We just returned from a 7 day stay in November, this trip was amazing. I've been on many all inclusives and this hotel takes the cake.
The hotel is very modern, fresh, great for getting around. we were in block 5 on the third floor and loved out location.
Rooms: shower pressure was great, room was large, requested and king and got it. Bar was stocked every other day which was perfect, had the bottles in room as well. There was enough hangers with a big closet and six drawers. Shower door was[... read more] glass, which was ok with us but if you're travelling with someone you would want privacy then request an extra towel to drape over the door.
beach: the sand is lovely, plenty of chairs, you are only allowed to pull your chair to a certain part of the beach so it leaves a lot of room for walking, games and just an overall better view. the ocean was wavy all week, some days more. A lot of people brought floaties down to the ocean (from home). Bar is close by for the beach, just up some stairs.
pool: there is a main pool area which has music and entertainment every day, these two pools (side by side) have loungers in them. There is a small swim up bar beside the main pools which have built in tables and seats at the bar and at the edge of the pool. there is also a quiet pool up by the lobby which we didn't go to but it looked lovely.
restaurants: we tried the steak house and loved it, the Japanese and loved it and the buffet. you need reservations for the Mexican so we didn't make it there. there is also an Italian restaurant for lunch and dinner but we didn't make it there either. the other two (steak & Japanese) you show up and are seated when there is a table available. we never had to wait but I did hear of people waiting - in that case go to the bar (we saw them giving out buzzers so you know when your table is ready) the buffet had such a great selection. breakfast and dinner is in the main lobby. lunch is at margarita (beside the pools - this is also where the Mexican and Steak House restaurants are). food was amazing, amazing! I loved it all!
bars: there is a lobby bar which seemed to be open early, there are two bars by the pools - one of which is open until midnight. there is a swim up bar and then a bar that faces the beach. the quiet pool by the lobby looked like it had a bar too. all excellent great service. special mention to Alfredo, he rocks!!!!
we walked up the beach to the left (if you're looking at the ocean) it took about an hour and there were Mexican stores, but also Old Navy, Zara - a few others. there are hundreds of Mexican stores for souvenirs. you can also get there by walking through playcar.
The hotel is an hour drive from the airport.
We did the tulum/xel-ha excursion which was great, we booked through our Sunwing rep at the airport.
there is a kids area ... didn't fully check it out but looked good.
there are howler monkeys on the resort and I loved watching them... if you leave the lobby go to the right and they are in a little hidden area.
the balcony had a built in towel rack which was nice to dry our suits on - makes the hotel look nicer too to not see everyones towels or suits hanging over the balcony.
if you're wondering if you should book yucatan DO IT! we will be going back next year 100%!
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Bahia Principe Escape Sian Ka'an: Amazing Resort
I have to say this resort is amazing! The food was wonderful, the accommodations spotless, and all of the staff were very friendly and genuine. Being away from the beach was not a disadvantage. The trains were almost always waiting and it was fun to see other areas. The food was absolutely delicious. We only had time to try 6 restaurants, but they were all great. My favourite was the Les Coralles Rodizio. I cannot remember our waiter's name, it started with A, but he was the best.
We could[... read more] always find chairs/beds in the shade everywhere we went at any time of the day. I wish all resorts had the same policies!
We will definitely be returning!
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Courteney89 -
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Bahia Principe Escape Sian Ka'an: Excellent Experience
This resort was beautiful, with exceptional customer service. No matter where we were on this resort or its sister resorts we felt warm and welcomed. We stayed in the penthouse and it was everything we needed with a large room, mini bar, coffee machine, full windows that open to the outside and a veranda overlooking the jungle. I would go back in a heartbeat. The weather ending October into November was excellent; 25-30 degrees everyday for our full 7 day stint. It rained about 3 times for all o[... read more]f 10 minutes.
I highly recommend this resort.
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Jackie27 -
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Bahia Principe Explore Coba: Great resort
The best thing about this resort is the staff. We loved all of the attention. The pools were large and clean, entertainment was exceptional and food diversified and delicious. We had a wonderful vacation
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Andrew -
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Sandos Caracol Nature Resort and Water Park: Great place. Great food. Environmentally responsible.
It’s a good resort beautiful place and people love the shows 24/r sports bar and it’s always clean rooms are very clean and modern. Restaurants and food it’s always fresh and lots of choices meat and fish.... and salads
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Valerie -
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Ocean Riviera Paradise: Amazing!!!
I would recommend this resort. The food was incredible, the staff especially Fatima were so friendly and helpful. The games at the adult pools were so much much. The guy who does the crazy games was so funny. The rooms were clean and modern.
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Theresa -
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The Fives Beach Hotel and Residences Playa Del Carmen: Very nice resort
The Azul Five Resort in Riviera Maya was very clean and very nice. The food was great and the staff were very friendly but yet professional. Had a great time. We went to Coba for a day excursion and had a great time. The girl that helped us book our trip was very knowledgeable and sincere.
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Jessie B -
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Bahia Principe Explore Akumal: Beautiful Resort
The room was more than I expected. Very spacious and clean. The grounds were exquisite. Staff were very friendly and fun to be around. The shuttle service was great and you didn’t have to wait long at all. Food and restaurants were beyond what I had expected as well. Can’t wait to go back!
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Lady -
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Wyndham Alltra Playa del Carmen: BEWARE MAJOR RENO AT THIS RESSORT
Staff are amazing, but I would think a ressort would close down for RENO'S. Jack hammer ,paint smells most of the ressort was barricaded no access to it...... Was not relaxing.Ressort should tell travel agencies who put this package together so they could inform us. Will not return
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Cardusky -
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Royalton Riviera Cancun Resort and Spa: Royalton Riviera Cancun Resort
The resort is amazing, the choices for food were excellant, and the staff were always polite and wanted to help. It is a shame the same cannot be said for the Sunwing portion of this trip. Sunwing go out of their way to make things difficult, especially during the flight, the aeroplane was a disgrace and the flight crew were impollite.
I would use vthis resort again but I noticed that their were differanmt companies offering this resort on their schedule, I would definately recommend using a [... read more]differant travel company.
Steve Cardwell
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Rita Cocetta -
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Riu Tequila: Top Notch!
A truly top notch hotel. From the minute we arrived, the check in process was smooth. We were offered a fruit drink on arrival and then our luggage carried to our room right away.
The rooms are spacious and very clean. I loved the Mexican feel to them. They did an excellent job of cleaning the rooms daily and always included a little surprise to brighten up our day......flowers, towel figurines.
The pool was also very clean, lots of loungers and clean towels available all the time. The pool[... read more] bar was excellent and their drinks were definitely not watered down.
The beach is across the street. There is a lovely treed walkway or you can take a shuttle. We loved to walk it though especially after having a large breakfast. Lots of loungers at the beach so never had to worry about not getting one. While at the beach you can have lunch at the restaurant that is located at that resort and also use their pool and pool bar. We ate lunch there a couple of time but found it very busy so we preferred to head back to the Riu Tequila where things were not as crowded and in my opion food was much better with more selection .
All the restaurants at the Tequila were excellent , the food was exceptional. We enjoyed every meal we had. The restaurant are also very clean. The staff is always making sure that food is fresh and serving utensils at the buffet are replaced frequently. I have actually never been to any other resort where they do such an impeccable job.
The evening entertainment is like nothing I have seen before. The team is extremely talented. It was like watching a Vegas show every night.
You can tell that all the staff take pride in what they do. They are friendly , courteous and go out of there way to make sure you are enjoying yourself. It feels like they are all one big happy family. I was extremely impressed at how well things are maintained and the fact that they pay attention to small details.
I would have rated it a 10 star if there was such a thing.
They are doing renovations in the spring so I really hope they don’t change the feel of the hotel too much by modernizing it. It is perfect just the way it is.
We are already looking at booking our next visit there.
Thank you again to all the staff for making our vacation so memorable!
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Ocean Maya Royale: Loved it!
Great selection of fresh and tasty food. They didn't have Gluten free bread, which I would have liked. Loved the white sandy beach. The entertainment was amazing. The staff was very friendly. Adults only was a bonus.
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Iberostar Selection Paraiso Lindo: Very nice resort
Iberostar Paraiso Lindo is lovely. The food, grounds are lovely, staff are extremely helpful. However, the superior standard room was a disappointment. There were 3 adults in this booking. Our agent thought the superior room was a larger room. However, that was not the case. The resort told us that the "superior" was due to the ideal central location, not a room upgrade. The room was an older basic room. We needed a repairman for the safe and the door lock. We also had the coffee bar a[... read more]rea sprayed for very tiny bugs.
Recommend the hotel but get a room "upgrade"
I enjoyed the gym, and surprised by the superior quality of the gym classes. Their staff were obviously very knowledgeable and experienced trainers.
We wanted to use the spa facilities, but ran out of time. Lots to offer there, but pricey.
Also the entertainment staff were wonderful, especially Moises. The evening shows were superior, as well as the daily activities.
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Vstokes -
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Sandos Playacar Beach Resort: Amazing stay once again!
This was our second stay at sandos playacar and it didn't disappoint. The layout of the resort is incredible with a little something for everyone. The beach is unbeatable and the staff are absolutely fantastic! Highly recommend.
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Akumal Bay Beach and Spa Resort: Totally amazing resort
This was our second stay a the ABBWR. First went in May 2017. After staying for 1 week we realized how much of an amazing place this is and within three weeks of our return we had booked our second trip for two weeks. All rooms have an incredible beach view and and everything from the dining hall to the pools and al la carte restaurants are easily accessible. Snorkeling in the bay is absolutely amazing. Lots of activities to keep one busy. Yoga, paddle boarding, dance lessons, tequila tasting[... read more], sushi bar, I could go on and on. Food is great and the staff are so friendly. Every one goes above and beyond to ensure your stay is magical. We would recommend this resort to everyone. It really is Amazing.
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Paradisus La Perla Adults Only Riviera Maya: Outstanding Resort
We absolutely loved this resort and the staff.
Food was excellent, rooms were beautiful and kept very clean by the staff
Common areas were plentiful and although the hotel was almost full, we never felt crowded.
Beach was excellent
All in all a great vacation.
Kateryna Mikhailiuk of TripCentral Burlington suggested this resort and she was completely right. We had intended to go to a Royalton as we like them so much but this was equally fantastic
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Akumal Bay Beach and Spa Resort: It's like "coming home"
I have been to this resort more than a dozen times over the past 7 years. It's like coming home to me. The staff make the resort wonderful and the food is amazing.
Try the room service menu, it's wonderful!!
They seem to be attracting a lot more European guests over the past couple of years, and have removed the 'no topless' signs (at least I couldn't find them). I don't understand this - catering to Europeans with regards to this, because in Mexican culture, being topless is frowned [... read more]upon.
My only 3 suggestions are: foot baths by all the smaller pools to dip your feet in to get the sand off so you are not tracking it into your room, and most importantly a card, or brochure that is clearly marked regarding Reef etiquette. NO standing on the coral, and NO feeding the fish, etc. We saw at least a dozen people feeding the fish and I have a very strong opposition to this - as does any experienced snorkeler or diver. This just makes the fish aggressive, and ABR doesn't seem to be doing much to educate their guests. They do have a pamphlet, not titled with anything other than their logo, which is placed with all the other books on the credenza. I would guess that 90% of their guests never read these. Disappointing. Thirdly, start reinforcing the 'no towels' on the loungers, like you have signs on every palapa stating it. People are all but running to grab beach lounge chairs, at 6:15am, and by 7am, most of them are taken. We go down and get them, but we actually start our day at that time - on the beach, and we stay there throughout the day....
Aside from these observations, I still love the resort and the staff who are always so welcoming
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KimiC -
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Ocean Riviera Paradise: We had the best time!
This resort was simply lovely.
We stayed for two weeks from Oct 19-November 2’17.
We stayed in the Beso Adult only section. They have the Daisy Family section with an amazing water park for the kids!!
Pros-
Extremely clean!
Wonderful staff, very friendly and hard working, eager to please.
Activity staff were very enthusiastic and fun.
Food was delicious! Lots to choose from and loads of healthy options, as well as tons of desserts. There’s an ice cream shop and coffee shop on t[... read more]he resort, also included. We visited the coffee shop twice a day!!
The a la cartel restaurants were very nice too! The Japanese Teppanaki Restaurant was a fun experience.
Rooms are gorgeous and clean with a large balcony with comfortable furniture.
Cleaning staff did a great job everyday and the room looked and smelled clean !!
Nature is honoured and protected here. From the little Coaties, to the iguanas to the monkeys! We loved catching glimpses of them and even saw a mama monkey with her baby up in the trees!!
Cons-
Honestly, the one negative comment is that the beach, while very lovely, was too rocky for swimming. There are plenty of loungers for relaxing though!
The only other issue was the H10 sales staff trying to get us to come to their sales presentation. We declined and they weren’t too pushy, but we were asked three times in two weeks.
All in all, we loved our vacation at the Oceans Riviera Paradise.
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KilRix -
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Grand Sirenis Riviera Maya: Mediocre
So the weather was in our favour for the entirety of our trip Oct 24 - 31.
Pools were good, the quiet pool was amazing to keep away from the bussle but if you like that part then that's all good too.
Buffets were adequate but not great. The a la cartes were garbage. Nothing good. And primarily buffet style anyway so what's the point.
Quite the distance from the airport and most excursions. Prepare for long drives.
Bonus was that the room was exceptional.
Lots of places to drin[... read more]k and eat on this resort so you'll never go hungry or sober up.
Beach was nothing special. Rocks mostly. Little areas to swim but on a busy day there isn't much room.
Staff is excellent here.