Dreams Puerto Morelos Resort and Spa: Awesome resort

The secrets silversands resort is by far one of the best luxery resorts I have been to. The rooms are very modern and clean and spacious. The staff go above and beyond to make your stay the best possible! The entertainment staff were amazing at keeping you going and having fun! I will definitely be returning!!!

The Fives Beach Hotel and Residences Playa Del Carmen: Not bad not the best

This was my third time in Cancun and would have to say that this resort was more of a four-and-a-half than a 5 reason being the beach was beautiful rooms were clean service was great and everyone was super friendly however the food was okay very small buffets and very repetitive also there is absolutely no nightly entertainment or disco for people that want to go out at night or do anything at night to became extremely boring and would have to go off resort to the club area in order to do anythi [... read more]ng this Resort is great if you have a family or are in your 40s to 50s that just want to relax but anyone from their 20s to 30s would find this Resort boring.

Ocean Riviera Paradise: Amazing New Resort

First of all Miranda with Tripcentral.ca was an amazing consultant. This resort was amazing. Our first all inclusive. Adults only section but fam friendly. Amazing staff and service. Go and enjoy.

El Dorado Seaside Suites: Great honeymoon resort!

The resort was beautiful! The food was even better! It was a great place for our honeymoon, a party in the pool and laid back at the beach. There was one bartender that really stood out at the big swing bar. He danced and sang all night long and kept you entertained. I loved the swing bar! However there was another smaller swing bar and one of the bartenders could get you drunk in two drinks and had a terrible attitude when you asked him to put less alcohol in... we avoided him! The other staff  [... read more]was great! Very friendly and they are all hard workers! The room and the view was beautiful. My only complaint would ve that the room service was either cold or the person in the kitchen had no idea how to make things... there was only 1 time where it was warm. The beach could also be a bit bigger but everything else madr up for it. We would definitely go again

Ocean Coral Riviera Cancun: Fantastic Resort with a Teeny Tiny Bit of Beach Problems

Ocean Coral & Turquesa is a beautiful resort and their staff are very polite and approachable. The food was absolutely phenomenal (Blue Moon Restaurant in particular) and provides many options for individuals with dietary restrictions/preferences. They even give their guests a card which marks which restriction/preference they have and the guest presents this when they eat so the kitchen staff will accommodate their preference/restriction. The pools were great, minus the fact that they got v [... read more]ery warm by the end of the day which is understandable, because the sun and all the bodies swimming in it. Unfortunately, by no fault of it's own, the resort's beach (as well as many others along the same coastline) are experiencing an issue with seaweed. Most days there would be large mounds of seaweed washed up on shore and entering the water was uncomfortable because it would either be floating in the water or you would step on it. With that said, the resort is very good at controlling the seaweed problem by having members of their staff tasked at cleaning the beaches each day. The larger issue with the seaweed is that as less people use the beaches, the pools get crowded quite quickly. Make sure you get to them early if you want decent chairs. The room was great and very cool (thank you, air conditioning). The only issue we experienced with our room was that the water temperature from the shower was inconsistent so it was hard to have a shower without adjusting the temperature several times. Additionally, there was no door to our bathroom, just a curtain which although stylish and romantic, for those individuals who may enjoy more privacy in the bathroom this may prove to be a bit uncomfortable. Overall, our vacation was fantastic and despite the very minor issues which we encountered, we would definitely recommend the resort to friends/family. Ps. they have a wonderful entertainment team who are very engaging and fun and their dancers are absolutely phenomenal!

The Fives Beach Hotel and Residences Playa Del Carmen: Good but not much fun

Service is great. However after 1 am its dead. Every bar is closed. Cant swim in the pool. No people outside. Great if you are looking for a quiet place. Not cool if you want parties. Close to lot of cool places. If you want to rent a car and go to places your self its nice.

Bahia Principe Explore Tulum: Beautiful resort, but way to many kids

July 16-26/2017 When we arrived we were put in a villa way out by the Dolphin pool. It was a long walk to everything. We asked for a room change since we were repeat customers, then put in Villa 12..... it was awesome!! View of pool and ocean. The pools are very warm this time of year and lots of families enjoying the pool , which made it difficult to have a quiet day. The worst was people .....from the US always trying to hoard in on your umbrella!!! They practically sat right beside you. We  [... read more]had to ask a few times for people to back up. The food was absolutely the best I have ever had at an all inclusive. We did 1 a la carte and it was good. Service in the buffet was top notch due to a wonderful young man named Gama. He lead us to the air conditioned section everyday. The bar service at the main beach was hit and miss, some bar tenders where grouchy and rude. They work very hard having many things to do, but if you can't be nice under pressure get a different job. Would we go back...... only to the adults only section.

Occidental at Xcaret Destination: Great vacation at Occidental at Xcaret destination

This is our 2nd time at this resort in the last two years. The grounds were well maintained, as well as the pools, there were lots of leaves and berries in the pool some days, but there were 3 staff in the pool trying to clean it when we were there. I expect it is a big job to maintain the pool with all of the trees surrounding it. We upgraded our room to a suite in the Royal area as we were there celebrating our 5th anniversary. The suite was perfect and so big with ocean view and on a corn [... read more]er, so we had two balconies. We ate at all of the restaurants and had not complaints, we had sushi at the Oriental a la carte which was good. The sushi at the snack bar was also very good, and the chef came out and made us some special sushi just for us when he saw that we were enjoying what was in the buffet. The restaurant at the Royal area had the best food overall, breakfasts, lunch, and dinners were amazing at this restaurant and all of the staff were amazing. Room service was also available but we did not use it. They made us a Mexican fiesta dinner one night which was awesome and we had a full seafood dinner another night which was also amazing. We did not swim in the beach area this time, but it looked very clean from the beach snack bar. Overall this was a great spot for our 5th anniversary and we did spend a day at Xcaret next to the resort which we also enjoyed very much.

Selection Riviera Cancun: Great Resort!

Good service, friendly staff, clean room, nice pools and restaurants. Always offering to serve drinks and quick service. No pressure to purchase a time share or purchase the prestige plan. Short transfer from the airport. Enjoyed our stay.

Riu Tequila: Not worth it!

Where should this review start? This trip was myself and my elderly mother (her first time to Mexico, my third time, but never at Tequila). Two people and we only got one room key. We had the "garden view" room, the view was of a manhole and the street. The knob of the dresser fell off as soon as we got there. The blankets smelled mouldy. The alcohol in the room was watered down, one alcohol dispenser was broken. The buffet food was lacking, salad bowls had water at the bottom. When eating it, i [... read more]t tasted as if there was chlorine in it. Last but not least, ROACHES! I wondered why the hotel staff kept cleaning all the time; well that's why...little critters crawling around the hotel lobby! Oh wait! There was cat in the lobby who kept vomiting! This trip was a total disappointment and waste of money.

El Dorado Royale: Phenomenal

This resort was absolutely amazing! Excellent food,excellent service, excellent entertainment, wonderful staff! I will definately be back in the near future!! We upgraded our room to a luxury swim up suit and it was incredible! Best decision ever!

Bahia Principe Explore Coba: Riviera Maya / Grand Bahia Principe Coba

Stayed at Grand Bahia Principe Coba for 7 days (all inclusive). There are 3 resorts connected together and you can use all the restaurants/facilities when you staying at any of them (Principe Akumal/Tulum/Coba). Good food, friendly staff. The only thing some people may not like is that resort is big, you will need to take the golf cart shuttle to get around if your room is on the far end of the resort.

Sandos Playacar Beach Resort: Excellent family resort

PROS - beach was beautiful - food at buffet was fantastic - staff and service phenomenal - very attentive to detail (especially for wedding couple) - entertainment was different every night and very well orchestrated CONS - rooms are dated, had to be moved 2x (air condition was low, and huge tree obstruction on balcony) - resort was huge, front lobby to beach/pool was too far, very inconvienent - music at pool was poorly set up, and entertainment at beach was mediocore Overall, a v [... read more]ery good experience for friends and families, and especially for Wedding, the wedding coordinator did an amazing job and the actual wedding day went as perfect can be and was beautifully set up (very impressed with wedding day) Manny.

Blue Bay Grand Esmeralda: The Best Holiday We've Had

We loved the staff and their cheerful, respectful, and accommodating relationship with guests. The food was absolutely amazing! The only thing regarding food that we weren't too happy with was that men had to wear long pants should they want to go to one of the specialized restaurants. We find that the climate does not allow for such thing since it's too hot. The pools were constantly clean and great activities were being held by staff all the time, including food and snacks! The bars offered a  [... read more]great service as well! Sadly the beach has rocks as you walk into the ocean and wasn't clean from weeds, but the sand was really nice and there were always enough chairs. Our room was constantly clean and we had all the towels and supplies that we needed. All in all it was an amazing experience and would 100% recommend it!

Grand Sirenis Riviera Maya: Beautiful scenery and wildlife

My husband and I really enjoyed the wildlife, rio lento (lazy river) and the ocean. The downfall is everything is spread out so lots of walking, although they do have shuttles. The buffet food wasn't the greatest either.

Selection Riviera Cancun: relaxing holiday

Service was excellent. The best food I have ever had at any alinclusive resort. Not really much night life to speak of. The beach isn't that good for swimming, great if you like wading in the water. They work hard to keep the beach free of seaweed, nice to walk along. From the front desk to the servers, to the maids everyone was polite and always had a smile. You never had to wait long to get a drink on the beach,whether you tip or not.( I always tip 20 pesos every now and then at the beach [... read more]) it get hot down there. Take care of the people that are taking care of you that's my way . The beds are great so are the showers. If your looking for a clean quite resort to relax with great food you will love it it Sensatori Azul Riviera.

Platinum Yucatan Princess: Prestigious Resort

Spent our 10 year wedding anniversary spoiled by the friendly staff, carefully crafted dinners, crozy modern room and stunning views all around. Glad we had a swim out room to enjoy and relax in the cabanas all afternoon. A++++ Resort

Occidental at Xcaret Destination: Simply said : Go elsewhere, save your money, worse than two star !

Where should I start... 1. Bad location 2. Mediocre service 3. Food choices: bad 4. Speciality restaurants : horrible 5. Amenities: worse than two star 6. Access to services limited unless you upgrade to some "BS" royal club. 7. Tours and excursions: overpriced as compared to what they cost outside the resort. 8. No beach at all !! 9. Tiny pool with a congested swim-up bar. All in all, I suggest you, readers, to go elsewhere. Not worth the money. Probably we would have had more fun  [... read more]and entertained better had we booked a regular hotel in the city of Playa Del Carmen and ate where ever we wanted and did what ever on our own.

Grand Sunset Princess: Great Resort

Amazing place! Good food, entertainment and staff! Enjoyed every bit of the trip. Great place to go for a get away vacation. Resort has so many activities to do. Can easily book tours outside the resort.

Blue Bay Grand Esmeralda: 3 starts resort

This resort requires preventive maintenance, pool and hallways in the building are deteriorated. Lack of maintenance in the pool even sometimes low recirculation of the water in the pool created grease spots