Riu Tequila: Top Notch!

A truly top notch hotel. From the minute we arrived, the check in process was smooth. We were offered a fruit drink on arrival and then our luggage carried to our room right away. The rooms are spacious and very clean. I loved the Mexican feel to them. They did an excellent job of cleaning the rooms daily and always included a little surprise to brighten up our day......flowers, towel figurines. The pool was also very clean, lots of loungers and clean towels available all the time. The pool [... read more] bar was excellent and their drinks were definitely not watered down. The beach is across the street. There is a lovely treed walkway or you can take a shuttle. We loved to walk it though especially after having a large breakfast. Lots of loungers at the beach so never had to worry about not getting one. While at the beach you can have lunch at the restaurant that is located at that resort and also use their pool and pool bar. We ate lunch there a couple of time but found it very busy so we preferred to head back to the Riu Tequila where things were not as crowded and in my opion food was much better with more selection . All the restaurants at the Tequila were excellent , the food was exceptional. We enjoyed every meal we had. The restaurant are also very clean. The staff is always making sure that food is fresh and serving utensils at the buffet are replaced frequently. I have actually never been to any other resort where they do such an impeccable job. The evening entertainment is like nothing I have seen before. The team is extremely talented. It was like watching a Vegas show every night. You can tell that all the staff take pride in what they do. They are friendly , courteous and go out of there way to make sure you are enjoying yourself. It feels like they are all one big happy family. I was extremely impressed at how well things are maintained and the fact that they pay attention to small details. I would have rated it a 10 star if there was such a thing. They are doing renovations in the spring so I really hope they don’t change the feel of the hotel too much by modernizing it. It is perfect just the way it is. We are already looking at booking our next visit there. Thank you again to all the staff for making our vacation so memorable!

Ocean Maya Royale: Loved it!

Great selection of fresh and tasty food. They didn't have Gluten free bread, which I would have liked. Loved the white sandy beach. The entertainment was amazing. The staff was very friendly. Adults only was a bonus.

Iberostar Selection Paraiso Lindo: Very nice resort

Iberostar Paraiso Lindo is lovely. The food, grounds are lovely, staff are extremely helpful. However, the superior standard room was a disappointment. There were 3 adults in this booking. Our agent thought the superior room was a larger room. However, that was not the case. The resort told us that the "superior" was due to the ideal central location, not a room upgrade. The room was an older basic room. We needed a repairman for the safe and the door lock. We also had the coffee bar a [... read more]rea sprayed for very tiny bugs. Recommend the hotel but get a room "upgrade" I enjoyed the gym, and surprised by the superior quality of the gym classes. Their staff were obviously very knowledgeable and experienced trainers. We wanted to use the spa facilities, but ran out of time. Lots to offer there, but pricey. Also the entertainment staff were wonderful, especially Moises. The evening shows were superior, as well as the daily activities.

Sandos Playacar Beach Resort: Amazing stay once again!

This was our second stay at sandos playacar and it didn't disappoint. The layout of the resort is incredible with a little something for everyone. The beach is unbeatable and the staff are absolutely fantastic! Highly recommend.

Akumal Bay Beach and Spa Resort: Totally amazing resort

This was our second stay a the ABBWR. First went in May 2017. After staying for 1 week we realized how much of an amazing place this is and within three weeks of our return we had booked our second trip for two weeks. All rooms have an incredible beach view and and everything from the dining hall to the pools and al la carte restaurants are easily accessible. Snorkeling in the bay is absolutely amazing. Lots of activities to keep one busy. Yoga, paddle boarding, dance lessons, tequila tasting [... read more], sushi bar, I could go on and on. Food is great and the staff are so friendly. Every one goes above and beyond to ensure your stay is magical. We would recommend this resort to everyone. It really is Amazing.

Paradisus La Perla Adults Only Riviera Maya: Outstanding Resort

We absolutely loved this resort and the staff. Food was excellent, rooms were beautiful and kept very clean by the staff Common areas were plentiful and although the hotel was almost full, we never felt crowded. Beach was excellent All in all a great vacation. Kateryna Mikhailiuk of TripCentral Burlington suggested this resort and she was completely right. We had intended to go to a Royalton as we like them so much but this was equally fantastic

Akumal Bay Beach and Spa Resort: It's like "coming home"

I have been to this resort more than a dozen times over the past 7 years. It's like coming home to me. The staff make the resort wonderful and the food is amazing. Try the room service menu, it's wonderful!! They seem to be attracting a lot more European guests over the past couple of years, and have removed the 'no topless' signs (at least I couldn't find them). I don't understand this - catering to Europeans with regards to this, because in Mexican culture, being topless is frowned  [... read more]upon. My only 3 suggestions are: foot baths by all the smaller pools to dip your feet in to get the sand off so you are not tracking it into your room, and most importantly a card, or brochure that is clearly marked regarding Reef etiquette. NO standing on the coral, and NO feeding the fish, etc. We saw at least a dozen people feeding the fish and I have a very strong opposition to this - as does any experienced snorkeler or diver. This just makes the fish aggressive, and ABR doesn't seem to be doing much to educate their guests. They do have a pamphlet, not titled with anything other than their logo, which is placed with all the other books on the credenza. I would guess that 90% of their guests never read these. Disappointing. Thirdly, start reinforcing the 'no towels' on the loungers, like you have signs on every palapa stating it. People are all but running to grab beach lounge chairs, at 6:15am, and by 7am, most of them are taken. We go down and get them, but we actually start our day at that time - on the beach, and we stay there throughout the day.... Aside from these observations, I still love the resort and the staff who are always so welcoming

Ocean Riviera Paradise: We had the best time!

This resort was simply lovely. We stayed for two weeks from Oct 19-November 2’17. We stayed in the Beso Adult only section. They have the Daisy Family section with an amazing water park for the kids!! Pros- Extremely clean! Wonderful staff, very friendly and hard working, eager to please. Activity staff were very enthusiastic and fun. Food was delicious! Lots to choose from and loads of healthy options, as well as tons of desserts. There’s an ice cream shop and coffee shop on t [... read more]he resort, also included. We visited the coffee shop twice a day!! The a la cartel restaurants were very nice too! The Japanese Teppanaki Restaurant was a fun experience. Rooms are gorgeous and clean with a large balcony with comfortable furniture. Cleaning staff did a great job everyday and the room looked and smelled clean !! Nature is honoured and protected here. From the little Coaties, to the iguanas to the monkeys! We loved catching glimpses of them and even saw a mama monkey with her baby up in the trees!! Cons- Honestly, the one negative comment is that the beach, while very lovely, was too rocky for swimming. There are plenty of loungers for relaxing though! The only other issue was the H10 sales staff trying to get us to come to their sales presentation. We declined and they weren’t too pushy, but we were asked three times in two weeks. All in all, we loved our vacation at the Oceans Riviera Paradise.

Grand Sirenis Riviera Maya: Mediocre

So the weather was in our favour for the entirety of our trip Oct 24 - 31. Pools were good, the quiet pool was amazing to keep away from the bussle but if you like that part then that's all good too. Buffets were adequate but not great. The a la cartes were garbage. Nothing good. And primarily buffet style anyway so what's the point. Quite the distance from the airport and most excursions. Prepare for long drives. Bonus was that the room was exceptional. Lots of places to drin [... read more]k and eat on this resort so you'll never go hungry or sober up. Beach was nothing special. Rocks mostly. Little areas to swim but on a busy day there isn't much room. Staff is excellent here.

Grand Riviera Princess: "A". Plus Resort

Staff fantastic, friendly and attentive. Grounds beautiful. Food spectacular Pools great. Restaurants and buffets were exceptional! Selection amazing. Bar service....second to none. Fast and friendly. Deluxe Jr. Suite very nice. Except for the jacuzzi, Junior Suite would be fine. Swim out Suite looked nice but a lot of other guests assumed these pools were for anyone. Anyone booking one of these should know anyone can be right outside their patio. Beach very nice...lots of lounge chair [... read more]s. Ocean....getting in and out requires one to wear protective footware because of the rocks and stones. Exchanging currency no problem. Be wary of certain workers in lobby trying to entice guests with a free breakfast. They should be more upfront about trying to get you to listen to a presentation. People arriving are tired and these workers try to get to you right away. Check in and check out very guest friendly.

Paradisus La Perla Adults Only Riviera Maya: Great resort

More than satisfied with our vacation. The facilities, food, beach, room were all excellent. All personnel at the resort were very helpful and caring. Will return for another stay as soon as possible.

Bahia Principe Explore Coba: The most unusual hotel that we've ever stayed at - and that's not a bad thing at all.

This hotel is on huge grounds necessitating travel by golf cart trains that run every 10 minutes to several different locations, including the beach. At first I wasn't sure about this, but it was great once we got used to it. The grounds are extensive, as I said, but so well looked after! And we enjoyed seeing the iguanas, coatimundis and some that I thought were a type of capybara, but I think I'm wrong on that last one. The food in the buffet was the best that we've ever had - so much vari [... read more]ety and constantly replenished. The rooms are spacious and scrupulously clean. One day, there was no hot water in our building of 10 rooms, but it was fixed by the time we returned to our room in the early afternoon. The beach is great for taking long walks and there are safe areas for families with their kids, or for non-swimmers like me. All the staff were a pleasure to deal with and we would come again in a heartbeat.

Iberostar Selection Paraiso Lindo: Outstanding resort

There were four persons in our party and we all agreed that this resort was one of the best we have stayed in. This was our first time at an Iberostar Resort, and plan to make it one of our regular locations (I assume the others are just as great). The grounds / landscape were lush and extremely well kept - there were always people working on the grounds.Great areas to walk around and explore!!! The dining facilities - whether the buffet areas or the a-la-carte restaurants were excellent - the f [... read more]ood was delicious and presented in a very appetizing manner - everyone in the dining rooms was superb - friendly, helpful and accommodating. Our thanks to chef Octavio in La Pagoda -- made the best eggs ever - always , cheerful, polite and extremely helpful. Although it rained a few times, we still had a tremendous time - there was so much to do - the beach was amazing but even more so, we lost count of all the pools and the water features throughout - we applaud the architects / designers etc.for such an appealing plan...We were in Rooms 5269 and 5273, and our housekeeping staff (Frances) was outstanding - our rooms were always impeccable. I want to especially congratulate and thank the 2 concierge at our building - Julie and Karen - always cheerful, very professional, friendly and extremely helpful (what a joy to be greeted by such pleasant ladies who obviously loved what they were doing and made us feel welcomed and cared for. Julie even called a pharmacy off the resort to get some medication for me - they did not have it on site - had it delivered and brought to me ---thank you, thank you. The entire resort was fantastic, but Julie and Karen went above and beyond the call of duty to make our stay memorable and enjoyable - and because of them, we plan to return as soon as we can. Our thanks as well to all the staff at the resort - obviously well trained, organized, friendly and helpful.. This is a family resort with so many activities for children - definitely consider this as one of your destinations in the sun. Try it. Thank you for an enjoyable stay. Nat (Natale) and Lina (Angelina) Gallo

Akumal Bay Beach and Spa Resort: Akumal Bay Beach wellness and spa

Amazing resort-2nd time around. great for snorkeling and diving. Far from airport, but worth it when you arrive. Lots of local restaurants to walk to. If you want to relax and enjoy the ocean this is the place for you. Not a partying place more so serenity.

Margaritaville Island Reserve Riviera Cancun: Absolutely perfect

A wonderful resort, excellent staff. Beautifully kept and maintained, the food and service excellent. .Catered our nephews allergy issues, our grandchildren had fun. We will definitely be back Restaurants were amazing, shows worth seeing

Royal Hideaway Playacar: Royal Hideaway Playacar

This was our 4th stay at this property since it opened. I have the said the quality has gone down - room quality (dated, door lock falling apart, jacuzzi bath not usable ...). Food quality and reduction is staff like no concierge are examples that contributed to a disappointing stay.

Barcelo Maya Palace: Wonderful resort at Palace

The whole layout of the resort was exceptional with nice paths for running and gyms. The resort was full capacity but didn't have to wait for anything as was spread out. The food and service was excellent at the Palace restaurants. Buses were helpful in the bad weather between areas...and there was lots of bad weather. The beach wasn't extremely long but ok for walking.

Royalton Hideaway Riviera Cancun: Lots of changes

Hotel still nice but they no longer have casino but still advertise it and took a $600 us dollars deposit on credit card and said they'd credit it back on check-out day they didn't and now I have to file dispute against the hotel with credit card company. The bar rail isn't refilled daily anymore and they expect you to make a 26 ounce bottle to last the entire stay. Very disappointing to pay top dollar and get sub par services.

Barcelo Maya Caribe: Large Resort

The resort was large not much to do. All the advertised activities are at an additional fee. The resort does not accept cash anywhere not even at the stores/shops. The food is a serious disappointment. The food is holding this hotel back from a fourth or even fifth star. I would not return.

Iberostar Waves Tucan: Very Good Resort

We stayed in 1200 Block or Rooms on third floor, close to pool and beach, and really not far away from anything. Room overlooked pool, but view blocked by foliage, and had two DOUBLE beds, which we found was pretty tight. Room overall was clean and nice. Greeted several times by monkeys walking across balcony... Dad, Mom and baby. Fine for us, but not for everyone, they were pretty bold, even tried to grab something off our table. A variety of wildlife on grounds, flamingos, peacocks, agou [... read more]tis, parrots and iguanas. Good alcohol brands and beer (light and amber Dos Equis). Always something to eat, although not spectacular. The a la carte restaurants were good, but not a great deal better than buffet. We ate at Japanese, Mexican and the Steakhouse, with the Steakhouse being the best in our opinion. Recommend the top sirloin. Beach was fantastic! Pool was nice and warm, with physically separate swim-up bar, which was nice. Not too much difficulty getting a lounger anywhere. No disco or after hours activity, if you are looking for that. Lots of families at the resort. Overall, happy with this resort and proximity to Playa Del Carmen. Would stay there again.