Grand Sunset Princess: Beautiful Hotel

This hotel is so big and beautiful I was amazed! I would strongly recommend it to other travelers! The cleanliness and service of the staff was incredible and made our vacation effortless. Food and amenities were also enjoyable! I can't wait to go back again :) Two thumbs up and five stars in my books.

Ocean Coral Riviera Cancun: Nice place

The hotel is clean and well maintained, the beach is very nice. The room was spacious, but had an unpleasant smell, either caused by moisture or by chemicals used for cleaning or may be pest control. Buffet was great, but a la carte restaurants were a little bit below expectation in terms of food choice. Little Creperie and Sansai exceeded them, though.

Dreams Riviera Cancun: Not as great as Expected

Overall the food was good and plentiful. Some of the higher end items from 18 months ago were no longer offered—tomahawk steak and Greygoose as examples. The pool areas are small overall and the infinity pool was partiallly blocked off for renovations which included the swim up bar, one of the restaurants and a set of washrooms that made it very inconvenient. The rooms have an open concept washroom which is not ideal when sharing with older children. Zero privacy. Also beds were doubles and [... read more] not queens which makes sleeping a challenge. The grounds were well kept but it is a smaller resort so in general too confining for us. Overall the staff was great so no complaints there. A lot of better resorts to go to for the money. Will definitely not be back.

El Dorado Royale: Five Star all the way

I was blown away at the quality of the made to order gourmet food. The Canadian Beef Culinary food was bare none the best we have ever experienced at a resort. The staff were friendly and attentive. Loved that the resort has their own greenhouses. Rooms were lovely and we were surprised for our 30th Anniversary with Champagne, a sign on our door and roses petals on our bed. Our only disappointment is that the ocean was not swimmable. We do understand the why behind it and know in a few years [... read more] this hopefully won't be an issue. We will definitely be going back!!

Selection Riviera Cancun: Beautiful resort

Super layout - you never got lost. Our room was great with very good service and a beautiful view from our balcony. The resort itself was very well design and very clean. There was always chairs available around the swimming pools. Lots of activities around the pools. The restaurants and the food was fabulous - no reservation made it nice.

Sandos Playacar Beach Resort: Amazing Resort

This resort is beautiful, the room was very clean and the staff was beyond amazing!!!! I loved the fact that there was so much to do on the beach for activities! Highly recommend this place!! We can't wait to visit again !

Breathless Riviera Cancun Resort and Spa: Top notch resort for a solo getaway ***with a caveat - see below

Beautiful resort, amazing service, great food, yummy drinks. The only issue I had was the noise level and not having a clear understanding of the different types of resort rooms and areas. So let me help you out... Excelerate Area - this is considered the party zone. I knew this ahead of time and made sure I didn't book in this area. Allure - I booked my room in the Allure zone thinking I would be no where near excelerate. Once I got to the resort, I realized that one side of allure ma [... read more]kes up the U shape of the excelerate area. My beautiful, corner ocean front suite was right above the DJ booth. After talking to the Front Desk, I decided to move rooms (sad to lose my corner suite but more than happy to have some peace and not hear the Techno beat that starts at 9 am). Xhale - This area is considered the quiet zone (and it is quiet) but comes at a premium cost. I could have switched over to this area for an additional $150 USD/night. I travelled on my own and felt safe in the resort and beach areas. Security is posted at either end of the beach to monitor activities and resort guests (no bracelets, so nice). I met a lot of wonderful people from all over – mostly Canadians, Americans and some Europeans. Due to north winds and the lagoons nearby, the ocean was not the usual turquoise that the Mayan Riveria is known for, it was dark and wavy. Not sure how long this will persist but it was about the same for the 7 days of my stay (Nov 11-18)

Bahia Principe Explore Coba: Not a 5 star resort

**Our entire party of 7 has been sick since returning. One of us ended up in urgent care and was diagnosed with Giardiasis which is a one cell parasite from contaminated food. Two weeks of being violently ill and time off work and now on antibiotics. ** returned Nov.13th from a week long vacation. Rooms were run down and needed repairs, our phones didn’t work. One room had a ceiling that caved from water and they had a small flood in the room. They accidentally deactivated our keys early an [... read more]d after a day at the pool with small children and a journey to our room we couldn’t get in. Royal golden only gets you bath robes and a free safe. Our villa was far from everything. We asked to move and were told they were full. Tipped cleaning and fridge refill everyday and had to call and ask for more water all the time. We saw housekeeping washing the glasses in the room with a cloth and tap water. We never received new cups. We booked this resort for the family atmosphere, kids splash park and kids club. The splash park was closed during our stay and when I took my son to the kids club one day I was told it wasn’t available to us as we weren’t privelage guests. A a lot of rowdy drunk guests during our stay. Someone was trying to get in my room at 11pm. There was one big fight in the pool and security and police had to be called.

Bahia Principe Explore Akumal: Excellent vacation

Both of our rooms were very nice with a great ocean view. The Gourmet a la carte restaurants were excellent and the Japanese show cooking and Brazillian restaurant very good. The beach was good and pools were great . All staff friendly and helpful. Overall, excellent value for the money.

Bahia Principe Explore Coba: Wonderful vacation

The hotel is simply marvelous.. from the grounds, the pool, the food and the facilities. The staff are as amazing, friendly and hardworking. We experienced quite a few issues with our room (aircon and TV not working) but they were resolved after 3 days.

Secrets Maroma Beach Riviera Cancun: Amazing Resort

We came to this resort to celebrate our honeymoon and were blown away! Never have we been to a resort with this level of service. The amazing staff are what makes this hotel unforgettable, it is quite clear that customer service is the single most important aspect here! We always felt so well taken care of, whether it was on the beach or at the pool there is almost never a reason to go to the bar because the servers are coming around so frequently. Have a nice spot and don't want to move for lun [... read more]ch? You can order food right to your sunbed. We rented a beach cabana for one day and had such a wonderful time that we decided to do it again for our last day. 50$ a day is well worth it! Food was excellent everywhere we went, from room service, to buffets and the a la cartes. They always had something going on as well for dinner, during the week we were there, there was a Mexican fiesta, a circus show and BBQ grill party all of which were outside buffets with a show of some sort. Only downside of these is that if you want a table for 2 they want you to buy a bottle of wine. As part of our honeymoon package we also received a massage at the spa - which was lovely and relaxing aside from the hard massage tables, the spa is beautiful and very relaxing atmosphere. We also received a romantic dinner on the beach which was stunning and the food/service were amazing. I think this hotel has spoiled me for any other as I have never received service like this before (this hotel was above our usual price range, but the difference was 100% worth it). The room was beautiful ,we had a preferred club ocean view king suite and it was well worth it. Based on the reviews I had read I had low expectations of the kind of ocean view we would get, but 4th floor in building 16 we had an AMAZING view of the ocean. As part of the preferred club we also had access to an a la carte breakfast restaurant which we only used twice but was good both times. There was also a preferred club lounge but we didn't really use it other than at check in and to pay our balance. The other thing we loved about this hotel was that there was no need to get up at the crack of dawn to reserve your lawn chair - we did notice that when there was an influx of people who came closer to American thanksgiving some people were doing this but not most - there is a sign that clearly states if you try to reserve a chair before 1030am they will remove the towels and we did see them enforcing this. Speaking of towels, another huge perk was that there was no towel cards!! Towels were plentiful and you could use as many as you wanted/refresh for dry ones, etc. We would definitely come back here again and stay in a run of the mill room, even without the view or a swim-out this hotel is worth going back to. Special thanks to our concierge Roger who went above and beyond and truly seemed to care about our well being, Roberto was also great - simple things like finding out my husband wasn't feeling well and sending us up gatorade and crackers! Eduardo at the beach was also awesome and very "on top of it"making sure everything was going well for us when we rented the cabana. I'm sure I've missed something, but overall - this hotel is 100% worth it, amazing service, amazing atmosphere, great food, STUNNING beach and beautiful pools.

Ocean Coral Riviera Cancun: Awesome time at Ocean Coral and Turquesa!

Stayed for one week Nov 3-10 2017 with a group Such a fun time! Resort was maybe half full which was great because no waits, lots of chairs & space! All staff were friendly and accommodating. Room was modern and clean. Food was great--zero complaints! Chose this resort for a few reasons (we usually go further into the Mayan Rivera) --so close to the air port --right on the ocean --clean beach --restaurant selection Did not disappoint! Thank You!

Iberostar Selection Paraiso Lindo: Home Away From Home!!!

12th trip to the Iberostar property. I am never disappointed!! It's great to see familiar faces and enjoy all that these properties have to offer. If I had anything negative to say it's that it's very hard not to gain a few pounds with so many wonderful option of places to eat!!

Platinum Yucatan Princess: Incredible service!

This is a beautiful resort with top notch service! The ala cartes are fantastic. We went to Aroma twice because we loved it so much. The room service was excellent as well as the bartenders and servers at pool and beach. My only complaints were that our pool was FREEZING! And the beach does have coral ! Bring water shoes!!

Breathless Riviera Cancun Resort and Spa: BEST VACATION AND RESORT EVER!

We had the privilege of staying at this beautiful resort last week in Cancun. Words cannot describe all the features and benefits of this resort. From check-in, to the beach, to the pools and over-the-top guestrooms, I encourage you to check this resort out and let TripCentral assist you. Rachel Guindon of TripCentral here in Hamilton took care of every need for us and personally took care of just about everything for my husband and I. Again, when calling TripCentral in Hamilton, please ask  [... read more]for Rachel - you won't be disappointed. The staff (and there are hundreds of them) are probably some of the best we have experienced at a resort and there are just too many to name in this review. The beach is endless, the food and beverages are amazing and the grounds are spotless.

Ocean Riviera Paradise: Awesome resort

We just returned from a glorious week. We would definitely go back to this resort. Our room was spotless. The amenities were replenished frequently and the fridge was cold and filled everyday. The decor was lovely and inviting. Not one complaint there. The buffet and restaurants were clean and the food very tasty. It was not overly busy and the staff very friendly and brought our beverages promptly. We were in the adult section and enjoyed the entertainment very much. The pool was very clean  [... read more]and inviting. The front desk staff was very courteous and accommodating. Will definitely go back.

Dreams Riviera Cancun: Beautiful Resort, but area is dangerous

This resort is quite beautiful and immaculate. Pros: staff, service, cleanliness, pools, family friendly with great activities. Large sandy beach. Cons: food quality was sometimes poor, remote location, weddings and loud nightly music. Jellyfish stings when ocean is rough. Rise in violent crime throughout Cancun and Riviera.

El Dorado Royale: Good resort

This resort was kept very clean and the grounds were lovely. There were many different activities happening daily. Our room was nice but very dark. The food was generally very good with lots of choice however the service was inconsistent at times but we did have some lovely waiters who couldn't do enough for you.

Royalton Hideaway Riviera Cancun: Awsome Resort

This resort is perfect for someone who wants to stay only at the resort and enjoy the beach, restaurants, and simply relax. The airport is only 30min away - makes for a very quick trip to/from the resort. The adults only section is perfect ... great service, and great food. The beach is steps away. The ice cream & coffee shop on site is perfect .... great selection. Also, we booked with Brenda Melo, she was a great help. Highly recommend talking to Brenda. Have fun!

Akumal Bay Beach and Spa Resort: Outstanding!!

We were at Akumal in October for a friends wedding ,and it was simply amazing . We watched baby turtles hatching every morning and night, there were staff there constantly watching to ensure they made it safely to the surf. The beach was clean and groomed daily, there were plenty of fish to see while snorkeling . The staff was always helpful and courteous , the maid service was top notch our room was always clean and made up. Our room, was big and updated ,it was on the bottom floor in bui [... read more]lding 4 we had a balcony that we could walk out to our own swimming pool a bar and the ocean was just steps away . As for the food ,the buffet had all kinds of different choices, and the a la carte restaurants were all different and all great. love, love, loved this resort . I would absolutely recommend this resort