Royalton Hideaway Riviera Cancun: Great Reaort with a few caveats

The resort was great, clean, safe, plenty of pools and good food options. Breakfast had a tonne of options. The view from the lobby is sublime. The cons were it wasn't the greatest organizational experience. Check in was long. There's a lot of people trying to convince you to spend more money, either on a spa or on their packages. The beach was ok, the beds and chairs by the beach and pool were sometimes dirty or had a pool of water. Overall was still a good experience but slightly short of 5 s [... read more]tar.

Bahia Principe Explore Tulum: Great Resort

Very safe resort. All your shopping needs are in the Market on site. The buffet food is amazing. The only draw back is the beach, lots of rocks in the water as hurricanes are taking its toll in the water. We brought dock shoes and enjoyed the water. The beach sand was nice.

Grand Palladium Kantenah: Great Resort with Amazing Amenities and an Excellent Location

This resort is a "stay at 1, play at 3" type of all-inclusive option. By staying at Grand Palladium, you are eligible to use the pools, amenities, restaurants, and facilities of the Grand Palladium Colonial and the Grand Palladium White Sand. There is so much to do and definitely something for everyone. For kids, they have a kid's club with different daily activities. They also have a junior club for teenagers where they can play and hang out with people their age. They also have multiple activi [... read more]ties (archery, water aerobics, yoga, fruit decorations, cooking classes, language classes, football, etc.) for adults. The resort also has a world-class spa (Zentropia) with an relaxing hydrotherapy circuit. The beach is amazing - your feet on fine white sand and a cool breeze constantly blowing (very fitting for relaxing on the beach). It's very clean and there's not a lot of seaweeds. The location of the resort is also very convenient. It's about an hour away from the Cancun airport and about half an hour away from Playa del Carmen. It is very close to multiple different attractions (Tulum, Xel Ha, Xcaret, etc.). Food is great with so many buffet and a la carte restaurants to choose from. They have so many selections as well (Thai, Japanese, Brazilian, Mexican, Steak, etc.) Staff was very accommodating and very friendly! Overall, a very satisfying and relaxing vacation. Will definitely go back in the future. Thanks TripCentral!

Bahia Principe Explore Akumal: Great Resort to Stay at!

The hotel was great and the view was amazing. The staff were always very kind and answered all questions we had during our stay. The food and beverage selection was also great at every meal. Staying at the Luxury Akumal also gives you access to all of the other 3 resorts so you can really never be bored. For the price, you cannot go wrong with this resort!

Hard Rock Hotel Riviera Maya: What an experience!

Amazing in every way! Amazing, courteous and helpful staff. Amenities and restaurants are top notch! Even though gratuities are included you will surely want to tip your servers due to the top notch service. Not too big a resort and lots to do.

Barcelo Maya Palace: Beautiful 5* resort

The resort is beautiful, speckless, the staff and service is great. Food was amazing. Beach is beautiful with white sand, but like in every resort in this area it seats on a lime stone so it is not as soft like in other Caribbean destinations. Snorkling is amazing, sea turtles are right there every day and they will come and say hi to you if you snorkel a little further away from the shore - don't take bananas or other food with you, as they can attack you. Snorkling around the pier is a must do [... read more] as well - lots of fish out there. The resort is huge, and it is a fair distance to get anywhere. In fact they have a shuttle, double decker bus running through the resort. Rooms are beautiful, spacious and clean. Room service is great. With access to other parts of the resort you get to experience so much more i.e. free dolphin show every day, access to other water parks and kids pools (there are so many of them with two biggest at Palace and Colonial sections of the resort), casino, shopping mall and other paid attractions. The only complaint I have is the luck of evening entertainment. Other than a show at 9:30 every evening, the Palace section is really dead. There are no shows for the kids earlier in the evening. We did not feel like going to the discotheque every day and would appreciate a general hanging out area were you can listen to Mexican music, maybe dance while enjoying a drink after or before the show. The lobby bar is very formal and is not very inviting. My second biggest complaint is the background music. We stayed there in the second week of December and all they played was Kenny G christmas music - literally 24/7 from every speaker in the resort, even along the pathways along the beach. That was the most dreadful thing - I will never want to listen to his music again. I wish they played Mexican music instead. Overall it is a beautiful, very well managed resort minus the evening entertainment and Kenny G!

Barcelo Maya Grand Resort: Amazing resort!

There is so much to discover at this wonderful resort. The setting, the state of the art fitness centre, the friendly staff and excellent food. What's not to like? The only down side is the front desk that is very slow.

Catalonia Riviera Maya: Almost five star.

Nothing to fault other than (being over 75) having to negotiate a narrow strip of submerged rock at the beach edge. After that, swimming and snorkeling great. I just think that setting aside a beach area, a pool and restaurant for the "privileged" willing to pay extra is a bit snobbish.

Occidental Tucancun: Good resort

This was a lovely resort, not really big, but very nice. The staff were outstanding. Geraldo and his staff at the buffet closest to the pools were very welcoming and were genuinely happy to help and take a moment to chat. I cannot remember all of the staff names, but they were great. At the Italian restaurant a Mr. Chan gave us excellent service. The pools were lovely and the beach unbelievable. We even saw baby turtles. My only negative was the front counter. Very slow and not terribly friendly [... read more]. Our key card had to be activated daily, and sometimes more than once a day. I really did enjoy this resort.

Villablanca Huatulco: Beautiful Stay

We loved our little trip to Hotel Villablanca. The gorgeous gardens poolside were inviting and even the iguanas were friendly. Best breakfast options which changed from day to day was a highlight for us.

Catalonia Riviera Maya: Very Nice

This hotel was very nice, it lacked a cafe and more snack bars, but other then that it was great for my family. The restaurants were just ok, the buffet was way better. The beach was small but the staff were excellent.

Bahia Principe Escape Sian Ka'an: Luxury Bahia Principe Sian Ka'an

Although the room is not as deluxe as we expected, it is clean and quiet. However, we do think that it need to have more hanging rack or shell for us to keep our wet clothing and stuffs after swimming and snorkelling.

Grand Sirenis Riviera Maya: The good and the bad

Rooms were big. Bed was really comfortable but pillows a bit too high which I’m not used to. All lower level doors should have flaps on the bottom to ensure hugs don’t get in with that gap. I have a bug on my night table when i woke up one morning so i jammed a towel each night thereafter. Room cleaning was good. Free WI-FI which was great not to have and pay extra. Decent reception in rooms. The room safe was also free of charge. The coffee shop and ice cream parlour is awesome.  [... read more] The pools were clean and we didn’t feel cramped even though the resort is HUGE. We didn’t have trouble getting chairs. Lazy river was cool. A la cartes ; we tried the mexican. Didn’t like it. The steakhouse was decent but long wait time. The japanese was the best one of the best meals I’ve had. Buffet......what can i say. Not a 5 star I’ll leave it at that. Grounds well kept. I didn’t like that they shoved us in the furthest building and tried to upsell our room to have a better location. They wanted 560$US for the upgrade. I declined. Midway through the stay they emailed a survey and wrote that the mexican restaurant was bad and the upsell for the building was revolting. They called back the next day and asked what was wrong with the restaurant. The 6th day they offered to move us and give us an extra restaurant but we had a reservation already and were leaving the next day......great coincidence. We declined as that would’ve been a hassle. Be prepared to walk quite a bit..... it’s a really big resort... i can’t say that enough. I would try another resort if I’m going back to mexico.

Barcelo Huatulco: Great place

Everything was great a few minor problems that were corrected as soon as we mention then. Highly recommend. We will return. Very clean, well maintained. Great view Awesome wait staff especially Fernando Worked hard to make sure our stay was top notch

Riu Dunamar: Great resort!

We really enjoyed this resort, the food was fantastic, the beaches were nice and the pools were warm. We really enjoyed the individual sun shades that we could open or close as we wanted. We had a room with 2 double beds for the 4 of us but the beds were pushed together which was odd. On the first day our water was never replenished in the fridge, we tried calling the front but they never answer the phone, I had also noticed while seated in the lobby that the phone just rings and rings and t [... read more]he staff do not answer. We went on an excursion to isla mejeures which was a lot of fun! Given the resort is secluded it was not a short trip to get anywhere so we opted not too as we were with a 3 year old and an 8 year old. The kids loved the water park however the fact that they don’t have a bathroom in that area to use was quite a pain as it was quite a distance to the nearest facility. The kids water park does not allow drinks in, we even got in trouble for having soda, this makes it really hard to hang out in for any length of time given how hot it is. The pool bbq was amazing, they should offer some kind of fruit or salad to have with it, the first day with burgers, fries and chicken was ok, but after the 3rd day We were feeling malnourished, We did end up going to the buffet, but a fruit or veg would have been nice with the bbq. The photographers going around the resort were a nice touch, but became very pesky always looking at us to take photos, at the end the we priced out the packages and they are completely insane which is too bad. If they lowered the prices all of the hours that the photographer spent taking photos wouldn’t be such a waste. Our room was on the 4th floor above the restaurants around dinner time we noticed our room smelt like fish which was a little gross. We had the thermostat set to 21 at night, but it seemed much warmer in the room, the system would turn off and on but we would all wake up sweating in the night. On the last day we paid to extend our room until our 6 pm departure, check out being at 12 we wanted to enjoy the last hours at the pool and know our belongings were in the room and we could shower before we left. After we paid and went to the room, we went up to the room and the room key didn’t work so we had to go back down again to get the key programmed.. it was never extended. The resort is excellent for couples who don’t mind kids or people traveling with small kids as it’s easy to contain them, my 8 year old was getting restless on the 3 rd day as the big water slides were a little intimidating for her and the small ones were a little too small.. all and all it was a good resort, but could use a few things.

Bahia Principe Escape Sian Ka'an: Three Times A Charm!

This was our 3rd visit in as many years to the Bahia Principe in the Mayan Riviera. I can’t say enough about this place, but briefly, they have customer service down to an art. When we arrived, they offered us a room change from the Sian Ka’an to the Akumal, as the Sian Ka’an was nearly full. We accepted and were rewarded with a box of chocolates and a bottle of champagne in our room. The food was delicious and all the restaurants we went to were good, including the buffets. The beach [... read more]es are on the small side but the staff keeps them clean. Lots of swimming pools to choose from. A nice addition is the sports bar at the Akumal. One morning while on a walk, I took a different route and noticed a sign that said “Crocodile area. Do not interact or interfere with these animals “. I kept on walking until I saw another warning, then hopped aboard a passing shuttle. The driver was amused! Lovely place and lovely people.

Grand Sirenis Riviera Maya: Hats off to the Grand Sirenis

For the moment that our bus stopped at the front of the lobby till the bus left 7 days later! The resort lived up to its rating. It was amazing and fun. The staff are friendly and kind. Mini Cooper and his side kick Zouhair rocked the activities at the pool. The kids had a great time! The buffet had a different theme every night. We booked at the restaurants but always ended up eating at the buffet because it was that good.

Solmar Resort: Amazing quiet family resort!

I recently traveled with my 1 year old and fiance and got the all inclusive. We got the one bedroom deluxe room which was pretty much a private apartment! 1076 sq ft with a kitchen, living room, master bedroom with an ensuite bathroom and a second main bathroom! It worked perfectly with sleeping arrangements; my son needs his own room with white noise....so we stuck him in one of the bathrooms which we blacked out. The hotel had a crib for us and even stuck it in the bathroom for me before I arr [... read more]ived. Excellent customer service and all the staff are beyond friendly. The only negative I have to say is that it's not a buffet setting for each meal; so there is a wait. And u have to sign a bill for everything even though you arent charged. They will chase u down if u forget to sign a bill lol. It's more of an annoyance really then a negative. You also arent allowed to have food sent and/or taken to your room unless you pay for it....luckily we got away with it due to having my sons bedtime between 6-7pm and wasnt able to enjoy supper with my fiance outside of the room, the staff allowed it but made it clear it wasnt allowed. The waiting for food, signing your bill each time and not being allowed to take food to your room (as in you can't order food and have it wrapped to go) are the only things that would bother a person but doesn't change the fact that we will be visiting again because the positives outweigh all that when travelling with a baby!

Ocean Coral Riviera Cancun: Very relaxing stay

Our two weeks in December are over. We enjoyed every minute . The staff were attentive and friendly . The food was great . The seven a la carte restaurants provided a great choice . We enjoyed them all. We especially enjoyed walking the beach to the village of Puerto Morales a few times. Next year we plan to return for a week with our seven year old granddaughter . The kids Daisy Club is highly recommended by families we met.

Riu Flamingos: Amazing resort

No complaints, I enjoy every minute I was there, we would definitely love to go back.the food ,shows, people were just amazing, the staff were constantly fulfilling their duties and responsibilities.this is one of best vacations I went on .