Iberostar Waves Quetzal: Beautiful Resort

I visited Iberostart Quetzal with my boyfriend in early September for 1 week. Overall a great experience: 1) Beaches were beautiful and well kept 2) Entertainment was for great and for all ages 3) Great resort for both families and adults - they have an adult only pool 4) Grounds were well kept and animals kept to themselves 5) Friendly Staff On areas to improve: 1) Food - in general the food was average and my boyfriend ended up getting food poisoning the day before we left 2) At ti [... read more]mes had to make multiple requests for items, i.e. bottled water

El Dorado Royale: Amazing Resort - Perfect for Couples!!

This was our second trip back - and won't be our last! We absolutely love everything about the El Dorado! Food: Is amazing and not any of your typical line-up buffet style, you are seated with a menu, and the quality and service is excellent! They also have 24 hour room service which is also - amazing! Drinks: All top shelf (you do have to request the brand you would like), however the bar is full of all the items you would drink at home, and they are happy to make you all kinds of del [... read more]icious cocktails Room: We decided to get a swim up this time - and I would HIGHLY recommend this, the pool butler brings you fresh towels, snacks and ice cream, and the servers even bring you drinks while you swim about in your room Conceirge: While we decided not to do the 'sales presentation', they were most welcome offering us a pillow menu and different aromatherapy sprays for the room. They also helped to find out about our return transportation for us. We were celebrating our Anniversary and they included a free romantic beach dinner, a HUGE breakfast in bed, along with all kinds of other things, including sparkling wine and flowers brought to the room (on a few occasions!!) Overall, the resort is just beautiful - it is large (you can use the restaurants etc at the adjoining hotel) but feels small and all the staff are so friendly. The only 'slightly' negative would be that the beach is not the greatest, however it is still not bad, and there are plenty of pools all over the resort that you would never be far away from water!

Sandos Playacar Beach Resort: Wonderful staff!

The hotel itself is lovely, no different from other resorts we have stayed at. The beach is lovely and the entertainment was good. The best part for us was the friendly staff. They really made the difference. We went with our almost one year old son and the staff was so great with him.

Valentin Imperial Riviera Maya: Five star

The rooms were large and very clean and the beds were extremely comfortable. Large soak hot tub in the bathroom. Separate toilet and shower. Bartenders mixed th drinks as requested. Awesome big pool.

Akumal Bay Beach and Spa Resort: Best resort experience we have ever enjoyed

Akumal Bay Beach & Wellness Resort was the perfect resort for our wedding and the 70 guests we had join us. We prefer smaller resorts and at 310 rooms, with all rooms ocean-facing, this was perfect. You could walk from any room to the water's edge in less than 2 minutes! The staff were amazing - especially Wilbert at the main bar, Liliana at the sushi bar, Marta and Patricia at the spa. Special recognition is needed for on-site photographer Conrado who captured the beauty of the surroundings [... read more] and our wedding celebration beautifully. The food was great, the bar service top notch, and the rooms were beautifully maintained and clean. Being able to walk into the water right in front of your resort and see sea turtles, sting rays and a variety of marine fish and coral was awesome. We will definitely be returning soon.

Akumal Bay Beach and Spa Resort: exellant stay at Akumal Bay

the Hotel was beautifull, clean, with very friendly and professional staff. the food was the best we ever had at an all inclusive. the beach was kept nice and clean and the turtle hatching experience was a bonus. the view and the proximity to the water from our room was very good. the only complaint might be the quality of the bar mix. mostly powdered fruit mixes. we would rate the resort an 8 out of 10.

Akumal Bay Beach and Spa Resort: Beautiful resort good beach

This resort has a lot going for it. The buildings and grounds are immaculately kept. Wherever your room is, it's a very short walk to the beach. Food was good and staff were eager to please. It's also a sea turtle reserve. The aquatic life was amazing, We swam with turtles and rays , youcould walk into the water and feed the angel fish,they would eat bread from your hand , hundreds at a time. This was our first time in Mexico and felt totally safe .We will be back to this resort.

Akumal Bay Beach and Spa Resort: My review

The resort was amazing with very friendly staff. I enjoyed my time there. The only change that I feel needs to be done is the drinks ! Not very good at all watered down alcohol and mixed drinks were very poor tasting almost like diet. I had to buy mix off resort to enjoy !

The Fives Beach Hotel and Residences Playa Del Carmen: Azul Fives never disappoints!!

This is an amazing resort and the staff are flawless. Second time at Azul Fives and we are heading back for two weeks in Feb/18. We would recommend this resort to anyone of any age. Lots of pools and they are continually expanding.

Dreams Aventuras Riviera Maya: Dreams Puerto Aventuras-Pleasantly surprised.

After reading many negative reviews about this resort, I had pretty low expectations and I was a little nervous of our upcoming stay. After staying there for a week, I must say that there are many truths to some of the reviews but the trip is also what you make out of it and how high your expectations. We got an excellent deal on resort and you get what you pay for and that's exactly what we got. On arrival, I was surprised at how small the lobby was, it was also very hot and humid but we we [... read more]re promptly greeted by staff and given a glass of champagne. Check in was quick and our rooms were ready as soon as we arrived. The room was small and dated and was hot on arrival. The AC was set to 15degrees but the room was still showing 22degrees. We immediately when down to the lobby to have someone fix the AC and someone was in our room within 20 minutes to fix the AC. We never had any issues with the AC for the rest of the stay. Like I said, the room was small, very dark and very dated. The lamp in the room was filthy and the night stand and main table in the room was fairly sticky. The bathroom mirror was corroded and the sink fixtures and tray with toiletries was dirty. The room is very dark and only has a lamp to light the entire bedroom area. We had no issues with clogged toilets and the shower pressure was really good and the tub drained fine. We had no issues with having our fridge stocked up daily and was always able to get lots of new towels from hotel staff. The restaurants were not all open due to it being low season. We managed to eat at all of the restaurants with the exception of the Sea Side Grill. All of the restaurants were petty good, food came out hot. The buffet was a little disappointing. There weren't very many choices and it seemed like the same food from the previous day was being served the next. There is always a lot of Mexican style food being served and not enough "American" food. There was also a lack of seafood at this resort, unless you ordered a tiny piece of mahi mahi or salmon from the a la carte restaurants, there was no fresh fish or shrimp. There was no shrimp for the entire week of our stay. We were also surprised that there was no top shelf liquor here. We stayed at a sister resort and had no trouble getting top shelf alcohol like Grey Goose or even Don Julio tequila. The Barefoot grill had amazing pizzas and we ate this every single day, multiple times a day. The grill would also put out a small buffet in the late afternoon which was very nice as well. The outdoor buffets were our favorite and really enjoyed the food here, there was an abundance of meat choices as well as vegetarian choices. The staff at this hotel were amazing! Every single person we interacted with went above and beyond and made the effort to get to know us and what we liked. The entertainment staff was exceptional. They truly made our stay and without them, we probably wouldn't have enjoyed. We always looked forward to Giovanni and his energy and his whole team. There was a lot of activities to do and shows in the evening although they did end pretty early. The sports bar was also a nice place to go to in the evening, another pool table would have been nice as well as a dart board. The pool is small and gets quick murky near the end of the day but the staff was working hard throughout he day fishing out leaves and debris as well as fixing broken tiles in the pool. The beach is also small but it was nice to be able to snorkel here. We had no trouble with beach chairs but it was low season. Overall, our stay was better than expected and we enjoyed ourselves.

Grand Sirenis Riviera Maya: Good for families

The resort is pretty nice, the grounds are beautiful. Lots of cool animals. We paid to upgrade our room which was a nice room but the toilet didn't flush properly. The upgraded room came with wifi and a safe! Down side was the buffet was awful, the only decent meal was breakfast. There was a lot of families there, it's not a place for people who want to party. Everyone is pretty much in bed by 10:30, sky bar is pretty lame and the disco is even more lame, also empty! The lazy river was pretty [... read more] cool though. Overall I would rate this resort a 3... it wasn't terrible but it wasn't great.

Akumal Bay Beach and Spa Resort: Paradise Found

Our travels took us to Akumal Bay Beach and Wellness Resort for a wedding. We did not know that it was a haven. The staff was excellent and very accommodating. This is a rather quiet resort, except for our group, which I am sure kept everyone else up into the early hours. However, we were all humbled by the conservation efforts of all staff, volunteers and including guests, who witnessed the birth of the Green Turtle babies and watching them on their journey to the ocean. We will definitely go [... read more] back!

Selection Riviera Cancun: One of the best resorts i have been too

I have been all over Mexico - 12 times to be precise. This is one of the best I have been too. Food was excellent - top quality even at the buffet. Beds soft and great view from all rooms. 24hr room service available and food came fast and hot. Resort very small and intimate, everything was less than 3-5 minute walk. No need to book restaurants, you could go to as many as you want as often as you want. No arms bands. Only negatives where - beach very rocky need water shoes. Adult only restaura [... read more]nt you need to book early as you might not get in as we didn't. Purchased wine with dinner not worth it - however house wine was great. Coffee bar extra cost. However never pressured to buy anything. Staff were amazing - always helpful. Resort more suited for the 40+ crowd, quite and relaxing.

Valentin Imperial Riviera Maya: Very nice large complex!

Nice large comfortable rooms with unlimited access to a-la-carte restaurants. All restaurants have good service and excellents food. Nite life provides all: Sports bar, piano bar and at least 2-3 live good short shows per night!

Margaritaville Island Reserve Riviera Cancun: Resort was Excellent !!

The grounds, upkeep and cleanliness of the resort were fabulous. Service very attentive and top notch. Staff wonderful and Food excellent !! The beach staff and Concierge were very attentive and service on the beach was over the top. The only thing I would have asked to change was that the entertainment in the evenings should begin earlier - 8pm rather than 9pm

Occidental at Xcaret Destination: Monkey Heaven!

This resort was absolutely amazing. Starting from the wonderful staff to the rainforest aspects. The pros: the breakfast buffet by the beach was absolutely stunning due to the views. The lunch time buffet on top of the pool bar had the best burgers and chicken wings Paco Taco for supper was delicious (it's open super late too so for the ones that love the disco, you can end your night at This restaurant) The margaritas and Bloody Caesars were amazing. The rooms were spacious,modern and com [... read more]fortable. We had monkeys on our balconies all the time, they are extremely friendly. Even though the resort was at 90% capacity, we never felt as though it was busy or packed. We always had a beach chair available to us. Cons: the staff asking for VIP meetings was abit excessive.

Barcelo Maya Beach Resort: Amazing resort.

This is our 2nd time at the resort for our wedding anniversary and we must say we had no issues. We always stay 10 days. The room, food, staff and grounds were all great. Considering all the weather out there; we actually had it pretty good. Sure some rain but that is normal and no damage at the resort. The resort treated us special, had champagne and cake for us in the room, the beach is great, we got to stay in Uxmal building again woohoo and ocean well what can I say it was wonderful. We a [... read more]re total beach bums. We will be going back again. Snezana and Hubert Hummel

The Fives Beach Hotel and Residences Playa Del Carmen: Great resort!

Rooms could use some updating as there seems to be a lot of water damage, but we still had a wonderful time and the food was hands down the best we've had at any all inclusive. The pool right outside our room made it seem like we had our own private pool.

Secrets Akumal Riviera Maya: Beautiful resort

The resort is beautiful, different from all the others that we had been in so far. The decor in the room is very chic, the grounds are well kept and an interesting mix of landscaped gardens and natural jungle like environment. Beautiful beach with white sands and good service from entertainment, cleaning and dar tendering. Amazing wildlife in the water; you go snorkeling not too far and see tropical fish, giant sea turtle's and stingrays The restaurants are good but a little disorganised; t [... read more]hey don't make reservations, it's first come first served and everyone wants to eat dinner pretty much around the same time. It's obviously getting busy and they don't do much to speed up but are rather slow . We spent more than two hours in the French restaurant one evening. They do their best to accommodate you if you ask or complain and I was happy with the service.

Grand Sunset Princess: Fabulous time away!

Hotel and grounds were incredible. The staff were always helpful and smiling. Went with three buddies and had a great time. Only complaint was the Thai food at the Miso restaurant. Seemed like they used the same sauce for every dish and it certainly wasn’t an authentic Thai sauce.