Bahia Principe Escape Runaway Bay: A few challenges with resort

Al La Carte booking system - when we arrived on Nov 29th we were told we couldn't book Dec 3-9 dinners until around 230pm Dec 2nd. At around 930pm Dec 1st we just happened to go on site and reservation system was open. Luckily we booked our restaurants because by 10am Dec 2nd all reservations were gone. App not being user friendly/containing relevant info - entertainment location not included on the app - had to hunt it down on the resort property. Kids regularly showing up in adult pool a [... read more]nd security needing to be advised - why was security not monitoring the premises? Air conditioning broken for 3+ days - self explanatory Water pressure spoty- sometimes it was great, other times it was just a trickle.

Royalton Negril Resort And Spa: Great resort!

Big resort with lots of options for beach, food, rooms and entertainment. Rooms and entire resort are very clean - rooms cleaned daily. Overall service was great with fast turnaround times. Food was good - however, the Jamaican options at the buffet were great. Only complaints would be kids pool and the al a carte restaurants. A la cartes - Tex Mex and Calypso was extremely slow. Kids pool - water was cold and the big bucket that drops water was too aggresive and loud for our kids (4 and 6 [... read more]).

Ocean Eden Bay: Disappointed!!!

This is the 4th time travelling to Jamaica, this time we travelled with a group of 21 people. I have never been so disappointed with a resort before, every-time you go to the bar, you feel like you’re bothering the bartender to give you a drink, the food is okay not much variety, did not see any of the fruits Jamaica is known for, the bars are always running out of cups and straws, there are no servers walking around the pool or beach to ask of you need a drink. There are about 4 or 5 couples  [... read more]from our group that got their money stolen, and are still trying to get resolution from this hotelI would not recommend this hotel to anyone, find another hotel to stay at.

Bahia Principe Escape Runaway Bay: Average Resort

Beautiful ground, small beach areas ie can't take long walks on the beach, food overall good not great, buffet food often cold. Service very inconsistent from poor to good. On occasion, you asked for something they either ignored you or said they would get it for you and never came back to the table. Even the one towel person just glanced at us standing there and continued to talk to a coworker. Al a carte restaurants better service. Some minor issues in rooms never resolved. We stayed at the lu [... read more]xury side and excepted exceptional all around.

Ocean Coral Spring: Amazing resort

Gorgeous, clean and spacious hotels. Ample amount of options for daytime and evening activities & amenities. Food was phenomenal. Pool great. Only thing the beach was very rocky and had large amt algae.

Bahia Principe Explore Jamaica: Jamming Jamaica!

Bahia in Runaway Bay is quite nice! Very large resort with many different activities in different places all at once. You can fill your day with something different each and every day! Pool activities were a lot of fun and packed with energy! The entertainment staff was the best! Snorkeling was definitely up there as well! Soooo many different places to eat with so much variety! The beaches were raked every night for our visual pleasure! Thank you Melanie for all your behind the scenes extended [... read more] details to make our travels top notch, you’re the Best!!

Azul Beach Resort Negril: Awful Food but nice swim up room

The hotel grounds are well kept. The swim up pool is nice drinks are okay but they are always out of somthing. Example mint, banana, rum cream the list goes on. Everyday was different some days they had what was on the menu but most days they did not. This hotel is not worth the price at all. I was disappointed, to say the least. No hot water around dinner time, our swim up balcony door wouldn’t lock. Lots of people asking you to buy stuff on the beach, which got annoying.

Grand Muthu Runaway Bay Club Caribbean: Meh

Resort was pretty much what I was expecting with two exeptions. First, they ran out of beer on the wednesday and thursday. I could see this happening but would expect it to be remedied quickly not repeated the next day. Secondly they "ran out" of certain foods, that seemed to be remedied for us (4 of us) because we tip well but others went without. This method of extortion for tips would be easily eliminated with a good supply of foods and screams "Bad management" to me. Its too bad beacuse mo [... read more]st of the staff were quite nice and helpful.

Secrets Wild Orchid: We will be back!!!

We just got home 3 days ago and cannot wait to go back. My husband and I were there for our honeymoon and we couldn't have been more happy with our experience. In all honesty, we were a bit nervous to come to this resort because we read some reviews of unhappy customers and after about 24 hours at Secrets Wild Orchid, my husband and I were wondering what these unhappy customers have to complain about. The staff were so friendly and welcoming, the food was plentiful and delicious, the resort i [... read more]s absolutely gorgeous (I cried seeing that beautiful hillside view), the evening restaurant experience was very romantic....like I said...we will be back. Every day was living a dream. We did not do any excursions as we wanted to enjoy the resort in it's fullest and I'm glad we did. While the fitness gym is small, get there early to avoid a rush. We used the bikes and had so much fun lapping the resort over and over. The jerk chicken on the beach was an amazing daily highlight. The flavours were incredible. We went snorkeling off the shore as well. It did not take long to get drinks from the bar either as some folks have commented in past reviews. Be kind to the staff, use your manners and you will be served quickly. Even on the beach we had our drinks delivered in a timely fashion. I think it's helpful to remember there are other people on the resort ordering at the same time as you, so be realistic. I had the pleasure of spending my birthday in Jamaica and the staff at the Bordeaux restaurant sang to me and made it so special. Kimberly was our server and she made my birthday dinner a memorable experience! She is so friendly and "real" and people like that land with me and my husband. We went to the Bordeaux restaurant most nights and had the filet everytime. The scenery at that restaurant was our favourite with the outdoor candlelit dining and night view of the hillside. I found it very romantic. We did the Himatsu restaurant as well and Romaine was our entertainment there! It was very fun! Keneil served us at the poolside restaurant on Wild Orchid side. He had personality to boot! We enjoyed watching him slay serving tables and singing a tune while he did so. We had many wonderful conversations with Syan, Bryan, Dacosta, Alyssa and the workers who were cleaning up the shore at the beach. Everyone was so friendly and what we noticed was that they kept asking us how we were enjoying our experience. They were very interested in hearing our answers and connecting. It meant a lot to us have this personal touch from the staff. I cannot capture our level of happiness with this review even though I'm trying my hardest! Secrets Wild Orchid will have our hearts forever.

Riu Montego Bay: Nice resort with amazing staff!

Very good value for the pricepoint. All three resorts: Riu Montego Bay (RMB), Riu Reggae (RR), and Riu Jamaica Palace (RJP) share evening activities at RMB. RMB was definitely the more ‘fun’ resort with a younger crowd. RR and RJP seemed to have more premium liquor and food options, but RMB definitely has more variety. Also RR and RJP can come to RMB and enjoy all amenities - but not vice versa. Beautiful beaches at all three locations, unfortunately there was quite a bit of seaweed when  [... read more]we were there. Staff was all excellent. Would definitely recommend RMB.

Riu Palace Tropical Bay: Amazing resort! Delicious food and WONDERFUL STAFF!

Beyond my expectations 5*****… I have never been to a resort where I would go back and RIU Palace Tropical in Negril is it! The staff are so wonderful and friendly. The entertainment staff was fantastic.. the food was delicious. The room was great, clean and large. The beach was beautiful! Can hardly wait to go back.

Riu Montego Bay: Riu Montego Bay Resort

We count our blessings, thank you to the wonderful staff who have made our vacation at Riu Montego Bay Resort a memorable one. The sun salutation was a nice touch. As for the food, Kulinarium is highly recommended. Took at cab (see desk at hotel entrance) to Rockland Bird Sanctuary; Dwayne Finnikin was our tour operator. Thank you Dwayne for making our trip a safe one.

Sandy Haven: Ya Mon! Everything IRE!

We just got back from spending 7 wonderful days at this beautiful boutique hotel. There are not enough positive words to say about the property, location on the beach and all the wonderful people who work there. Kudos to Pops, Shirley, Kevon and Edward . Thank you all for all your great recommendations and helping us have the time of our life. You will never be forgotten and we will be back to visit you again for sure.

Couples Swept Away: Best beach !

I am a repeat guest and loved it! Many of the staff here go above and beyond. I did find a difference in the food mainly at the Palms. I hope they rectify , just not much selection and the quality was not where it was in April. The rooms are dated but very clean so I am ok with that. I feel mostly paying for beach but this is rated at a 5 star so for me I expect the food to be there. I heard many repeaters say they will be trying elsewhere because it is pricey and has changed. Julian who does t [... read more]he glass bottom boat is amazing , so not miss it !

Jewel Paradise Cove: Fun in the sun

Was a great little resort, the grounds were beautiful, well kept and very well laid out. The food was great (more than enough to eat). The beach front was a little deceiving from the photos but still very enjoyable. The room was ok , could use some up dating , the deep jet tub was hard to get in and out of for the older people. The water sports girl was simply the best and most hospitable person on the island Great times overAll

Royalton Hideaway Blue Waters: Outstanding Resort. Beautiful ambiance and beach.

Location was excellent, just 30 to 40 minutes away from the airport. Beach was very clean. It was cleaned off weeds ever so often. The beach has a gradual slope and shallow so safe to swim. The nightly entertainment was amazing with plenty of variety. There was an extensive spread of buffet Italian, Mexican, Caribbean, Asian stir fries etc. They could do better for vegetarians/vegans and Indian Cuisine other than beans, lentils, couscous and quinoa. The security within the facility is tigh [... read more]t so felt very safe. The staff are very helpful and quick to respond to requests. Always service with a smile. Shout out to Siesha Addo and Bianca at reception and Fernando who went over and above their call of duty to help us. Housekeeping could do better to deliver on requests. Overall it was a great experience and would love to go back in the future.

Bahia Principe Escape Runaway Bay: Even though the Resort is huge, it was immaculate and well maintained.

Our flight was on time but was not impressed that it took us almost 3 hours to get to our hotel. The bus driver had us waiting close to 45 minutes for a couple who was outside the airport enjoying beers, etc. There was absolutely no need to stop midway for restroom breaks when all we wanted was to check in to our hotel. The noise factor every night with extremely loud music was too overbearing. No clocks in the room and the air conditioner was not working. Unable to use the Room safe  [... read more]the last day of our vacation due to low battery. Overall, wide selections of meals but it was disgusting on the high volume of flies in cafeteria. As a result, we were forced to have our breakfasts and lunches everyday at the Jasmine Restaurant, We had reservations at the Japanese restaurant on November 22, but we were turned away after waiting for close to 20 minutes. The reason being the hostess was rude and could not find our reservation. We were there to celebrate a family member’s birthday. The hostesses at the restaurants should be more courteous, friendly and pleasant to PAYING GUESTS!! The saving grace was the exceptional services received by outstanding employees such as Keith, Casey (bell boys) and Nicola who attended to our room bar. A big shout out to Tiffany, evening waitress at the Jasmine restaurant who went above and beyond the realm of her job scope to get a meal over to one of our relatives who was sick the day before our departure on November 24. Only Received bath gel the day before departure.

Bahia Principe Explore Jamaica: Resort is not what it used to be

We just got back from a 7 night stay and it wasn't the same as the last time we went. The staff seemed unhappy and not interested in being there. The buffet was always the same and the food was warm at best. Sometimes they even ran out of certain foods. The hot stations at the buffet sometimes took 25 mins to get through. Getting into a la cart was hard even though no one was in the restaurants. Tipping has almost become expected, even for poor service. The bathrooms on the beach always had issu [... read more]es ranging from dirty and not cleaned to no toilet paper to water issues. Staff was lacking but it seemed like they were trying to hire. Evening entertainment was okay but didn't start until really late at night. Rooms need a lot of work, I know they are working on blocks to renovate them. The mattress were awful and pillows were worst. The beach is clean and the water is clear. We spent the week on the nude beach which is small and quiet, which was perfect for us to read and relax but water shoes are needed (which we brought) as it's super rocky. Unfortunately our first time there was amazing and wanted to return, after this trip, I don't think we will be back

Hedonism II: Everything went wrong

I got to the Hotel after finding out my transfer to the hotel didn't exist. The Reception had no booking records for me, staff was helpful and found me a room (7th visit) rooms are clean, food is great, staff is friendly and followed up with me to ensure I had a proper transfer to the airport. (taxi cost $100 from airport $150 back to airport) Sadly booking Rep and contact numbers provided were not helpful

Royalton Negril Resort And Spa: Best Ever!

2nd Time there - Never disappointing. Great people, great food, great resort. Special shout out to Dorrett Black ! Amazing trip !!! Sure to please everyone! Gotta love Jamaica! Satisfaction guaranteed