Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3149 Reviews)

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O. Thomas  - 

Verified Purchaser

Decameron La Marina: Decameron Le Marina, Guyabetos

We had been in Decameron Los cocos several tines. But this is a newer fecility. It is comparatively smaller than the previous one but newer. The view was amazing. Very clean rooms. The staff were fantastic and very courtious. We loved it.

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Private  - 

Verified Purchaser

Occidental Nuevo Vallarta: Love the size of this resort.

All grounds and gardens are beautifully maintained. Resort is very clean. Beachfront is beautiful and sandy. Staff are very friendly and helpful. Nice no food is at poolside which keeps birds and bugs away.

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Leona  - 

Verified Purchaser

Canto Del Sol: one week at Canto Del Sol Puerto Vallarta

Older hotel but well maintained and very clean. We were booked in Villa section, which was very old and far from main area, no view. Second day we asked to change to main section, but had to pay extra for upgrade. We were happy with the room, and all went well. The staff at Canto Del Sol was excellent and couldn,t do enough for us. Dining areas were kept clean, and Covid protocols were in place. Food was tasty, and plenty of variety. Specialty restaurants were fairly good as well. Overall the  [... read more]

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Private  - 

Verified Purchaser

Crown Paradise Golden: great resort but

i think the staff and location are the things that we would return to the food i think has lot of room for improvement breakfast was always cold sausage scrambled eggs i thing they need a lot more Quality and less Quantity and all the people would be happier and we are not picky eaters we will eat most anything but not all that sauce on everything they need more just plain easy hot food the beach needs more chairs they have lots of room to put more also think they they should they sh [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Always a happy place

Although the resort shows signs of aging, the food, staff and cleanliness are at a high standard. A great place for families to unite and bask in the sun! The nearby village makes for a great walk and provides a look into the Mexican culture.

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Private  - 

Verified Purchaser

Marival Emotions Resort and Suites Riviera Nayarit: Amazing Family Oriented Resort

Staff consistently work to keep the resort refreshed. The Staff, Food, Accommodation, Well-Known Liquor Brands/ Pools, and Restaurants were wonderful. The majority of guests are Canadian with many from Alberta & Vancouver. Very friendly staff who work hard to provide an excellent vacation. Kid Friendly Resort with a Kids Club, water-slide pool; kids' evening buffet with a chocolate fountain for marshmallows & fruit. Sandwiches appear as characters, coloured buns for hot dogs, etc. Popcor [... read more]

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Private  - 

Verified Purchaser

Occidental Nuevo Vallarta: Amazing resort

Love the hotel. The grounds are beautiful, The beach is great as is the pool. Enjoyed the buffet, the Tokyo and the Italian restaurants. The drinks were superb. The rooms were very clean and comfortable. The staff are very friendly and helpful. This was my 5th time at this hotel and can't wait to go back. I have been to many other resorts but this is my favorite.

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Private  - 

Verified Purchaser

Krystal Grand Puerto Vallarta: Beautiful Resort

This resort is a beautiful resort. Tucked in close to the ocean it offers oceanside views, beaches, a variety of pools to lounge by & the restaurants are amazing & so many varieties to choose frome. The hotel staff were a pleasure to deal with. Always friendly, knowledgable & looking after your every need.

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Private  - 

Verified Purchaser

Riu Flamingos: I think we must have been here too many times - 3

This resort failed this time with the customer service at the meals. For breakfast I waited over 10 minutes to let the server know that I would like water. I also had to flag her down, she didn't come see me. Then another table asked her for something. After that she went to a table to clear the dishes and she was throwing the silverware on the plates and shoved a chair into the table with aggression. There were a couple of other incidents that made me less impressed with the resort. I am  [... read more]

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Private  - 

Verified Purchaser

Grand Palladium Vallarta: Very nice resort

The resort is somewhat dated, however the rooms are very clean ,looked after daily staff is very pleasant in dinning room or the four restaurants. The beach is clean with plenty of launches. On the top of a cliff is a round pool with heated water where you can observe vhales almost daily from.[at no cost to you]

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Littleladyontherun  - 

Verified Purchaser

Las Palmas by the Sea: Comfortable Resort!

Nice, budget resort. Clean and friendly. Meals were great along with a fabulous, Italian a la carte resto. Clean room with a nce hot shower and comfortable bed. ****************************************

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Keith  - 

Verified Purchaser

Grand Palladium Vallarta: Aging resort

We have been to this resort 10 plus times and have enjoyed the overall experience as always. This year we noticed some issues, although minor, are not being looked after. We were in building #2 and found that in each staircase on several floors the lights were burnt out. This creates a safety concern when walking down a lighted hallway then entering a dark staircase where you cannot see the steps properly. The beach staff were very friendly but are now faced with worn out equipment such as boogi [... read more]

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MelG  - 

Verified Purchaser

Buenaventura Grand Hotel and Great Moments: Family Getaway

Great smaller resort in a fantastic location. Clean, tidy, amazing service and staff. Food was good - our 12 year old loved all the fish options and the pasta bar. Husband loved the morning omelet station. Staff went out of their way to also send our son a little birthday cake and card. If you have younger children or a really light sleeper - ask for an inside room that faces the ocean. We were on the street side and was busy with noise (cars, sirens) - not an issue for us. Our friends we [... read more]

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Private  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Très très bien

Tout d'abord, j'aimerais indiquer que nous étions très anxieuses avant notre départ, suite à de nombreux commentaires négatifs lus sur les différents sites. Quelle ne fût pas notre surprise de constater que tous ces commentaires étaient de loin très exagérés. L'hôtel, n'est pas neuf, mais il est tout de même très agréable et très bien entretenu. Le personnel est souriant et sympathique. Toujours prêt à nous rendre service. Les piscines sont parfaites et la plage est vra [... read more]

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Nana  - 

Verified Purchaser

Las Palmas by the Sea: You get what you pay for

It is an older resort but kept very clean. You can eat and drink all you want, there is always something good at the buffet. The people are very friendly but not a lot of English. Mostly Spanish. The beach is not nice. No swimming because it was way to rough to go in. Rocky so it’s hard on your feet. Not a resort for people who like to party at night. No shows, and in the rooms there are no fridge or coffee machines. If you like quiet and relaxing it’s fine . No music around the adult po [... read more]

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Private  - 

Verified Purchaser

Canto Del Sol: Good Resort

Very close to airport (10 minutes) so a bonus . Resort grounds were well kept. Beds were comfortable , room bathroom was showing it’s age , leaky toilet tile cracked in shower , and shower quite discoloured and not very clean . Our balcony was very tiny with just one very old chair , but we didn’t plan on spending lots of time on it . Staff were pleasant . Pool area , dining area were clean. Main dining hall was very busy tried to avoid prime times to avoid lineups to get in .Food was l [... read more]

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Ronald  - 

Verified Purchaser

Crown Paradise Golden: Great Resort great stay!

Great Resort, staff friendly and helpful, Room was fabulous and clean. Good central location. The food was not great, Buffet was always acceptable with ample choices but the specialty restaurants needed attention, restaurant staff were good but the food needs to be improved with a more genuine effort for better attention to detail and preparation. The adult only theme was another enjoyable feature.

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Private  - 

Verified Purchaser

Riu Vallarta: Riu Vallarta Jan 2023

Great value for money. Great food with many options. Lots of activities day and night. Service was fair not great but like Canada they probably don't have enough staff. Liquor is crappy but that is due to price point it is not a high end resort. Awesome for families. So for couples I would prob choose elsewhere with better booze and service but for groups and families its great and awesome value

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Brett  - 

Verified Purchaser

Krystal Grand Puerto Vallarta: Save your money

The hotel was under construction the ENTIRE time, loud as all hell. Also very understaffed, never had towels, ONLY 1 BAR. Even though they advertise having multiple. Will not be back! 1 S/O to Tony!!!

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Private  - 

Verified Purchaser

Krystal Grand Puerto Vallarta: Run down and filthy

When we arrived in the room, we notice it had not been cleaned after the last guests. The sheets had several hairs, stains and crusted on human waste embedded on the sheets. There was a used razor blade on the floor of the room. No clean towels and the floor was full of sand. The front desk sent housekeeping to change our sheets but nothing else was cleaned in the room. The man at the front desk claimed the manager was unavailable to talk to us. So we spoke to our sunwing rep, who wrote a repor [... read more]

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