Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5690 Reviews)

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Stefan123  - 

Verified Purchaser

Riu Flamingos: Outdated resort

The hotel is really started to need upgrades, the bottom of the pools are starting to fall apart and you’re always stepping on the broken pieces. The beach is nice, we saw dolphins and wales swimming from the beach which was a nice surprise. The food was mediocre, but not much of a new selection from day to day. The staff were nice and friendly. Worst part about the trip here was ourselves (my wife, 2 sons and myself) plus at least 12 other people we spoke to all got very sick, vomitting, di [... read more]

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Private  - 

Verified Purchaser

Riu Republica: Riu Replublica

The hotel grounds were well taken care of. The entertainment was delightful. The food was average. The staff were all friendly and accommodating. Unfortunately, the excessive drinking made for very messy times. They seemed to not care about public drunkenness nor did they appreciate their surroundings.

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Silvi  - 

Verified Purchaser

Riu Palace Macao: New Favorite Resort

Beautiful resort.The size is perfect.Everything is close by.The beach is very spacious with tons of beautiful palm trees so shade or sun is available.Loads of lounges and tables too.Rooms were spacious and kept clean.Any questions or concerns were looked after quickly.The staff is amazing and very friendly.

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Private  - 

Verified Purchaser

Riu Emerald Bay: Great Resort

Hotel grounds and the beach were beautiful, as was the ocean view room we stayed in. Staff were great too. General buffets and the snack bar were delicious, but the specialty restaurants were a little disappointing; could only get into two of them, and one was also a buffet, with pretty underwhelming fare. Still very happy with our stay though!

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Private  - 

Verified Purchaser

Riu Emerald Bay: Nice Resort

Liked: the location, the beach, the staff, the food. Needed more elevators, and palapas on the beach (Palm trees not providing enough shade), not much insulation between units and floors; heard a lot of noise from the neighbors.

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Kenzieandchris  - 

Verified Purchaser

Riu Republica: Great time!

The resort had a lovely ambiance and was really well manicured! I liked that the “a la carte” restaurants were first come first serve, so we didn’t have to book in advance, and could visit these restaurants multiple times as opposed to having buffet dinners. The Spanish, “kulinarium” and Indian restaurants were all really good. The Spanish restaurant was by far our favourite, with Spanish style tapas for appetizers, and 3 entrees to choose from. I had the beef sirloin, my fiancée had the pork  [... read more]

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Fred71  - 

Verified Purchaser

Riu Emerald Bay: Large Beautiful Resort

What a beautiful resort! Considering that the resort was fully booked because of the eclipse, there were never any problems getting into the restaurants or finding a lounger by the pool or the beach. The checkin process was very quick, even with three tour buses of guests arriving at the same time. Dining was superb with great food and friendly staff. The rooms were very nice with a very comfortable bed. The only negatives we had concerning the room was the replenishing of the minibar and liquor [... read more]

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Private  - 

Verified Purchaser

Riu Reggae: riu reggea montego bay

hotel and people were great. Food at buffet was better than al cart restaurants. Great meat options, clean hotel . Do not leave resort. Pools nice beach is bad. Montego bay is not the place to go. The town is a mess. We have been all over the Caribbean to different islands and Jamaica is the worst of them all. There are way way way better places at cheaper prices and safer than Jamaica.

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Private  - 

Verified Purchaser

Riu Republica: Riu republica - Punta cana

This adults only resort is quite lovely but very big. The staff and service was excellent. Lots of pool options and magnificent beach. The rooms are dated but very clean. Bed very comfortable. The evening entertainment was lots of fun but there is excessive partying happening all day so a bit noisy and music was too loud to enjoy at times. The Restaurants are easily accessible and offer a great variety of food. I would describe the restaurants as rather ordinary, but there are a couple of fa [... read more]

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Private  - 

Verified Purchaser

Riu Playa Blanca: Not a 5 star hotel

The resort was OK definitely not a 5 star resort though. The food was OK, not much variety. Beach was nice. Overall customer service was not the best. Weird rule with botted water for a place as warm/hot as Panama- you get only 6 bottles of water per day ONLY. (Reminder this is an ALL INCLUSIVE resort). Far from the city - limited activities, unless you want to pay for excursions.

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Nicky  - 

Verified Purchaser

Riu Flamingos: Amazing Resort!!

This whole trip to Riu Jalisco (with Sunwing) was absolutely perfect. The hotel was amazing and clean. The food was top notch. The pools were amazing, clean and so nice. The evening entertainment was just amazing as well. So many activities through out the day for all ages. The beach is well groomed and maintained, I mean they even hosed the sand for you so it doesn’t burn your feet when you walk on it. The staff and chefs were all excellent. Out room services was great. They always cleaned so w [... read more]

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William  - 

Verified Purchaser

Riu Palace Antillas: Amazing Resort !!!

Everything was second to none. The grounds were immaculate. The service was outstanding. They were always on top of everything. The food was so good at the buffet that we went there most of the week instead of the a la carte. The beach , what can I say , perfect !! Thanks Riu for everything. You truly are worth coming back for. Thank you tripcentral for organizing everything perfect.

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Private  - 

Verified Purchaser

Riu Playacar: Awesome!

Awesome everything very clean, great food and drinks Staff so friendly. Local shopping close by and many choices. Entertainment could improve. Only complaint too many towels left on lounges not in use. Not always a lounge chair available at peak time

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Private  - 

Verified Purchaser

Riu Playa Blanca: Good but not great

The Hotel is 10 years old and needs some cosmetic work to bring it back to the RIU standard that I was expecting. The staff do keep the rooms and grounds immaculately clean. The food was good and there was something for everyone but nothing to write home about. I would not say it is 5 stars but certainly 3.5 to 4. The beach is a bit of a letdown, but you have to go with an open mind and remember you are on the Pacific coast. Many people were stung by jellyfish during our stay and the flag w [... read more]

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Private  - 

Verified Purchaser

Riu Flamingos: Terrible experience!

Beautiful resort. Great pools for all ages. The children area was great for my young kids. Rooms need an upgrade. Staff were ok. I travelled with my family (16 of us) and on day 4 we all got food poisoning. Most of us ate at the Italian restaurant the night we got sick. The next two days we were all sick in bed. What made our experience worse was when we went to customer service to share that we got food poisoning the manager there said “it is suspicious that it’s just your family this happened  [... read more]

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Private  - 

Verified Purchaser

Riu Republica: Decent Place

I find that staff will help you with what you need but won’t smile. Most staff there when I was there are not friendly but will help you. Swimming pool has molds not sure why for a 5 star hotel. Service and Food is Good overall. Place is not wholesome and welcoming to guest.young adults would enjoy it since they are there just to party.I came there ro relax and enjoy.

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Katie  - 

Verified Purchaser

Riu Montego Bay: Fabulous vacation, thank you RIU

This resort surpassed our expectations Located short drive from airport so you do hear planes during the day but it didn't bother me Food -huge variety, I'm a picky eater and left full every night. There is somewhere to eat 24-7. Italian and Steakhouse were great a la carte restaurants Lots of chairs on the beach and by the pool available all day, no need to get up early to claim your seat. Love the overhead shade available around each pool. Resort and rooms were cleaned beautif [... read more]

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Private  - 

Verified Purchaser

Riu Republica: Good resort

The beach is beautiful! There is a breeze and big waves all the time. Plenty of pools to sit at each with different music and activities to choose from. Selection of foods was good. The room was clean. Staff were great. If you like to party this is your hotel.

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Private  - 

Verified Purchaser

Riu Playa Blanca: Enjoyed our stay.

Lovely grounds and pools. Rooms were large and comfortable and very good cleaning service Food was fantastic so much selection and very tasty. Beach was nice just had to watch under tow. Overall a very good experience and would return again.

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Alain1959  - 

Verified Purchaser

Riu Palace Bavaro: Great vacation

Beautiful resort! Beach was where we spent the majority of our time. Food was good and lots of options for my vegetarian wife! Room was clean but the elevator was problematic. Manuel and Jesus were incredible service people.

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