Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(12027 Reviews)

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Traveler  - 

Verified Purchaser

Riu Tequila: Not worth it!

Where should this review start? This trip was myself and my elderly mother (her first time to Mexico, my third time, but never at Tequila). Two people and we only got one room key. We had the "garden view" room, the view was of a manhole and the street. The knob of the dresser fell off as soon as we got there. The blankets smelled mouldy. The alcohol in the room was watered down, one alcohol dispenser was broken. The buffet food was lacking, salad bowls had water at the bottom. When eating it, i [... read more]

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Heather  - 

Verified Purchaser

El Dorado Royale: Phenomenal

This resort was absolutely amazing! Excellent food,excellent service, excellent entertainment, wonderful staff! I will definately be back in the near future!! We upgraded our room to a luxury swim up suit and it was incredible! Best decision ever!

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DaveT  - 

Verified Purchaser

Bahia Principe Explore Coba: Riviera Maya / Grand Bahia Principe Coba

Stayed at Grand Bahia Principe Coba for 7 days (all inclusive). There are 3 resorts connected together and you can use all the restaurants/facilities when you staying at any of them (Principe Akumal/Tulum/Coba). Good food, friendly staff. The only thing some people may not like is that resort is big, you will need to take the golf cart shuttle to get around if your room is on the far end of the resort.

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Manny  - 

Verified Purchaser

Sandos Playacar Beach Resort: Excellent family resort

PROS - beach was beautiful - food at buffet was fantastic - staff and service phenomenal - very attentive to detail (especially for wedding couple) - entertainment was different every night and very well orchestrated CONS - rooms are dated, had to be moved 2x (air condition was low, and huge tree obstruction on balcony) - resort was huge, front lobby to beach/pool was too far, very inconvienent - music at pool was poorly set up, and entertainment at beach was mediocore Overall, a v [... read more]

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: The Best Holiday We've Had

We loved the staff and their cheerful, respectful, and accommodating relationship with guests. The food was absolutely amazing! The only thing regarding food that we weren't too happy with was that men had to wear long pants should they want to go to one of the specialized restaurants. We find that the climate does not allow for such thing since it's too hot. The pools were constantly clean and great activities were being held by staff all the time, including food and snacks! The bars offered a  [... read more]

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Private  - 

Verified Purchaser

Grand Sirenis Riviera Maya: Beautiful scenery and wildlife

My husband and I really enjoyed the wildlife, rio lento (lazy river) and the ocean. The downfall is everything is spread out so lots of walking, although they do have shuttles. The buffet food wasn't the greatest either.

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Lorry  - 

Verified Purchaser

Selection Riviera Cancun: relaxing holiday

Service was excellent. The best food I have ever had at any alinclusive resort. Not really much night life to speak of. The beach isn't that good for swimming, great if you like wading in the water. They work hard to keep the beach free of seaweed, nice to walk along. From the front desk to the servers, to the maids everyone was polite and always had a smile. You never had to wait long to get a drink on the beach,whether you tip or not.( I always tip 20 pesos every now and then at the beach [... read more]

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Private  - 

Verified Purchaser

Platinum Yucatan Princess: Prestigious Resort

Spent our 10 year wedding anniversary spoiled by the friendly staff, carefully crafted dinners, crozy modern room and stunning views all around. Glad we had a swim out room to enjoy and relax in the cabanas all afternoon. A++++ Resort

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Srini  - 

Verified Purchaser

Occidental at Xcaret Destination: Simply said : Go elsewhere, save your money, worse than two star !

Where should I start... 1. Bad location 2. Mediocre service 3. Food choices: bad 4. Speciality restaurants : horrible 5. Amenities: worse than two star 6. Access to services limited unless you upgrade to some "BS" royal club. 7. Tours and excursions: overpriced as compared to what they cost outside the resort. 8. No beach at all !! 9. Tiny pool with a congested swim-up bar. All in all, I suggest you, readers, to go elsewhere. Not worth the money. Probably we would have had more fun  [... read more]

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Private  - 

Verified Purchaser

Grand Sunset Princess: Great Resort

Amazing place! Good food, entertainment and staff! Enjoyed every bit of the trip. Great place to go for a get away vacation. Resort has so many activities to do. Can easily book tours outside the resort.

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Ani&ad  - 

Verified Purchaser

Blue Bay Grand Esmeralda: 3 starts resort

This resort requires preventive maintenance, pool and hallways in the building are deteriorated. Lack of maintenance in the pool even sometimes low recirculation of the water in the pool created grease spots

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Private  - 

Verified Purchaser

Dreams Puerto Morelos Resort and Spa: Fantastic in every aspect

This resort has everything for everyone . It is clean upkept modern and stalked ... plenty of pools bars and restaurants filled with excellent attentive friendly staff. Took the bicycle trip to Puerto Morelos with Johnathon which was great but you didn't need to leave with plenty of activities and entertainment planned on the grounds. Looking into a return trip already

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Kipolex  - 

Verified Purchaser

Ocean Coral Riviera Cancun: Great stay at Ocean Coral and Turquesa

Our family visited this resort at the beginning of July for a week, and we had an extremely pleasant time (Arrived on July 4th). The grounds are very good (everything is well maintained, great view of the ocean from the swimming pool area, everything is walking distance), the food is good (lots of choices), and the beach was very relaxing and chairs were always available. Also, the beach towels were of good quality and always available too. This resort is a smaller resort than the ones we typica [... read more]

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Edmund  - 

Verified Purchaser

Margaritaville Island Reserve Riviera Cancun: Wonderful place

I love the resort concept of the pools winding through all the villas. The food and restaurants were all excellent. The service staff, were for the most part, friendly and accommodating. The grounds were impeccably clean and beautifully manicured. I love the beautiful flowers and variety of plants and trees that perfectly framed the villas and public areas. I wish the groundskeeper are compensated for their hard work which often goes unnoticed, unlike the servers and bartenders that get tipped e [... read more]

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Tanya13  - 

Verified Purchaser

Iberostar Selection Paraiso Lindo: Beautiful.resort

When entering the resort it is visually beatuifil. Check in was fast and friendly. The room was very nice comfortable bed and great shower. The steak.house and.Italian alcarte were great we upgraded to star prestige which was very nice. For.us the only down side for this property was way to many kids. From.here on in its adults only for.us. Shout out to.Raul our concierge he was fantastic

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Claire  - 

Verified Purchaser

Barcelo Maya Tropical: Great resort

It's amazing for family trip ! So manny things to do, we will definitely be bringing the whole family next time. We enjoyed the spa and gym area. So manny pools. The beach was spectacular. We loved the food and the buffet. The only thing I would say is do not forget to bring long pants if your are a man as it is required for special restaurants.

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Private  - 

Verified Purchaser

Bahia Principe Explore Akumal: Riveria Maya Bahia Principe Akumal

The rooms were very nice and kept very clean. Staff was wonderful, and helpful. Beach was nice but very shallow. Nice pools but need more umbrellas. Food was good and other restaurants also good. Very large complex but many trolleys to take everywhere. Definitely best to stay in resort by beach.

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Private  - 

Verified Purchaser

Valentin Imperial Riviera Maya: Incredible stay and a memorable place

The moment we arrived we were treated exceptionally well by friendly and helpful staff. We had a beautiful room, the beach area was gorgeous and pools were clean with lots of entertainment and activities throughout the day. Delicious and plentiful meals at each of the restaurants, and delightful drinks of the day! We cannot wait to return!

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Nice family resort

PROS: -Great layout with a smart design idea to cover path walks from buildings to restaurants/theater. No need to worry about rain or too much sun. -Never short of a natural shade or lounges on the beach. -Clean resort, well maintained. Clean, spacious room, nothing extraordinary. Unfortunately on the ground level very smelly :-( -Nice for snorkeling CONS: -Can't say the food is bad, but not great definitely for this resort level. More grilled fish would be good. Better organized [... read more]

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Ppoulin0130  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Excellent resort

Stayed at Bahia Principe Sian Ka'an July 2nd to 9th 2017. The adult only is awesome. Great service from Alberto, the butler assigned to us. Food was really good everywhere we went, from buffet to Cenote restaurant to all the a la carte we did. Grounds are really good; some repainting ongoing which is necessary in this climate. Staff are polite and friendly. Check in and out was painless and fast.

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