Iberostar Origin Playa Alameda: Iberostar Playa Alameda- somewhat ok feedback

The overall experience at this resort was ok with a few hiccups and inefficiencies as explain below : ( the restaurant associates, all the workers were amazingly friendly who provided great service though). 1. The internet service was horrible and they must do something about that to have repeat customers to this location 2. My wife only eats vege and fish but most of their vege dishes had bacon or pork bits in them that was not pleasant. They call talepia fish a seafood , That was a [... read more] joke yet the location was so close to Atlantic Ocean . They did not have any shrimp dishes during our 4 days stay. They must keep appropriate seafood and condiments to go with fish dishes . We packed some spices but can’t just pack the whole kitchen with us! 3. The drinks look elegant but seemed really off and the taste was misleading ( only wine was close enough and some beer Bev), I used to work as a bartender and they couldn’t fool me with this. Although we heavily tipped the associates we were not too impressed. 4. They need to rotate the food choices / dishes at buffet, and not present the same items everyday. 5. Taking cold shower was not impressive . 6. At the beach they did not have any change room 7. Couldn’t try any processed meat dishes ( burger, hotdog, cold cut meat) due to all having mixed meant in them ( pork/beef), can you not have just one 100% beef item ? Positive feedback: As I have mentioned, each of their associates were amazingly pleasant and friendly. They tried hard to entertain their guests . Live internet meant, the person who gives dance lessons at the beach each day. The accompanied dancer senior Juniato was very nice and helpful. The room service was very good. Beds could have been more comfy . Tv service can be improved with more choices and not just local channels . The resort is well planned , we liked the ambiance it offered. My special request to management is . Please charge more for drinks , or put a limit as to how many drinks per day a guest can be offered, but please don’t bluff anyone with water down drinks ! Or any fake drinks not appreciated. Overall, the experience was good because of the resorts friendly associates abd good entertainments. We will only revisit or recommend this place to to anyone if the above improves. We will research deeper before returning to Cuba again.

Iberostar Coral Esmeralda: Great resort

What a wonderful experience we had at Coral Esmeralda. We visited the resort late November 2023. Despite some shortages we had wonderful time. The young staff at the resort are great people and they will go out of the way to make your stay memorable. Thank you Jose Louis for the great entertainment, Darion and Ramses for the great service at the main buffet, Jessica at one of A La carts, all the staff at the lobby bar, Kayle at the spa, staff at the snack bar and the beach bar, very attentive s [... read more]taff at the beach. Also need to mention great customer service staff. Alway there to help and chat. Thank you Coral Esmeralda, till next time.

Iberostar Origin Daiquiri: good resort

very well upkept older resort Great beach Great staff ( 2 Franks and Adriana at front desk. Keven at the courtacy desk very friendly at the lobbybar) good food for Cuba) Nice room . our 2nd visit at xmas Great xmas eve meal!!! See you all next Xmas

Iberostar Selection Ensenachos: Very beautiful beach

Very beautiful beach. Very kind staff. Poor kitchen. Abandoned residential buildings and rooms. No mini bar. And very loud environment in the lobby.***********************************************************************************************************************************************************

Iberostar Selection Ensenachos: Honest review

We were there from Dec 21 to 28. Amazing beaches and good pools. The resort did a fabulous job to put together Christmas Eve dinner with all the possible variety. For the other days buffet had limited variety but freshly grilled chicken, fish and seafood was always available. Ala carte were not the best at all. This resort should improve in terms of entertainment for guests and more activities or live music in the lobby for guests in the evening time.

Iberostar Selection Ensenachos: Honest review

We were there from Dec 21 to 28. Amazing beaches and good pools. The resort did a fabulous job to put together Christmas Eve dinner with all the possible variety. For the other days buffet had limited variety but freshly grilled chicken, fish and seafood was always available. Ala carte were not the best at all. This resort should improve in terms of entertainment for guests and more activities or music in the lobby for guests in the evening time.

Iberostar Coral Esmeralda: Fantastic Resort at an amazing location!

We had the fortune to spend 9 days at the Iberostar Coral Esmeralda. The rooms were clean, spacious, and comfy. The food was fantastic (especially the buffets). The staff was extraordinary, friendly, and thoughtful. We were lucky to enjoy the Christmas dinner and it was the best food we have ever had. The surf and turf were cooked to perfection. It was quiet which we needed. There are not many rooms and you can relax at the pool without blasting music! The beach was cleaned every morning. We lov [... read more]e it there!

Iberostar Waves Dominicana: Beautiful resort

Resort was beautiful and spotless. We got to know 2 waitresses at the main buffet and they were amazing. Food at main buffet was outstanding - presentation impeccable. Our maid was top notch - made sure we had everything we needed. Rooms were clean but dated. Beach was beautiful and pool was nice with plenty of loungers available at both. Ocean was a little choppy but that is normal for this area. No issues with seaweed. We were told that this resort was going to be renovated and shutting [... read more] down for approximately 6 months in September 2024. We will definitely return!!

Iberostar Origin Laguna Azul: Mexico is great this time of year!

The food was not good (some meat had jagged pieces of bone hidden inside), I cut my foot when I stepped on a piece of broken glass next to the pool, which was only half open (the swim-up bar half was closed for maintenance. On top that, one of the employees at the currency exchange lied to my friend about the exchange rate, costing her over $200 dollars Canadian more she she was told. Many places on the resort seemed to open only when they felt like opening and not the advertised times and the e [... read more]mployee in charge of taking reservations for dinner was annoyed by having to book reservations and mixed up every reservation we made. Do yourself a favour and go somewhere else

Iberostar Origin Laguna Azul: Nice Family Resort

Well, this is a nice family resort: 5 pools. Unfortunately the part of the main pool with a bar was closed during our stay. But We were able to use other pools. Due to strong wind and waves the beach was deformed to unveil the rocks and some metal structures, as such it was not safety to go to the sea. We had to step aside from the resort to swim. The room service was good: water each day, towels are not changed for the stay, cleaning was excellent. The food: as we are seafood lovers we found  [... read more]it super good, as we had calamari, fish, octopus, mussels, scallops... Options for veggies and fruits. Entertainment team did their best and it was always funny and great. In general: even though this resort needs some repair done, It's a nice one.

Iberostar Origin Playa Alameda: a good banging 7 day trip for the buck

I would give this resort 4 stars. I loved the common areas because of the Cuban design and deckor. The swimming pool was very cold. The ocean was a bit warmer but big waves with a red flag beach for many days. The room was nice but the safe wasn't even attached to the wall and moved around, lol. No stocked fridge with drinks. If you want a cola it will cost you $4.25 us. There is no orange juice nor oranges. No bananas ! All in all a good banging 7 day trip for the buck, especially out of Hamil [... read more]ton.

Iberostar Origin Laguna Azul: Good times and people.

Was a fun time. missing items like eggs and meat. It’s an island. Cockroach in room. The atmosphere was nice. The staff were amazing. The pool with the bar was closed due to fixing it. Overall not bad

Iberostar Origin Daiquiri: Shocked

We stayed two weeks. Hotel, rooms, beach, service are great by Cuban standards. Food - is beyond terrible and I mean it. Vegetables selection - cucumbers and cabbage (not even fresh), that is it. Same food selection is served every day. And the selection is at its worst. Prison food. Flies are everywhere in the restaurant. Entertainment is minimal. You WILL get bored unless you are a kitesurfer. Decay is evident everywhere. It is only going to become worse. I love Cuba. I have travelled [... read more] to Cuba more than 20 times. And Cuban people, They are modest and polite at this hotel. But this is my last trip. My advice- pay a bit more and go to Dominican

Iberostar Selection Esmeralda: Attention to Traveller

Overall I had a good time but that’s because of the people I met. Beach was nice very clear water. The biggest problem was the food. Lack of options and the same stuff almost everyday. I had no eggs for the entire week. There’s no soda at all. Only drinks were water,mango juice, guava juice, and beer and whatever cocktails. Service is very slow, when I needed something it would take few phone calls to get someone to come or no one would come. Unfortunate because it’s a nice looking resort. I don [... read more]’t blame them for not having huge option because of the economy but I would not return for that and because of the service.

Iberostar Waves Costa Dorada: My happy place

I have found that the Iberostar hotels have a great vibe for a relaxing vacation. This resort is clean, the staff so, so friendly and accommodating. You can either join in with the games or just relax and read books, vacation your way. The ocean was red flag our entire time there but we were okay with that, you cannot control weather.

Iberostar Selection Esmeralda: Not a 5 star resort…

We chose this resort for the location as we wanted to do some fishing. Resort itself is fairly new and clean. Not much in the area to do outside of the resort if you are looking for an excursion. They had almost no alcohol (beer and sometimes wine), so we bought our own at a local store. This wasn’t a big deal as we weren’t really there for the drinks anyways. Food was as we expected, pretty much the same items on the buffet each day. Eggs one day but other than that, mostly meat, bread and [... read more] cheese. For what they did have, it was decently cooked. We had no hot water the first four days that we were there. Each day that we complained we were given a different excuse (runs on solar, it’s the breaker, etc.). It didn’t seem like anyone cared to fix the issue. Then one night we had an accident and got the sheets dirty (lady problems). We returned to our room to find that we were locked out. Upon going to the front desk we were told that we had to pay $20 for “special laundry services.” We spoke with guest services and told them we would pay on check out. The next day we were out and once again returned to our room to find that we were locked out. Went to the lobby and was again told to pay the bill. We found this extremely frustrating as no one cared to fix our hot water but yet they demanded payment for a sheet immediately. We didn’t care about the money but was the principal of the fact that they went so far as to lock us out for payment when we didn’t have basic amenities. It took us about 3 hours to have this issue resolved and it was only resolved once other guests also chimed in that that also didn’t have hot water. We also saw another couple get charged for a dirty bath mat which seemed a bit ridiculous. The managers at the resort are useless and seem to have zero authority to make any decisions at all. Overall the guest services staff and Jorge in the lobby were excellent and extremely friendly and helpful. The resort was also about 99% full of Russian tourists who the majority of were quite rude and cut in line at the buffet and would steal booze from the bar staff. The Cuban staff seemed to be very frustrated with them as well. I would say that this resort it’s definitely not a 5 star, probably more like a 2. If you come here it’s not for the amenities, it’s for the beach and location.

Iberostar Waves Dominicana: Wonderful vacation at this resort!

Lovely vacation here. The resort is about 28 years old and could use a facelift, as the Punta Cana next door just received. I had a peak a couple of days before it reopened. Just lovely. The rooms are very dated, but spotless, as is the whole facility. My hat is off to them! Staff is very well trained and extremely attentive, outgoing and polite. Just lovely. The food, selection and presentation is fantastic! One minor complaint was communication a couple of times and bartending. I ordered a Te [... read more]quila Sunrise one morning and was presented with a Greyhound(vodka and grapefruit juice). A Sunrise should not be stirred at all. They stirred every one I had there. On another note, I ordered Barcelona rum with pineapple juice one evening and received bourbon instead of rum. The day of our departure, I walked to the lobby to confirm our airline pick up to travel to the airport. The young woman at the concierge desk had no clue as to my question. Did not at all understand me. She was very polite but should have not been placed at this station. Overall, a wonderful 10 days in paradise. I will attempt to book the Iberostar Grand for a trip this coming March.

Iberostar Coral Ensenachos: Nice beaches

I was at this resort in February. The decline by December in quality was shocking. The food in the restaurant was inedible. Serious issues with supply of basic foods. Eggs were unavailable for 5 of 6 days. Breakfast was toast and bacon. We were supposed to have three of the specialty restaurants. We were unable to make reservations at any of the restaurants. Although we did get an 8:30 reservation at the Japanese restaurant. The food was so salty and overcooked that it was inedible. I ha [... read more]ve come to expect the food and amenities in Cuba to be of lower standards in the over 40 years that I have travelled here. The state of Cuba is heartbreaking.

Iberostar Origin Laguna Azul: Disappointed

The hotel has a nice layout but has shortfall in upkeep and basic stocking of rooms. The door wouldn't lock and maintenence was informed but was still not working properly. The food was horrendous barely palatable and I'm not a picky person. The beach is amazing so only points for location. The staff are friendly but minimalistic in response . Currently there is a food shortage so the omelets station was cooking up the stuff to go in the omelets but no eggs were added and plating it for lined u [... read more]p clientele. I got food poisoning quite badly during stay here and heard another whole family on the airplane coming home had food poisoning as well. Wouldn't stay here again and has actually left a bad mark to not want to come to cuba again in the future . Will stick to Mexico instead.

Iberostar Selection Paraiso Lindo: beautiful resort

Our stay at Paraiso Lindo was so amazing! Beautiful amenities. Good Buffet and awesome a la carte restaurants. Great family style resort with a host of activities for children. We would certainly book here again!!