Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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Jodzz  - 

Verified Purchaser

Valentin El Patriarca Varadero: Nice Resort

This was out first visit to Valentin El Patriarca Veradero. We reserved the Privilege package and enjoyed the upgrade. Our room was beautiful and very clean. The resort did very well keeping all areas clean. Tables were wiped frequently in the common areas and the buffet required masks where you were served by the staff instead of everyone touching all the utensils. The staff were amazing throughout the resort. All very helpful and friendly. Our room attendant Tatianna was incredible. She was so [... read more]

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Private  - 

Verified Purchaser

Playa Vista Azul: Amazing resort

I recently stayed at vista azul resort in Cuba..i did the 200$ upgrade to privileged..$ very well spent..the resort itself was very well kept..beaches were 10/10..amenities were great..food was Very good..and i had heard differently..i highly recommended this resort for your next vacation..and the best part was the ppl who worked there..tho they have been hit hard by covid..no outside assistance..these cuban employees couldn't do anything more to make our stay the the most luxurious and very co [... read more]

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Kriss  - 

Verified Purchaser

Memories Flamenco Beach Resort: Amazing time

It’s a beautiful hotel with some rooms who need maybe a little bit of love but the personnel make all the difference. You really feel like you are part of the family !! Beach is amazing for long walk and big enough to to have your own chair !!

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Cindy  - 

Verified Purchaser

Playa Vista Azul: Great resort

I can't say enough good about this resort. The grounds are kept beautifully and the beaches are lovely. We stayed in a premium room in the exclusive area. The service is impeccable, Yuriel was always available to do anything he could to make our stay most pleasurable. The bartender Danny was always ready with a drink and a smile for you. The pool bartender Livia makes you feel like you have been friends for years. I feel like I came for a vacation and left with extended family. Even with covid [... read more]

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Private  - 

Verified Purchaser

Playa Vista Azul: Amazing resort…. I’ll go back!!

Lovely rooms very clean and comfortable. Food was great and grounds were beautiful. Staff were friendly, helpful and totally awesome!! Lobby was inviting and walked out to hey serenity pool which overlooked the ocean. Just beautiful! Beach was a little far but beach bar was open til very late and had entertainment. Very nice swim up bar but pool side had great service as well. The staff are the best that I have experienced so far! I will go again 😊

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Private  - 

Verified Purchaser

Memories Flamenco Beach Resort: Great time

we had a wonderful time at the resort the only negative thing to say is that on the weekends they allow the Cubans to come in for the weekend and they are very disrespectful, left all there garbage around, cups in the pool, smoking in the pool, loud, wasteful of food and drinks and I would not go back to this resort due to this.

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Leona  - 

Verified Purchaser

Melia Cayo Coco: Incredible Experience

From the moment you step off the bus, the staff of Melia Cayo Coco are your family. A cool drink, with or without rum, is handed to you, and a hearty welcome is extended. Despite physical distancing, and mandatory masks, the excitement and smiles of the staff are intoxicating. Food is served with a smile, wait staff always chats for a moment, engaged in your daily activities. The cleaning staff is extremely diligent with ensuring the rooms and lobbies are spotless, and the grounds staff create a [... read more]

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Ghayward2010  - 

Verified Purchaser

Memories Caribe Beach Resort: Very good vacation

The good was the incredible beach and the amazing service all through the resort. A la carte restaurants were very good as well. Only Cuban and Mediterranean were open. The bad was the first night I was eaten alive by sand fleas in my bed. I reported it to the front desk and they sprayed my bed and that seemed to fix the problem. Mosquitoes were quite active at sunset and really bad at dawn. Overall a good vacation and I would go again.

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Lisa Rox  - 

Verified Purchaser

Valentin El Patriarca Varadero: Worst place I've been to in Cuba

Airport transfers went well. There's always that one person holding up the bus though. We were not asked for proof of Vax. A rapid test was given right after check in with the good doc, not your standard 15min rapid test, he said we were good after less than 2 or 3 mins. We bought a privilege pkg and it wasn't acknowledged as we were given standard yellow band and attempted to enter a privilege section and were denied. Easily corrected tho plus they changed our room. We were not given a lobste [... read more]

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Charlène  - 

Verified Purchaser

Club Kawama: Confortable et chaleureux

Le site est très bien entretenu, le personnel est vaillant et à l'écoute. Les services offerts sont adaptés aux normes sanitaires et les employés ont à coeur de les respecter. L'accès à la plage est idéal! C'est un lieu privilégier car la plage est à côté et on a la plus belle vue en ce qui concerne les lieux de restauration.

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Eva and Paco  - 

Verified Purchaser

Hotel Playa Paraiso: In paradise at Paraiso

Public areas, dinners, rooms, clean and well maintained. Loved the long walks on the beach and the beautiful view at the Mirador. Customer service outstanding. Special thanks to all the people from the dinners and bars who served and spoiled us with love and care ❤. Good entertainment day and night This was our third time at this hotel.

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Private  - 

Verified Purchaser

Memories Flamenco Beach Resort: Average

Nothing is done about too Many mosquitos Beach has too many stones. It is possible to take out stones from the beach because they are small stones………..!!!!!!!!!!!!!!!!!!!!!!Good Good Good Good Good

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Private  - 

Verified Purchaser

Brisas Guardalavaca: Amaizing resort:place next to ocean

We stayed at Brisas Guardalavaca from October 8 to October 15. The weather was great. The hotel staff worked very well: all issues were resolved instantly. 3 days before departure, they took a test for a covid, but the result was given only on the day of departure, washing the nerves of the vacationers. The food was bad: there were no fruits and vegetables, it surprised. You only had to pay with a visa. The money that they brought with them was taken back, they could not stay in Cuba and work fo [... read more]

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Nicholas  - 

Verified Purchaser

Melia Cayo Coco: Beautiful grounds and resort

Great gardens and entertainment. Food was delicious. Staff was friendly. Will be be back soon.. Enjoyed the beach and activities like tennis and ping pong at the resort. Staff was attentive and the rooms were well taken care of and clean.

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Aziz & Zahra  - 

Verified Purchaser

Melia Cayo Coco: Very good

extremely clean, friendly staff, Nice and comfortable room, beautiful landscape and very clean beach. We were not too happy with food. Service is very Doctor was very friendly and concerned. Main dinning had a better food for breakfast and than beach one. That all I have to say

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Ablemonay  - 

Verified Purchaser

Club Kawama: Great Resort

Nice resort gorgeous beach, nice big pool. Resort was only 15-20 %capacity due to Cuba slowly opening up! Candio the server at the pool bar was fantastic kept us stocked with drinks for the entire week.

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Meykey  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Royalton Hicacos and spa

This Hotel was amazing especially if you were Diamond club guest, a la cart every day, special invitations to chefs surprises, food for me was 5 stars, butler service,free scuba diving,catamaran excursion ,the grounds were very clean workers were on the grounds every day making shure the grounds were top notch, the staff,ong,can't get any friendlier, there was one beach bar staff named Happy,walks and smiles like a cowboy, his favorite saying, don't worry, be happy,lol,10 stars for him on Kew to [... read more]

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JUMU  - 

Verified Purchaser

Valentin El Patriarca Varadero: Patriarca- friendliest place ever

The resort was beautiful and the food was good (there is different choices in menu so if you’re not particularly fond of something you can just order something else). The hotel was clean. What made our stay particularly amazing was the staff. Each add every person was so friendly and helpful! We were always greeted with smiles and accommodated amazingly! I would definitely go back again!

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So2701  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Personnel souciant

J’ai bien aimer mon séjour j’y reviendrais dès que l’occasion se présente le DIAMOND club vaut le coût je le recommande à tous on a bien été pris en charge j’ai bien Aimer les activités proposées par le pass vip du diamond club vous allez vous amuser

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Aditi02  - 

Verified Purchaser

Playa Vista Azul: Paradise

The hotel was amazing; rooms were clean and beaches were outstanding. The services of all the staff was amazing I would go back anytime. Everyone was so nice enjoyed there company and there hospitality. The infinity pool was outstanding with the breath taking view. Have no complains will be there again. The only thing there was alot of mosquito rest everything was perfect. Wifi was free aswell you just have to tell them to recharge it for you. I got into a scooter accident and the staff the [... read more]

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