Bahia Principe Explore Akumal: A superb resort

We loved the restaurants, both the à la carte and buffets. The beaches were clean and well maintained. Sharing all 4 resorts gave you lots of options to try their restaurants, pools, bars and entertainment venues. The shuttles were fast, frequent and easy to flag down; they even play musc on board in the evenings. All the staff we encountered were friendly and helpful. This was the best all-inclusive resort we’ve stayed at in Mexico and we’ve been at 7 other 4 and 5 stars.

El Dorado Seaside Palms: Go for the service, food, & gorgeous grounds including beach!

TIP: Joining the facebook group for this resort prior to the trip was VERY helpful! If you go for the rooms, you'll be slightly disappointed. The Sensimar side of the resort is older, so there are mature palms, but the rooms are dated and dim. Rooms: Originally, I was in 4028 (end of the hall), overlooking a pool. I was afraid it was going to be too loud, but there was barely anyone in it! (Tbh, I didn't even dip my toe in it because there wasn't much action.) I did find the AC a bit loud  [... read more]and midway, it completely broke, leaking, and shooting out ice. However, the problem was rectified and we were moved 2906, in the Premium Beach Front block. (I wouldn't write a negative review based on broken AC, unless the resort did nothing to solve the problem) I also found the AC in 2906 a bit loud, it sounded as though it was raining outside, but hey, at least it was functional. Being a beach front room, I think it would've been good if guests were able to exit their rooms via the patio door instead of walking all the way around the front. TIP: If you like to watch tv before you go to bed, I'd recommend you download some movies. I don't know if they have satellite or dish, but the quality is quite bad and the channels are very limited. They seemed to play the same movies every other night. Not a big deal for most, I'm sure. Service: Most of the staff were very friendly, greeting you with a "Hola" whenever they would cross paths. About half of them would go above and beyond their usual tasks. Personal Concierge: Absolutely useless. Alejandro, our original concierge, didn't offer us any tips or extra info. Booking of the 2 restaurants was soo archaic and can only be done during certain hours from 8:30am - 2:30pm. Concierge literally has to call each restaurant, where the phone seemed to ring endlessly. It was a time killer! Alejandro also said "restaurants are fully booked". However, when we went for our reservation at Klay Talay (Asian), it was only 1/4 full! So if you can't make your reservations, literally just walk in and ask if they'll accommodate you. You can use any of the concierges if yours is closed or unhelpful. Again, the facebook group for this resort was much more helpful than the personal concierge. Food: My favourite restaurant, that you didn't need any reservations for, was without a doubt Mia Casa (on the Seaside). Food also seemed to taste better there. Other honourable mentions goes out to: Seaside Market (for breakfast), Beach BBQ (breakfast & lunch, primarily for the convenience and atmosphere), & Culinarium for lunch/dinner. I didn't like Driftwood (lunch), Klay Talay (Asian by reservation), Seaside Market (for dinner, no variety), or Arrecifes (dim, nursing home atmosphere). You definitely won't go hungry! Overall, I think your experience varies on what you order. Sometimes there are inconsistencies in terms of how one dish tastes/looks depending on the night. It may say roasted chicken on the menu, but you end up with stewed or something like that. There are soo many bars on this resort, it's quite possible to not even go to half of them during a week's stay! Drinks: Most of the drinks have added syrup/sugar, so I learned to ask them to make a drink less sweet. If you want the Top Shelf liquor, you have to ask for it, re: Grey Goose, Don Julio, etc. Crowd, Noise-Level, Activities, Shows, etc.: I'm not sure if I went during low season, but the crowd was a bit older and things were quite tame. I usually make it out for every nightly show, at other resorts, and this time, I was only able to make it out to ONE. They were quite late, ~9:30pm. I usually tend to participate in all pool-side activities, but for some reason, I only made it out to one. I think it's because the beach was just so nice, that more people tended to migrate there, instead of the pools. Animation team wasn't super aggressive in recruiting people to participate. Crowd was older, primarily British, then American, lastly Canadian and most people seemed to keep to themselves. Overall, I'd return again and would recommend it to friends/family with some comments on what to expect!

Ocean Coral Riviera Cancun: What a GEM

Grounds were well maintained. Pools were clean. Beach was very nice. Food was fantastic Drinks were plentiful (no hassles from bartenders) Staff was very friendly and helpful The only issue was the "Showtime Theatre" that was built near the rooms. This was somewhat loud and echoed throughout the courtyard where the rooms were situated; anyone wishing to turn in early was out of luck.

Royalton Hideaway Riviera Cancun: Hiding away at the Royalton Riviera Cancun

We stayed in the Hideaway section of the Royalton in December. We also chose the Diamond Club option. The GOOD - - Fabulous resort, contemporary furnishings, very clean including all the grounds. - Well appointed rooms with comfy beds, rainfall showers, safe for valuables, mini bar, room service large flat screen TV with a huge array of channels including HBO, TNT, Space, etc. The TV was the control centre for all the programming at the hotel and info. - The room also had a lot of outle [... read more]ts both normal 110v and USB. That was super handy. Wifi service was top notch (great connectivity). - Our butler Miguel was fantastic -- he decorated our room for our anniversary and always was looking to see how he could make our visit a great one - The buffet is the best we have ever had at an all inclusive resort - a large assortment of options including a gelato bar (the cinnamon and chocolate were our faves) - A large array of options for dining. - The breakfast at the Dorado was wonderful. Close to the beach and nice to be served. - Friendly helpful staff - Lots of comfy loungers by the pool - The resort is a mere 15 minutes from Cancun airport. The NEEDS IMPROVEMENT - BEVERAGES - The house wines are really not great. The champagne was ok in Mimosa's but not so great otherwise, and the other house wines were not great either. We don't require the most expensive, but we have stayed at other resorts where the house wines were considerably better. So if you want a decent bottle of wine - spring for something on the list. The cocktail menu was quite good though! - ROOM CLEANING - we let our butler know we liked our room cleaned in the mornings. One day we came back to the room mid afternoon and the room had not been touched even though we had been gone about 6 hours. It took 3 calls and 2 hours to get it resolved and get us clean towels so we could bathe for dinner. That was not great. Giving credit where it is due - our butler went the next day and made sure our room was made up! Miguel was fantastic! - We had some minor glitches at some a la carte restaurants. It wasn't that busy as we went in mid December, but they brought all my food at once at Zen (soup, main). Also, my hubby got served his beverage right away and I had to ask twice for mine. Then they come and apologize to my hubby, when his meal was fine. Odd that - apologies should go to the person you inconvenience folks. - Also the elevator was not working 2-3 times when we were there -- however it was not far to take the stairs and if one needed an elevator there was one a little further down the road All told, it was a great experience and we thought the resort was beautiful. We would likely go back and hope that the resort finds the feedback worthwhile. Note -- I would likely have given the resort a 4.5 star if I could have

Ocean Coral Riviera Cancun: Fantastic Resort!!!!

We had any amazing time at the Ocean Coral in Mexico. The room, food, entertainment, staff, beach and amenities were far beyond our expectations. This was our 7th visit to the Mayan coast but the 1st time to this resort. This is by far one of our favourite! We would go back in a flash to this resort!

Sandos Caracol Nature Resort and Water Park: Amazing Experience!

I loved this resort! So much to do and see without leaving the resort, natural cenote to snorkel in, petting zoo, Cat-land, wild monkeys and Coati roaming the grounds. The pool was good, but food was a bit of a walk if you were on the beach or at the main pool. The rooms were nice, had bunk beds in the room even though I did not use them. Big resort, so lots of walking needed.

Ocean Riviera Paradise: Beautiful clean Resort

Loved our stay, would recomend the staff was friendly and we had no issues there, some minor things that weren't working but was fixed beautiful Resort very clean nice , great food, Beach was okay, nice pools, Lobby was spectacular

Bahia Principe Explore Coba: Excellent resort minus one thing.

We have stayed here once before about 4 years ago but stayed at the Tulum Resort. We came back because the staff are a great help and the food is wonderful. The beach was being restored at that time (and still is). The drawback is the beach. Not only is it still being restored but has been reduced in size for those staying at Tulum and especially Coba, where we stayed this time. For those staying at Coba, which requires a Cartrain to get you to the beach, by the time you get there all the spots  [... read more]are taken. For those staying at Coba, in reality, you have no beach.

Grand Sirenis Riviera Maya: Extremely Beautiful Resort

Very freindly staff superior rooms lots of nature to enjoy such as Monkey Iguanas Kouati’s Butterflies Toucans etc etc. The Oceanfront was very nice with ample loungers for everyone great snorkling out front and the pools were very clean and well kept. Every meal at the Buffets and ala cartes were excellent

Iberostar Waves Paraiso Beach: Simply Amazing!

In December 5 of us girlfriends went to Iberostar Paraiso Beach and all of us were amazed at the service we received!! Everyone was happy to help us out and we felt so welcomed. The entertainment was AWESOME, from shows every night to activities on the beach and at the pool. We had SO much fun :) Would highly recommend this to anyone!

Bahia Principe Explore Akumal: Great place

This hotel is awesome for the price, really cheap for a 5 star resort. Great fishing from shore walking distance from resort. The beach is just a collection of water breaks designed to slow the waves down, not very appealing, ok for kids. to rough outside of breaks to snorkel. The only other complaint I have is the premier staff are always out in the middle of the entrance ways hounding the guests to attend there package meeting. We were accosted multiple times a day, to the point we started  [... read more]to avoid the area, and really only went thru that zone when we were going to eat at the buffet. all in all a great place to go will be going back for years to come.

Grand Palladium Kantenah: Second time and still great

We are a family of five and Kantenah rooms fit all of us. Really enjoyed the resort, food and excursions. The kids really love the white nosed coaties We came three years ago and plan to come again in the future.

Occidental at Xcaret Destination: Beautiful resort in the jungle

We just returned from a week away at this resort. Overall we had a fantastic holiday. We opted for the package which allows for unlimited access to the Xcaret park which we took full advantage of visiting many times both day and night. We are a family of 4 with two children ages 5 and 8. Pros: Resort is very clean and grounds are beautiful. It is secluded and there are no other resorts in site. It feels very safe and you can walk it easily. Lots of animal to be seen around including monkeys, [... read more] coatis etc. Ample pools and chairs available. Pools are a little cold but ok. Food was decent and there is a good choice of restaurants. No booking required. The beach buffet is in a beautiful setting. Some more variation in the food would be good but overall we found lots to eat. No illness. We heard complaints about booze being watered down but this is pretty standard in Mexico. Service was friendly and attentive. Staff at kids club were very kind to children. Beach- it's a man made beach and quite small. It's a cove which worked well for us and there were no waves so children could swim safely. Other beaches in the area are much more beautiful but the undercurrent can be strong. Xcaret park is incredible. Tons to do. There are lots of optimal extras but we didn't do any and still loved the park. Cons- Some hassle to attend time share demos. We did attend and weren't given any hassle when we said a firm no. Beach loungers get snatched up quickly. Need to reserve early morning. Rooms are quite small. Typical hotel rooms rather than suites. No bath. Overall a lovely resort. More suited to families who want to attend Xcaret.

Dreams Aventuras Riviera Maya: Absolutely an amazing resort

We loved the intimate size of the resort. We love to snorkel, great here. We love to play beach volleyball, excellent. The entertainment crew is incredible. We are already looking at returning to this resort.

Grand Oasis Riviera: Quiet and Lovely!

We picked this resort for its smaller size, its closeness to Chichen Itza, but mostly for its advertisement as “the quiet resort”. We weren’t disappointed. Food was great, employees friendly and the coffee bar a great addition.

Bahia Principe Explore Akumal: Great Resort

We stayed in the adult only section of the resort, building 83. The rooms were spotless, large and the king size bed was very comfy. We had dinner at five a la carte restaurants all very good, the seafood restaurant Furtos del Mar was exceptional! Breakfast and lunch at the buffets offered many choices. Our only complaint with the resort was with the beach chairs in the adult only section. Although there were signs on each cabana stating no reserving, guest did so anyways and the staff did  [... read more]not monitor. Towels were placed on chairs and guests wouldn't show up for several hours later. We found after a few days we need to wake up at 6:00 am to reserve beach chairs, not much fun! Lastly, our check out time was at 7:00 am, it would have been nice if Air Transat Holidays worked with the hotel to ensure coffee and a light breakfast was available before we left the resort and drove 90 minutes to the airport.

Dreams Puerto Morelos Resort and Spa: Awesome!

From start to finish secrets was an amazing time.from the friendly staff to the great food and beautiful grounds. Your sure to love secrets silversands. I would definitely recommend this place and can't wait to go back.

Barcelo Maya Palace: Best location

Resort is good, very clean everywhere but with evarage service Prices in resort stores just out of mind. Service stuff is not really welcoming. Always looking for tips without doing a good jobs. Show level is really low and it is kind of boring atmosphere

Ocean Riviera Paradise: Great Vacation!

My partner and I absolutely loved our stay at Ocean Riviera Paradise! The grounds were beautiful; very well kept; and clean. Staff was super friendly and engaging. We really enjoyed the food; especially our meals at Steakhouse and Blue Moon. We would love to return and will be recommending this resort to our friends and family.

Sandos Playacar Beach Resort: Good value family vacation

Our family of four spent a week at the Sandos Playacar at the end of November. The Playacar Beach is fabulous, and we have previously stayed at other resorts in this area, without kids at the time, so our priorities for resort were different this time. Sandos Playacar was good value for our family vacation, with good quality food in both the buffet and a la carte restaurants. It is a very activity-oriented resort, with entertainment staff keeping things going on the beach from 10 am to 4 pm e [... read more]very day of the week, every day with a different themed beach experience. Other travelers might have loved this, but for our family of four, we would have liked having a quiet day on the beach, or a shorter program where there are a couple hours of sunlight available where it is quiet by the beach chairs. There was always music, games, and noise right in front of the section of the beach set aside for families, which got tiresome after about day 4. The beach section rooms are very conveniently located right where the main pool, beach, and buffet restaurant is, and from previous reviews, we knew they were tired and worn out, so it was something we were prepared to live with. Our boys (aged 6 and 8 years old) liked the arcade games. Overall a good choice for our family vacation.