Secrets Vallarta Bay: Staff as Warm as the Sunny Weather!

This was my first trip to Mexico and having an all inclusive resort experience. Normally, I travel a la carte and do research on what restaurants and sights I want to see...but after working really long hours I just wanted to have a vacation over Christmas where my partner and I could just relax and not have to plan anything. Secrets at PV met our expectations and we really enjoyed ourselves! The highlight of the resort was the staff. Even when things weren't perfect (because life isn't perfe [... read more]ct), the staff clearly cared about doing their best and really worked hard. Christian at the pool really treated us like family and kept checking in on us and kept our drinks replenished quickly. The front desk and concierge were friendly and efficient. The lounge drink servers in the lobby area were incredibly friendly and gracious even though some of the guests were not. I'll write separate posts about the restaurants, but in every case, I was impressed with how each staff member seemed to care and work hard to meet guests' needs. Another highlight for us was the view and relaxing experience in the lobby bar. We would relax there for hours, people watching, reading, enjoying the drink service and fantastically talented musical entertainment (piano during the day, singers in the evening). The pool options were great. The swim up bar pool was in one corner so the loud people were in the one area. The snack bar and other bar area were in another area. The space was clean and there were many servers to keep you "hydrated". All the rooms seem to have a water and pool view. Our room was kept very clean. I can attest to what some others have said about a "cleaning fluid" type of a smell in the rooms, but I attribute it to the high humidity and challenges of being in a tropical environment. The room doors can lock in an open position and we just opened those and the balcony doors and let the air flow through for 5 min and the smell went away. I'm not sure about comments I read before going that concerned me now that I have experienced Secrets...the Secrets side is very much "kid free". Yes, it is connected to the Now side which is a family resort, but I only once saw a minor on the Secrets side and clearly he seemed to be granted special permission (he was wearing a clip on security type tag on his shirt). The only loud and screaming people I experienced were adults, and fortunately this was not a common experience. Some also mentioned the resort was loud at night. With the balcony doors closed, (we were on the 6th floor) we did not experience any noise problems after 11pm...so again, this was not our experience. We slept well and felt very relaxed and rested. Best restaurant by far is Bordeaux. It is on the Secrets side, so if you are travelling with kids, you won't get to try it :-( Gentlemen, bring pants and a collared shirt as most of the a la carte restaurants have a dress code. The service is incredible, all the servers were great, Alfonso really treated us with special care. The other server we had (name escapes me, but his wife is soon giving birth) was incredibly gracious and despite thinking about his wife giving birth imminently, was very focussed and made our experience great! Have the mussels, rack of lamb and definitely have the soufflé for dessert!!! At the buffet, the best thing at lunch and dinner is the grill items. The salmon, steak and prawns they do to order and trust me, you will enjoy them!! Once again, the staff are incredible! You cannot beat the view at Oceania (Secrets side) for dinner. The main courses are less tasty than the appies and salads, but the sound of the waves make it special. The Japanese restaurant was our least favourite (Himatsu). The staff worked incredibly hard (they were slammed busy), but the food was pretty mediocre. The sashimi was the best item, everything else was poor or average. All in all, there is something for everyone and you will enjoy it! We would recommend this resort and would certainly return!

Secrets Huatulco: Fabulous !

For the most part it was excellent. The room was a bit disappointing as the shower flooded twice into our room but the staff was very accommodating .. the grounds and hotel was immaculate. We truly enjoyed the stay.

Secrets Papagayo Resort: Great staff, helful and considerte

Food is excellent although the choice of restaurants is somewhat limited. The japanese and Italian restaurants are excellent. There is a great selection of wines although they are over priced. Local performers are quite good and the 'party maker staff' add a lot. The entertainment center and staff are quite helpful and accommodating

Secrets Huatulco: Secrets Resort - Huatulco, Mexico

This hotel was beautiful! The scenery was breathtaking with an ocean view; excellent landscaping and colourful decor. The restaurants served first class meals right down to the Market Cafe which was buffet style. The bartenders were attentive and friendly and served name brand liquors including "grey goose" vodka for a delicious martini!! The weather was perfect for the duration of our one week stay...very sunny and hot!! We would return to this location for sure...

Hyatt Zilara Riviera Maya: Nice hotel, bad beach

Nice compact hotel. 5 restaurants including a buffet restaurant. The food is good, not exceptional. Very friendly people that are willing to help you. Also very clean in the rooms and the hotel hallways. Twice a week they have the buffet set up around the pool where you can watch the show. Not great that they charge you extra when you like to go to that buffet/show. The beach is very small and narrow. Some rocks in the water but it is also very slippery in the water. Doesn't feel great! The w [... read more]ater isn't clear at all. I have seen much nicer beaches around the Mayan Coast. What I didn't like was when we checked in one of the concierges should give us info about the hotel where to find everything. Junior, the concierge was only busy to tell us that we could get a free ride to the Secrets Maroma on a morning to get a free breakfast and they would like to show the hotel. I knew immediately that it would be time share but he GUARANTEED that is was nothing like that. They won't try to sell you anything he promised. Needles to say he lied. They don't call it time share but membership. They were very very annoying. There were 3 different sales man that tried to get us sign the contract. Prices are ridicules and you still need to pay between $80 and $140 pp per night to get all inclusive. And in the meantime you had paid between $50,000 and $139,00 for the membership, depending on the package you chose. Need to be paid off in 60 months at 16% interest. So that was a waste of our time. At least we got $150 cash coupons we could spend at the Secrets Capri. Overall we enjoyed our time but would I go back? NO!!

Hyatt Zilara Riviera Maya: A wonderful week away!

Our trip to Secrets Capri was a wonderful experience. We were greeted by very friendly staff and were escorted to our beautiful room. We enjoyed all the restaurants during our stay and particularly liked that no reservations were needed. Our favourite spot was the Cactus Bar (a ceviche and taco bar right on the beach) Although some of the beach had been washed away due to past storms, it didn't impact our trip negatively in the least. A great quaint place to unwind.

Secrets Aura Cozumel: Paradise in Cozumel

This hotel is beautiful. The food was great but the buffets get a little repetitive in the mornings. The beach was beautiful but a bit rocky going into the ocean. Didn't stop us though. Great snorkeling and jumping off the pier into the ocean was fun. The only down fall is the rooms are old and very dark and some of the rooms have a sewer smell.

Secrets Papagayo Resort: Second time, almost as nice!

We still enjoyed our vacation at Secrets Papagayo. We had a fabulous oceanfront room which had a great view and was very private--we were in the room right beside the one we had in April. We like how the resort has two rooms only per bungalow! The sad thing was that a few of our favourite employees from April have moved to other resorts. However, we thoroughly enjoyed some of the new ones, especially a driver named Eduardo. He made getting around the resort lots of fun. The Market Cafe [... read more] was still wonderful for breakfast but we also finally had breakfast at Aqua, which was very close to our room. We should have gone there more often! Lunch was also good in the Market; our last evening at the resort we had a Chinese buffet for dinner there, which was delicious.The Seaside Grill was still nice. However, we really regret dining at the Japanese show table. Our chef had almost no personality and the food was just satisfactory. Portofino was supposed to be a lovely birthday dinner for me on our night of arrival. It was such a letdown. Other than the fake rose petals on our tablecloth, no special thing was done for the occasion (like a cupcake).... Our waiter was so condescending and gave us poor service. The evening would have been a disaster except the lamb was excellent. Sadly, we returned again for the lamb but it was cooked differently and not as good. The main pool area is very busy and loud so we enjoyed our loungers at the spa pool. The one serious drawback to this resort is the beach volcanic sand, which is dark and dirty on the feet. The bay does not look inviting so we have not ventured into the water. We did walk to the right as you face the water when the tide was low. Water shoes are a must as we had to cross over rocks to get to a "long" section of beach further down. Alas, no monkeys were to be seen. The Preferred Club was very good for a drink before and/or after dinner. Caesar continues to be the best bartender there. Kim Hartlen, our travel agent, did a superior job getting us this booking and we are pleased with her service so will use her again!

Secrets Royal Beach: Wasn't what we expected

Hotel and Grounds were amazing. Staff incredible. The food..well..not what we anticipated. I would not rate it a 5 star by any means. Our swim up room was cool..except we were on a side here we had absolutely no sun during the day from am to pm so to pay extra was a waste. Very loud.. louder then we expected for adults only. If the music was 1/4 of what it was I would consider it relaxing. Fun..but wouldn't go back being as we spent most of our time at now Larimer next door.

Secrets St James: Secret's St James

Surprised at the mini bar, only had a few beers, pop and water. Mini bar wasn't working (warm) and no bathrobes in the room. Called the front and they put in new fridge. Had to talk to the cleaning lady to get bathrobes.They tried a hard aggressive sell on packages for other resorts. There was 15 of us and we felt a little rushed at some restaurants even though they were half empty. Sent food back a couple of times to be warmed up.The bartenders at the pool bars were excellent.

Hyatt Zilara Riviera Maya: Secrets Capri showing its age.

Employees were great. No beach to speak of. Pool tiles were breaking off. people were cutting their feet. Told the manager his answer was I know. All bars close at 11:00 every night. great if you wish to relax bad if you wish to let loose a little. Food was so-so. Oceans restaurant was by far the best. should mention that other guests were saying the food was outstanding so it is a matter of opinion I guess. We found it very salty. Ocean front room on the first floor was good (but we paid [... read more] extra for it so it should be). Resort was very clean.

Hyatt Zilara Riviera Maya: Spotless, very nice resort

If you're looking for a small resort, this is it. Immaculately kept inside and outdoors. Entertainment throughout the day and evening is the best we've ever encountered over the last 25+ years of travelling. Pool wait staff was superb. Having said that, the bartenders were somewhat aloof and arrogant...4 different bartenders continuing to clean glasses while you stood waiting for service. We were very disappointed in our room. Although spotless, it was very small. We've been to 4 Secrets R [... read more]esorts and I supposed we expected a king bed junior suite and we received double beds in a tiny room facing the jungle. Could not enjoy our balcony due to insects and Coatis on the table and chairs. 11 days without being able to enjoy our balcony or sit on a sofa in our room was extremely disappointing. Pools were nice however the quiet pool was dirty on the bottom and was missing a lot of tiles. The floating pads are great to lie in, however, there is certainly not anywhere near enough of them. Top of the line liquor was enjoyed and the food was good. Buffet food was excellent as was the Portofino. Steaks at the Seaside Grill were good but half the thickness that we are used to at home. For example I ordered a Filet Mignon and it was about a cm thick whereas at home it would have been an inch. It tasted good, but just not what you would expect from a "Grill". The lobby was very nice, a great place to enjoy a drink before and after dinner. Nice entertainment there as well. The weather was absolutely excellent.

Secrets Huatulco: Beautiful, relaxing vacation at Secrets Huatulco

Our group of 4 stayed at the Secrets Huatulco from Nov. 27, 2016 - Dec. 4, 2016. My husband and I have stayed at the Dreams Huatulco, twice previously. The secrets is beautiful. It is a very private, picturesque property, with spectacular views. Our room was great, very comfortable, save for the odd bug here and there. The staff cannot do enough for you. The only issue we ran into was the lack of Baileys at any of the bars. Guess it was the popular drink the week we were there!! The situa [... read more]tion was rectified in a timely fashion. The pools are in excellent condition, and spotlessly clean. The entertainment team was a lot of fun. If you wanted to join in, great! If you didn't, great! We visited the spa and the services offered were luxurious. We were treated very well, and enjoyed every minute of it. Our foursome took the Maxi City tour, for 4 hours, with Alfonso (Poncho) as our guide. He was a lot of fun and very very knowledgeable and proud of his city. We ventured over to the Dreams one afternoon just for a change of pace. In order to do this, you must see the Secrets Concierge for a day pass, and then upon arrival at the Dreams, give your pass to the Cocierge there for admittance. It was nice to see the vendors, and other things going on there. But you must get a day pass or you will not be able to eat or drink at the Dreams. The food at the Secrets is wonderful. The a la Carte's were all excellent, with the Italian being our favourite. It was a wonderful, relaxing week away with great friends. Keep in mind that there are a lot of stairs and steep ramps at the Secrets. There are elevators, but I would not recommend this to someone who has mobility issues Thank you to Marnie Savic of Tripcentral.ca She is an amazing agent who gives her full attention to the vacation you want and need!

Dreams Puerto Morelos Resort and Spa: Beautiful Resort!!

The hotel and grounds were fabulous and clean. The food was amazing, especially at the Asian restaurant. The shows were creative. The staff was attentive. The entertainment staff was AMAZING and they made a point to remember our names (Erika and Ana) and they were soooo much fun. Being that I was supposed to go with my partner but ended up going with my best friend to a couples resort, I still found that although it's a very romantic place, it was very entertaining for singles as well. Thanks so [... read more] much to the AMAZING entertainment team, Ana Banana, Myra, Jonatan, Nico, Blue eyed Xavi and the rest. You guys made our week fabulous. I suppose the only thing I can say negative was that the plumbing in the rooms was a bit weak (toilet) and the beach was weedy and rocky. So although I love swimming in the ocean, I only did so when on a snorkeling adventure. This was two hotels down and was really great! Close and the Mayan reef was beautiful. Recommended. The pools were great (the main pool is not salt but the rest are). We took a taxi from the airport for 35$ USD (prebooked on Taxi2Airport.com which saved us time as it only took 20mins to get to the resort. Overall great resort!!

Secrets Huatulco: Unspoiled Beauty! Pictures can't give true beauty of the colors and shapes

Our trip to this colorful place (in many ways) took place November 22 - 29. From beginning to end, this was a most satisfying and impressive vacation. Secrets Huatulco has the recipe right on this one. Leaving Toronto on Sunwing was no hassle, left the airport early and arrived in Huatulco half an hour early. Bus ride to the Customs, baggage claim and related were quick we had a nice bus ride to our hotel in 30 minutes, the guide on the bus told us a lot of about the area and nature, the view [... read more]s were great along the way! Hotel check in was quick and orderly, we were greeted by a nice hostess, drink and a face cloth. In our room, #4122, in less then half an hour, luggage delivered by the bell boy. As the various pictures show, and please note, pictures do not do the whole experience justice, the view alone from the room looking out was a cascade of colors. The room itself was well done, clean, airy, decently air conditioned and equipped as many others have mentioned in reviews earlier. Beds are comfortable and the pillows fat and fluffy, you can request other types of pillows if you wish bay calling downstairs or speaking to your room cleaner. everybody jumped to help in this place. Yes as some have mentioned, there is a touch of wear starting to show in the hotel, our room no exception with a bit of peeling paint on the walk in rain shower ceiling, a loose knob in a panel, and the first morning we were there the safe gave up the ghost, a call brought the technician within a half hour, he ended up replacing the whole thing. Service with a smile. Which brings us to our room cleaner, Alberto, he bent over backwards to make our stay beautiful. The room was made up perfectly everyday, and we would always come back to our room and see it after it was done, nice surprises such as rose petals, roses, and other flowers and colors and decorations placed there. Always a smile on Alberto's face. Indeed the people of this hotel are the root of what really makes it all work, they have genuine energy and color to them, and do treat you like family. The grounds are kept spotless clean, and for the most part, so are the public areas of the hotel, but where the effort could be picked up a bit was in the attention to little details. Dirty windows, lots of fingerprints on elevator stainless steel doors and other fixtures as well as loose screws and edge protectors on walls having pieces fall out of them and laying on the floor are things that add up to the impression, as are soiled looking cushions on the sofas and chairs in the lobby and Sky Bar area. yes, there are many guests around but things like this need to be addressed in this level and cost to stay at hotel to keep ship shape! Getting to know the buildings and grounds and where things were was very easy. No real mazes in the place. To note there are a lot of stairs and sloping pathways amongst the property due to the property being built on the side of a cliff literally. People all managed, hotel people were always around to help too, just felt this should be noteworthy. Personally we loved the grounds, flora of all sorts of colors and shapes were in abundance, and you could see iguanas as well here and there. One gets the feel of unspoiled nature in the place, with one note: Falconers are at hotel almost every day with Harris's Hawks to keep the smaller birds from being an annoyance and possible health concerns away from the outside eating facilities. They do an amazing job, but fear not bird watchers, one can see many birds, other hawks, small vultures soaring in the air from sunrise to sunset over the grounds, and when the 'hired hawks' are not around, the small birds will give a cacophony of colors and sounds! On the subject of flying creatures we noted a surprising absence of flies and other pests around the outside eating facilities, but there are sand fleas down by the beach and there are mosquitos in shady windless spots and of course in the dusk and dawn and night. Bring insect repellent! The beach is a thing of beauty, there is not a huge abundance of palapa shades down there (look to the right when you go down the beach on the right, they are a hidden shade gem the few extras there!) so get down there early if you want shade in that area because the towel game is in full effect, folks come down super early before sunrise to claim spots. Beach drink service was a nice thing to have and this was the case. The ocean can have some pretty strong wave days due to the fact it is the Pacific, and the beach has a very steep drop-off perhaps six or seven feet out. pay attention to the warning flags, they were yellow or red for our whole stay there. The beach itself above the water has a pretty step slope itself and the sand is very coarse. Tender feet may need water shoes. Spotless and maintained is the word for the beaches. To the left of the beach is a more gentle area to swim, and a path, there by a lone and kind of weather beat palm tree, marks the path to an unspoiled and undeveloped beach area where we got some spectacular pictures. The only thing that spoiled the beach experience a bit was some vendors who tried to offer us illicit substances or some dubious destinations in town. A firm NO told them to hit the trail. A few other guests when we mentioned this to said they had this too happen to them. Pretty bold and kind of disgusting. Not the hotel's fault for the beach is federal Mexican property. Just be aware of your surroundings all the time. After all the walking and beach time, one can build up an appetite pretty quickly and Secrets Huatulco will have something for everybody to satisfy the most fussy appetite. The variety of restaurants has been well discussed in this forum, we loved them all. Dress codes are in effect and this was nice to have in the evening, it was nice to dress up to go out to eat. We were just about at the start of high season, so most, but not all places were open to eat on each day, but read on! Breakfast in the Market Cafe was always decent, service and smiles in abundance as well as a huge variety of foods! Smoked salmon, you name it, it was there. Even lactose free milk for your cereal. Omelettes were fantastic. We always went early to avoid crowds for our three daily meals to note. For lunch our favorie was up the hill to the right at Castaways. The views are superb, the food was very good as well. The fish is delectable! Market Cafe is also nice for lunch, again a wide variety of foods. But the views there can't touch those you get at Castaways. We also did lunch at the Barefoot Grill between the two big pools. On one day you can get charcoal cooked fish and meats, on other days you can get a limited in comparison to the other places menu, but still a good one. Pizza of all sorts - seafood, veggie, meat - are cooked in the stone oven at Barefoot Grill in the evenings. Dress code at lunch is more relaxed, obviously as the name suggests, at the Barefoot Grill during lunch for poolside fans who wish not to go and dress up for lunch. Onto supper! We enjoyed the Cin-Cin (Italian) one. The menu there was well thought of, nice salad bar, and the food was Italian enough. The desserts were a real treat! The manager is very nice, he will talk to you, and values input. We did the Bordeaux, which is the French, also very good, but the onion soup was a bit of a letdown. It tasted more like beef broth. Dessert was great! Oceana, also up the hill, beside Castaways, was also dined at, the seafood is very nice there. We also ate at some outdoor grills set up on a couple of nights, and they were also quite good, fish, meat and chicken, and the multitude of sides which included, veggies, breads, and cold meats with the temporary outdoor buffet. candles, soft lights gave a very peaceful aura and energy. Kudos to the many people we saw setting up these things starting in the mid-afternoon! There is one more place to note, it is the Coco Cafe. My partner said the best ever cappuccinos ever tasted were to be had there. This place had nice snacks and had the air of a Starbucks more or less. Matilde was responsible for running this place and what a job she did,. You can get really nice smoothies there, matilde would make me ones with watermelon, lime and chia seeds. To note if you are a vegetarian, there is plenty that will keep you happy in the way of food at Secrets as well. Again, nobody will go hungry! The pool area! A very interesting area, especially the one on the left as you walk from the hotel in the direction of the beach. You have the Marlin/Barracuda bar there, it has a swim-up section included, and can get very noisy in the immediate area as the booze hounds howl louder as the day progresses. It is all in good fun, the suggestion is to stay at the pool on the right if quiet is your thing. The left pool also has at the far left end the activity section. Chess, ping-pong, aerobics, archery and other interesting activities to meet all needs are on that side. Vladimir comes to mind as a most colorful soul of the entertainment crew. Genuinely outgoing, but really all were nice. Guadaloupe was a most sweet soul too, she always made sure we had water or whatever drink we wanted while laying around the pool. Pool service was great overall. Many excursions are available from the hotel. Our Sunwing reps, Muricio and Cathy were there to help us and all any questions we had of facilities and, yes, the excursions. We went on the Emerald Waterfalls tour. That will be in another review, we will call that quite an adventure with our knowledgeable guide ( and great driver) Saul. The door is wide open for what you choose to do outside the hotel, look at the Things To Do While In Huatulco section of TA, and ask your rep while at then hotel. They are all part of the Nexus Tour Group. Weather was hot and some days humid but the sky stayed dry, we had a few clouds one day, but nary a drop of rain, be careful, it is easy to dehydrate after a long flight, so be sure to watch the sun, and drink lots of liquids as needed. 31-36 C was the norm in the day, and 22 C or so at night. Even with all written here I am sure stuff was missed, I know some pictures in my mind of facts was lost as I have been composing here but I will say to answer the big question, would we return to Secrets Huatulco? A resounding YES is the answer, we are sure we will come back next year, it all seemed to balance out here, though the beach was a bit rough but the other things we found here far outweigh that. It is a balance of makes one feel alright in the melding of the senses they feel in a place, and for us. it all came together. better then in other places. The Blau hotel in Varadero, Cuba used to be a benchmark of balance and energy for us, but we feel this place, Secrets in Huatulco, Mexico is a notch above in many aspects except beach comfort. Beauty of the beach is better at Secrets and more wild and natural by far too. Just about counting down for our next discoveries at Secrets in Huatulco. Thank you all for your service and genuine smiles! . A shout out to the folks at Trip Central .Ca who helped us with many questions and concerns. We thank you too so dearly.

Secrets Akumal Riviera Maya: Breathtaking Resort!

From the moment you step out of your travel vehicle there is this amaing theraputic scent that greets you as you walk up to the lobby to check in. The view out to the ocean from the lobby is filled with beautiful pools, lush vegetation and tasteful decorations. The staff was courteous and flexible with the our room choice. We were accompanied to our room with our luggage and our first impression was WOW! Comfortable, clean, and luxurious. The grounds are well kept, clean, with soothing music pl [... read more]ayed throughout by a Bose system. There are ample choices for restaurants and I could not pick a favorite as they were all delicious!! The entertainment staff were friendly and talented. The shows were modern and amazing. We spent our nights playing cards in the rendezvous lounge on the comfortable swing sofas. We absolutely loved our experiences and time at the Secrets. We would go back again and would suggest the same to friends and family.

Secrets Akumal Riviera Maya: Incredible Resort

This resort was one of the best places we have traveled too. The service was a 5 star all the way. The staff is super friendly, the rooms are clean and spacious. The entertainment was excellent with some nights offering vegas style shows. The beach was one of the nicest beaches I have seen, plus you can swim with the turtles right at the beach. The food had a great variety, something for everyone. Room service was amazing, we ordered food at all hours of the day and night. I would highly suggest [... read more] this resort and we will return again next year. :) :) :)

Secrets Huatulco: Return visit better than the first

Second time to this resort. Room service was great, restaurants pretty good. Not 5 star, but very enjoyable. The resort is gorgeous. Room are very comfortable and kept spotless. There would be more shade at the beach, hotel was at 80% occupancy when we were there and shade was an issue- and NEEDED in the Huatulco sun. A few errors(we renewed vows. Certificate was lost, and then the replacement was lost as well. Didn't get our romantic turn down service) but the stay was so enjoyable we could ove [... read more]rlook it. Spa is expensive but worth at least one visit.

Secrets Puerto Los Cabos Golf & Spa Resort: Beautiful resort

Beautiful resort. The only real complaint is that they give you there brand of Kahlúa not the real brand. Kahlúa is made in mexico. Some of the bars did have actual bottle of the real Kahlúa but we know the difference and it was their brand. We went into town and bought six 1L bottles from Walmart that only cost $10 a bottle so we actually bought our own booze which is crazy for a five-star hotel

Secrets Playa Mujeres: Fantastic Resort!

6 ladies in our group stayed at this resort to celebrate 3 of us who turned 60. The resort is beautiful, and we felt completely safe. I loved that there was lots to do, and the Recreational staff are a hoot! Many of us tried the yoga and Pilates classes on the beach gazebo first thing in the morning, which was so peaceful, not to mention a darn good workout! At noon, many of us did the aquafit class in the pool. The instructors actually came into the pool with us for much of the class, and made  [... read more]us laugh so hard, that you forgot you were excercizing! We did the bicycle tour, which was really nice, and beginner level. We saw monkeys and got to hold a baby crocodile & exotic birds. Rooms lovely, and we were spoiled by all staff. Meals were lovely, and it was nice not to have to reserve tables. There were plenty of beach lounges around the pool area & on beach with umbrella's for shade. Our plane was delayed 2 hours in Toronto, so our ocean view rooms that we paid extra for had been booked to other customers by the time we arrived, but the hotel manager, Enrique, took care of this by assigning us to premium rooms for the first night, and moving our bags the next day to the rooms we booked while we carried on with our day. He showed up daily to check in with us and make sure that all was satisfactory, even ensuring we had good tables at restaurants. Don't forget to do tequila tasting, & sushi making classes at pool. Dianna will crack you up big time!