Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(12076 Reviews)

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Private  - 

Verified Purchaser

Bahia Principe Explore Coba: Fantastic and so clean

The resort was amazing, staff fantastic and everything outstanding. Truly a wonderful holiday packed with lots of laughter and fun. I would like to bring my children here to show them exactly how great a vacation it was.

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Private  - 

Verified Purchaser

El Dorado Royale: Amazing resort with incredible food!

Beautiful grounds, lots of pool options, including salt water. Attentive friendly service. Delicious food, lots of variety. Fun activities and entertainment. Lots of restaurants to choose from with many culinary options. On site activities such as tequila tasting, yoga, water aerobics.

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NicWest  - 

Verified Purchaser

Barcelo Maya Colonial: Fantastic trip!

Nothing negative to say about the Barcelo. We booked with Karol and he has been nothing but fantastic in terms of service and everything else. The resort itself is breathtaking. Big enough for you to explore all day long. So many things to do. Food, rooms and service were all impeccable!

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Private  - 

Verified Purchaser

Bahia Principe Explore Tulum: Grand Bahia Principe Tulum

...we were there for the 3rd time, so: - first time 20 years ago - great in all - 2012 in need for a make over :pools ,rooms ,public areas furniture - 2017 better , rooms painted , new furniture in lobby , bar , pools cleaner -except the main one....to crowded and water not so clean , grounds well kept , dining - white table cloths spotless all the time , plenty to choose from [... read more]

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Yves 62  - 

Verified Purchaser

Bahia Principe Explore Akumal: Outstanding vacations !!!!

This hotel has the best beach on the the whole coast. Sand on the shore... sand in the water...Palapas to protect you from the sun, a very nice bathing experience in a Crystal clear water ! The food was extraordinary with an outstanding buffet and specialized restaurants. The personnel from the hotel is efficient and always has an answer for you. They are friendly but also discreet and not annoying. Rooms are OK ! I have seen better but it was acceptable and comfortable. I enjoyed the snack  [... read more]

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QueenLynne  - 

Verified Purchaser

Akumal Beach Resort: Lovely Resort

Just returned from a lovely week at Akumal Bay Beach Resort. This resort is about 90 minutes from the airport but a pleasant drive. We stayed in building 3 and were more than happy with our room. It had 2 beds as requested as I traveled with my adult son. Every room has a sea view and only steps from the beach. The beach has lovely white sand and lots of beds and shade. This resort is kept very clean and while we were there it was very windy so we had quite a lot of seaweed. The staff kep [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Coba: We loved it!

My husband and I traveled to GBP Coba for 10 days. The resort was beautiful and kept very clean. We thought the food was amazing at the a la Cart restaurants but had to tip in order to get additional restaurants added to our stay (with 10 days you only get 4 restaurants). We tried all 9! The only one we were disappointed in was the Oasis, as everything was too salty. The Japanese, Mediterranean, Le Gourmet, and Brazilian were our favourites. We loved all the options for entertainment in the even [... read more]

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Private  - 

Verified Purchaser

Grand Palladium Riviera Resort And Spa: Awesome resort

Wonderful place to stay at. The food is great the service is good. Grounds are well maintain. I would go back any time. The only down fall is all the iguanas everywhere but it is a resort in the jungle.

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Private  - 

Verified Purchaser

Akumal Bay Beach and Spa Resort: Pleasantly peaceful

This hotel was wonderfully remote. I felt like everyone was close with each other. Whether it was the staff members getting along with each other or with other guests, it seemed really close. The rooms were well stocked and simple. Everything was close by (i.e pool, beach, food). Speaking of food, it was delicious. The buffet was always hot and ready, and the restaurants were beautiful. We had an amazing time!

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Private  - 

Verified Purchaser

Bahia Principe Explore Tulum: Meh

The hotel was nice, however, the worst service I have ever received at an all-inclusive resort, and I have stayed at 2 other Grand Bahia's in other countries. Very unfriendly and rude staff at the restaurants and bars. The food was good, but could not drink a sip of water. It always tasted like soap. The staff at the front desk were a hit or miss. Sometimes, friendly and helpful and other times, completely rude, rushed, and unhelpful.

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Taylor  - 

Verified Purchaser

Ocean Coral Riviera Cancun: Amazing Resort!!!

This resort was absolutely amazing. The service, cleanliness and employees are top notch! The overall layout of the resort was perfect, never having to walk more than 5-7 minutes to the 4 pools, 8+ restaurants and multiple bars. Every single employee was extremely friendly,helpful and happy. We will definitely be returning to this resort and definitely upgrade to Privilege.

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Private  - 

Verified Purchaser

Ocean Coral Riviera Cancun: Exceptional Resort

The Ocean Coral and Turquesa was a wonderful resort. The food, cleanliness, employees and service was outstanding. We stayed for 5 days and every single day we were wowed by the friendliness of all employees and superb service. The restaurants were fantastic and the beach and pools were great. The overall layout of the resort was great, never having to walk more than 5-7 minutes to access all the 4 pools and multiple restaurants and bars. We will definitely be returning soon.

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Ssnclr  - 

Verified Purchaser

Barcelo Maya Caribe: Beautiful Resort

It's a very beautiful resort and is kept very clean! The staff are so friendly and awesome! The beach and ocean were beautiful as well! My only complaint was the lack of grills, not a fan of the buffets for breakfast, lunch and dinner. Was there 4 days and only got 2 restaurant meals so we were stuck with a lot of buffets. I've never been to a resort that didn't have a grill or lunch restaurant. Rooms were clean but dated, I stayed in 5374.

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Ac2017  - 

Verified Purchaser

Bahia Principe Explore Coba: Loved every moment!

My very good friend and I were upgraded to Sian Ka'an just moments after we arrived. Loved the beaches, infinity pool, food was great and staff were so friendly! We will be visiting again next year!!!

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Katie  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Lots to do and see!

Travelled April 2017 with my hubby, 3 kids aged 8, 11, 13 and my mom. Rooms-very nice, clean, good size. Hot water was hit and miss. Prime time showering before dinner seemed to be when we lost hot water. We had 2 deluxe rooms in building 72 and 74. Building 74 room had a sewage smell coming from bathroom. We kept toilet door shut and it kept the smell from travelling to bedroom area. Grounds-beautiful trees, plant life, cenote, walking trails. Employees were out daily trimming bus [... read more]

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Danielson  - 

Verified Purchaser

Grand Sunset Princess: Great place to stay !!!

No words can do this place justice when it comes to describing the service, staff, food and everything else this resort has to offer. All I can say is that you have to go to experience it to believe it. The food was amazing and a wide selection. Staff was fantastic and always going out of their way to make our vacation an unforgettable one. Rooms and cleanliness always A+. Pools were amazing and clean everyday. The beach is fantastic with clear waters and beautiful sand. Again words can [... read more]

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SteveOH  - 

Verified Purchaser

Occidental at Xcaret Destination: Pretty Good Resort

Grounds - Kept well. No complaints. Took a bit to figure out which way was which. haha. Really enjoyed the jungle setting. Lots of birds, iguanas, and monkeys around. Highlight. We had a room in #12 and in the afternoon the monkeys would be in the trees outside our room. We were able to feed them bananas from our hand and they would come right to our balcony. Rooms - I thought the rooms were in great shape. The bathroom door was weird as it had more of a blinds type privacy rather than a solid  [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Akumal: Amazing resort!

The resort is amazing, the entire property is accessible and clean. The staff are always helpful and hardworking. This property has for resorts and very accessible. We are able to see and use the facilities without any problem.

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Private  - 

Verified Purchaser

Excellence Riviera Cancun: Absolutely Amazing Resort

Pools were amazing. Loved the lazy river! Rooms were beautiful. The only downside at all was the ocean had a lot of seaweed in it. Service was excellent anywhere you went. Drinks were great. Loved not having to reserve restaurants.

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Mike  - 

Verified Purchaser

Barcelo Maya Tropical: Fabulous resort!!!

So we decided to take the plunge and finally go to Mexico. Rivera Maya is fantastic. Best of all we chose to stay at Barcelo Maya Tropical! Best choice ever. Staff were friendly and very helpful. Food was great from the buffets to specialty restaurants all wonderful. The beach was to die for. Our only regret- we didn't do it sooner. Will definitely be going back.

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