Sunscape Curacao Resort: Awesome Vacation in Curacao!

We had an amazing time at this beautiful beachside resort in Curacao. Gorgeous beach with a reef just in front of the hotel provides the perfect snorkelling spot! Sunscape is within walking distance to boardwalk shops, other beaches and the aquarium. Onsite casino, rock climbing walls, archery, volleyball, batting cages, scuba, lawn games and more provide endless things to do. The rooms were very big, the service is impeccable, very clean and well maintained overall. Most importantly the coc [... read more]ktail menu is massive and of the many exotic Caribbean drinks we tried, all were fantastic!

Sunscape Puerto Plata: PUERTO PLAT SUNCAPE TRIP DEC/16

Our trip to Sunscape Puerto Plata was a good one Hotel was very clean and the staff very friendly. The only negative would be the service in the Buffet (Windows) We ate at the restaurants for dinner which were very nice during our stay as we thought the buffet could have been better. Over all we would suggest this resort to everyone. There were plenty of activities going on each day from the entertainment group.

Sunscape Puerto Plata: Disappointing!

The food was excellent!! Wifi was available around the pool area and in rooms close to the pool. The beach was rougher than I expected and not clear so snorkeling was unproductive. The "sellers" gave you no rest from their pestering so one could never relax. Our room was beautiful looking but musty smelling and dripping with condensation. Our luggage and clothes were covered in mold after our two week stay. Hotel personnel did nothing to fix the problem. I think they were overbooked.

Sunscape Splash: Good time

I was pleased with the resort, our room was cleaned and re stocked daily. I especially liked the 24 h cafe, they offered food like home. Most of the staff was excellent, some of the staff bothered us for our things, and wouldn't leave us alone. Over all good resort, wouldn't go back.

Sunscape Dorado Pacifico: Great holiday

Arrived late afternoon and had a quick check in . Front desk organized and knowledgable. Room was as we hoped from pictures and previous reviewers--clean and reasonably up to date. Had an amazing partial ocean view which to us was just as good as oceanfront. Only issue was it was too sunny and hot on the balcony to sit out and enjoy. Food was ok. Usually buffets in previous all inclusive we've stayed in had a pasta and salad bar. Very poor salad bar and non existent pasta except for Italian ni [... read more]ght. A la carts were our favourite. Wine was very good which is a big plus as this is all I drink. Beach was beautiful and fairly long which we enjoyed. Parasailing was done by many as at least 2 out at a time . Massage huts on beach plentiful but can be bothersome as ran out to solicit business when they see you. I tried hut 21 for 200pesos 1 hour massage and highly recommend. The sun and warm temps is what we really came for and were not disappointed. Many nationals , not only in our hotel but others as well which didn't bother us as are respectful and pleasant. I hope we were not bothersome to them. We probably would not return to this hotel as we rarely revisit the same hotel, but many people we talked to return each year and sometimes twice. Absolutely no complaints about staff--work very hard to keep you happy.

Sunscape Puerto Plata: GREAT RESORT

The hotel staff were friendly and very efficient when you required service.Staying as a single adult i was not impressed with the Disco ( Sorry what DISCO may be 10 persons ) that has too change along with too many people bugging you to buy stuff on the beach The food was the best i have tried in a while and i mean good , not one complaint from this guy , Dynamite, full service with a smile. The staff would do anything for you to ensure you are content, staff do not bug you for tips , but the [... read more]y diverse everything you can offer. They are very proud of their resort and culture, if you are looking for a place with clean rooms, excellent food , good service, try it you will not be disappointed Thanks too all the staff and management for providing a great service. William McNeil

Sunscape Curacao Resort: could be a nice resort

We visited Curacao from Dec 4-Dec11/16. This resort was rated 4*, but it was 3* all the way. The rooms were clean, but very average. Our room wasn't cleaned until late afternoon every day and amenities were not replaced until we called. The food was very repetitive at the buffet (it was brought out from the kitchen just warm and I didn't see anyone checking temperatures a single time during the week to make sure food was at a safe temperature). The a la carte restaurants were very slow in s [... read more]ervice and the food did not compare to other resorts that we have been to. The idea of "no reservations required" seemed like a great idea, but you had to get in line at least 1 hour ahead of opening time to assure a table. Maybe reservations would take less of your vacation time. The weather was fantastic and the beach was great. Many more shaded areas are needed, as the few palapas are snatched up very early in the morning (prior to 6 am). Perhaps some umbrellas by the pool would help with that. The hotel is in great need of an update. We had rain a couple of days and the roof of the buffet restaurant was so leaky, a lot of the tables were not useable. The staff did their best to accommodate guests, but, once you got a place to sit, there was no cutlery available until the tepid food from the buffet was cold. This is not a 4 star restaurant that I would recommend.

Sunscape Splash: Amazing, Fun Filled, Great Food

The hotel is clean and the staff go beyond to make you happy. The ocean is right there, within a few feet of where you can sit and have supper with candles and lights. Hearing the waves rush in. Was amazing. I think some of the friendliness staff i have meet, i travel at least three times a year. The shows are great. The disco,,, yea man. The drinks even better. I have only ever been to Jamaica once. I will be back and back to that resort. Totally pleased with everything about it. Than [... read more]k you.....

Sunscape Curacao Resort: Two Stars is too much !

Curacao is a beautiful Island, the downtown was great, the people were very friendly downtown. As for the Sunscape Resort it was my worst experience in 40 years of travelling, I will never fly Air Canada again or stay at a Sunscape Resort if it was free. The service level was zero, the food was very poor quality if you could find something to eat, the restaurants had no reservations and they tell you there is a slight waiting period, two to two and a half hours is not a slight waiting period [... read more] in my mind. We had numerous problems with our room from the beginning to the end, safe didn't work, no phone, no television, our fridge was to be filled daily it took three days for the first time to have it filled and they only brought water the second time of seven days, we had paid extra for the members package, when we asked to be moved they said the hotel was full, I know there were empty rooms available, they tell you on your last day when you pay extra that you can stay in your room till 3:00 pm we got to stay till 1:00pm and then they were at the door to escort us out. The grounds are tired and need to be refreshed. I was very disappointed with this trip and what we had paid. The Air Canada representative did what she could but it didn't help much, the people in the room next to us demanded there money back and left the hotel after hours of conflict with the manager of the hotel as they were staying for two weeks.

Sunscape Puerto Plata: Great resort

Grounds and amenities were great. Best food I have had in the DR ever. Great staff that were all very friendly and very nice clean rooms. Great pool bar and night entertainment as well. Would definitely recommend this place

Sunscape Puerto Plata: Good resort, good food, good staff!

We went with a big group of us and because of that I am quite impressed on how smoothly it went. The food was one of the best I've had at a resort and we didn't have to wait for dinners or have to book resovations which was very helpful. The staff were all very friendly and professional. I would just recommend not having the kids floating wall climber in the same pool as the swim up bar. Other then that everything was great!

Sunscape Puerto Plata: Lived up to all expectations!!

This resort was simply unreal from the top to the bottom. Great service combined with impeccable grounds and beautifully renovated rooms! This resort offers fun for ppl of all ages! The entertainment is fantastic from day to night. The onsite disco is great! The atmosphere at the swim up bar is second to none! The food choices are great and were all fantastic! I'd recommend this resort to anyone! Cheers Pat

Sunscape Curacao Resort: Run down resort

I will start with the positive first: the snorkelling right off the beach was very nice because of the man-made wall that allowed beautiful fish to leave there and kept sharks at bay. The floating climbing raft was a lot of fun. It was nice to be able to paddle board and kayak within the protection of the wall because there were strong winds and sometimes currents that could have taken one to sea. the food at the buffet was delicious and the staff in the resort was pleasant. The excursions seeme [... read more]d fun; we had bad weather and quite a bit of rain during our stay so we could only do the Dune Buggy excursion which was a lot of fun and definitively worth the price. The bad part was that the building where we stayed was really run down with sliding doors that were impossible to open (I broke a nail) and decor from the 80's. My bathroom ceiling leaked as soon as the rain started and even though I repeatedly complained to the front desk and was assure it was fixed, it never was fixed (I am quite certain the roof was leaking). On the 4th day I finally talked to a supervisor of maintenance who went and checked it out and said it was the A/C leaking ( I don't believe that) other guests complained about the same problem in that building. I had paid extra to have a bigger room and I definitely find I didn't got my money's worth, my friend's room that was smaller had a much better view and a much bigger balcony and a leak free bathroom. The service was excruciatingly slow at the A La Carte Grill and the steak came grossly undercooked and had to be sent back, it would help if there were more than 2 cooks at that grill: we waited 2 hours for our food. The food at the Italian restaurant was very bland and boring, and not really Italian... The music that plays throughout the whole resort was really bad elevator music which appears to be sang by the same singer in exactly the same beat, it was hard to hear really good songs be massacred that way. The musical entertainment every night was more of the same elevator music.

Sunscape Curacao Resort: Not up to standards

The staff are courteous and respectful. Registration was prompt. Room assigned initially had mold and mildew black spots on wall where bed was. Sink regurgitating backup debris required service. Shower stall, leaked water onto floor requiring bath towels wipe up, maintenance alerted. Safety deposit box malfunctions. Air conditioner malfunctioned Assigned a second room, got a double bed rather than the king we ordered. Assigned a third room by our fourth day with a King bed, cleaner s [... read more]melling, a/c malfunctioned, safety deposit box malfunctioned. Sink backed up. The toilets flush amazing.. Caribbean sea gorgeous, felt like a pool, calm, no undertoe, encased with rockery, safe for all ages...Pools were warm temperature, pleasant well maintained... There was however, enclosure to the shoreline. So we could not 'walk the sea'...there were boundaries in both directions, to the width of the resort. Bars, not well stocked, ran out of rum, vodka, grand marnier, cranberry juice, mango juice. Room fridges, not stocked well. one of each pop, diet coke, coke, sprite, three beer, three water. One room had one beer, we called for more, we were told to wait to the next day, no one is there at night to deliver beverages. Toilet paper was not replenished called for more... Not enough bathrooms on grounds. If you are in a restaurant, you need to go to the pool area for the three washroom stalls...when it is raining as it was not too comfortable to step in puddles, and get wet despite umbrella use, to go to the bathroom. Each restaurant should have a washroom. Kitchen: did not meet allergy requirements we told them about prior to arrival, Wheat and Dairy allergies. Buffet had same food items for breakfast, lunch and dinner, all based with milk or flour. No desserts available gluten free. For three days, we did have gluten free pancakes. but again, ran out of pancake mix and gluten free pasta that we had twice. It took 45 minutes to wait for the gluten free items to be prepared, and we had to locate Elvis or Jose to get these made. Hamburgers had wheat crumbs...Jose said they can prepare 100% beef patties for us...They used pork ground meat and fried the burgers ...disgusting... They offered lobster nite theme at outdoor grill, Friday, we arrived, were told that it is $40.00 for each lobster ordered...This was not indicated on the flyer they put in our door. Their was a 2 hour line up each night for al a carte restaurant. First come first serve, people ate, lingered and were not asked to leave past their 1.5 hour time allowance. We were getting dinner at 9 pm. as the al a carte restaurants only accommodate about 40 people. There was a reunion of 84 people from USA and they dominated the two popular restaurants. Main dining hall was wet from rain we had 5 of 7 days...huts leaked puddles of waters onto ceramic tiles, needing attention by kitchen and serving staff to mop floors... FLIES were all over the food, no coverings at buffet ...No lighting, and no fans, very hot and muggy and wet from rain leaks...therefore majority of people resorted to al a carts, one was enclosed (Italian) the Japanese accommodated 36 people, and two sittings per night only, the grill sat 40, slow service... No carvery stations or meat variety. Always Mahi fish, beef or chicken. On American Thanksgiving there was a turkey carvery, only day, and no on was cutting it..People pulling turkey parts and using butter knife to cut the meat portions... WiFi in foyer use only, was intermittently working. No use of phones in rooms despite them giving us the code. Children activities abundant. We feel this resort, appreciating it is not in North America...requires attention in the dining facilities, (enclosed) to deter pigeons from pooping on tables and cutlery, and the flies to remain outdoors not on foods.. Poor menu selection, same items lunch and dinner (meats) Poor attention for consistency for allergies...Soy milk was there 3 of 7 days... Water is from the tap, no perrier water or water bottles except for three in bar fridge. Rooms need upgrading to clean mold and mildew, fix fridges that did not cool well, maintenance called for that too. Highlight= Caribbean Sea, water fun, and Staff...

Sunscape Puerto Vallarta: Amazing!

This is our 2nd time to this resort and as expected we had an amazing time. The staff goes over and above, from the concierge (Miguel) to the restaurant manager (Leon) to the front desk staff (Elizabeth and Isaac). There wasn't a staff member there that wasn't immediately available to assist in any way possible. The food was amazing. My favourite restaurant is the Italian restaurant, but the Seaside Grill and the Mexican restaurant were also excellent. The cappuccino at the coffee shop was  [... read more]great first thing in the morning as well as after dinner. We spent 99% of our time at the beach and never had any issues getting chairs. We loved it!

Sunscape Splash: Amazing Time In Jamaica!!

This was our first time to Jamaica. We absolutely had a fantastic vacation. The resort was wonderful. Our room was spacious and we had a fantastic view of the ocean. We loved everything! Staff and food were amazing

Sunscape Sabor Cozumel: Sunscape Sabor Cozumel

A very quaint resort . Everything is close by. Food is good and they offer different menus at the three restaurants. Hotel rooms very clean, but can use a bit of updating. However while we were there, we noticed that they were renovating certain rooms. Service and all the employees are excellent and very helpful. Always had clean towels and no problems finding chairs at the beach or pool. A very nice stay.

Sunscape Sabor Cozumel: Sunscape Sabor Cozumel

Have traveled to Cozumel 4 times and the last 3 have been at Sunscape Sabor . You will not find a staff that is any better than at this resort . They make you feel as if this is your home . They are so friendly and helpful . The accommodations are great and so is the choices on the food menu . I would recommend this resort to anyone and I will be returning there again next year .

Sunscape Curacao Resort: Yet Another great stay

We like going back for the amazing snorkeling. This year we were pleased with the dining choices. The food was excellent at all the restaurant but a little slow at the Italian. We had excellent steak at the grill and amazing salmon at the Oceanside. Weather was perfect as usual. Felt like home. Only way better. Love Norma at the pool bar. They all seemed to mean "it's a pleasure to serve you". Will return.

Sunscape Curacao Resort: Nice and Hot

Place was well kept and the location was good. I would recommend this place. Food was average nothing to write home about. The steak house restaurant on the beach was my favorite and ribs were great. They did have on a few days barbecue's which was nice for a change. The water was exceptional for snorkeling and swimming. and the staff was friendly, the only thing I didn't appreciate was them trying to sell time shares and the only restaurant that had air conditioning was for the time sharing s [... read more]taff to sell time shares instead of the customers.