Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21878 Reviews)

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Private  - 

Verified Purchaser

Royalton Riviera Cancun Resort and Spa: Beautiful resort

The resort was beautiful and layed out well. There was something for all ages, gender etc. The swim up rooms were amazing! The only issue we had was work being done on the room above us and it took quite a bit of effort and time to have our room switched and there was no compensation. Disappointed by that but loved everything else. Food was fantastic!

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Shorty  - 

Verified Purchaser

Platinum Yucatan Princess: amazing resort

This was our first time to a adult only resort and it was amazing. I would come back here in a flash. I would highly recommend this hotel.It was truly amazing. The staff are very friendly and always willing to help you out. Food was amazing there is something there for everyone. Staff are constantly cleaning. The beach is all cleaned now of the sea weed. The beach is beautiful, but the ocean is very rocky I would advise to wear water shoes if you are going in the ocean. We had the swim ou [... read more]

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Jasmine  - 

Verified Purchaser

Grand Sunset Princess: Still impressive

The grounds of the Princess resort are the nicest we have seen over the years that we have visited the Mayan Riviera. The food selection at the buffet restaurants has something super tasty for everyone whether you eat meat or are vegan, or.... Staff is very friendly, accommodating and helpful. Over the years I have gone with my mother, sister, husband and 4 adult children. They all look forward to going again!

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Private  - 

Verified Purchaser

Finest Playa Mujeres by Excellence Group: So so resort

The resort itself is nice and modern. My main complaint is with the restaurants. Food wasn’t close to a 5 star luxury resort as they boast. The hostess at most restaurants was also curt and not very welcoming. I wouldn’t return

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Nikb  - 

Verified Purchaser

Royalton Hideaway Riviera Cancun: Nice resort

Resort was beautiful, layout was little different more like a mall then a tropical resort. Food was good at typical royalton style. I have been to other royalton resorts and this was by far my least favourite. Entertainment looked liked it was at a high school level.

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Private  - 

Verified Purchaser

Isla Mujeres Palace: Exactly what the doctor ordered!

We are a couple in our 40’s who were looking for a place to relax, be pampered, and enjoy beautiful scenery. It was perfect...small and quiet, with service that was attentive and extraordinarily friendly. Perhaps not the “grandiose luxury” of a mega resort, but it was gorgeous and exactly what we were looking for. I recommend to anyone who wants to relax and unwind under the sun, while being treated like royalty!

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Private  - 

Verified Purchaser

Iberostar Selection Paraiso Lindo: Beautiful resort

The resort is beautiful. It’s huge aswell so there’s lots to explore. Lots of activities to get into, or bars/shops to hang out at which is appealing for everyone. Staff is friendly, and the restaurants are great. Would highly recommend.

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Chiqui  - 

Verified Purchaser

Barcelo Maya Palace: Vacation at Barcelo Maya Palac

I love Barceló Maya Palace which is an all-inclusive resort, and that is why we returned to this resort for the third time to enjoy our family vacation. This Barceló Maya Palace is very charming and welcoming, and for this reason, my oldest son decided to marry there. It is a nice and clean place, both inside and outside the resort. The rooms are amazing, and the staff that works there is very friendly. The food and drinks are excellent both in the buffets and in the restaurants a la carte. [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Resort is truly only a 3 star resort.

We arrived late on November 23, 2019 and instantly realized that we were receiving an inferior room and that the people at the front desk could not speak adequate English.Our Transat tour operator guide(Jorge Garcia) was truly uninterested in assisting us with information about the Royal Decameron Complex. He gave us zero paperwork and zero attention.We were never given return shuttle bus info for Nov 23 from Jorge Garcia. My wife and I had been to this resort, in the past, twice before, and wou [... read more]

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Harvcar  - 

Verified Purchaser

Riu Emerald Bay: Great Resort

Resort was great in all it had to offer, rooms, pools, beach, food, staff. Bigger balcony then usual, great ocean views from balcony. No line ups for food or drinks. Only downside was elevator wait and too many restrictions at water park, no zippers, jewellery, drinks, food etc etc.

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SHAHOUD  - 

Verified Purchaser

Barcelo Maya Grand Resort: BARCELO MAYA GRAND RESORTR

THIS IS AN EXCELLENT RESORT WE WERE VERY PLEASED WITH ALL THE SERVICES PROVIDED THE FOOD WAS VERY GOOD AND THE SERVERS ARE ALL POLITE AND HELPFUL THE GROUNDS ARE WELL KEPT AND THE ROOMS ARE ALWAYS CLEANED

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NMF1  - 

Verified Purchaser

Royalton CHIC Cancun: Royalton Cancun

We decided on the Royalton Cancun Suites because of the exceptional treatment we received at the Royalton Blue Waters Jamaica Diamond Club earlier in the year when we treated my family , kids and grandkids . The Royalton Cancun did not disappoint . We had a group of 10 , all Diamond Club and all had a great time. If there's a criticism , it would be the Cancun Royalton charges for the beach cabanas which from an upgraded perspective is totally unacceptable. At no time in Jamaica did we pay for [... read more]

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Private  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Wonderful resort! Great service.

Just got back and had a great time! Wonderful food and the best atmosphere. Hard to pick any faults. Every person who works here is quite lovely. Watch out for the timeshare guys in the main building. Big time waster. Avoid them and all is great.

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Private  - 

Verified Purchaser

Bahia Principe Explore Coba: Great resort

The resort was big but immaculate. The food was fresh everyday and staff were terrific. There was always activities to keep us busy. The only negative was the long drive from the airport to the resort

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Jeff  - 

Verified Purchaser

Iberostar Selection Paraiso Lindo: Great resort

We had a great trip the resort was fantastic the food was good service was top notch it is a very large resort so lots to see and lots of walking over all great place Enjoyed the pool bar to much lol

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Mary  - 

Verified Purchaser

Royalton CHIC Cancun: This Resort needs to iron out some serious kinks

The hotel is very nice. When we first arrived we saw our butler & then never seen him after that. No communication whatsoever. The food was just OK at all the restaurants except for the buffets. They were the best. At all the restaurants we ordered but most of the time never got all that we ordered. Lack of communication between our order taker, the waiter & the cook. Some of the bartenders need to learn how to make good drinks. Hopefully that particular resort will eventually get better because [... read more]

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Paige123  - 

Verified Purchaser

Iberostar Waves Paraiso Beach: Amazing Resort!! 5 🌟

This resort is by far the best resort I have ever stayed at. The staff are extremely friendly and helpful! The rooms are beautiful and the cleaning staff is incredible. There are workers always cleaning the resort and the service is fantastic. The beach was a little crowded at times but that's to be expected. The pool is not as busy for the amount of people on the resort so it makes up for the beach. The pool is BEAUTIFUL and huge with 3 swim up bars. There is always some type of entertainment a [... read more]

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Private  - 

Verified Purchaser

Royalton Riviera Cancun Resort and Spa: Better the 1st time !

Hello, This was our 2nd time at The Royalton Riveria Cancun..the hotel and grounds are beautiful, the service and quality of food however has gone downhill. Our second night we went to Hunter Steak house..food was cold and had to ask 3 times for a drink, Dined at Armadillo an hour later got violently ill .. throwing up and diarrhea. Scoops coffee bar was excellent, room service great, and martini bar was good except they cannot make a decent margarita if their life depended on it. We had awesome [... read more]

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Ivan  - 

Verified Purchaser

Royalton Riviera Cancun Resort and Spa: Amazing Resort... definitely five star!

Was upgraded for free because we were celebrating our two year anniversary! Room was absolutely amazing! Jacuzzi in our room .. huge patio with ocean views and another Jacuzzi on the patio. two TV's with 24 hour room service!

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Erik  - 

Verified Purchaser

Excellence Playa Mujeres: Excellent resort

Awesome everything from service to food. Would definitely recommend. Would definitely return. The grounds were well kept the entertainment was excellent. We ate at most of the restaurants and enjoyed.

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