Sunscape Bavaro Beach: Excelente!

The location was awesome, only a short walk from our room to beach and amenities. Food and drinks were delicious with variety. Staff was really nice and helpful. Night entertainment was very talented.

Vista Sol Punta Cana: Great Vacation!

My wife and I spent 14 days in June 2017 at Vista Sol Punta Cana resort. It was a fantastic vacation. We stayed in building number 3, which is renovated. The room was very clean and pleasant. The resort is well maintained, clean, and there were many spots with shade on the beach. The buffets had a lot of variety and we enjoyed the Italian restaurant. The check-in experience was quick, without any issues. In summary, I recommend this resort. Great value for the service. Irena & Iwan

Bahia Principe Grand Bavaro: Semi inclusive, not all inclusive.

I want to start off saying, for 10 years I have wanted to go to this place. I have dreamed about it and we were finally able to go! Now I wish we didn't. If you are looking for a true all inclusive, then move on. This is not it. They will nickel and dime you to death here. Everything costs more. You want a safe, sure that's another $4 per day. You want internet (not the free one that's only available in limited space within the lobby), sure, that's another $80 for 7 days. Your kids want to go to [... read more] the fun park, sure its only $10 per kid!! They told us there are no upgrades at all to the Bavaro (there is even a forum on here somewhere stating no upgrades for Bavaro) yet on our 3rd last day (11 days total stay) there was a sign on the lobby counter stating upgrades were $35 per person per night!! insane!!! anyway, onto my very long and detailed review. The check in - We arrived before check in time. We went into the side room with our travel person. We chatted for a bit and that was that. She said our rooms are not ready yet, go have lunch, so we did. After lunch, still before check in time, we came back and asked about our rooms. Yup, all done and ready to go!! awesome. We checked in, they gave us a ride to our rooms (2 adjoining rooms on the main floor because of mobility issues). We had the "happy birthday banner on both rooms ( our anniversary and our son's birthday). We also had a bottle of champagne for our anniversary in our room. That was really great. Rooms - the rooms are average. We've been to a lot of all inclusive and they are all about the same. Nothing fantastic, but not terrible. Now, some we have been to include robes and slippers. Now, these are not necessary items, however, once you have had them its hard to go back. We did not have them this time at all (I do believe it was listed as being included). The walls along the floor were actually falling apart. There was pieces of the wall on the floor all the time. I'm sure its because of a flood or something at one time, but they do need to be fixed. There is never enough lights or plug ins in the rooms as well. We had to unplug the lamp and coffee pot to plug in other things we needed. The coffee in the room was great. There are no facecloths!! not sure why this is, since we have young children they are pretty much a necessity. Grounds - the grounds were great. always kept us and clean. There was always someone out there working, always!! It really is a beautiful place. Guest services - well now, where to start. I went to guest services and asked about restaurant reservations and said we have 2 rooms both for 11 days. Then asked about the reservations I had emailed about 2 weeks prior to our arrival, like I was told to do. They only had one room down, and they had only half the people listed on it. We were told, very bluntly, that we are only allowed to have 4 a la carte visits during our 11 days even though we have 2 rooms. Not sure why. I have never been to a resort before where I was limited to the number of a la carte restaurants I was allowed. I was completely shocked, Yes there is a buffet, but I will get into that later. So anyway, they booked us in 4 places, one right after the other, with 2 small children and reservations as late as 7:45. Now, it is June, and the place is at what, 50% capacity at the most! That is horrible. We didn't have a choice though unless we wanted buffet every night. Whatever, reservations done. The following day I went back again to guest services and asked what the number for room service was as there was nothing in our room about it. He looked at me and smirked and said "you don't get room service" again, floored!!! Since when in an all inclusive is room service not a thing?? So, after I got my composure again, asked him what was included in an all inclusive since almost everything we asked about was not included. He said your food drinks (only local, not international) and your room. Oh wow. So we paid almost $7,000 CAD for fights, rooms, food and some local drinks. Great. So then my next question, we have children and a diabetic with us who need to eat often, buffet is closed often so what can we do for food between buffet times. We were told to catch the tram to the beach and go eat at the buffet down there. great!! NOT! Lets pack everyone up from the pool, get a 70 year old with a cane and diabetes and 2 young children back to the room, dump all our stuff and catch a tram down to the restaurant down by the beach to have a snack, then load everyone up on the tram again and back to our room to get our stuff head back to the pool. Sounds like a wonderful time. We did it, very day. Great waste of 2 hours. Trams - there were many trams running all the time. They were simple and easy, once you found outwore everything is and which ones were going to where you wanted to go. We just started asking the driver where he was going and determined if our stop was on the way. Now, if you are wanting the tram to the kids water park, leave a good hour before you want to be there. It is always full and there is only 1 and it hold 12-15 people. People will push in front of you even if they just showed up and you have waited for the tram for 3 rounds. We started walking and would catch the turquesa tram which dropped us off close, but it meant grandma couldn't come because she couldn't walk that far. Kids water park. - It was great. Not nearly enough seating but it was wonderful. Our 7 year old got bored pretty easy though but the 5 yr old loved it. They had some drinks and snacks there. Towel - Never go for towels after 10 am. Not sure what happens but with this place maybe half full, they hardly ever had clean towels!! Not sure if they didn't order more when they opened fantasia and just used the same as the other resorts or what but if you weren't there first thing you didn't get one. Sometimes you could watch and see the drop off of cleans ones in the afternoon then rush up there with everyone else and get one. Chairs - we usually got chairs everywhere we went. people do put their towels on them and reserve though, even though it plainly says you can not. People should have to have some sort of personal item there as well. Like your shoes, you can't swim with your shoes on so leave them on the chairs. (unless of course you reserve your chairs first thing then take off for a few hours leaving only your towel there, as they certainly did). Shows - we didn't do a lot of the shows. The ones outside by the lobby were always full and there was never anywhere to sit so we didn't bother. the ones in the inside theatre area we saw a couple, lion king and one other, were pretty good. kids club - our boys went2 times to the kids club. They enjoyed both times. you need to make sure you go there to get your kids for lunch because they will not feed them. Not sure why but what ever. Ours were only there for 2 hours one day and 3 hours the other day. pool - the poole by our room was nice. It was quite though and a little boring. The big pool was good, hard to find chairs though. More entertainment, geared to younger people. bars - the more often you tipped, the better drink you got. drinks were usually good anyway, but more alcohol with tips. There was actually wait staff at the lobby bar. staff- most of the staff was very good. It did seem like walking through a high school with the amount of staff on their phones. One was actually playing a game on his phone when I went up to ask for something and I had to wait until he died on his game. Yes, I could see his phone and what he was playing. This is the service staff in some areas, not all. The grounds staff and the cleaning staff, were never like that. They always worked so hard, and it really shows. buffet. - we ate there a lot. Not by choice but by lack of other options. I do not like buffets to start with but when it is that or go hungry, you do it. The best part of the buffet for me was the pasta bar. They would make you whatever you wanted. It was fantastic, and my go to. It was rather repetitive otherwise. If you wanted a drink, you usually had to flag someone down or go get your own. More often than not, that's what we did. we were there a few times for breakfast and didn't have a single person come see us. Good thing the coffee in the room was so good. beach - the beach was great. beautiful sand, and people always cleaning. The sand fleas were horrible. When I got home I had to go to the dr and he said i had "a massive infection from insect bites" so that was horrible. So itchy!! Not the resorts fault but something to be aware of. so congrats, you made it to the end of my review. I was so upset when we were here. I have been to may places, including one in punta cana, and have paid less and received so much more. The service here is less than average. The grounds and "behind the scene workers" were top notch. They want more money for everything. If I had known that, I would have paid the small amount more for the other resort I wanted, and have been to there and other places, and received anything and everything I wanted, including room service, wait staff everywhere (beach, pools and all bars), free safe, free wifi everywhere, free kids activities, a la carte every night without reservations, and so much more. Next time I will know where to go. I will not be back to any Bahia Principe resorts anywhere. They are behind the times. Other resorts are including the "extras" in their "basics". Every all inclusive I have been to, has included a la carte restaurants every night. I haven't ever had to go to the buffet for supper. They need to change their policies and get with the times.

Sunscape Bavaro Beach: Amazing resort!!!

It has been a great vacation in Sunscape Bavaro Beach Resort! Entertainment team was one of the best I've ever seen! Willy Wonka has made our vacation unforgettable!!!! I also would like to say many thanks to the kitchen chief. All the restaurants were out of this world delicious!!!!!! I would say French is number one in my list. The resort is average size, but it's beautiful with a lot of palms!!! Rooms are clean. Thank you to all staff members who helped us to remember this vacation for  [... read more]many many years!!!!!

Majestic Elegance Punta Cana: A relaxing and Wonderful Vacation

The Hotel was amazing. We really enjoyed ourselves and would definitely go back. When we got there we did upgrade to the Club adult only section and had our own butler to arrange things for us. It also allowed us access to a sit down restaurant for breakfast an lunch rather than just the buffet. It was worth the extra money. The room was spacious and clean. As with most Resorts the prices for souvenirs etc. were inflated. A trip to local stores was worth the savings of as  [... read more]much as 60% over resort pricing. We were there during the "slow" season so the resort was not crowded. Although the adjoining sister resorts appeared busier. I found the food quality to be much better than the All inclusives we have experienced in Cuba. The Buffet food was good and was replenished often. I Thought they put out smaller amounts to keep the items fresh. There were four themed restaurants: A steak House, French Gourmet Food, Italian restaurant and a Teppanyaki Restaurant. You needed reservations for the Teppanyaki and French Restaurants. I found the food to be better than the buffet. I enjoyed the meals at each restaurant. Of the Four the French Restaraunt was the most disappointing. Food was excellent but the portions small and I felt there should have been more of a selection. The Teppanyaki was very good although there was a menu were were not asked what wwe wanted they cooked all choices and you just indicated if you did not want to sample that particular item. There was no embellishment during cooking. We were going anticipating a "Benny Hanna Experience" where they flip knives, play with the food etc. There was little of that. It wa pretty much cook in front of you then go away. The Steak house was very good. Food cooked as ordered. THere were larger and smaller steaks. The T-bone was excellent and HUGE! My wife and I enjoyed the Italian restaurant the best. The wait staff was excellent and the food delicious and generous. The buffet at the Beach doubled as a Sea Food restaurant at night. My wife and I both ordered the Caribbean Lobster and found it a little over cooked. The appetizers and desserts were wonderful. They claimed two Sushi Bars. I found one at he Teppanyaki restaurant where you could just come in and sit at the Sushi Bar. How ever the "Sushi" was just different Maki Roles. California Roles, Salmon Roles, etc. They were Ok but I would have preferred a better variety and of course the other forms of "sushi". The staff was excellent. Now this may have been because it wa the slower season but I have a tendency to think not. They were friendly everywhere. OUr cleaning staff was efficient We felt welcome everywhere. We did not know what to do with the Butler. He kept asking what he could do for us. He arranged our reservations, had the room strewn with flower petals and drew the bath in the Jacuzzi for us on our anniversary. Arranged to get us Hats and Shirts from the Club. Arranged for a special meal and desert for us on our anniversary. I am sure if we could have thought of something else it would have been done. The Beach was clean. There was some seaweed but no broken glass or anything. The Cabanas and lounges were fine. I could see at high season where there may be a challenge to find a sitting place but not while we were there. There were some Beach Peddlers but they were kept to a minimum and they did not accost you. If you waved at them they would come but would leave you alone otherwise. The pools were clean and clear. We never made it to the main pool but stick to the adult only pools that were calmer and much more relaxing. We only went to one excursion to the Monkey Village. We enjoyed it but as with most trips it was probably over priced. Over all this was a thoroughly relaxing and enjoyable vacation we wold not hesitate to go back there.

Paradisus Punta Cana: Overall good trip

While the room was a little dated, I have to say that the staff kept it clean and dealt with minor issues efficiently. The restaurants, pool, beach and hotel property were all very well kept. All staff were friendly, helpful and accomodating. Overall it was a very good trip and would recommend this property to people with or without kids. If you are going to book here, pay the extra fee and upgrade your room, the upgraded rooms are beautiful.

Bahia Principe Escape Aquamarine: Luxury Bahia a Principe Don Pablo Collection, Ambar Greesn- NOT five STAR

Grounds, common areas beautiful and well maintained, however, the food and most definitely the service diminish the five star rating to a big average three. Once past the beauty of the resort, you soon experience the lack lustre in the quality of the food. For example, Breakfast variety often cold, nothing was hot. Other than the coffee. Service staff with the exception of a very few were not welcoming, helpful nor efficient. More than not the language barrier hindered understanding. And, g [... read more]et this, we even experienced the rolling of the eyes! And were told on one occasion there was no coconut rum in a five star resort. The waitress actually could not be bothered to call to get a bottle restocked. Moreover, when my wife slipped in the bathroom due to the air unit leaking while we slept, not one staff member asked if she was hurt. They sent someone to fix it 25 minutes later. Using every towel in this so called five star bathroom to wipe up the water. Leaving us with NO towels until eight a.m. When house keeping went on duty. This occurred again the night before we left. This time I was the one to walk into the pool of water at three a.m. They came right away, again, using all towels. There is no consistency here in getting your concerns addressed. We will not be going back.

Bahia Principe Explore Punta Cana: Great time good people

Good time-food good -people helpful -beach clean -shows -so-so-weather awesome -very helpful in trying to keep me pleased -activities were good pool side was also great -everyone were trying to help -to make holiday great

Majestic Elegance Punta Cana: Wonderful Getaway!

My husband and I booked this resort for 4 nights to celebrate our 10 year wedding anniversary and we absolutely loved it!!! Everything from the food, beach, service, and friendly staff. We would highly recommend this resort for anyone who would like to get away to a fun, clean, and well organized place.

Riu Palace Punta Cana: Not bad but likely won't be returning

Travellers info: Me, 40's female traveling with parents who are in late 70's. Parents have been here many times in past but due to some health problems could not go last 2 years. We flew out of Toronto. Flight (Sunwing): We flew with Elite Plus and sat in first row. I know the review is for the resort but I thought this was important to note. The plane's seats are the most narrow seats I have ever encountered and I have travelled a lot. I could not believe it. Elite Plus and regular se [... read more]ats were all the same. I don't know if you are a bigger person if it would be big enough and we could not lift the center 'arms' either. Food is purchase only. They did provide a drink (soft drink, water...). Resort: The set up of the Riu Palace Punta Cana is very nice! the grounds are lovely as well. Most staff are very friendly but you can tell they all want your tips. It adds up, so just something to be aware of. There are a few souvenir shops behind the towel pickup location. Wifi reception was a bonus. Could connect almost anywhere most of the time. The main negative was the NOISE. I could not believe how noisy people are, kids and adults yelling through the halls, moving furniture etc in the unit above us.. just at the wrong times for us.. but just no respect for others. Parents cannot sleep well and so this was very annoying especially at 2 in the morning! One night two ladies were chatting up a storm on the balcony next to us for hours and we were inside, all doors closed and we could hear everything. The music by the pool is EXTREMELY loud in the afternoon when the entertainment staff go full force with activities by the pool. Pool: as noted, very loud and very crowded. I never went in because people seem to be in there all the time with their drinks and never leave. No thanks! There is no quiet pool location at this resort like some others. Lots of kids at this resort as well so be prepared. Beach: Natural shade created by the beautiful Palm Trees, no huts. Didn't have a problem finding chairs on the beach. The water itself was not for me. But that's just me. LOL. It was wavy, murky and COLD. I much preferred the crystal clear calm waters of Varadero or St. Maarten. Food: Lots of variety but none of us found the food to have any flavour. But we may not have chosen the right things? At lunch we ate at the restaurant by the beach which is beautiful however the food is outside around the flies etc... I did not like that but it seems to be the way these resorts are. I wish they would come up with covered clear glass cabinets for the food like they have the ice cream in. Ice cream by the way is delicious in the Caribbean! the orange/pineapple is my fav! had it everyday. Can't comment on the other restaurants as we only ate in the buffetts. Overall - I doubt I would go back here.

Barcelo Bavaro Palace: Overall the best hotel we stayed

Check in took 3 hours and we did arrive at noon so it wasn't a pleasant start but the rest was very good. We didn't have a chance to watch the shows at night as we have a little one but the amenities are excellent. The best restaurant was the steakhouse for sure but even the buffet was excellent food. Beach was very weedy in March not sure if it's a all year thing. Resort is ridiculously huge and lots for kids all ages to do. Wi fi free only in the casino was a surprise for us since it's a 5  [... read more]star hotel but not a big deal for us Bedroom and the entire resort was very clean! Impressive! Overall was a very good experience. Would come back for sure!

TRS Cap Cana Hotel: Nice resort

Stayed at the resort for one week with my husband. This is a nice resort with almost every room facing either the ocean or marina. We had a swim out room and loved it. Hotel done a great job keeping the ground, pool and room very clean. We also enjoyed walking in the luxury village next door. Food is just average and definately not met our expectation. Services are not exceptional compared to other all inclusive in Punta Cana. However, the Front Desk Manager, Emmanuel, was the best [... read more]. our experiences in dealing with him were outstanding. He is definately an asset to the hotel.

Bahia Principe Explore Esmeralda: Very good resort !

Very beautiful resort and well maintained. Staff is very helpuful and friendly. The food is also very good. The only down is that even is that even if ita forbidden in theorie, they let people "reserve" long chair making it hard to find a free spot in the shade (people put towel down as early as 7am and dont actually show up until late afternoon while you will be roasting in the sun cause all taken !!!!)

Bahia Principe Explore Esmeralda: Fantastic resort

The hotel truly is Luxury. All facilities are great, the beach, the main buffet places, all the lacarte, the pools, The waiters, bartenders, cleaning ladies, guest service and front desk. All the other Bahias were beautiful and the trolleys service were excellent. Will definitely go again.

Iberostar Waves Dominicana: Beautiful

Myself and my two sisters just returned from spending a week in Punta Cana at the Iberostar Dominicana. We had an awesome time. The staff were wonderful. Food was great. The pool and beach was amazing, lots of chairs and space for everyone. We enjoyed our vacation and look forward to going back one day.

Bahia Principe Explore Legend: Amazing Family Resort

This resort was absolutely amazing from the grounds to the pools to the amazing staff. The room was also very beautiful.This hotel was very clean and family friendly, great food and an amazing verity to choose from

Secrets Royal Beach: Secrets royal resort. Punts cana

The hotel was lovely, very clean, updated and very friendly staff. I found the evening entertainment to be amateur and the dance routines were very dated. Room service was excellent. We found the restaurants at the connecting hotel to be better than ours. Although kudos to the Japanese restaurant in our complex. It was entertaining as well as delicious.

Occidental Punta Cana: occidental punta cana owned by barcelo chain

we found the resort the perfect place for all expectations (sports, relaxation, fun ambiance,younger and older crowds mix very well. The rooms were perfect, the air conditioning smelling like fresh air . The service was more than good it was excellent. The hotel reconcile me with Dominican Republic . I had super bad experiences in the past at different resorts and believe me i am not a complainer on vacations. We sometimes have to expect some little difficulties its part of the game but thi [... read more]s resort is one the best place i have experienced... the variety of the buffet could be improved but if you get tired of it try their restaurants a la carte. Delicious! I totally recommend this resort and if somebody find flaws with this place maybe staying home is the best solution! Also big MERCI! to trip central for their dedication. I have been travelling with them for a while now and i was and still impressed with their service.Shout out for Wendy and Martine !!!!!!!

Riu Republica: Second time around even better.

My wife and I have just returned from Riu Republica Punta Cana for a second time and the resort was beautiful. Although we were very impressed last June, the resort has made some significant improvements to the landscaping as well as service around the pool areas from providing drink service to your pool side chair to munchies and a variety of specialty snacks and drinks blitzes in the afternoon including a mobile ice cream cart which was a nice touch. From the room staff to servers both at the  [... read more]bars and restaurants was exceptional and we waiting for nothing. The variety and quality of food has something for everyone's pallet including the hard to please. Thank you Riu for a great experience and to Miranda our booking agent for going the extra mile. Already looking forward to next year!

Bahia Principe Explore Esmeralda: Bahia Resort

Very nice beach, ordinary food (bad at lunc&dinner),meiocre restaurants a la carte, bad quality alcohol,unequal service, noisy air conditioner, things to be fixed in room, mediocre performance for the show,