Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(12027 Reviews)

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Private  - 

Verified Purchaser

El Dorado Royale: Very nice resort

The grounds of this resort are beautiful. The people are friendly. There is some inconsistency in the service overall. For example, some days you get turn down service and some days you don’t. The food was wonderful but the service sometimes was lacking. Not always getting your order correct.

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Truly amazing resort and staff

Outstanding facility, staff, grounds and service. The entire place is spotless and well maintained. The staff are efficient and friendly and work tirelessly to make your stay a memorable experience. This was my first trip and I'm already looking to go back with all the grandkids. There is so much to do and see, we didn't even leave the resort grounds.

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Private  - 

Verified Purchaser

El Dorado Royale: Nice, fun and relaxing week!

Overall this hotel was lovely. The grounds are absolutely beautiful and the choices of restaurants and areas to go and things to do was good! I thoroughly enjoyed my week there. There were only a few things to comment on in regards to service. I found service was inconsistent and when it was good it was fantastic and there was the occasional times where it was not so good. Things like room cleaning and differences of restaurants were some of the inconsistencies we found. Overall the hotel an [... read more]

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Private  - 

Verified Purchaser

Platinum Yucatan Princess: Great times in the Yucatan

Beautiful resort, outstanding service always, zero complaints. We'd go back for sure.  [... read more]

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None  - 

Verified Purchaser

El Dorado Royale: The resort was amazing

The hotel was very well kept and a pleasure to walk around. I absolutely loved the the grounds. The service at our favourite restaurant was a pleasure. Hats off to Anastcio of Laila’s restaurant. He was awesome.

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Private  - 

Verified Purchaser

Iberostar Waves Quetzal: A must to discover!

We had a wonderful time at this resort which met all of our expectations. We were there for 7 nights in mid-November. The hotel grounds are very beautiful with paths in luxuriant forest - a sanctuary for several animals from monkeys to flamingos. The hotel and the rooms are well maintained and very clean. The food at the buffet was good with lots of choices. We ate at 4 of the 5 restaurants: We enjoyed the Japonese restaurant the most, but we're disappointed by the Mexicain one. There was entert [... read more]

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Bertha79  - 

Verified Purchaser

El Dorado Royale: Absolutely amazing resort!!!!

This is the absolute best resort I have been to. The food is out of this world including room service to the breakfast buffet, JoJo' s beach restaurant to Fuentes the elegant culinary cooking demonstration restaurant. The pools, the beach, the grounds, the greenhouse all so beautiful.

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Private  - 

Verified Purchaser

Barcelo Maya Palace: Repeat Guests

We have been to the Barcelo Maya Palace four times and my son was married here. The grounds are spotless, the food amazing especially the French restaurant, the beach is plentiful with calm water and lots of lounges with shade which is important to me. There are a variety of activities together with areas for children. It is impossible to have a bad time at the Barcelo Palace. The Barcelo Palace is our absolute favourite hotel.

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Private  - 

Verified Purchaser

El Dorado Royale: An Incomparable Resort!

I have been to a few all inclusive resorts, including my first experience in the Mayan Riviera, but the El Dorado Royale far exceeded my expectations. The food was extraordinary and beautifully presented at all times, & the staff always helpful & cheerful. I would definitely recommend this resort to anyone. Thanks to Trip Central for looking after us as well. Everything went smoothly even when corrections were needed.

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Private  - 

Verified Purchaser

Dreams Jade Resort and Spa: Awesome place

The wedding was awesome every thing was set up perfect from start to finish .We had great weather awesome food and great people who serving us did a awesome job The resort had lots of great things to do and go for long walks on the beach Beautiful rooms that were kept extremely clean

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Private  - 

Verified Purchaser

Allegro Playacar: Great beach

Playa del Carmen is a great place to vacation the beach is beautiful and its a 20 min. walk to town. The resort was very clean and the staff friendly. The food was okay. Missing some Espresso machines so that people who dont drink alcohol can enjoy a latte etc.

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Heather50  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Awesome Resort 👍

The resort was beautiful. Staff courteous and friendly. Our room was cozy with everything we needed. Food and drinks were great. We had an awesome holiday and will return for sure. I will recommend this resort to family and friends 👍

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Lidia403  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Fantastic all around

I have come here for many years now and year after the quality improves. Everything from the food, to the service, and organization. I would also like to express my gratitude to the food staff for the unique and fantastic food along with the waitressing/service team. Ramon was phenomenal. Also a huge thank you to Aurora, thanks to her I received a real birthday just exclusively for myself. The hotel wasn't aware of my birthday however she took the time to find out and as a result set up a bea [... read more]

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Pros and cons

My husband and I travelled November 7 - 17, 2017. Like any resort - there are pros and cons - depending upon what's important to you. Food - 10/10 - amazing food!!! Unlimited a la carte - there are 5 to choose from. The main buffet is clean, great staff service, lots to choose from - even a small gluten free section. Lounge - the a la carte lounge outside the restaurants - lovely to sit out side for a pre or post dinner drink and listen to live music. Great jazz!! Room - 9/10  [... read more]

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Ekowbel  - 

Verified Purchaser

Sandos Playacar Beach Resort: Better than last time!

The resort improved it's food, took away the annoying reservation system, improved it's shows and the show location. The beach and pools are amazing! Drinks and staff awesome. Only complaint: the rooms in the beach section are getting a little tired.

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The Steelies  - 

Verified Purchaser

Hyatt Zilara Riviera Maya: Great resort

The resort was very nice. The staff and entertainment were amazing. always something to do. Food was ok, always something to eat and appreciated the gluten free options. Resort was very accommodating with a late check out. Suggestion would be that they revamp the spa pricing. $200 USD for a 55 min massage WAY TOO MUCH. Then when we didn't book a massage, they offered a new price of $50 they day before we left. Should have given me that price in the first place, would have gone twice. Overall enj [... read more]

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Elaine  - 

Verified Purchaser

Dreams Puerto Morelos Resort and Spa: AMAZING RESORT

V. The Resort is Amazing excellent food very clean room many pools all the staff are very friendly amazing entertainment. We are just disappointed about the beach butbthey have so many swimming pools.

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Donbron  - 

Verified Purchaser

Bahia Principe Explore Coba: Huge, But amazing resort!

Very large, beautiful grounds, lots to do but it is not on the beach. They have trolleys to take you around the 4 resorts and to the beach. (20 min. walk from Building 17 which is the furthest building away!) Great food, lots of entertainment, most of the staff are friendly except for a few at the front desk! Excellent service in most restaurants. Pools are very large and clean. Rooms are large and clean but very damp.

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Angela  - 

Verified Purchaser

Dreams Puerto Morelos Resort and Spa: Relaxation and Entertainment!

My recent stay at Secrets Silversands was AMAZING!! If you just want to go and relax or if you want to be entertained all day try have that too! “Mini” pools surround the main pool for a quiet place to read and sun ( with poolside service!) Daily planned activities around the main pool and bars! The staff here is so friendly and do everything to make your stay super enjoyable. The food is 5 star quality and so is the service that comes with it! The staff remember your name and are always  [... read more]

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Cheryl Kozera  - 

Verified Purchaser

Selection Riviera Cancun: Sensatori Azul Riveria

9/10 Beautiful grounds, exceptionally friendly staff, delicious food, beautiful rooms Only thing I would say could be improved is if there was an entertainment theatre, I missed having that. Also beach was ok but water had very rocky and sea weed bottom which was a disappointment. Other than that, EXCEPTIONAL

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