Dreams Aventuras Riviera Maya: Great staff, Food issues

Just got back from Dreams, Puerto Aventuras. "OK" experience overall, but there was one HUGE shortfall everyone should know about. In my opinion, the breakfast buffet is one of the most important parts of an all inclusive experience. This resort failed to deliver on this. The Buffet dining room is very small. The buffet items are lined up on the same wall and in two pieces on both sides of the "Omelette" guy. So, everyone lines up for an omelette, and covers the buffet trays so they are not acc [... read more]essible. Worse yet, the selections at the buffet were terrible and did not regularly include staples such as bacon, ham or sausage each day. These are the easiest and most basic items you must have at a breakfast buffet - I have been to many all inclusives in Mexico, DR and Cuba and have NEVER seen a buffet this bad.Al la cartes were so so - Portofino was the best and we ate there three nites. Pizza was excellent Took a look at dinner buffet twice and disappointed each time - again, the most standard item at a dinner buffet is a PASTA bar. This was not there either. Otherwise, all staff was very happy, friendly, helpful and we tipped them accordingly. Great selection of name brand liquor and Mexican beer. Resort clean overall and plenty of beach chairs. In summary, I was very disappointed simply because there is just no excuse for not having some very basic, daily staples at the buffet - have never seen this anywhere. This would have to improve for me to return to this resort.

Dreams Aventuras Riviera Maya: Great Entertainment, Excellent Staff, Decent Food.

Mostly young families here during the week, luckily we found a few young couples to spend the week with. The food was decent, unfortunately their were only about two a la carte restaurants open each night, through the week. Cocktails weren't good, no premium booze, what they had available was to be purchased by the bottle. No lobby bar which I found to be strange and unfortunate every AI I have ever stayed at has one. It's a great way to meet up to start the night. The entertainers (Giovani, Jor [... read more]ge and Mitzy) were excellent they kept the place alive.

Valentin Imperial Riviera Maya: Bonus Nachos!

Fantastic resort! Rooms are all amazing, even just the basic deluxe junior suite! We tried all the restaurants except Mexican (Hacienda). Only reservations are required for the Teppanyaki inside Ginger, otherwise they are walk in and no need to book. The room service has excellent choices if you feel like staying in. The pools are all amazing and clean, the big pool has plenty of entertainment going on all day but if you feel like a quieter spot, check out the river pool by swim up rooms. They a [... read more]lso serve you lunch to your poolside loungers. There were plenty of chairs available at all times. The nightly shows were all amazing, especially Michael Jackson, the Circus and Magic show. Service is excellent everywhere! Building 4 is closest to pool so you can walk out the building and be right there. The lobby smells amazing and you can buy the scent from the gift shop. If upgrading to Oceanview, the 2nd floor rooms are much nicer as they have vaulted ceilings. Ocean water is a bit rocky but you can swim out to more shallow water where it's less rough. Overall, excellent and would go back in a heartbeat!

Dreams Sapphire Resort and Spa: Feels like home

Have been to this resort 3 times and looking forward to going back again next year. The resort is smaller and lush. The service is excellent .the people are great and the food is good. Have no desire to try a different resort ... mostly because of the people.

Ocean Riviera Paradise: Great vacation

We were impressed by this resort. So clean and easy to get around. The pools are amazing and the grounds were so well kept. The food always fresh and great selection was so surprised by the quality and the preparation. We will return and thank our Trip Central agent Miranda Mawdsley for suggesting she knew exactly what we were looking for.

Hyatt Vivid Playa Del Carmen: Excellent Stay

Second trip here and won't be the last. Really good food. Top notch drinks. You can't beat the location. And the service....AAA+++. Cant wait to come back. All employees treat you like family. Out the door to 5th Ave. with all the shopping and nightlife you could ever need. Although don't be afraid to wander a few streets north and the side streets for more local fare.

Ocean Maya Royale: Nice resort but would not return.

The resort was small but nice. Very clean. Staff at the bar and in the restaurants friendly. Restaurants were a bit hit and miss. Did not like the buffet at all. Have traveled to Mexico many times and found the quality of the food to be poor in comparison to other resorts. The evening entertainment was good however during the day somewhat lacking. 2 days of our trip there was no entertainment staff at the pool at the all and non-existent at the beach for the entire trip. The beach area was small [... read more] but nice. We enjoyed our stay however I would not return this to resort.

Barcelo Maya Colonial: Amazing resort

The hotel was great !!! Customer service was amazing and the people are very kind and nice. My only issue was with agency, there were some bad communication regarding room. The agency didn't communicate the issue with the people in the room so it was an issue the day we came to the resort,but thanks to barcelo resort that manage to help and found a solution.

Royalton Hideaway Riviera Cancun: Beautiful Resort

The resort as soon as you pulled into the parking lot was beautiful, the view from the huge lobby over looking the ocean was breath taking. It was a very new and very modern updated resort with some many pools and some many restaurants. We stayed in the hideaway adults only section and paid extra for the diamond club package. I would highly recommend the diamond club package we never had any issues getting reservations for any of the restaruants we were seated right away, and the food was amaz [... read more]ing everywhere, including the buffet. The beach was beautiful with white sand beach and keep as clean as possible everyday. There wasn't any place in the resort we didn't love. It is a pricey resort but well worth the money, I will be back again.

Bahia Principe Explore Coba: Incredible Food!!!

The hotel is rustic and traditional. We went in Sept and it was rainy season so our room was flooded but we got a different room - no upgrade for our troubles but a complimentary spa session. There's no Wifi in the rooms and it's $50 USD per week. The food experience was 10/10. With resort food I just don't expect too much but I was extremely impressed! The resort is child friendly and there's good activity and food options for them as well. I would say the resort is more geared to families beca [... read more]use the night entertainment is few and far between. Everything closes at 11pm which is far too early in my opinion.

Barcelo Maya Colonial: Beautiful Resort

The resort was stunning! There was so much to and see. The buffets and a la carte restaurants were full of great selections and drinks. The staff are the friendliest people ever, always ready to help you in any need. The resort itself had a lot of activities to do, some inclusive while some were extra but it was all worthwhile. Will definitely be returning here again! Excellent for groups and families. I have no complaints at all. Thanks Barcelo for an amazing vacation!

Bahia Principe Escape Sian Ka'an: Great resort

Amazing resort. Amazing staff. Amazing food. Please note that this resort is adults only! No kids!! :) & its great for couples or a group of friends. The resort is perfect size and very accessible to all other Bahia's in the area. The beach, which is located 10 min away and the hotel provideds you with all transporstations required. Bussess come every 5 minutes & the ride to the beach and other resorts is super fun. The beach is phenomenal, cristal clear water and you get to swin with the fishes [... read more]!! I loved this resort and riviera maya.

Barcelo Maya Beach Resort: Worst Service Ever

We have traveled all over the Caribbean over the last 10 years. Unfortunately our experience at Barcelo Maya has been very disappointing. Hotel staff is very unpleasant and extremely unhelpful across the board starting from check-in desk to restaurants and bars. Both of our kids got sick with some kind of stomach bug. Wifi was limited to a certain location at a specific time of day. The water park is an extra cost (which explains why it is deserted). There were sharp objects in the pool and we w [... read more]itnessed two separate incidents of guests getting hurt. There is little shade at the beach and little shelter from the rain at the pools. There was an obvious offensive smell in the Caribe area of the resort for most of the week that we were there. Will never go back.

Bahia Principe Explore Coba: Somewhat disappointed

This resort is beautiful, well kept, has fantastic entertainment, and the food is very good. The service in the A la cart restraunts is fantastic. The down side is that the resort is extremely large and understaffed. In the buffet, it was almost impossible to get a coffee, and in the evening during the entertainment the service was slow and the waiters were abrupt and less then friendly,.also, it was labeled all exclusive but the safe was an extra $5. US a day, and the alcohol was cut off at 11 [... read more] pm. And if you wanted more it was at an additional cost. As I said a very large resort and understaffed, getting a transport from lobby to room was near impossible

Royal Hideaway Playacar: Relaxing and romantic resort

This resort is being completely renovated and is beautiful The resort is quiet and offers a very relaxing atmosphere Our assigned room was modern in appearance and kept clean. All services were great and the food was excellent. The sandy beach stretches for miles offering a enjoyable walk. A special thank you for Jairus Maus of tripcentral who offered excellent customer service. Perry and Karen Cort (Waterloo, Ontario)

Barcelo Maya Caribe: Amazing resort

No complaints. This was an amazing resort. There's so much to do, swimming, in pools or at the beach, working out at the gym, playing basketball, mini putting, bowling, there's clubs for the nightlife, there's a sports bar to watch games, and soooo many drinks. I had a great time. The trip was too short. I look at forward to coming back.

Barcelo Maya Colonial: Fabtastic resort

The resort is equipped with high-quality facilities. It got the beach, the sunshine, the pools, the hammocks and everything. The services and the food are great too. I enjoyed my holiday here. Don't want to leave!

Barcelo Maya Colonial: Good resort

Food is amazing. Buffet and a la carte are both great. I'll recommend this resort based on food alone. The room could be better though. The ceiling in the bathroom is all patchy. The staff is pretty supportive. The beach is very nice.

Barcelo Maya Colonial: Great resort, food and most importantly... a good time!!

The Barceló Maya Colonial Beach was by far one of the best resorts I have ever visited. The food was awesome, there was always a large variety of food and freshly squeezed juices at the buffet. The a la cart restaurants exceeded my expectations, the food was so well done and the restaurants themselves were very nicely decorated to suite their theme. The restaurant called La Trattoria Ristorante Italiano was by far my favorite, the food was awesome and they had people with beautiful voices singi [... read more]ng in Italian, it really set the ambiance. I also really liked the Japanese Teppanyaki restaurant called Tokyo, our cook Carlos was great, he put on a good show and served up some delicious food; the deep fried ice cream at this place was to die for. The hotel itself was very well maintained and the staff were friendly. The beach was great, but my one critique would be that they should try and clean up some of the seaweed, this would make the beach perfect. Another part of this resort I loved was the Maya Mall, there was lots to do and their 24/h bar called Strikers was really fun and came in handy when we wanted late night munchies or drinks. All in all, I had a fabulous trip and would definitely recommend to friends and family or even go back myself!!

Barcelo Maya Colonial: Great resort!

The resort was very well maintained, good food and pleasant staff. Even though sport club was well equipped, I would like to make a suggestion about the time slots for rental. I think the time should be increased from 1/2 to a full hour. Other than that all was good, and we had no time to be bored :)