To me it did not qualify as a 5 star Resort

The rooms were fine, the staff very friendly and helpful, the grounds well taken care of, but the toilets in the ladies facilities in at least 3 different places had no toilet seats. To me that is disgusting. Even after I complained about it, nothing was done. The men's washrooms were all fine, according to my husband. I personally would not ever go there again, and I would not recommended it to any one. All though I must say after the new dining room was opened, (it was under renovation) when w [... read more]e got there, the food was amazing. The opening was a great event. we enjoyed the opening party. The beach is nothing to complain about, very nice. Lots of beach chairs available.

Excellent vacation at Paradisus Princesa Del Mar !

We had an amazing vacation at the Paradisus Princesa Del Mar. The service was impeccable, we were treated like gold by everyone especially Pablo and Juan. We initially went with lower expectations of food based on what friends who had visited other resorts in Cuba had told us, but this resort completely exceeded our expectations !!!! The food was amazing, especially the black and white night it was truly 5 star food !!! The beaches were definitely one of the best I've experienced, the pool was s [... read more]potless and we never had any issues getting chairs. The Japanese restaurant is a must, great show, great food !!! All in all this was a great vacation and we will definitely go back !!!!

Very nice

Awesome for Cuba. Lovely rooms and grounds. Welcoming reception area. Internet in the lobby was hit and miss. Large property, very spread out. Leave yourself plenty of time to exchange money (always a lineup) Food was very good for Cuba. Wide selection!

Good resort ...but lots of Ants

Nice resort, clean pools get privilege section it's worth it. Own butler service, pool and section. The bad rooms are full of ants even with the staff spraying every morning. We had friends in the resort also and same issue. Everything else was good.