Grand Sirenis Riviera Maya: Awesome resort

The hotel was kept spotlessly clean and the grounds are a mixture of well groomed areas and natural habitat. All of the staff were very helpful and greeted us with a smile. The abundance of wildlife was an unexpected perk. Food was not only very good, but available at all hours. The rooms were very large and beds comfortable. It was my second time at this resort and I would consider another stay at this resort

JOIA Paraiso by Iberostar: The most amazing, beautiful resort I've ever been to

I have always tried to stay in hotels that are rated a minimum 4 stars. This trip was free - I won it on Ottawa's radio station Majic 100. The staff, grounds, food, service, rooms and cleanliness - all were spectacular. I don't think I will be able to settle for anything less than an Iberostar Grand hotel ever again. I was in awe the entire time with the décor, lights, beautiful staircases. I could go on and on. Wonderful place to vacation and relax and get pampered.

JOIA Paraiso by Iberostar: Stellar resort!

Rooms were spectacular, beds super soft and comfy, pillows were perfect and if they weren’t you could choose a from a pillow menu, one issue I had was the lighting system, it was run off a motion. Sensor. Some kinks to iron out, when my husband would leave in the morning to go to the gym and then about 5 minutes later I would roll over, the lights would all come in.. a big of a pain, but nothing that would ever stop me from going again! Grounds were kept immaculate, I didn’t see one stray  [... read more]cat or dog, which is nice when you have a big heart like mine... beach was ok, lots of rocks but also lots of space to swim , waves were huge, but fun. Water was warm Food, AMAZING, buff said! Staff were all very cheerful and accommodating.

JOIA Paraiso by Iberostar: Beyond Blown Away!

This hotel was over the top in every way possible. From the breathtaking decor, to the most delicious food, to the friendliest staff, to the beautiful beaches, to the luxurious rooms and inspiring views.. It was all on another level of special. I've stayed at many 5 star all inclusives before but never this incredible. I'm spoiled for ever staying at another resort because this will be incredibly difficult to top! Thank you!!

Hotel Marina El Cid Spa and Beach Resort: Awesome all over, change nothing!

Loved this resort, from the food , accommodations, service, grounds, it was all just perfect. Thanks you el Cid for an awesome week. We are looking forward to another week hopefully in April. The new Dolores food eatery was outstanding.

JOIA Paraiso by Iberostar: Best resort ever

We just spent a week at this resort and it was AMAZING. There isn’t a bad thing about the resort. The food, staff and entertainment was fabulous. There is WIFI everywhere at the hotel even on the beach, pool and in the room. We will definitely be back soon.

Selection Riviera Cancun: Great vacation

Sensatori Azul is a beautiful 5* resort. Friendly staff, great Bali beds at the beach and at the pools, well maintained grounds, amazing public washrooms and superbe dining. Our room was very clean and lacked nothing , amazing amnesties. Else, our concierge was always there to answer our questions. Great service from the bartenders and waitresses. Excellent Spa service. Entertainment staff kept everyone busy. We appreciated the gorgeous Christmas decorations.

Valentin Imperial Riviera Maya: Still a class operation

We really liked the grounds and beach and found our 'entry level' room to be more than satisfactory. A high point for us was definitely the restaurants -excellent variety, quality and no reservations required. Right across the board, the staff are friendly and efficient. Very pleased we returned.

Grand Palladium Kantenah: Simply incrediable

the Palladium Kantenah is an amazing resort. Always clean, pool washrooms cleaned on a regular basis, dining room quick turnovers. The Staff can't say enough about them, happy, willing to service, pleasant, smiling, always there when you need them. The al cart restaurants are delicious and a wide selection in the buffet. Aqua Excursions are simply incredible. They have an amazing staff and any beginner would feel comfortable, very knowledgeable and patience

Grand Palladium Kantenah: Love this place!!!!

Our third time here and it's even better than before!!! The food has improved greatly this year, not that it was ever bad, but it's even better than it was. I can't say enough about the kind and friendly staff, they are amazing!! Love the dive shop through Aqua Excursions. Took a 4 day course with them and then went back for more. Rudy, Chris, and Poncho were absolutely incredible instructors, I'd recommend them to anyone!!!! Already planning to return in the spring!!!

Paradisus Playa del Carmen: Great Resort!

Very clean, excellent service (probably the best we have had in all of Mexico and we have visited Mexico over 15 times in the past 14 years). My only complaint would be regarding the entertainment. They constantly had an annoying slow music in the background no matter where you went by the pool. Not enough entertainment by the pool area. We like it busy and always hang out by the main pool for the entertainment and to listen to Spanish music but to our surprise there was very minimal entertainme [... read more]nt and no Spanish music :( . At night, the shows were good but there were not enough seats for people to sit so made it really difficult to enjoy. Specially since we have a 7 year old and she was too short to be able to watch and we had to pick her up to see anything. We finally just gave up watching the shows. Kids club was amazing. The girls were so good with the kids and had amazing programs for kids to participate in. All in all we had a really good time.

Paradisus Playa del Carmen: Wow wow wow! Jaw dropping experience!

We just returned from this resort two days ago. This was the best resort I’ve ever been to and I’ve been to Cancun, Dominican and Cuba. Pros: Beach, lots of chairs, the workers always found chairs from somewhere no matter what time you arrived. Shout out to Carlos for always finding chairs for people and Carlos our beach waiter for always getting us drinks. You would finish a drink and Carlos would already have another to put down for you. Amazing service and always had a kind word for y [... read more]ou, was never rushed. A lot of rocks in the water but we did find one spot to go into which was sand all the way out. It was to the right of the flag at the main bridge to the beach. Room, I can’t say enough, we had a butler in our 1 bedroom master suite who made our dinner reservations. We had a fridge fully re-stocked daily with pop, water, beer, juice, milk, cereal bars, chips, m&ms and Oreos. Soaker tub inside and a jacuzzi for 2 outside on our balcony. King size bed just like home in our bedroom. Don’t worry about bringing anything but your clothes, they have shampoo, conditioner, body wash, toothbrushes, toothpaste, combs, manicure set, suntan lotion 50spf, bug repellent, hand cream, body lotion, and the list goes on. Plenty of clean towels always. The room and resort was always spotless. Restaurants/food, 6 star gourmet food! You name it you can get it here, and it’s a-m-a-z-I-n-g. Everything is. I had steak better than The Keg. Our favourite was lapalapa. The buffet we only ate at for breakfast, there are so many restaurants here some you need a reservation others no. Bars, lots of places to get a drink, lots of nightclubs but we weren’t really interested in this but did check out a few. One thing missing is a bar near the front with a lobby especially when you arrive or waiting to leave at checkout. Service, amazing service they could teach other resorts how to treat guests. You feel like every worker you meet is genuinely happy to greet you. They always ask if you have any allergies before ordering, get your drinks for you at the beach and around the pools and so much more. This trip was just my husband and I to celebrate my 50th birthday. They had a bottle of wine and cheese plate the day before my birthday and on my birthday a large balloon character, bottle of champagne on ice and birthday cake for me! Cons: check in and check out was very disorganized and needs to be corrected as it’s the first and last impression one has of the resort. We landed at 730pm but it was 11:15 before we were checked in. The bus ride was only 45 minutes from the airport but it took a long time for the bus to leave the airport and drop off people at two other resorts before us and 2 families were dropped off at Paradisus la esmarelda. We arrived at the front of the resort but we needed to go to family concerige check in and were told to wait at the front a golf cart would take us next, but no they took the 2 other families before us so we walked to checkin. A very long day made even longer unnecessarily by this disorganization at checkin. Of course all the restaurants were closed by 11:00 so our only option was room service which was fine but it took till 1:30 am to get the food! Check out was the worst ever, we called for them to get our luggage and left to checkout. We had requested hospitality suite use at the end of the day as we were at the resort till 6pm. When I went to use the suite at 4pm I was told whoever made a mistake and booked us for the next day! Fortunately we did get to use it but for a shorter time period. Our luggage was missing from the front so we had to track it down and my husband believes they never bothered to get it from the room which is pretty frustrating when you are ready to leave the resort. Next year we plan to return to this resort with our 3 daughters. We did not do any excursions, instead we rented a car which was very easy to do and get around, we drove down into Tulum to the ruins, Grand Cenote and stopped at Akumal Beach to swim with turtles. I will try and book at Paradisus other locations in future. We were very happy with our travel agents recommendation! If you book here you will not be disappointed!

Barcelo Maya Beach Resort: Amazing Resort

This resort had everything you would want. Beautiful long white sand beaches. Lots of chairs on the beach and around the pools. Great variety of food and plenty of it. Resort kept very clean, we where very please with the services.

Bahia Principe Explore Akumal: Great Resort !

Can't complain about this resort. Believe it is rated a 5 star and it deserves it. The grounds, pools, restaurants, shuttles and staff are grade A. We've been to Mexico around 18 times over 40 years and would rate this resort at the top of our list. Would and will go back to it next year.

Bahia Principe Escape Sian Ka'an: Great Resort

It's not on the beach and it's about 1.5 hour drive from the airport, but otherwise this is a great resort. Sian Kaan is fairly small but you have access to the other 3 Bahia Principe resorts on the property. The tram to the beach takes less than 10 minutes and the trams are always running so you never have to wait long. Our room was very nice and the overall service and meals were excellent. Would certainly recommend Sian Kaan.

Royalton Hideaway Riviera Cancun: Great resort and the most fabulous holiday

Excellent services...Room was impeccable, food was fantastic and always fresh. Beach facilities was pare great. The employees at this resort are what have made all my stays so enjoyable. The staff is very friendly and helpful and always interested to hear about your day and greet you with a smile! I also enjoy the food at this resort and it has a great variety and even the buffet is phenomenal. The beach was beautiful. The sand was so beautiful and the resort had ample lounge chairs for the beac [... read more]h and we found spots with an umbrella most days for shade. We would to thank our two Beach Bulters Enrique and Carlos for there service with a smile. Been going to Hideaway every year since it open and always looked forward to meeting up with Carlos and catching up with the last year. Everything as this resort was beyond my expectations. Food ,Service, rooms, property 100% wonderful highly recommend this resort.

Hotel Marina El Cid Spa and Beach Resort: 2nd time around

We came back for a second visit with our 3 boys and again had a blast! We found the new ventus addition to the el cid very nice and the new buffet area excellent. We were impressed last year and even more so this year seeing little things being maintained and upgraded. Marina El Cid is a fantastic family resort and we're looking forward to coming back next year again!

Selection Riviera Cancun: Great resort

Sensatori Azual is a wonderful small resort with less than 500 rooms. Hotel was more than expected. Apart from the cleaniest of rooms and all facilities (ie washrooms around pool and restaurants this resort is fantastic. All restaurants except Mexican were gourmet inspired. The Azual group need to improve on the menu and facility at the Mexican restaurant. Wait staff, bartenders, pool waitresses, front desk and activities staff were courteous, pleasant and very friendly. Beach is weedi [... read more]e, however, staff are trying to remedy the problem. Would rate this resort a definate 5.

Ocean Coral Riviera Cancun: Great resort

We enjoyed spending a week here. The grounds were well taken care off. The staff was friendly and the rooms were also well taken care. Could have done a bit better job on cleaning the beach area every morning

Ocean Coral Riviera Cancun: Amazing Resort !!!! :) 😍🍾✌🏼

Beautiful time spent thanks to the wonderful crew in the hotel, they have excellent service, there are 8 wonderful restaurants that are worth visiting and you want to come back every day. A lot of attractions for children and for couples during the day. 4 swimming pools to choose from a quiet zone but also a swimming pool with bar and music. Evening shows, disco by the pool, delicious food in the restaurant. Beautiful interior of the hotel and great service, wonderful time spent in the hotel. De [... read more]serves 5 stars we recommend.