Grand Riviera Princess: Great resort

This is my third year to this resort, it is very clean, the workers are always out cleaning the areas an grounds. The staff are very friendly, the food is great an there is plenty of it. The shows are very entertaining an love the market on Thursday evening has lots to offer at great prices. Has food on the beach as well as a BBQ one by the pools. If you feel like painting there is a ceramic hut as well. Lots of pools to choose from. The rooms are very comfortable but are showing their age. Have [... read more] to be very careful on the ceramic flooring when wet , wear the right footwear. Take a cab to Walmart as they have great prices. Had a great time an will be back for the forth time.

Grand Riviera Princess: FANTASTIC!!!!

This was our 3rd trip here in a row and we are considering a 4th. Amazing food. Grounds are beautiful and rooms are spacious. The biggest draw for us is the people. The staff treats you like family. Yes the rooms are aging but they are clean spacious. It is a large resort but the shuttles are constant. The nightly shows are great. There is a market on Thursday nights with local vendors which is a lot of fun. Shops on site are expensive but a bus or taxi into Playa is easily arranged an inexpen [... read more]sive. We highly recommend.

Bahia Principe Escape Sian Ka'an: Excellent resort.

This was our third time at Bahia Principe: Sian Kaán. Beautiful and relaxing. Beach was great and pool activities were fun to participate in. Food at the buffet is good and the Alux restaurant was great. Highly recommend this resort for adults and couples.

Iberostar Waves Quetzal: Great value vacation!

Pros: 1) Updated, cool, clean, comfortable rooms. 2) Free decent Wi-Fi throughout the resort (Bravo - our connected society appreciates Iberostars progressive approach with free wifi) 3) Crazy wonderful, lush wildlife jungle setting. 4)Fantastic beach 5) Shaded palapas everywhere 6)Great location to PDC. 7) Excellent beach bar service (Diana) 8) Excellent room features, charging ports in wall plug, phone also was equipped with android cable, iphone lightening, old school apple charger, [... read more] and soeaker charger. 9) Snacks, well stocked fridge, and room service. 10 Excellent hospitality throughout Cons: 1) They sold out the beachfront on Quetzal side. No swimming on Quetzal side - closer to use RIU Yucatans ocean front to swim than to walk over to Tucan. Sold out a HUGE portion to jet ski, parasail, diver center, and snorkelling boats businesses. SHAME!!! Cut their area 75% and rope off boat lane - nothing was marked. 2) Smoking everywhere....disgusting while eating, or on a hot beach. Need a non smoking area....get with the times. Sandos next door has non smoking enforced areas. 3) Food got redundant (was plentiful, and tasty, but never changed much.) 4) Room service should change their times so it's available when restaurants are closed. (Late night early mornings) 5) Fish ponds surrounding buffets were filthy swamp pond scum that desperately needed cleaning the green algae 6) Blown speakers and super loud music in beach buffet....

Ocean Riviera Paradise: Amazing resort

We just came back on Monday after spending a week family vacation at this resort. This place is lovely for a family with kids, we stayed at Daisy. The rooms were so clean and neat. The public areas so well maintained, the food was amazing the hosts were so nice and friendly. Smantha our host always would welcome us to the restaurant with a warm smile. The only problem is the service, I believe they need to train their waitresses. You would seat and ask for a high chair a few people until someon [... read more]e would have bring it to you. At the breakfast your coffee would will be delivered on the table at almost the end of the meal. My son 17 months old broke the reading lamp that was at the night table, i did report it to the housekeeping immediately and they did send a security to take a look at it, when the guy came he said that everything is ok, not to worry and would not be extra charges in our account, but unfortunately at the check pout they have to charge us $75USD I know that yes he did break it, but trust me it was placed at the edge of the table and it was such a cheap ceramic. The beach was so rocky very hard to swim. The evening shows were good, especially we enjoyed the circus, the players were amazing. I will definitely will recommend this place to families.

Blue Bay Grand Esmeralda: Can't Wait To Go Back!!

First time in Mexico and the Blue Bay Grand Esmeralda really proved to me that I want to go back. The staff were so friendly and helpful. The cleanliness of the rooms, restaurants and even public bathrooms were outstanding - always someone going around picking things up or clearing the table. The grounds of the hotel were so well kept that you never saw garbage laying around and a night the paths were well lit so that you could take a stroll from the B&W bar to the beach and feel safe. My on [... read more]ly caution is that if you get an adjoining room and you don't know the people in that room - change rooms. You truly could hear everything and I mean everything. There were times at 5:30 AM that our neighbor would return with friends and I swore they were in bed with me.

Valentin Imperial Riviera Maya: Awesome Vacation

Beautiful place...plenty of room around the pools and beach. Staff were all great, friendly and accommodating! Some reviews complain about the walking but we found it really reasonable and no big deal. Lot's to keep you busy on and off the resort. Restaurants were all good with only little to no wait most times...general speaking the larger the group the longer the wait for tables. Don Miguel will need to come up with a new menu though...we tried every martini on the menu so they will need [... read more] to come up with some new ones for the next time we visit!!!

Grand Sirenis Mayan Beach: Love it

I like that it is in the middle of a conservation area, the service is excellent and it is very spacious, good atmosphere and the shows were spectacular. The bedrooms are a good size, but I would like the rooms to have ocean views. The most enjoyable things were the sky bar, the BBQ on the beach and the lazy river.

Valentin Imperial Riviera Maya: Amazing resort

We just returned from a week there to celebrate my husband's 50th birthday. I would like to thank my Tripcentral agent, Jack Gentile, for his help and guidance for making this trip a wonderful experience. Everything went very smoothly from departure to hotel transfer and back home again. I definitely give 5 stars to Jack and Tripcentral! The Valentin Imperial Maya is an absolutely beautiful, amazing resort! Only about 25min from the airport. The staff is very friendly and accommodating,  [... read more]the grounds are beautiful and well kept and the beach is amazing , big, wide and with sugary white sand. I read people complained of seaweed and that the beach is rocky in some reviews - it only gets rocky outside the main swimming area and they do an excellent job of cleaning up seaweed. Our group of 6 stayed in the Emerald suites which are oceanfront. People in previous reviews said they couldn't see the ocean. All three of our rooms had beautiful ocean views, there is a lot of greenery but that made it more beautiful! The room was big & spacious & clean. The 2nd floor rooms had large balconies & the ground floor room had a big hammock! Other reviewers commented on the extensive walking required there - the complex is huge but they have golf carts that cart you around if you can't or really don't want to walk. The pools were fun - if we wanted action the big pool had lots going. When we wanted peace and quiet the lazy river pool had just that. Both had swimup bars with great drinks. The beach has a bar with swings as well as service coming to take your order on the beach. The food at all the restaurants was fantastic, they are very good at presentation! They were very talented with the special effects as well! The baked Alaska dessert in the French restaurant, the Japanese and Mayan coffees and the martinis at Don Miguel's! Especially the Imperial & chocolate martini & the cotton candy mojito! Yummy! They have a Mexican market on some evenings - nice things but a bit pricey (still bought stuff like painted bowls, glasses & jewellery). My husband's birthday was acknowledged in the daily schedule which is left in the rooms every night. They also brought him a piece of cake in the room and at dinner, they sang him Happy Birthday at dinner and we came back to the room that night to an artistcally created bday cake made from towels with rose petals on the bed! So cute! The concierge were very helpful in helping us organize excursions - we went to tulum & Coba, Chitchenitza, swimming with dolphins & snorkeling. We definitely HIGHLY RECOMMEND this resort - you will love it! We hope to return there in the future!

Grand Sirenis Mayan Beach: Amazing resort

The hotel was very clean and the rooms and spacious and confortable. We never had an issue with bugs in our room either. The resort is full of entertainment by the pool bar. Food was also wonderful! I would defiantly stay at this resort again and recommend to others.

Grand Sirenis Mayan Beach: Terrific resort

The hotel was great, the staff very friendly and professional, it made the stay very comfortable. The food was awesome. Pools were great and the installations were very clean. Overall my stay was wonderful.

Secrets Maroma Beach Riviera Cancun: Perfect Honeymoon Vacation

We stayed here for our honeymoon and it was just perfect. The staff are so friendly and wonderful, the food is amazing, there are always activities to do during the day and entertainment every night. The service at the restaurants and by the pool & beach is fantastic. Beach is gorgeous. We had an amazing time.

Grand Sirenis Mayan Beach: Wedding week

My daughters wedding was held on the beach at the resort. The staff and everyone made her day a day to remember. Couldn't be happier with everything. The staff went out of their way to make sure you had the most enjoyable time. The servers at the buffet always greeted us with their happy smiles.

Grand Sirenis Mayan Beach: A Beautiful Resort

The resort staff, food, rooms, were all amazing. The only disappointment was the shuttle service. Always promised a shuttle would be coming right away but we usually waited over 1/2 Hour. We would end up walking. Pool parties were awesome🍻🍻🍻😉

Grand Sirenis Mayan Beach: Huge resort!

The service was excellent, and the location is perfect, between Tulum and Playa del Carmen. The place feels more like a little town than a resort and so many activities that you could do, from watching dolphins to kayak and nature walks

Occidental at Xcaret Destination: Not for those with mobility issues/beware of sales pitches

This hotel and specifically it's location are breathtaking - you are up close and personal with many exotic and wild animals. The resort is vast and quite spread out, however if you have mobility issues this becomes a liability. The resort provides a 'trolly' between all major buildings however we quickly tired of waiting every time we wanted to eat, go to the pool etc. The trolly service stops at 11 pm, curtailing your ability to enjoy the night life if you are relying on them. Another draw [... read more]back is that EVERY employee, except the cleaning staff, will approach you to attempt to book you for a time share presentation, and are not particularly gracious about accepting no for an answer. This became annoying very quickly and we found ourselves trying to find short cuts to avoid staff and their high pressure sales tactics. The floors of all the buildings and wooden bridges are extremely slippery when wet - which is often due to the climate - we witnessed many vacationers falling. The facility is being upgraded and hopefully some of these issues will be taken care of. I think this resort would be best for younger people, people with children, or active people without mobility issues.

Blue Bay Grand Esmeralda: Great resort!

I stayed at this resort with my husband and 2 other couples. We found it very easy to find our way around, the buffet options were great and the staff was amazing!!! We would definitely stay at this location again and would recommend it to friends and family!

Ocean Riviera Paradise: Great Resort!

We enjoyed this resort very much. The variety of A la Carte restaurants was very good, the food selection was fantastic. We enjoyed almost all the restaurants. The Buffet again had a lot of variety and very tasty food, wait time for drinks (pop/water/beer) took way too long. There were times that we waited 20 minutes for a drink and rarely got a refill. The room itself was perfect, clean and tidy, cleaning staff did a great job. There were not enough face towels. We had to ask everyday for [... read more] a face towel and did not always get one because we were told there is not enough. Loved that the balcony had a hanging swing, enjoyed that with a book for some quiet time. The grounds cleaning staff were always about cleaning and were always smiling. Actually we found the a lot of the staff smiling and helpful, their English was excellent. When you said Thank you to staff they always replied "it is my pleasure" and they actually meant it. The variety of pools was great, you could decide on which day where you wanted to be. The daytime activities around the pool and beach were so much fun and fun to watch. Nighttime activities were great and good to see staff and guest interaction. My sister and her family stayed next door at the Princess and they came for a visit with their kids to the Ocean, the day passes were affordable and the staff made her and her family feel very welcome. They enjoyed their time and loved the resort as well.

Bahia Principe Explore Akumal: Nice resort

The hotel is far from the airport but the hotel and food make up for the distance. Lots of chairs by the pool and beach no having to leave your towel to reserve. Staff are nice and food is excellent.

Hyatt Vivid Playa Del Carmen: Great location!

Food was great but drinks were not. All of the bars had no real or fresh fruit or juices except for bananas, so even a rum and pineapple was lousy as I was drinking pineapple 'drink'. Great location, right in Playa so nice choices for food, fun, and touristy shopping. Highly recommend the spa--steam room was fantastic and I'd suggest a massage with Enrique. The water was very choppy all week we were there (the red flag was up), so didn't even bother trying to swim at the beach.