Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(858 Reviews)

review headshot

Private  - 

Verified Purchaser

Paradisus Punta Cana: Paradise at Paradisus!!

Top notch resort whose employees go out of their way to please you. Grounds impeccable, rooms very clean and food certainly 5 star. Royal Service wonderful if in your budget. Large white sand beach area, great swimming, no rocks

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Paradisus Palma Real Golf and Spa Resort: Not too bad ...

I traveled with my friend and her mom the last week of March. Our flight was delayed so we only arrived at hotel around 11pm. They had upgraded my friends but left me on the opposite end of the resort in a room by myself.. after much discussion and involvement of our sunwing rep Santo, they finally moved us close to one another. The front desk staff are not very obliging or accommodating as a rule... money talks I guess. The food was good as were the rooms. Nathaniel Fernandez was a drea [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Aligirl  - 

Verified Purchaser

Melia Caribe Beach Resort: Great time, beautiful grounds, but a bit too big for my taste

I should start by saying I traveled with my family of 5; my husband, 4 year old, 2 year old and 9 month old, and I specifically picked this resort as it is one of the ONLY resorts in the Caribbean that INCLUDES kids club for kids starting at age 8 months. The kids club was terrific. We also paid for evening babysitters and we had Cynthia each night and she was terrific and we fully trusted her. The hotel itself was beautiful and the grounds were impeccably maintained, but just when I compare it  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Andrea  - 

Verified Purchaser

Melia Caribe Beach Resort: Great Resort

Very nice resort. Rooms clean and comfortable. AMAZING pool, great buffet at beach, enjoyed breakfast and lunch here with amazing beach/ocean views. Reliable Wi-Fi throughout the resort. Main pool was great for kids. Pool was large with lots of fun areas. Lots of activities at pool and bartenders at pool were very good to make the kids mocktails. Recommend families stay in family section near beach and pool as resort is very large and staying far away from pool with kids would be difficult [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Melia Caribe Beach Resort: Great Resort but really huge

Melia Caribe Tropical is a great resort with beautiful nature( plants, trees, flamingos and peacocks), great decorations, very good food and free WIFI all over. We had some minor problems with our room but they were quickly solved by resort's staff after our arrival. We had a great weather and very good time. The only thing we found the resort really huge, needed few days to know our way around and had to use trains to get to beach . Thank you for all your assistance.

Location
Value
Food
Beach
Rooms
Service
review headshot

Mark12  - 

Verified Purchaser

Melia Caribe Beach Resort: Our third time to this resort

This was our third time to this beautiful resort. 2013 & 2015 our two sons, two daughter-in-laws and two grandsons enjoyed the resort. 2017 another grandson (8 Months) old joined our crew. The weather was perfect as always. We all loved our accommodations. We attended three al-cart restaurants and enjoyed all of them. The buffet restaurants were perfect for our breakfasts, lunches and remaining dinners. Our grandsons loved the ocean, beaches and the very clean pool. They loved swimming up [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

The Reserve at Paradisus Punta Cana: 5 ***** Star, as promised!

The Reserve at Paradisus Punta Cana was exactly as promised .... 5 star luxury! Able to take advantage of all amenities of the larger Paradisus Punta Cana side knowing you can come back to the peace and quiet of The Reserve. Beach was beautiful, people are beautiful, pool, food, rooms, all beautiful! Thanks Melanie Miller from TripCentral for putting together a perfect vacation for us!!

Location
Value
Food
Beach
Rooms
Service
review headshot

Katherinec12  - 

Verified Purchaser

Melia Caribe Beach Resort: Amazing!!!!!!!

We were very impressed with this resort from the moment we entered the lobby. The staff approached us to take a drink order from us immediately which we were pleasently surprised. Also the staff was always very polite and could not help us enough if and when we needed help. I have a disability and needed a wheelchair (which was provided immediately)to move around the premises as walking too far tires me out quickly. My husband was very impressed with this also. The only downfall was that th [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Melia Caribe Beach Resort: Beautiful resort!

The Melia was a gorgeous resort. The grounds were beautiful. Plants and gardens everywhere. We enjoyed walking the many paths and taking wonderful pictures of the many ponds, fountains and wildlife. The food was amazing. Lots of variety and excellent meals. I can not think of anything I didn't enjoy. The beach was great! the whitest sand, so nice to walk on with bare feet. The accommodations were spacious. I found the bed very comfortable and the balcony was surrounded by a lovel [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Melia Caribe Beach Resort: Huge resort

Hotel grounds were immaculate and the service was great. They actually have people ask you how the service is every day. We ended up upgrading to the Level-Adults only because we were placed in a room at the Melia Caribe Tropical in the building furthest from the beach. The bed was really uncomfortable (worn and lumpy) and there was a peacock that kept us up all night squawking. The Level was fantastic and the bed was of a higher grade - everything was - even the food and the service. We reall [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Melia Caribe Beach Resort: Amazing resort.

This resort was excellent in all aspects. It was very, very clean which is important to me. The beach was beautiful. The food was so delicious with a great variety of different foods. The service was impeccable. No matter where we were, the staff always had such a big smile, very courteous and helpful. The grounds were exceptional. The entertainment was absolutely great. I will definitely go back to this resort. What a great vacation this was. I have already recommended this place to fr [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Paradisus Cancun: Unique architecture of hotel is a wow factor

Outside grounds: immaculate, in keeping with the Paradisus name (we have been to the one in Punta Cana) Room: quaint Pool: by far, the best pool I have seen (Royal Service). Inspired me to swim laps 3 times a day Service: gracious hosts, servers, bartenders Beach: superb location...beach amazing Food: many unique items such as grasshoppers (Royal Service) Royal service: well worth the money.....private breakfast area, lunch area where fresh fruit, colds cuts and bread were available all d [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

T Morgan  - 

Verified Purchaser

Zel Cozumel: Great holiday

The hotel was very nice. Smaller resort and good food. Booked the Premium Oceanfront room and just to be clear the room is located on the 9th to 11th floor in the tower. If you are not good with heights this is not the Room for you. We upgraded and were given the Royal Suite room located right on the beach. Lovely room close to the beach. Would highly recommend.

Location
Value
Food
Beach
Rooms
Service
review headshot

Sancam52  - 

Verified Purchaser

Paradisus Palma Real Golf and Spa Resort: Awesome resort

The hotel was perfect! It was very clean, the food on the buffet was amazing, the staff truly made this resort the awesome place it is. From the beautiful beach, the pool, the bars, the food, the people, the accommodations it was very difficult to say goodbye!

Location
Value
Food
Beach
Rooms
Service
review headshot

Gerry  - 

Verified Purchaser

Melia Caribe Beach Resort: Mostly Good

Hotel and grounds are beautiful. Buffet and A La Carte restaurants were excellent.Very well kept facility.Toilets require 2-3 flushes every time.Service was Ok with mixed staff reactions...little eye contact polite but begrudging service style.Check in was brutal....totally understaffed...no explanation about baggage routines....stressful and borderline rude

Location
Value
Food
Beach
Rooms
Service
review headshot

Barbie  - 

Verified Purchaser

Melia Caribe Beach Resort: Melia Caribe Tropical

Stayed here the week of march 25. Beautiful resort as I was there 4 years ago but this time there was a huge change in the service u received. No pool side bartender that came around while in ur chair and no beach side service either. Also the quality and variety of food has declined as well. Our room was great no complaints there and the trolley was very frequent. Check in took longer than expected but check out was quick. I would ? Going bk there in the future

Location
Value
Food
Beach
Rooms
Service
review headshot

Mutt  - 

Verified Purchaser

Paradisus Palma Real Golf and Spa Resort: Amazing resort!

It was a great first experience! Simply breathtaking! The agent was amazing...people at resort were amazing! Very memorable trip in deed! I would highly recommend this resort in fact I am every time someone asks about the trip! We will consider going back with the family as many as possible...my niece is looking for a wedding venue so it's a good possibility that this is the resort!

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Paradisus Palma Real Golf and Spa Resort: Great service

My experience at Paradisus Palma Real was very brief as I had to change hotel because being over booked. José at the reception organised my transfert to another resort with great care and understanding of my needs. José thank you for your great service.

Location
Value
Food
Beach
Rooms
Service
review headshot

Gaston  - 

Verified Purchaser

Paradisus Palma Real Golf and Spa Resort: very nice resort

The place was excellent, clean people and workers all good. Food was second to none. Would recommend this place to anyone. The only bad thing was when we left Sunwing were slow stopping resort to resort causing us to nearly miss our plane. they were calling for us and we were still in security line up. We were running

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Paradisus Palma Real Golf and Spa Resort: Amazing resort

The hotel was super clean. Food amazing. Service A+. This was our first trip to Punta Cana and we must say that this hotel is going to be hard to beat. Sungwing was a bit of a different. Tour bus took forever to get us to the airport amd sunwing almost left us behind because they were having problems with their system.

Location
Value
Food
Beach
Rooms
Service

Next Page