Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(11309 Reviews)

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Nelson  - 

Verified Purchaser

Riu Palace Macao: Fabulous Resort

Riu Palace Macao has a very high standard when it comes to customers service and care. The resort staffs always work hard to offer vacationers unforgettable memories from grounds, rooms, swimming pool, pool's activities, delicacies to entertainment. This is my first visit at Riu Palace Macao (August 13 - August 20, 2017), and I really impressed with the resort's staffs behavior and service. The only negativity that I had experienced is the beach that is really hard to swim due to a lot of seaw [... read more]

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Joeyenzo  - 

Verified Purchaser

Ocean Blue and Sand: Family get away

So first and foremost the staff was quite friendly and kind. Food was great, something for everyone. However the H10 representatives are constantly hustling you to attend meetings, which we did not want to attend but were guilted into attending. Waste of our time. The only other disappointment was the beach. Apparently vast amounts of seaweed is a common problem now. The beach looked awful and smelt terrible. They had a tractor that tried to clean it up daily, but this along with a helico [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Turquesa: Big resort with lots to do

I traveled alone with my 5 & 7 yr olds. They loved the waterpark and pools. The "kid friendly" night shows were fun, but a bit late, so after a day in the sun, the kids were really tired. The food was decent, but hard to find really "healthy" options. The resort is really big, so even though there are some shuttles, the kids complained about having to walk so far to everything when it was so hot (traveled in August). The seaweed on the beach was overwhelming. They tried hard to keep it clear, bu [... read more]

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Private  - 

Verified Purchaser

Dreams Onyx Resort and Spa: Great hotel: clean & modern with friendly staff

Stayed 7 days in double occupency room on second floor. Room is big and well designed. Although the website states that there are 10 restaurants, there are only 5 (other ones are at sister hotel and you only have access after 6 pm). The buffet is the best: it has variety, quality and tasty food. The ice cream parlour only has 4 ice cream flavours (same one everyday). The Coco Cafe offers nice pastries. The concierges are helpful (Geison is fantastic) and the staff every where on site is friendly [... read more]

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Private  - 

Verified Purchaser

Dreams Onyx Resort and Spa: Brand new resort, clean & modern

Stayed 7 days in king size bed swim up room. Was worthy to pay a little extra to have the swim up. No stairs to get to room. Rooms are spacious: nice bathroom & comfortable bed. The hotel is very clean and the staff is super friendly & helpful. Best food is at the International Cafe (buffet), the Spice (Asian) and the Italian restaurants are not good. Nice gym to work out (open 24 hrs) and nice tennis courts. Drinks are good and the beach is nice although there are better beaches (Bavaro & Macao [... read more]

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Leo Polenta  - 

Verified Purchaser

Bahia Principe Explore Esmeralda: Overall A Great Resort

The resort is small, however the complex is huge. You can stay in your resort all week, however if you book certain restaurants, or you like to go to the Casino, or visit the shopping area you need to take the resort bus. The resort is clean and really well taken care of. The pools are nice, however if you want a good lounger at the pool you need to wake up really early to reserve your spot. If you want a pool cabana you need to wake up even earlier. Here is a small tip, some people will leave t [... read more]

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Peggy  - 

Verified Purchaser

The Level at Melia Caribe: Love this resort

This was the third year in row that we have vacationed at the Melia Caribe (Level Adults Only Section) and we are planning on going back again next year. This resort is amazing, the grounds are beautiful, the adult only pool is large and you never fight for seating around the pool or shade huts. Staff is extremely courteous and very friendly. The cannot do enough for you. Reason we like this resort so much is even though it is a huge resort transportation within the resort is never a p [... read more]

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Tank  - 

Verified Purchaser

Bahia Principe Explore Esmeralda: Ok resort!

Hotel was nice, I'm a food guy and food here was not up to par... complex is huge and takes forever to get anywhere! Beach was not the best, tons of seaweed all over the beach!! Services was ok Just my opinion

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Joe906  - 

Verified Purchaser

Bahia Principe Explore Legend: Truly 5 Star

This resort was truling fantastic. From the management to the service of the employees toall the amenaties. The rooms were simply beautiful, the beds were comfortable and the pillow menu was perfect. My wife, daughter and really loved being here and felt really welcomed by the staff. The srevice in the restaurants was first class and the food always delicious. The buffet had a different theme every night. All the food was simply too tempting not to want to try as much as possible.My daughter had [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Punta Cana: Beautiful resort

The resort itself was beautiful and there was always something happening to keep us entertained. Only complains are that the service was at times slow, and uncaring. Was unhappy about the amount of seaweed on the beach, made it difficult to go into the water. Especially since Punta Cana was supposed to have the nicest beaches.

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Private  - 

Verified Purchaser

Riu Republica: It was great

the hotel is new and fairly clean although some things dont work so well, including the key to open the door... everybody was going back to reception when we arrived because it did not work - and we were a large group of over 30 people! the beach is amazing and so is the food. it's more of a party place than we thought and we were woken up every single night with people screaming in corridors and breaking glass. they do a good job of cleaning things up and keeping it as clean as possible, but t [... read more]

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Anna  - 

Verified Purchaser

Bahia Principe Escape Ambar: Resort amazing but service not good

We have been to this resort seven times and usually everything has been wonderful. The resort itself is amazing, the people friendly. The grounds are kept very well.but we were disappointed this time with the service. Both in our rooms and in restaurants. Very slow service or room not kept up with towels etc.

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Private  - 

Verified Purchaser

Paradisus Punta Cana: it is just paradise

the staffs were genuinely friendly. they are always happy...................... beach was amazing............................... the food was great. ................. We had a lovely time.

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Private  - 

Verified Purchaser

Secrets Royal Beach: Beautiful Resort

We were very pleased with our vacation at the Secrets Royal Beach resort. The resort was beautiful, the staff were friendly, courteous and were always there to ensure that you were enjoying your stay, and the food was very good. The restaurants allowed for a good variety, the quality and presentation was excellent, and the staff were attentive to special dietary needs. The buffet however was of average quality, and as such we recommend dining at the restaurants. Some of the restaurants were  [... read more]

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Bdub  - 

Verified Purchaser

Breathless Punta Cana Resort: Awesome!!!

This was an amazing hotel from start to finish. The people here are great! Hard workers for sure! Service was fantastic! Best resort I have ever been to! Food was delicious and the drinks keep on coming. Great party atmosphere. Everyone here is here for a good time! Foam pool parties..beach parties...this place has it all! Special shout out to our man Rhomer.....waiter poolside...he took care of us the entire time and made it great week! Room service 24hours was also a plus! I will be going back [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Esmeralda: Great resort

The location was great. Resort is large with 8 hotels. We stayed at the Esmeralda which is great because it's the closest to the beach if you have kids. The food was very good. The rooms were clean and provided everything we need. There was quite a bit of seaweed on the beach but they were always cleaning it. This depends on the rain and season. There is always cabanas for shade. I would definitely come back to this resort . 5 star for sure! Highly recommend.

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Private  - 

Verified Purchaser

Ocean Blue and Sand: An incredible experience for our family

This hotel was really great. The pool is huge with a well stocked swim-up bar, and they have good quality alcohol (brugal extra viejo anyone???). The buffet has excellent choices for all meals, and a la cartes don't require reservations except the japanese one. We ate at the American and Mexican restaurants and both were really good. The American restaurant had a huge menu. The a la cartes also have a kids menu which was handy. My kids went to the kids club a couple times and had fun. The [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Escape Ambar: Paradise!

This resort was everything we imagined and more. Service was always served with a smile. Rooms were always cleaned and fresh on a daily basis. Food was amazing with endless choices. Well done Bahia Resorts for the world class service. P&A.

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Tara  - 

Verified Purchaser

Riu Republica: First time all inclusive and had the time of my life!

The Riu Republica was a beautiful resort with great food, amazing entertainment , the rooms where modern and clean. I loved the glass wall in the shower going into The bedroom. I went on this trip by myself and loved every minute. The spa was so relaxing with the steam room and cold and hot plunge pools. I loved the beach and you could walk for miles. Can't wait to go back. Ask for Armstrong at the bar and Isael in the buffet restaurant. Mariel in the spa gave me the best stress cure massage I' [... read more]

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Angie  - 

Verified Purchaser

Riu Bambu: Awesome resort

Hotel was very clean and the employees are amazing. Food was good. Pool beach amazing. Water park fantastic. We had a wonderful time. Wish we could go back soon. Night life was great. So much to do with the family.

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