Club Kawama: Awesome resort!!

The resort was awesome the staff r amazing...the food was good...the view of the ocean was the best it always made my day looking at it so relaxing quiet...refreshing to swim in so warm in the afternoon in the morning a bit cool but refreshing...the grounds r very well kept by the workers who the upgrade mowing the lawn trimming the trees, etc...Varadero, Cuba is amazing I go again the people there r very friendly an welcoming to visitors...I recommend anyone to visit Varadero, Cuba...I do it  [... read more]again in a heart ❤ beat...

Royalton Hicacos Resort and Spa: Great resort

Friendly and nice staff, great costumer service, very helpful and attentive. Beach is beautiful. Clean rooms with a good service following COVID-19 protocols. Many restaurants with different foods options.

Memories Caribe Beach Resort: Beach is amazing

I was not a fan of not having any doors on the bathrooms or showers. The room we had was in fairly good condition and fairly big, however the AC wasn't to cold and dripped causing us to put a towel on the floor.(Not a big deal for us) Not all the restaurants and bars were open due to COVID but we were ok with that. It was mandatory to wear a mask indoor, however all the European (Russian) travelers did not and the handful of Canadians on the resort were the only ones who wore a mask indoor [... read more] when walking around. We received a COVID test at the Cuban airport upon arrival and from our resort (30 US dollars) 72 hours before departure. It was well organized and we received our negative certificate the day before leaving. The mosquitos at this time were awful so come prepared. We went for the beach which was white sand, clear bottom, shallow for about 500m and warm water. Bring salts and sauces if you don't like plan food.

Royalton Hicacos Resort and Spa: First trip in two years

Excellent staff experience Hotel could use a few updates the sea is so unforgiving….. BUT amazing bed, shower, air, Immaculate beach Food was wellCuba with even more limited selection due to covid Lots of a la cartes….

Memories Flamenco Beach Resort: Beautiful second vacation at this resort

The beach is the most important part for us and at this resort the beach is incredible. The food is the same each day and if the food is your thing you might be disappointed a bit, though I heard that at this hotel the food was really nice in comparison to other resorts. The staff was friendly and helpful! If you're worried about covid - everything is clean with sanitizers close by if you wish to use it, all the staff is wearing masks. Don't forget to bring some presents for Cuban people - medic [... read more]ine is in high demand during covid times - Tylenol, Advil.

Melia Cayo Coco: Relaxing vacation

Resort was well kept, except for the seaweeds on the beach, they were only removed the day we left, so we had to look at them all week. It was probably worse then usual due to storm that passed through days before we arrived. Staff was extremely vigilant with hand sanitizing. Upon arrival we were tested for Covid at airport, that was time consuming. Very short ride to resort. Check in was smooth. I’m a celiac so I met with someone from guest services who brought me to dining room to meet the [... read more] chef. He proceeded to tell me what was safe and what wasn’t. Chef’s knowledge of celiacs disease was limited, he didn’t seem to understand cross contamination. The cook in the one a la carte we went to was much better and ensured I had a safe meal. We stayed in a lagoon room, wasn’t worth the money in august, as it was way too hot to enjoy the balcony. There were no mosquitos. The biggest problem we had was money. We did a lot of research and spoke to people that had been recently. Even the web page quotes prices in US dollars ($30 pp US for Covid test to return), so we brought American money, which in previous years was not accepted but things are changing. I also had some left over CUC that I wanted to give away ( nobody wanted it, even though the time to use it was extended) finally found someone that took it. So getting back to the US money. The hotel would not accept it for anything. They wanted credit card payments for everything. As do government shops. We used the US money for tipping and came home with lots left over. So be prepared to use your plastic ( something we’ve never done in Cuba in the past) All in all it was a relaxing week. First time going to Cuba in the summer and I found it very hot, but it was even hotter at home lol. Nice breeze at the beach all the time. Not sure I’d return to that part of Cuba!

Melia Cayo Coco: I can't say enough good things about this resort. Must go again!!

It was our first travel experience during covid (also our first time going to Cuba) and I had many questions regarding the hotel, covid protocols, country entry requirements, etc. so I decided to email the resort directly. Gippsy (Sales Manager at Melia Cayo Coco) was very helpful and answered all my questions. The resort was quieter than I’m used to at all-include resorts (due to people not travelling yet because of covid) but I found it very relaxing and welcoming. Because the hotel was not  [... read more]at full capacity, we got to know quite a bit of the staff that worked there and they always went above and beyond to make sure we were happy and comfortable. Thank you to Jorge for making sure we had our usual drinks even before we even sat down to eat our meals, to the garden men (Rahal, Felipe, and Joel) that would come find us at the beach for our daily dose of fresh coconuts, Joel for introducing us to his drink called the “Joel Special” and for hosting our private billiards night, Alberto for our daily chats and organizing our snorkeling trip out at the reef near the resort, all the dancers for providing such fun entertainment (I have never had so much fun dancing in my life!), Emilio for always making sure there was a bottle of water for us every morning, all the servers (so many to name but especially to Yulia, Idolina, Jesus) for being so kind and attentive to our requests. During our stay at the resort, we felt very safe! Staff were always masked (most times even double-masked plus a face shield) and they were always sanitizing their hands. We constantly saw the high-touch areas (doorknobs, faucets, light switches, etc.) being disinfected as well. Guests were required to wear masks in all indoor areas (unless actively eating or drinking) which was very well enforced by the staff. For example, when walking up to the buffet area, guests would not be served unless they were wearing masks! Regarding the buffet, the staff would fill up your plate which is so important in reducing guest exposure. I can not say enough good things about this resort and how well they have adapted to covid. Thank you again to all the staff at the resort for making our experience amazing!

Royalton Hicacos Resort and Spa: Amazing people and beautiful resort.

We arrived at the resort and we received a warm welcome back as returning guest. Everyone was kind and accommodating for our needs and wants. The resort was clean the grounds well maintained and the food was good according the the circumstances caused by Covid. The rooms are large with separate living area and the bed was comfortable. The beach and the ocean were perfect always plenty of sun beds. The PRC was done in the resort and the next day we were able to pick up the results, very conven [... read more]ient. I am not mentioning names because everyone deserves to be included in the thank you note. We are planning to return ASAP. Thank you Royalton Hicacos and stay safe.

Grand Muthu Cayo Guillermo: Home away from home

This hotel is one of the best in Cuba . I have visited all over Cuba 13x and I have been to the Muthu 3 times . This year I was here July 10 Thani august 14 th 2021 . This resort is absolutely beautiful and has some of the most hard working and caring people I have ever met !! The hotel is newer one with beautiful, clean rooms and comfortable beds. The grounds are absolutely gorgeous and the beach is a nice place to relax and enjoy. If you need more information about this hotel join the Facebook [... read more] page Grand Muthu Guillermo, here you can see pictures , read comments and ask questions to people who have been to this hotel . This page is at over 9000 people!!!! One of the best hotels in Cuba and I highly recommended the Grand Muthu Guillermo!!

Melia Cayo Coco: Resort did not disappoint

First time back to a resort in a long time. Recommended by a friend and the resort was everything they claimed it would be. As we stepped off the shuttle we were welcomed to a drink and the Manager personally welcomed us back to Cuba. This may have been special as we were the first Canadian group back to the resort since the lockdown. The resort is very picturesque. The photos on the website are a true representation of what the resort looks like but until you see it in person it isn't the  [... read more]same. The most valuable asset of the resort are of course the staff. They make you feel like family almost immediately. I highly recommend the resort if you're looking to relax and recharge. Good rooms, good food, good people.

Memories Caribe Beach Resort: Covid Cautious

Travelled to the Memories Caribe in the month of July 2021. The staff were excellent but show outward signs of being very fearful of Covid. They follow safety protocols which I found to be comforting but what you are not told is that most of the tourists at this resort are made up of Russians who have not been vaccinated. They do not abide or follow any Covid safety measures. If this is a problem for you I suggest you stay home. Food is good but not fancy. If you are a wine lover I suggest you  [... read more]bring your own. Room was adequate and clean. Beach is one of the best in the Caribbean! Cuba never disappoints in that area. Overall I loved this resort for its quaint size and very friendly staff. I would definitely return.

Melia Cayo Coco: Great as Always

This hotel I’ve been traveling to since 2002 about 25-30 times. I’ve never had a complaint. I’ve travelled to hotels across Cuba. And this has always been my favorite. And this trip was no different. A few items were limited but the staff went out of there way to make everything wonderful. The food was the as good as ever I’ve had anywhere in Cuba. They were going out of there way to make sure everything was staying spotlessly clean. Even in these trying times I would still highly recomm [... read more]end this location.

Melia Cayo Coco: Always the best.

Everything was as good as before. Love it there. Best staff in Cuba ❤️We will return always. Can’t wait to return in November. Everyone is so welcoming that u can’t not go back. Thankyou melia for keeping the hotel consistent always and also very well done jobs by your cleaning and disinfecting staff. Everything ran very smooth.

Royalton Hicacos Resort and Spa: Great stay at Royalton Hicacos

It was a great week, hotel is well maintained, staff are very helpful. The food and drinks are typical for Cuba, as experienced before during other stays before COVID. Because of COVID the hotel was only 30% full (my estimation), swim-up bar at the pool, gym and night club were not open, but on the plus side, you could always find good spots on the beach. The beach is beautiful and the water very warm. COVID protocol requires testing on arrival at the airport in Cuba, results were deliver [... read more]ed next day, everybody was negative, we were told. Three days before returning, we arranged a PCR COVID test at the hotel medical office, we got the results next day (this test is required to get back to Canada). When we landed in Canada, we got tested again, got the results in two days. Being fully vaccinated, no further quarantine is required, so almost back to normal. Looking forward to going back sometime in the winter.

Grand Muthu Cayo Guillermo: amazing hotel

I was there from July 24-31st and I highly recommend this place. from the main lobby to the restaurant, to the buffet and snack bars, to the djs and entertainment, the cleaning staff, the staff were incredible hosts. they went above and beyond my expectations, and i give them a 10/10. Alberto is kind and generous. Ernesto from Grand Caribe was total gentleman and invited me to enjoy a day of fun at another great hotel. I feel blessed to have enjoyed the Grand Muthu family.

Melia Cayo Coco: Great Resort

The room, grounds and public areas where all clean and well maintained. Arrival and covid testing was fast and efficient. Covid testing for return to Canada was $30 USD and easily done right at the hotel.

Club Kawama: Awesome resort!!!

Everything was just awesome and fabulous...I had amazing time...well deserve trip...will do it again soon...recommend to anyone to go to Varadero Cuba...before people the staff r just so friendly an customer service beautiful 😍...

Melia Cayo Coco: Great resort, wonderful time!

Staff of the resort did a great job, they are ready for guests, new season, new life after COVID. The resort is very green, beautiful beach- one of the best in Cuba. Our room was very clean, recently renovated. La carte was working a little bit slower, we tried International and Mediterranean, but the buffet was great, so didn't go to check another ones. All associates were working hard to make our vacation enjoyable and unforgettable.

Royalton Hicacos Resort and Spa: Royalton Heaven

This resort was more than a 5*! The staff is AMAZING! The service they provide was above and beyond all expectations. The food was the best I’ve had in Cuba. The location is perfect, the beach is stunning! It was a perfect vacation!

Valentin El Patriarca Varadero: Awful experience

The beach and ocean were splendid and perfect, nothing to complain about. The room had a rat/rats living there. We switched rooms no problem, but the next one had no working A/C. There was not much food to eat, rarely any proteins or fruits and vegetables. A lot of COVID tests to do but that is expected if you are to travel these days. if you want to travel comfortably, bring euros with you because that’s the main currency accepted nowadays.