuba with the fresh fruit, juices and yogurt, attractive desserts and ice cream to small portion appetizer bowls and fresh cooked fish, seafood and meats with compliments of vegetables, pastas, bread and cheese. Everything was served to us at the buffet which was the best safety measure and ensured less food waste. The only thing you could pick up were the small appetizer bowls and plated bread and the odd individual sides at the main entrée section of the buffet. I hope they keep this system in place all the time. Walks through the gardens was always a treat as they are so well kept. The mosquitos are very bad in this area of Cuba and for some reason they kept flying into my face which I had to dab with repellent every morning and evening to avoid bites. They had a biplane fly over the resort every couple of days to keep the population down and some gardeners with back packs of insecticide and a blower walking around the pool and lobby every night at sunset. All told, a very good resort and you can see why there are so many return visitors.