Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

review headshot

Scotty33  - 

Verified Purchaser

Playa Pesquero: Amazing resort!!

The only criticism I have is to work on the service at the Mediterranean a lactate restaurant. The pool bar was amazing and the service at the beach was surprisingly fast and the guys that setup the sail boats and peddle boats were great.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Grand Muthu Cayo Guillermo: 5 * resort ??? NOT

Well we came back from this resort Friday , this was my second time in Cuba , I’ve been too 4 stars before travelled DR dozen times , Jamaica twice .. We went with a couple who went last year , they were surprised at the changed ...We aren’t fussy eaters but do expect hot food ..Pros ... beautiful resort pool area , loungers , rooms ,staff .. always had hot water ....Cons... We’d be at buffet early .. breakfast, one toaster , line up omelette delicious but short staff, lunch warm fries  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Christina  - 

Verified Purchaser

Gran Muthu Imperial: Amazing Resort amazing people

I love everything about this Resort. The people made it very welcoming. The food was good especially for Cuba the rooms were clean. I'm actually planning my second trip back. I've never repeated a trip the same Resort before so this will be my first. Also be sure to tip your entertainment team as almost everybody makes tips except them

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Hotel Roc Casa del Mar: Very good resort

The room was spacious, poolside amazing, place spots to have a drink or a meal . Beautiful beach . People all nice and very helpful. There was a lot of food, big choice off fish, many fruits and vegetables

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Playa Pesquero: a very bright, friendly and welcoming resort

I enjoyed my stay here very much; all staff members were very friendly and helpful and made you feel welcomed & our housekeeping lady was an absolute doll (& all airline staff were wonderful too); the resort was very lovely and the grounds were well kept & the pool & beach was a great place to relax; the food was good but because there was such a huge selection I found it a little overwhelming and the line-ups long & slow but other than that I had a great time & hopefully will be able to visit  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Gran Muthu Imperial: Great Resort

The only negative feedback is the lighting of paths in the evening. They could also make sure to have the washrooms stocked with toilet paper being a 5 star resort. Overall great place to visit!! Looking forward to coming back 😊

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Hotel Mojito: excellent holiday at Mojito

all was very good except for a lack of washrooms around pools- rooms & grounds very well kept staff very friendly-good activities for our grand kids -food was good breakfast especially-fruit was somewhat scarce

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Melia Jardines del Rey: Good Resort!

Grounds are lovely. Standard rooms do need some updating. Our toilet wouid not flush properly. Beds are not clean and have a musty smell. My bedsheets had a stain for the whole week, so they were never changed. Pillows and bed are stiff and uncomfortable. The beach is gorgeous and the food is not bad. There is something for everyone. Entertainment was great. I wouid go to this resort again with my family, possibly next year.

Location
Value
Food
Beach
Rooms
Service
review headshot

Iryna  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: Awesome resort!

Just came back from this resort. We loved everything about it. The staff, location, service, food were amazing! Weather was not great, but it’s their winter so nothing to complain about. We will be coming back again next year.

Location
Value
Food
Beach
Rooms
Service
review headshot

None  - 

Verified Purchaser

Valentin Perla Blanca: Great Resort

Really enjoyed the resort and all it had to offer rooms clean staff really friendly surroundings pleasant all in all an enjoyable week was had by all weather good pools lovely great beaches good service. Internet weak.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Memories Flamenco Beach Resort: Memories Flamenco Cayaco

Our hotel was lovely .. the main bar was the star.. our hotel room was good with hot running water and we had our ocean view . Towels and bedding were changed regularly. We had beach towels ever day. Food was plenty - full with buffet and you could wait while they cooked fresh fish, chicken and beef... lots of salads, rice and potato dishes ... plenty of desert interests. Also three other Restaurants To choose from. Please remember this is Cuba they do their very best with their supplies..  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Gran Muthu Imperial: Beautiful vacation spot

5th time in Cuba, 2nd in Cayo Coco. Rooms were nice & clean, air conditioning was great for relief from the heat. entertaining team was A+, food was good, resort lay-out was great. Only complaint was the challenge to get new water bottles or to have water bottles filled without asking or issue. Quick 40 min bus ride from the airport. 6 min drive to beautiful Pilar beach for a day trip. Will return.

Location
Value
Food
Beach
Rooms
Service
review headshot

Aliner739  - 

Verified Purchaser

Melia Marina Varadero: Amazing Beach

We are bringing back the beach with us. How wonderful to see your toes in the water up to your shoulders. Aqua water with white sand. ❤️❤️❤️ The food is ok but over expect. The staff is excellent don’t forget to tip 😉

Location
Value
Food
Beach
Rooms
Service
review headshot

WickJ  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: Fantastic Vacation

We just returned from Club Amigo and I must say, Cuba is in a very bad spot these days but despite all that, we had amazing service. We had A/C in our room for sleeping, we had cold drinks and we had sun! What more could we ask for! The food is very rationed but they did their best to accommodate everyone, we certainly didn’t starve and the à la Carte restaurants were definitely worth booking. The Pirate Bar Beach was our daytime hangout and the bartender was awesome! The each front changes  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Akimbo  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Beautiful new resort. Amazing beach!

The hotel was beautiful and the staff very nice. The beachfront was amazing! My only complaint was the food. Even for Cuba standards it was awful. They need to have more vegetables at the pasta bar and lots of fresh fruit

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Memories Paraiso: Poor resort

This hotel is in need of many repairs to the rooms the pool area and general maintenance. The food selection wasn’t great. They certainly don’t practice food safety when preparing food. The staff were lovely with the exception of the man who refilled the room fridge. He was rude and stingy. The beach was beautiful. I would not recommend staying at this resort.

Location
Value
Food
Beach
Rooms
Service
review headshot

Bonn  - 

Verified Purchaser

Iberostar Selection Ensenachos: Fantastic resort

This hotel was an older resort but it was kept very clean, and well maintained. The workers were Constantly cleaning and upgrading, example, new walkway to beach. The servers were great. Always going around refreshing your drinks. Variety of food was great. Always something to eat. Beautiful grounds. Highly recommend this resort. Beaches were absolutely amazing. Great snorkeling

Location
Value
Food
Beach
Rooms
Service
review headshot

Chris  - 

Verified Purchaser

Memories Flamenco Beach Resort: The good , the bad, and the scary

We spent two weeks at this resort. First time in Cuba. Probably the last. We arrived at the resort at 11:45pm. No one to help with luggage. Told to go out the door and turn left. That's it. Very, VERY little lighting. Couldn't have read map without cell phone light. Third floor walk up. Big challenge with a very bad back like mine. Everybody knows food in Cuba is not that good. Food was in fact horrible. Buffett does not turn on heat under trays. Never. Not once was the Buffett even warm. Went t [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Sol Varadero Beach: Mostly great

The renovated resort is very clean and the rooms are lovely. We were upgraded to the Superior building, because we were return guests. Had an issue with a smell in the room the first two nights, and was told by reception that the hotel was full and to keep coming back to check in the afternoon. I went searching for the Tour operator rep to see if she could help, and ironically ran into the Customer Service Manager, and she was the absolute best, and had a new room for us that afternoon!  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Pamela  - 

Verified Purchaser

Hotel Roc Casa del Mar: Lovely Resort!

My daughter and I really enjoyed our time at Ocean Casa del Mar. Staff were wonderful and tried hard to make our stay happy and comfortable. The beach crew is amazing! Kudos to the beach bar staff and beach grill cooks! The front desk and customer service staff were exceptional and took care of all our needs and special requests. The beach is simply gorgeous! We didn’t spend much time at the pool but there was daily entertainment as well as music and animation. Would definitely go back. Our ro [... read more]

Location
Value
Food
Beach
Rooms
Service

Next Page