Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(12076 Reviews)

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Private  - 

Verified Purchaser

Bahia Principe Explore Akumal: Highly recommend this resort

This resort was all around exceptionally maintained and the service was fantastic. Easily the best experience we have had at an all inclusive, including other Luxury Bahia’s. The resort itself is massive, yet never feels overwhelming. The pools and beaches/lagoons were always clean and there was always space available, even though It was filled to capacity when we were there. The staff works super hard to make sure everything is very well maintained. They are also very attentive and always [... read more]

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Caliche from Toronto  - 

Verified Purchaser

Grand Riviera Princess: Great for family

Where to begin... This is a family resort, so if you're looking for a party resort, hmm maybe you should keep looking. It's a big resort. Get ready to walk. Alot. Beach and pools are quite far from all buildings, except the private villas. Main lobby is the central point of the hotel. All A La Carte restaurants, sports bar, disco, shops, spa, gym and entertainment/shows are located in the main building. Which is good if you're staying in the closer rooms, bad if you're staying in the far buildin [... read more]

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George  - 

Verified Purchaser

Bahia Principe Explore Coba: Gran Bahia Coba. Great resort !

This past trip was our twenty second visit to the Coba. The staff are always friendly and helpfull. As for the resort in general it is beautifully kept, the gardens, the pool areas, the resturants and buffett's are great and you have the option to eat and visit in some of the other hotels in the resort. The front lobbies in all of the hotels are built in the Mayan style with huge palapa roofs, well worth the time to sit back in a chair and admire the workmanship it took to build them. As a c [... read more]

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J&B1954  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Our Favourite Resort!

This was our second visit to Sian Ka'an, from late October till early November 2017 and I think we enjoyed it even more than the first time one year earlier. The resort setting has a jungle feel to it and is gorgeous. Our junior suite was spacious and very modern and the beds were firm but comfortable. Our second floor balcony wasn't very deep, giving an almost crowded feel. But that didn't stop us from enjoying it every afternoon before getting ready for dinner. Even the coati enjoyed their vi [... read more]

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Monika  - 

Verified Purchaser

Royalton Riviera Cancun Resort and Spa: Wonderful resort!

We had a great week at the Roylaton (Hideway-Adult section). The staff was very polite, friendly and helpful. Christian our butler made sure our needs were met. Our room was spacious, modern and overlooked the ocean. The bed was very comfortable! Room service was efficient. The food was very good and well presented. We enjoyed our afternoon cappuccino at the coffee shop. Maricella always served us with a smile. Wonderful resort where the staff is friendly and accommodating. Would  [... read more]

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Private  - 

Verified Purchaser

Riu Palace Mexico: Great resort

Well kept hotel and grounds, excellent staff and service. Amazing beach, lots of palm trees for shade and beach service was excellent. Food was very good, breakfast and lunch buffet style. Five a la carte restaurants for dinners no reservations required, just show up. All were very good with lots of choices, decent wine and excellent service.

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JOCEY  - 

Verified Purchaser

Royalton Riviera Cancun Resort and Spa: Fantastic resort

The Hideaway at Royalton is fantastic. Great food! Great rooms! Great service! The staff is always pleasant and helpful-always a pleasure to serve their clients -- "es un placer" is what they all say. It is a beautiful resort.

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Janet  - 

Verified Purchaser

Barcelo Maya Palace: WOW!

Went for a destination wedding, which was well managed by the wedding coordinator. Rooms were great and clean, didn’t have a bad dining experience and so many restaurant options. The entire facility was well maintained. Would definitely go back!

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Private  - 

Verified Purchaser

Riu Palace Riviera Maya: Amazing resort

The resort was great. Very attentive staff. Good assortment of food. A la cart restaurants excellent. Especially loved Krystal and Chilli. Animation team very entertaining. Will return. Close to shoping at Playa Del Carmen.

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Rachaelg  - 

Verified Purchaser

Riu Yucatan: Amazing

We just returned from a 7 day stay in November, this trip was amazing. I've been on many all inclusives and this hotel takes the cake. The hotel is very modern, fresh, great for getting around. we were in block 5 on the third floor and loved out location. Rooms: shower pressure was great, room was large, requested and king and got it. Bar was stocked every other day which was perfect, had the bottles in room as well. There was enough hangers with a big closet and six drawers. Shower door was [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Amazing Resort

I have to say this resort is amazing! The food was wonderful, the accommodations spotless, and all of the staff were very friendly and genuine. Being away from the beach was not a disadvantage. The trains were almost always waiting and it was fun to see other areas. The food was absolutely delicious. We only had time to try 6 restaurants, but they were all great. My favourite was the Les Coralles Rodizio. I cannot remember our waiter's name, it started with A, but he was the best. We could [... read more]

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Courteney89  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Excellent Experience

This resort was beautiful, with exceptional customer service. No matter where we were on this resort or its sister resorts we felt warm and welcomed. We stayed in the penthouse and it was everything we needed with a large room, mini bar, coffee machine, full windows that open to the outside and a veranda overlooking the jungle. I would go back in a heartbeat. The weather ending October into November was excellent; 25-30 degrees everyday for our full 7 day stint. It rained about 3 times for all o [... read more]

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Jackie27  - 

Verified Purchaser

Bahia Principe Explore Coba: Great resort

The best thing about this resort is the staff. We loved all of the attention. The pools were large and clean, entertainment was exceptional and food diversified and delicious. We had a wonderful vacation

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Andrew  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Great place. Great food. Environmentally responsible.

We stayed October 31, 2017 for 7 days. Overall great resort. The good: The food was excellent especially at the à la carts. No complaints whatsoever. Buffets were good but typical buffet style. The restaurants had allergies listed for the majority of the food which is great for people with sensitivities or allergies. My fiancé is Celiac (gluten allergy) and never had any problem finding food to eat and they even offered to specially prepare stuff for her. The resort was very clean includ [... read more]

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Private  - 

Verified Purchaser

Grand Riviera Princess: Grand

It’s a good resort beautiful place and people love the shows 24/r sports bar and it’s always clean rooms are very clean and modern. Restaurants and food it’s always fresh and lots of choices meat and fish.... and salads

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Valerie  - 

Verified Purchaser

Ocean Riviera Paradise: Amazing!!!

I would recommend this resort. The food was incredible, the staff especially Fatima were so friendly and helpful. The games at the adult pools were so much much. The guy who does the crazy games was so funny. The rooms were clean and modern.

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Theresa  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: Very nice resort

The Azul Five Resort in Riviera Maya was very clean and very nice. The food was great and the staff were very friendly but yet professional. Had a great time. We went to Coba for a day excursion and had a great time. The girl that helped us book our trip was very knowledgeable and sincere.

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Jessie B  - 

Verified Purchaser

Bahia Principe Explore Akumal: Beautiful Resort

The room was more than I expected. Very spacious and clean. The grounds were exquisite. Staff were very friendly and fun to be around. The shuttle service was great and you didn’t have to wait long at all. Food and restaurants were beyond what I had expected as well. Can’t wait to go back!

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Lady  - 

Verified Purchaser

Wyndham Alltra Playa del Carmen: BEWARE MAJOR RENO AT THIS RESSORT

Staff are amazing, but I would think a ressort would close down for RENO'S. Jack hammer ,paint smells most of the ressort was barricaded no access to it...... Was not relaxing.Ressort should tell travel agencies who put this package together so they could inform us. Will not return

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Cardusky  - 

Verified Purchaser

Royalton Riviera Cancun Resort and Spa: Royalton Riviera Cancun Resort

The resort is amazing, the choices for food were excellant, and the staff were always polite and wanted to help. It is a shame the same cannot be said for the Sunwing portion of this trip. Sunwing go out of their way to make things difficult, especially during the flight, the aeroplane was a disgrace and the flight crew were impollite. I would use vthis resort again but I noticed that their were differanmt companies offering this resort on their schedule, I would definately recommend using a  [... read more]

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