Blue Bay Grand Esmeralda: Steal money

Everything was good,from our room cleaner guy has stolen 300 dollars! SURPRISE! We had good service,good food,but we were disappointed that somebody from service guys is a thief! unfortunately we forgot to use safe box.

Blue Bay Grand Esmeralda: Great Vacation

Another great vacation! My boyfriend and I come to Mexico every year. And this year we stayed at the Blue Bay Grande Esmeralda. The resort is very clean, with friendly people, the food is great, and the spa is amazing and relaxing. Antonio the head concierge of the hotel made my birthday special, sent chocolate covered strawberries and a bottle of tequila to our room. He also ordered me a birthday cake at the French restaurant. If you are looking for a place to relax, this is the resort for you.

Blue Bay Grand Esmeralda: Great Hotel

Overall Hotel was great. Amazing food, service, and rooms. The grounds were immaculate and there were always friendly staff cleaning public areas. The only negative areas are the beach. This is in really bad condition. It is man made and the sandbags used for fill were showing. Lots of seaweed. I am a beach person and saying this I did not sit on the beach at all. The pool was located on directly beside the beach. It was amazing and I did not miss the beach at all!! All amenities were at the poo [... read more]l and you still had the wonderful ocean breeze. Overall great resort!!

Blue Bay Grand Esmeralda: Very Nice Resort at a good price!

The hotel was great. The room spacious and very nicely decorated. We had the 4th floor of section 7 facing the garden. It was very quiet and conveniently located next to the small quiet pool. The beach was disappointing but we heard that from previous reviews so it wasn't a surprise. There were lots of chairs on the beach though so that made up for it. one other thing that I didn't really like was that the pools closed at 7PM. I felt that was really early because I like to take a swim in the ev [... read more]ening after a hot day.I think 10PM would be more reasonable. They said that they closed at 7 to clean the pools but I never once saw anyone cleaning the pools other than in the morning. The entertainment at night was average. Nothing really blew us away. The could work on that part of the experience. On a couple nights we left because it wasn't very good. The food was good. We could always find something good to eat. Maybe more cooked vegetables. There were a lot of proteins but not many veggies to choose from. The restaurants were good and we always managed to get a reservation. The french was our favorite. we weren't bothered by the timeshare people like some reviewers. We were told how to deal with them just in case but it wasn't needed. Prices in the gift shops weren't much different than the prices when we went to 5th avenue shopping. If I had my time back I wouldn't have gone. there were too many people picking at us to go into their stores. It really turned us off. Maybe try somewhere less touristy. Overall, I would highly recommend this resort to anyone that is interested in going for a relaxing vacation.

Blue Bay Grand Esmeralda: Fantastic resort

This hotel was very clean, well kept and the staff were amazing. I did find the beach was what I expected but still well kept and clean. Would definately go back. The rooms were so clean and were cleaned every day. The food was awesome and always had something different to pick from.

Blue Bay Villas Doradas: loved it

Awesome...very relaxing...loved the room and our location. Service was excellent... just a very good vacation. Loved it!!! Weather was awesome. Had a massage which made our vacation that much better. Lots of activities to chose if you want to. Just loved relaxing by the pool and taking long walks on the beach.

Blue Bay Grand Esmeralda: not good

we had ants little red ones in our room they we in our clothes , bed we fought with them for 3 days about it then came and sprayed raid finally the third day they move us to a new room got up the next day and that room had ants on the balcony going up the wall this ones were black then came and fumigated our balcony so it was fine after that

Blue Bay Villas Doradas: truly a pleasant vacation

the food was outstanding and the staff attentive . the room was spacious and comfortable quite. i took my first tour off a resort and was totally elated with the scenery and the people. there were 8 of us in our party and while we had great fun together the resort was large enough to find quite time alone.

Blue Bay Grand Esmeralda: Resort Ok

Was at this resort April 23rd to 30th. This was my 7th time in Maya Riviera and I have to say this was, at the most a 4 star resort. The food was good, the grounds were very clean. The beach was murky. This was disappointing. There was occasionally a foul smell throughout the resort. I had a good time but I will not go back to this resort, however I will go back to the Maya Riviera.

Blue Bay Villas Doradas: Beautiful Resort

for its age the hotel is beautiful.Its very clean and tidy.The staff are very friendly and courteous.They would go out of their way too help you.As for the food its the same as everywhere you are not going to like every thing but to be hungry would be your own fault.It was delicious.Were definitely going back..

Blue Bay Grand Esmeralda: Loved this place!

I really enjoyed my 1st visit to Mexico & loved the resort! I will admit the wifi was annoying but it is a vacation so I put my phone down and enjoyed my hubby! Great staff, great room, amazing food!!

Blue Bay Grand Esmeralda: Amazing resort!

We travelled to Blue Bay with two other couples and had a wonderful week.The hotel is clean and spacious. The grounds and beach are beautiful and very well maintained. The food was very good and a great selection to choose from. Reading many reviews before we visited I was not sure what to expect. Many complaints about the seaweed on the beach as we all know this is natural. I live in Nova Scotia and believe we have some of the most beautiful beaches anywhere but they come complete with rock she [... read more]lls and seaweed! We were given the opportunity to visit the sister hotel Blue Diamond for a couple of days. WOW if you have the chance I strongly recommend you visit there. It is five star all the way!! Thank you Walter at the concierge desk for providing us this opportunity. Blue Bay is large but very easy to get around we never had to wait any longer than five minutes for a drive. The signage is excellent so even someone like myself who is not good with following directions it was very easy. Do not go on your patio without your door card and shut the door or you will be locked out. If you do not want the animals visiting you on your deck do not feed them. I have not one negative thing to say regarding our week at these two beautiful facilities. I can not say enough good about the amazing staff at these two resorts.a special shout out to Alberto and Victor who served us breakfast and dinner daily also provided me with salt for my sore throat. Thank you to Nacho at DiveX for the great day on the water and his very interesting stories. We have travelled south for many years and different destinations these two facilities rank in the top. As this review may sound great to the giant company that is the owner of these fine hotels never forget it is the STAFF that make these two place not just another southern destination!

Blue Diamond Luxury Boutique Hotel: Paradise

My wife and I were very please with everything. There was so much to be grateful for such as the beautiful manicured surroundings, very kind and ever pleasing staff, best food ever, not one issue. You can always find issues if you you go looking for them but all the others positives outweighed any small so called problem that may occur. Its a different layout than the traditional oceanfront rooms, but they will come pick you up to take you to the beachfront just call them they are there within 5 [... read more] minutes or start walking they will stop for you as they pass back and forth. We had the standard room called the junior patio suites and it was much more than standard, far exceeded out expectations. The bartenders and waiters remember you and always are making your day a great one. The beach has some seaweed but the staff was there each day to remove it, most well kept beach on the strip!! Didn't hear really anyone complaining other than that one washroom was out of service for a few days, there were plenty others to use so like I said look at all the positives.

Blue Bay Grand Esmeralda: Very nice - outstanding value

Stayed at the Blue Bay Mar 21 to 31 2015. Third time there. It's certainly not a five star, but for the cost it stellar. Two most favourable things are the excellent staff who ALWAYS go the extra mile and the food. Really great! It's a big resort so lots of walking, but for us that's perfect after one of the great a la cart dinners. Lastly, the fitness facility is the best I've seen at a resort, and honestly, that's a huge benefit.

Blue Bay Grand Esmeralda: Budget resort ....

Food was good, lots choices, resort too big and spread out, have to take the little train everywhere, overall it def needs renovations and upgrades , not comparable to other 5 star resorts, our first room the bed smelled like urine and the bathroom like mold , we had to switch rooms, major party crowd and very loud , not relaxing at all, staff was nice and helpfull though!

Blue Bay Grand Esmeralda: Great Resort

We quite enjoyed the resort. The ocean water was really stirred up and was always dirty looking. You could go in it but not as nice as other places we have been but the beach and pools were great with lots of seating available. Food was really good also.

Blue Bay Grand Esmeralda: Amazing resort

Blue bay grand Esmeralda is a large beautiful resort! So clean, the staff are friendly and go out of their way to make sure you have a top notch experience. The food was great. Great value for your money

Blue Bay Grand Esmeralda: Amazing Resort

This was our first trip South and staying at the Blue Bay Grande Esmerelda in Riviera Maya in Mexico was an AMAZING experience! LOVED the resort, pools, the activities and the food was EXCELLENT!!! I would HIGHLY recommend staying here and we can't wait to go back next year!!!

Blue Bay Grand Esmeralda: Great Resort!

Overall, a great resort for the price. Check-in was expedient, rooms were clean and well maintained (+ AC functioned properly), the food was very good, and the staff were friendly and helpful. The pool area is quite large and finding lounge chairs was never a problem. A sail boat was available to take out on your own (not always the case), and we enjoyed the snorkeling expedition we took that left directly from the resort property.

Blue Bay Villas Doradas: 80% Pleased

80% Pleased. Food was not the best, rooms were ok. Beach was good, bars were good, entertainment was good. All excursions were very good. Staff were very accomadating and friendly. Next time our group travels, I will do my best to convince them to do a 5 star and do it in Puenta Cana.