Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3149 Reviews)

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Singh  - 

Verified Purchaser

Krystal Puerto Vallarta: good hotel

Food and most of services were good, beaches bars and pools are okay . Breakfast , Lunch and Dinner had many options and specially all service staff was excellent. Locations is very convenient and near to all needs.

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MullyMan  - 

Verified Purchaser

Delfin Beach Resort Puerto Vallarta: Perfect Location!

If your looking for a trip to see what "Authentic Mexico" is all about this is a great spot to stay! I went from Dec 8-15/22 and they have doing some great renovations that will make this hotel even better. The "tower" (8 floors) ocean view rooms are certainly the best ones their and well worth the money! Top notch restaurants, Cafes and Night Clubs all within a short walk.

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Good hotel

An older hotel but well maintained. rooms are comfortable and pools are great for the whole family particularly children. The tennis courts have an uneven surface but playable. The food in the a la carte restaurants is good but the buffets is at best average. If the food was up graded it would be a great resort.

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Glenda  - 

Verified Purchaser

Paradise Village Puerto Vallarta: Amazing Resort

This resort was amazing! Check in was a breeze. Great food, drinks and service all around. The activities staff goes all out to keep everyone entertained and busy at one of the pools but if you prefer a little quiet time or like to read head over to the other pool that is quieter and more relaxing. The beach is nice and big and great for long walks. There were always loungers and palapas available any time of the day at the beach. The new Copan Sky Bar is a lovely addition to this resort. There  [... read more]

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Private  - 

Verified Purchaser

Melia Puerto Vallarta: Great Mexican resort

We had a great time at this resort. Antonio helped us with a small room issue right away and this made a huge difference. Alberto and Alfredo provided extra attention and wonderful smiles. There is plenty of space to lounge unless it's Sunday which opens to locals. It was nice to see the families enjoying themselves but it would be a good idea to add extra cleaning staff for the washrooms near the beach on Sundays. The Mexican food was delicious but the meat at the Italian restaurant was sub par [... read more]

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Private  - 

Verified Purchaser

Decameron La Marina: Enjoyable

The Decameron hotels have expanded to three properties in Rincon. Nice that you can use all three as you wander about that long beach. Very Mexican, and not your typical westernized all inclusive, which is either good or not, depending on your perspective. This trip marks our tenth visit to the Decameron in Rincon. The people in general and the staff at the hotel are incredibly friendly and helpful keep going back.

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Royal Decameron  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Mexico family vacation.

I would like to take this time to thank Heather Felice of Trip Central , for her help in arranging our family vacation in March 2023. Heather has been very prompt with her service and has gone out of her way to speak with the other family members in obtaining their information required for this trip. I have been planning my vacations with Heather for a few yrs now and have always been pleased. She is the true meaning of her trade Travel Agent. I have recommended her to others as she has alwa [... read more]

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Private  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Budget Hotel

It was good value for the money but lots of issues like horse feces on the beach no hot water in shower, no adult entertainment, caters to children but beach was nice, adult pool was fun, grill and Asian restaurant were good

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Private  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Good value with issues

The grounds on this resort are beautiful. This resort is definitely for families . There is no entertainment at night for adults. Our room looked out on to the ocean and what a view! Food in the restaurants were pretty good. Seem like the resort was short staffed . Sometimes Horses on the beach left feces. Good for what we paid

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Private  - 

Verified Purchaser

Grand Palladium Vallarta: Definitely not anywhere near a 4 star resort.

The Hotel staff are friendly, hotel is 45mins to an hour away from Airport roads are bumpy / very bad , hotel very rundown and weathered showing its age, broken steps exposed rebar ,in buildings very poor lighting in hotel hallways and rooms, furniture is chipped and weathered no dressers in room only open shelves menu is mostly Mexican, for fish lovers great, they are very agressive on pushing Travel Plus program( Time Shares) Beach is small very rocky swim shoes required, no night adult enter [... read more]

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Big Tuna  - 

Verified Purchaser

Iberostar Selection Playa Mita: Oceanview room was fantastic!!

It was great resort due to everything was within walking distance including all a-la-cartes dining facilities. Arrived around 1 PM and was greeted with a margarita but was informed our room wasn't ready and we could check our luggage and enjoy the facilities until our room would be ready around 3 PM. The resort and vegetation was well maintained along with our room was cleaned daily. Beer allotments were hit and miss but one call to front desk and beer would be sent to our room pronto. Kudos to  [... read more]

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Private  - 

Verified Purchaser

Melia Puerto Vallarta: Great Vacation!

The hotel was clean and the staff was friendly and helpful! Could use an adult pool. A very family friendly resort so definitely could use a 2nd pool! Need a couple of better a la carte restaurants.

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Jane  - 

Verified Purchaser

Krystal Grand Puerto Vallarta: Awesome

Had a fabulous week at the Krystal Altitude Hacienda. We had a double room in the Hacienda, clean, comfortable bed, huge shower, excellent housekeeping service. The pool was beautifully clean and well maintained. Had family members who stayed on the family side. That side of the resort is under renovation and was not yet to the point of the Hacienda side. There were workers working hard to get the renovations completed. The staff were so friendly! and always willing to help out in any wa [... read more]

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CDN_WHITE_DIAMOND  - 

Verified Purchaser

Riu Flamingos: RIU JALISCO PTV MEXICO

THE HOTEL WAS NICE AS FAR AS HOTELS GO ,,, HOWEVER THEY HAVE ALOT OF THEIVES COMING IN UNDER THE RUES OF TOURISTS AND THEY SIT AROUND THE POOLS LOOKING FOR EASY TARGETS , DONT DRINK WITH THE LOCALS DONT LEAVE UR DRINKS OR CHILDREN UNATTENDED AND NEVER FLASH CASH ,, WE WATCHED 2 CANADIAN GUYS OVER INDULGING AT THE POOL BAR AND I RECOGNISED THE SCOPERS WATCHING THEM , I WARNED THEM I BELEIVED THEY WERE BEING SET UP , AND THEY SAID OH WERE BIG BOYS WERE OK ,LOLOL SURE THEY WERE ! DIDNT SEE THEM F [... read more]

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Myhughes  - 

Verified Purchaser

Decameron La Marina: Fun vacation

This hotel is smaller but has all the amenities we needed . Kayaks , paddle boards , not a lot of events at the pool but we were ok with that . Rooms were clean , showers hot , public areas clean! Food that should be cold was kept on ice! Not a ton of variety but lots of it , fresh salads and fruit. One downfall was one front desk employee did not speak ANY English , hopefully that was rectified . All other staff were pleasant and helpful. Could have used a small fridge in room to keep our wa [... read more]

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Private  - 

Verified Purchaser

Melia Puerto Vallarta: Worst Resort we have ever stayed in!

No where near a 4* - hotel old and in need if complete refurbishment, Food was not very good - same dishes every day, primarily Mexican fare with little variety I've never been to a breakfast buffet where you cannot even get bacon. Drinks very little to offer and ran out of something or other every day. No mojito, one day no tonic for a gin and tonic the next, and so it went on. Not enough chairs around the pool, beach not cleaned up

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Natascha  - 

Verified Purchaser

Riu Palace Pacifico: A beautiful and clean resort!

The Riu Palace Pacifico is a smaller resort so it's good for getting to the pool, beach and buffet easily. It's beautiful and very clean! lots of cleaning staff everywhere. The food was very good overall, seemed to be lots of choices and somewhat of a variety. We only ate at the steakhouse one night and the ribs were good (but just as good as at the buffet) and the chocolate cake was soooo rich and wonderful! Lots of fresh fruit, good drinks, great service everywhere. With the variety of seating [... read more]

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Private  - 

Verified Purchaser

Las Palmas by the Sea: Under New Management

I have been going to this resort for 20 years. I did not go last year because of Pandemic. This trip showed some major changes. For some they are good for others they are bad. They resort has now become a total non-smoking resort except on the beach which is public property. This is good because you could not sit by the two pools because smokers sat beside you and chain smoked then throwing their butts on the concrete. You cannot sit and drink by the sports bar or main bar anymore either.  [... read more]

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Fabe  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Royal Decameron was awesome!

We chose Royal Decameron because of its location. We love Bucerias and stayed many times before, but never in an all inclusive. This resort and its staff were incredible. The buffet food is just that, buffet food, but with enough options to please the picky palate. The beauty of this location is if you tire of the buffet and a la cartes, you will find a charming little taco place or restaurant along your walk into Centro Bucerias. The Chedraui grocery store is a convenient 10 minute walk wher [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Playa Mita: Nice hotel with great amenities!

The AIR CANADA ride from the airport was long1.5 hrs, as we had to make several stops We stayed ocean front which was very nice, the beach is beautiful to walk and no problem getting chairs umbrellas are also available We went to the pool every day, you don’t have to get up at 6am to get a chair! There are lots and all have palapas for shade. Beach bar was ok, Buffet was good, specially restaurants leave a lot to be desired. They serve a large portion of meat with little veggies You do h [... read more]

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