The hotel and all the services they offer in our opinion are first class ,
Clean , variety and quality of food 10/10
Beach very nice to many roks for my liking
This is our 10 times going to this resort .
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Michaela -
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Bahia Principe Escape Sian Ka'an: Amazing trip @ amazing resort
Our second visit to Sian Ka'An. Booked with trip central (Sandy Nichols)- great experience - very knowledgeable and pleasant lady to deal with. The resort is beautiful; what make it GREAT is the Sian Ka'An buffet- outstanding food. We have traveling to Mexico for the last 11 years- twice per year- and this was the best buffet ever. We have booked 6 A la Carte- but ended up only using three restaurants- Alux & Maiko (both outstanding) - then we cancelled the rest since the buffer was "to die for"[... read more]! Friday night is the "Gala Buffet " & Saturday night is "Seafood "- every meal at the buffet was absolutely delicious! We used the buffet for breakfast...lunch...and dinner and all the time it was simply GREAT! The beach is big enoug and clean. Drinks are ALL premiums. Transportation between Sian Ka'An and the beach - and to the other three sister resorts- are flawless. This is the ONLY resort where we went back in 11 years. If the price is right-we will return with no hesitation.... Make sure you check the infinity pool at Akumal. Beautiful! Overall- outstanding experience and will be back again.
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Private -
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Sandos Caracol Nature Resort and Water Park: Not for us 👎
The grounds are very nature like, but unfortunately there is no air flow which made it extremely hot and at night the mosquitoes where insane! Lots of sea urchins in the ocean so no swimming there! My brother got one in his thumb and another relative got one in each foot and his hand as well! The pools were very cloudy. The resort is very dated. There was apparently some bed bugs luckily far from our rooms. It was very cool to see the monkeys and cotes etc. Some people loved it just wasn't what [... read more]we like.
The sister resort was amazing though.......wish we had learned of it sooner.
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Private -
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Bahia Principe Escape Sian Ka'an: A fabulous getaway
This hotel was absolutely stunning. I enjoyed every moment of my vacation. All of the staff were incredibly friendly and genuinely warm, inviting and friendly. I particularly appreciated the efforts of the 'animation' or entertainment team; they definitely made this a memorable trip. I would highly recommend participating in some of the activities they organize - salsa dancing outside the lobby was a highlight! The food was always on point! There are so many options and each of the a la carte re[... read more]staurants we visited were wonderful; there is something for everyone. The resort is fairly large, so there are trolleys to transport you around (I really enjoyed these). There are many different areas to explore between the beaches and the pools.
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Private -
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Bahia Principe Explore Coba: Great Getaway
Hotel rooms are very nice and spacious. Hotel grounds are well maintained. Staff is very friendly. Very nice resort! Hotel is not right on the beach but there frequent shuttles to the beach and multiple nice pools. Snack bar open 24/7.
Wifi was hard to connect and very spotty. Italian a la carte was disappointing.
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Private -
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Ocean Maya Royale: Great time at Ocean Maya Royale
My husband and I stayed here for 1 week at then end of June, 2017. We really enjoyed our stay, the room was kept very clean , the food was very good, and the staff that we encountered were friendly and accomodating. We really liked the smaller size of this resort, everything was within walking distance. I can only comment on 3 of the restaurants as we enjoyed them so didn't feel a need to try the Blue Moon or La Dolce Vita restaurant. El Charro (Mexican) was very good, a smaller menu but we[... read more] actually ate there 3 times. The Japanese restaurant was good but it's really more about the show there than it is the food. We really enjoyed the buffet (La Hacienda ), lots of variety and a different theme each night. The Brazilian night was very good , as was the Mexican . We loved Mike's Coffee shop, wonderful latte's and snacks . Wish it opened earlier but there are cappuccinos etc. Available all the time in the lobby bar . Entertainment that we saw was enjoyable but we only saw one evening show and the entertainment at the pool during to day. The entertaiment staff try very hard to engage guest and keep them busy with pool activities, painting t-shirts, dance lessons, Spanish lessons, sushi making etc. My husband participated in the paella making and had a really good time . All in all we really enjoyed our week at this resort and would definetly go back again.
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Private -
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Bahia Principe Explore Akumal: relaxing vacation
Great place to spend your vacation. We liked the service of the hotel staff a lot. They paid attention to the little details. There was triple occupancy in our room[ two adults and a child ] and our son was using the sofa bed in our room.
The sofa bed was totally made for him every day, with fresh sheets, pillows etc and they even left him a pair of child slippers and a gown. There was free wifi in the lobby and the room. The buffet restaurant was well stocked . Everything was just right.
The [... read more]only suggestion that we had was that in the buffet restaurant the vegetarian section should be separate. This will save the vegetarian people from going all around the area and looking for the vegetarian food, which is not marked properly a lot of times. Also people tend to mix serving spoons a lot of times and meat ends up in the vege food. They should use separate cooking stations for the vegetarian food and not use same utensils, fryers, oils, etc for the vege food as they are for the meat.
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Amckar -
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Bahia Principe Escape Sian Ka'an: Amazing
The bed rooms are clean and tidy. The location is perfect. The food is yummy. Ilke the duck in the Asian night. I wish I can have that dish again. I liked the seafood in the seafood restaurant. The lobster and the fish are very delicious. I also like the Japanese restaurant. They are very yummy. I will definitely come back again and recommend it to my friends.
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Private -
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Barcelo Maya Beach Resort: Very nice resort
The resort was beautiful, beach and ocean wonderful, Japanese restaurant was the best......breakfasts were wonderful, every thing at the buffet was very good, Drinks were good, the weather was great what more could you ask for,,,,We loved it but do refer a smaller resort as in walking around from areas, but had a great time at the wedding it was a wonderful set up on the beach and beautifully decorated room for the wedding, food was great,,,over all would highly recommend it...Karen Brisbois
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Private -
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Ocean Riviera Paradise: Great Resort
Great Resort, clean grounds, clean rooms, great food. Beach could use a makeover but overall great experience. The walkways were rough, moisture from all the previous week's rain had raised the stones which was a hazard for everyone walking but they were always working on fixing them. Resteraunts were good not great but buffet was always good and consistent.
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Lynn -
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El Dorado Royale: Simply the best!!!!
We just returned from our 14th ....yes 14th stay at the El Dorado Royale.
We have been to other resorts on the Maya Riviera,but found EDR to be the BEST!
The main reasons we love this place so much are:
1:The staff here are just fantastic and go out of there way to do whatever they can to make your vacation wonderful.
Front desk:Francisco...always takes care of us
Jimmy our dear friend.
Spot:Celestino breakfast sever (we have known him for 15 years)!great worker and friend.
So many othe[... read more]r severs have treated us so well....
Gregorio,Efran,Alex,Sammy,Humberto and our dear friend Jose.
All the bartenders are fantastic,Darwin,Juan ,Jovany and Fucadus.
Thanks again to you all for yet another amazing vacation.
These people and many more keep us coming back because of the service and friendship you give us.
2: Every time we return there are always new and improved things to enjoy.
This time they changed many of the menus,and the food in some of the restaurants was even better than in the past.We didn't think it was possible to improve the already great food ,but they did it!
The new menu at Cocatel was one of our fav meals this time ,fantastic!
And the mew menu at Kampai was so good !!!! Loved it before ...but loved the new one.
Don't miss the sea bass wontons and the seared tuna!!!!amazing !!!
3: And the third reason we love this resort so much is the amazing fellow guests we have met over the years!!!This time was no exception....we had so much fun meeting all the great couples we did this trip.
So many great couples ,can't mention them all ,but cheers to All the "Lynn's" and their husbands we met this time!!
Also...
Chelsea and Cody
Cody and Chris
And so many couples from England .
We enjoyed meeting you all...thanks for the good times.!!
Untill next time!!!
Love Lynn and Larry
Canada.
We just recently came back from our vacation for a week in this beautiful resort. Group of 6 arrived on June 17 to June 24. We we’re stunned with the pristine beauty of the beach. It was wide and long stretch of powdery sand. We’ve travelled every year to Caribbean and we always say that Cuba has the best beach elsewhere. But now we’re torn between Catalona Maroma beach resort and Cuba’s beach. Everyone was happy and satisfied with the rooms and services. Staffs are very accommodating an[... read more]d the animation teams are very nice and friendly. They will come up and talk to the guest after their performances. The weather that week was on & off rain and sunshine, but it didn’t stop us from enjoying the pool and the resort’s services and amenities. It would have been a perfect weather if the beach was calmer. We cannot swim because of the rough waves but we don’t see any sea weeds at all even in the shore. There’s a machine every morning cleaning the shore. The resort was very well maintained and clean. We love it! The food has so many varieties and taste great! Alcohol is not watered down. You can always ask to make it stronger. They used the branded booze. Our suggestion is to probably open up a 24 hours snack bar and livelier band before the shows for those people hanging around in the lobby after dinner. Overall, we really love and enjoyed our stay in this resort. We will go back again in the next few years.
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Private -
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Ocean Coral Riviera Cancun: Loved this resort!
We are getting married here in December and it was with a little apprehension that we went there 6 months in advance to scope the resort out. Couldn't be happy with the choice. The people, the food, the rooms, the location, the gardens, the wedding planner..everything was fantastic. I know my wedding here will (hopefully) go without a hitch!
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Private -
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Bahia Principe Explore Akumal: A week in paradise
This is an amazing resort, if your looking for relaxation, quiet time then this is the place to go. The food is amazing, the service is above all, the pools are great. This was our 2nd time at this resort and if never fails. What are you waiting for book at the Luxury Bahia Principe Akumal now you won't be disappointed!!
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Samhat97 -
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Bahia Principe Explore Tulum: Amazing Resort
This was our first trip to Riviera Maya and I was skeptical about this hotel with recent reviews. It exceeded my expectations as staff were amazing. They work so hard and still are smiling and willing to help. They treat children great...always giving high fives or hugs or joking.
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Ljohnston -
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Blue Bay Grand Esmeralda: Great Vacation!
The hotel was a great spot for a week vacay. Very clean and well-kept, food was great and the staff were beyond amazing. Beach is small but very beautiful and pools were amazing too! Would definitely return!
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Jessica9226 -
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Bahia Principe Explore Coba: Wonderful stay
Very easy to get around coba and to get to sister resort tulum, just hop on a trolley and your there, food was good, drinks good, the room was nice, good a/c never a sweaty night. Would definitely return.
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LandA -
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Hyatt Vivid Playa Del Carmen: Great resort for quiet getaways
There are almost no flaws with this resort.
The beach is on the smaller side, but clean, lots of loungers available, plenty of towels and decent enough drink service while you're tanning on the beach.
We had one of the swim-up suites, which made things so easy for us, as we always had a quiet pool available for us to just slip into and cool off, we never once went into the main pool. (Shhh ... don't tell the staff, but we loved our late-night dips into pool. So refreshing after a great me[... read more]al!)
The food at this resort is actually really good. Many options are available, plus room service (which wee never used as we like going to all the different restaurants and actually sitting down for dinner). We went to most of the restaurants at the Royal, as well as 2 at the sister resort 'Gran Porto' across the street. In our opinion, (food was so good, this was the only resto we went to twice) the best restaurant available at the Royal is “El Mediterraneo†... all of our food was prepared incredibly, presentation and service was top notch. As luck would have it, our waiter on both occasions was Julio who was not only super attentive, but also remembered our drink order from our first visit.
The second best, was probably “S'padas†at the Gran Porto. It's in the style of a Brazilian steakhouse, where all the food (read as meat here for all you carnivores) is brought to you on long skewers/swords. All the food was great, the only exception was that my wife fund some of her meat choices a bit tough (I think it was because the restaurant only had a couple of tables seated while we were there and potentially some of the meat sat too long on the grill). The service was also very attentive, our waiting staff was Marissa and Julio, they both kept us entertained throughout our meal. Julio even showed us a brief video, on his phone, of the "pineapple dance" while explaining its significance.
Now, for about the only flaw which we see wit the resort, and many might disagree with us on this. We usually prefer to stay at slightly better resorts (4.5-5* and better), and of the reasons for this is that we like a certain atmosphere (and perhaps sophistication) in our choices of hotels. During the day, when everyone is out lying on the beach or by the pool, doing water related activities and visiting local sights or doing excursions it is understandable the everyone will be dressed down, appropriate for the activity. But at dinner, especially at a “diamond class†resort such as this, not having a dinner dress code (long pants and closed-toe shoes for men, and evening attire for women … but this isn’t usually an issue as most women dress-up all the time anyway), just does not make sense. I think nothing of packing along several pair of trousers (I have both shirts and pants made of linen for warm climate travels), and wearing these for dinner as I think that this maintains the upscale atmosphere which many resort restaurant try so hard to achieve. It’s not easy for resorts to operate a “classy†Asian/French/Italian restaurant in the Caribbean, so we as dinners should do our part to help them in at least maintaining the ambiance which they try so hard to accomplish. I am sorry, but few things ruin my dinner more then a man sitting one table away from me, wearing a tank top shirt, shorts made of cut-off track pants and flip-flops. Or a woman sitting down for dinner in a wet bathing suit, wearing nothing more then a soaked through white cover-up. We actually spoke to our reps at “The Royal†about this, and they said that they do not have a dinner dress code policy. Too bad, as we weren’t the only guests that noticed this flaw in this resort.
Overall, the resort provided with a wonderful week … it is clean, room are spacious and well equipped, the hotel is large enough to have many choices and surprises (like the roof-top tennis court!) yet small enough that you can easily walk anywhere at any time, staff is friendly, food is great and drinks are cold and delicious.
We give it 4.75/5*
(We flew with Sunwing … upgraded to Club class … had a private transfer to and from the resort … and had a swim-up suite. All were well worth the money spent.)
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Coupleinparadise -
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El Dorado Seaside Suites: Amazing resort!
Blown away by the level of service and attention to detail. Average ratio of 1 guest for 4 staff very evident in how clean and well kept the grounds and rooms are. Dining was 5 star and inventive. Service was consistently friendly and warm. The rooms and pools were beautiful with fantastic view of the ocean. If you want a stress free, pampered vacation this is the spot for you. We will be returning to this resort again and again.
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Private -
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Bahia Principe Explore Tulum: Will not go back 😞
Amenities were good, don pablo restaurant was excellent, nice and clean grounds. Plenty to do. Beach was ok, plenty of rocks. We found restaurant, bar and tram employees were nice and friendly. Lobby and front desk and security people either did not care or were downright rude to guests. We spent almost a full day in combined hours trying to fix a mistake they made on booking. Separated a family of 6 into 2 separate villas. Made us pack and unpack and still did not get it right. Big cockroache[... read more]s in our room 2 nights in a row. TV was turning off but front desk did not send anyone even after I asked to replace it. Security guard turned off lights while we were still at diamond lobby without any warning and wont turn them back on so we can gather our stuff without stumbling in the dark. Front desk did not want to send anyone to turn on lights so we had to use our cellphones as flashlights. We did not ask a whole lot or any special treatment. This is the kind of service you will get. We had to make do with our vacation. Should have spent a bit more money to go to a quality resort.