Memories Caribe Beach Resort: Relaxed

Just came back from Memories Caribe. Very nice resort as it is small enough to get around easily. Large selection of food items, not the place for vegetarians or vegans, not many vegetables or salad selections but a great selection or pork, chicken, beef, pork, fish and pasta make on the grill custom orders and buffet options. Never a shortage of smiles or help when needed. Down side is the mini bar, only 1 bottle of water per day, pop selection would have been nice. David at the splash bar was  [... read more]fantastic. Nice vacation, weather not as nice as we would have liked for March. But all around a nice time.

Club Amigo Atlantico Guardalavaca: Great place to stay at Atlantico Guardalavaca

This is a pretty expansive resort with a great beach. It has hotel rooms, villas, barracks and bungalows, two buffets and two ala cartes that are worth the reservation, and they set it up so everyone can GET two reservations in the week you book. That's fair. They will fill your thermos/container with beer, or whatever and that's nice. Everything is on "Cuban time", but its Cuba, enjoy it. There's a Brisas on one side of the beach and an Iberostar in the process of being built on the other. It [... read more]s NOT a quiet oasis of calm. We met Russians, Quebecois and others who enjoy a good time late into the evening. But its Cuba, enjoy it.

Melia Marina Varadero: Mediocre resort

The resort itself is beautiful. However some of the outdoor fountains were dry. The staff were mostly friendly and professional however barely spoke English. The bars indoor and outside always ran out of certain alcohol or cups. The cockroaches were terrible, they were in the rooms, dining room, lobby bathroom. The resort never had change, therefore we didn't tip as much as we would have liked to.

Iberostar Origin Daiquiri: Needs upgrades

The hotel itself needs many updates each room ( and we saw three ) has something that is broken or does not work properly......our room had no hot water Btwn 5 to 8 pm the shower was broken and the AC had no control for temp so it was either super high or off which was not pleasant ......the staff was amazing and super friendly

Melia Cayo Coco: Wonderful holiday at the Cayo Coco Melia

The Cayo Coco Melia resort holiday was outstanding. I cannot say enough about the staff, the food they prepared, the facilities and accommodations. Everyone we spoke with, even two 87 year olds, enjoyed the resort!

Memories Flamenco Beach Resort: Updating Needed

We stayed at memories flamenco from March 6 to March 13, 2020 and the stay was nice, food was OK and beaches were absolutely beautiful. The accommodations need some updating, and we found that there was very few public restrooms that were available, everything was shut down or flooded. At the pool women and men had to use the same restroom as well as kids. And there was not any lighting in the one restroom. Neither of the doors closed as well. The resort seems to be in almost a run down stat [... read more]e. This is the third time that we have been to memories since 2014, but I’m not sure if we will return. Usually you get a bonus for a repeat customers and we unfortunately didn’t get to do the dinner for repeat customers as it was full, however we did get an extended check out time from noon till 3 PM which was nice. My sister and niece came with us and they both had to shower in our room as their shower was just a trickle of water. No way that they could shower with that. Memories needs to up their game if we’re coming back there.

Sanctuary at Grand Memories Santa Maria: 1 good thing - beach

This hotel is in dire need of repair and care. Railings are falling apart. Bathrooms aren’t working. Roaches are in the bathrooms and food areas. Linens need replacing. Locks need fixing. Beds need replacing and attitudes need adjusting. The only thing I wouldn’t change is the beach and sun. Sunwing needs to send undercover representatives to this location to get a true testament of the conditions.

Gran Muthu Imperial: Disappointing Resort

This resort is only one year old, however it is suffering from electrical and water pipe issues. The rooms are large and pleasant. The bathrooms are also good sized. The shower walls leak onto the bathroom floor, and the rainfall shower head dripped continually. The maid "Yaitza" was very disinterested in her job. The towels were changed only once during the week. The balcony was never swept even though there was a noticeable covering of sand. The fridge was to be restocked every day with so [... read more]ft drinks, water, and beer. She seldom followed through. When I asked her for water and beer she told me she would replace it later. She did not. The daily tip money and "presents" were seemingly accepted as her due and did not provide better service. The food in the International Restaurant was delicious, as were the options in the buffet restaurant. Even though Cuba has severe shortages, the meals were varied and well prepared. The pork was expertly cooked and was both moist and flavourful. The buffet was badly laid out. The line of guests waiting for omelets blocked other guests from the hot service items (sausages, rice, etc). This was repeated at all of the service stations. The hotel is built on the side of a hill. The beach is located at the bottom of the hill and is quite a walk from the main lobby building. The sand is soft and doesn't seem to get hot even in the late afternoon. The best place to walk is near the water where the sand is harder. The water is clear and warm. Unfortunately I did not apply insect repellent and I became a large target for the sand fleas. I had many, many bites. These bites are itchy and last for three or more days. The servers in the lobby area, in the bars, and in the restaurants were friendly and pleasant to deal with. Since none of the service staff lives locally (at least a 1 - 1 1/2 hour commute to and from their homes on the mainland) you would expect a tired, grumpy hotel staff. Not so. I speak a little Spanish and tried to use it as much as possible. The staff were patient and permitted me to practice my limited communication skills. To a person, they were good humored about my Spanish. Some even encouraged my attempts. We brought soap, tooth paste and brushes, shave cream, and dental floss. These items are in short supply in Cuba and were accepted with much appreciation by the staff. We also brought tennis balls for the children. Laundry detergent is in short supply and will be included in our "gifts" next year. The rum sold in the hotel store is priced competitively with the stores in the markets, as were the cigars. This hotel did not seem to have any shortages in the lacquer department and the servers were not stingy with their servings. The entertainment was quite good.

Aston Costa Verde Beach Resort: An ok resort

I have gone to this resort a few times but this years trip was more of a dull trip. There were many excursions available and the beach is still amazing for snorkeling. The beds in the new part are very comfortable. This year the hotel has gone under new management and there were plenty of problems throughout the day. There was no water each day from around 9am until 5 or 6pm. The buffet did not offer many options and it did not change at all any day. The newer pool is already missing lots of ti [... read more]les. There is quite a walk from the new part of the resort to the main part where all the food and pools are. This is a resort to go to if you are not looking to eat much and just want to snorkel. The staff is very friendly and make your stay as fun as it can be.

Gran Muthu Imperial: Not What We Expected

While the rooms and the grounds were lovely, there were definite maintenance issues in such a new hotel. All the showers leaked and many sliding doors didn't slide. There were many tripping hazards throughout the resort, especially at the entrance and exit from the buffet. It was obvious that our housekeeper didn't like her job. Our towels were changed once and we had to ask her almost every day for a bottle of water. She rarely replaced the beer in the fridge. The room was clean, though.  [... read more]Most of the staff were very pleasant. The food in the buffet was pretty good but the coffee was awful. This was our third trip to Cuba and the coffee is one of the things we look forward to. Not this time! The International Restaurant was excellent, as was the Chinese Restaurant. We heard negative things from other guests about the Seafood Restaurant so didn't try it.

Sol Cayo Coco: Great resort! Amazing service!

The grounds are beautiful and well maintained. The beaches are amazing. The service is outstanding. The staff is genuinely welcoming and everyone goes above and beyond to provide exceptional service. The food needs improvement. It was extremely repetitive and blant. Great value for the money. Will definitely go back very soon.

Gran Muthu Imperial: Best resort

Staff was exceptional Rooms were spacious with modern decor. No bath tubs but oversized showers. Unit 5 had all rooms with partial ocean view. It was also just a short walk to the beach. Lovely beach. Great for swimming catamaran or snorkelling. Would recommend water shoes due to some coral. Can rent a cabana for the day for a few pesos (Recommended) eternity pools were beautiful but most people reserved loungers night before or 6 am. Very clean resort. Gardeners always out watering or [... read more] grooming grounds. Drinks were great. Bars everywhere even on the beach. We brought our own snacks but there is a great snack at to get fries drinks and great Cuban or Louisiana chicken sandwiches. Open 24 hours. Great for a fast omelette and coffee before going out on excursions. Night life in lobby was good local entertainment. A bartender made the most incredible Spanish coffees pouring the different liquors from carafe to carafe while on fire. Beautiful job and very tasty. Nightly entertainment in the theatre started at 9:30 pm. Local entertainers. Food is typical Cuban food. Did and chicken. Chicken and fish. They do have a few beef dishes but beef not tasty. Pork is okay. They offer pasta dishes but meat and pasta not tasty. Not much choice for salads as most vegetables not grown locally. Coffee not available with milk for evening meals only morning coffee with milk. Water is all purified so it’s safe to drink. Just don’t use tap water in your room. Would recommend as a adult resort. Next door is a family resort and on the other side is a rainbow resort.

Iberostar Selection Ensenachos: Absolutely Amazing Resort

I would rate Every Employee 10 plus out of 10 The BEST customer experience I have ever encountered The Cuban hospitality was amazing, their smiles, friendliness was out of this world. I loved my massages by Luis. Will I go back - ABSOLUTELY

Royalton Hicacos Resort and Spa: Wonderful week away

Resort staff did everything they could to provide us with a perfect vacation. Resort was clean, comfortable and friendly. All food was good, restaurants were clean and organized. Entertainment was first class!

Gran Muthu Imperial: Very nice resort

Very clean and we'll maintained pools and beach beautiful food was typical for Cuba kinda bland and repetitive but not bad staff was very attentive and friendly nightly shows were just okrooms were very nice modern and we'll maintained no major complaints would return again

Gran Muthu Imperial: Great resort! I'll be back!

Clean, quaint and amazing staff! Had a great time! Will definitely be going back! Pools were fantastic! Lineups were minimal. Couldn't ask for better. Beach was great. Water shoes were helpful as beach has lots of shells. Food was repetitive but always fresh. Definite 4.5 out of 5. Enjoy!!

Grand Memories Santa Maria: Great Resort

Grand Memories was a very enjoyable resort to stay at. The proximity to all areas was the best feature for me since walking long distances was an issue. The staff were very friendly and helpful. The meals were decent. Lots of variety at the buffet area. My room was large and kept very clean each day by Rosa our housekeeper for the week.The balcony faced the pool area which was steps away. I enjoyed the layout of the pool area suitable for kids and adults. Although I did not swim in the ocean [... read more] I walked on the sand and was amazed at the beautiful colour of the water. It was nice to be able to use the facilities at the resort next to Grand Memories also. The nightly entertainment was so amazing at the theatre. Always went early to get a good seat. This was my best trip of the three times going to Cuba and would go back again to Grand Memories. Before leaving I had the opportunity to speak with the manager Ricardo who was very interested in hearing about our stay. 9/10 !!!!!

Paradisus Princesa Del Mar: We Had a wonder experince at Paradisus Princesa Del Mar!

My lady and I spent the first week of March 2020 at Paradisus Princesa Del Mar and we enjoyed ourselves thoroughly. I week was filled with bright smiles and good fun! We had a pool view Junior Suite room on the Royal Service side. The rooms were spacious and clean. They are starting to show signs of tiredness and could use a bit of a refresh but nothing that concerned us. Still great accommodations. The maids were in every day to service the room. The bar fridge item were replace regularly as th [... read more]ey were consumed. We always had hot water. Overall, we were pleased with the accommodations. We were assigned a Butler (Earnesto) and he looked after arranging anything we asked from lining up a full week of a la carte restaurants to helping us with resolving a Minor issue we had with our tour operator. His service was exemplary. The crystal clear pools were huge and beautiful. The white sand beaches and turquoise seas were stunning. The beach and pools were often busy but there was always enough loungers and shady spots to accommodate everyone. We never had to wait long at the swim up bars and often staff were coming around to the loungers to take drink orders. The food was as expected for Cuba! Do go to Cuba if your a foodie! lol They did the best they could with the resources they have. We never went without and we had some very good meals and some mediocre ones but overall we had no major complaints. Also, they made significant effort to accommodate my lady's gluten free diet. The Japanese restaurant was outstanding and so was the lobster dinner that could be ordered for $20.00 extra at any of the A La Cartes. We enjoyed the various bars throughout the resort. Especially, the Lobby Bar and the Piano Bar. The customer service from the staff throughout the resort was second to none! Never was there a time we thought the staff could have been more attentive or friendly. There was a show every night in the courtyard and great performances by local talent. After the shows, there was a dance in the disco below the main lobby. There was often live music at the various bars around the resort. We were able to get white or red wine throughout the resort with no problem. (Not available at Beach) We would return to this resort for another Varadaro Beach vacation in a heart beat!

Memories Paraiso: Amazing resort Memries Paraiso

Resort have built after 2001 and has good dеsign, architecture and equipment. White soft sand is on the beach. Evening events were so enjoyable. Food and service was amazing.I definitely recommend it for every one.

Valentin El Patriarca Varadero: A little disappointing

Took more than a day to get hot water. Very difficult to get towels. No 110 converter. Why wants to be going going to guest services every day on your holiday. Order the same thing on the menu but get a different version of it. Fries was the one thing that everyone knew to be the same but they were rearely brought out.