Dreams Jade Resort and Spa: Very good resort!

We stayed at this resort last week and had a great time. Definitely more of a family vibe rather than party but that is what we were going for. The staff at the buffet, restaurant and bars remembered our drink orders (whether it be my green tea at breakfast or my daughters shirley temple at lunch) and were always super friendly. Also, the first resort that I have been to that carried our plates from the buffet to the table. Definitely recommend the Italian restaurant for dinner. Our tropical vie [... read more]w from the bathroom was gorgeous too.

Occidental Cozumel: Fantastic holiday!!!

Occidental Cozumel did not disappoint!! From the beautiful grounds to the amazing staff this resort was definitely worth the extra few bucks we paid. Cozumel is a favourite destination of ours and once again the island has set itself apart for an amazing downtown core and beautiful places to eat and visit like Coconuts. Santos at the adult pool won our vote for best customer service throughout the week. We will definitely be back!!!

JOIA Paraiso by Iberostar: Still Amazing

Back for sixth year over the same ten days, resort as always is beautifully kept, staff is above and beyond, food is good & rooms are excellent. That being said, there were signs of cutbacks this year, less staff, no newspaper delivery to room, no Distilled water (for CPAC) supplied for the first time, single reception desk in lobby of Building 70 vs two in the past, single hostess at breakfast causing either a wait or people taking their own table. No longer the 5 1/2 star resort that I have r [... read more]ecommended for years.

Blue Bay Grand Esmeralda: 5th time

First off this was our fifth time at Blue Bay we absolutely love it. They have completely redone the large pool at the ocean fantastik job.They are in the process of redoing the small pool and I cant wait to see the job finished when we return. Food was great room clean as always.Service outstanding as always. We cannot wait to return in november 2020. Never disappoints

Occidental Cozumel: Occidental Cozumel 8.11. - 22.11. 2019

Fantastique reposante,tranquille, chambres propre, personnelle souriante et amicale ,mer tranquille plage propre,pas de roches,nature tropicale agréable. Excellents serveurs particulièrement avons aimé Chris, Christal, Cincias,Angelo. Carlos

Bahia Principe Explore Tulum: Great hotel

The grounds was clean and the room as well. They had a variety of good food at the buffet. The service was good and the staff was friendly. They had a lot of different activity. The beach was clean and warm. The pool bar was great.

Allegro Playacar: Great time at Allegro Playacar

Great location and of the best beaches we have ever been to. The hotel is small (which was one of the reasons why we chose it), plenty of chairs and space near beach and pools. Beach and sea are amazing. Rooms are small, but have all necessary amenities (coffee-maker, vanity mirror, iron) and are clean. Shower roof was leaking when it rained. Food was tasty and well-cooked. Not a lot of variety though. The grounds are clean, beautiful and well-maintained. Service was good most of the time. Overa [... read more]ll, we would consider this hotel for our next vacations.

Bahia Principe Explore Coba: Fourth Trip and as pleased as before.

Our expectations were met in all aspects. The friendly faces of the Bell Boys, the waiters, and waitresses were prompt to meet our needs. The entertainment was great. The food was very substantial, plentiful. hot, and prepared well. The drinks were mixed well and enjoyed. Our room was clean and the bed was very comfortable. The shower water sometimes not as hot as we like at home and sometimes hotter. This is not a complaint as a cool shower in the afternoon felt great. The front desk staff were [... read more] polite and knowledgeable. We toured all the resorts on the complex and most likely be back again. The time share reps didn't hassle us like at other resorts.They were kind to accept our not interested reply when we were approached by them.

Grand Oasis Cancun: GREAT VACATION!

After booking we were a little skeptical after reading some of the reviews from recent guests. We upgraded to the Pyramid, so it would include many of the items that were not included (based on the complaints) ie: many bars, drinks, restaurants, private locations, etc. I'd highly recommend it! The resort is very large and has many activities. So many, we weren't able to take them all in. Everything was laid out very well and maintained above average. We had a couple of little problem [... read more]s, but the front desk was very helpful and we assume that the complaints we read about on the reviews were due to poor opening conversations in how they wanted things addressed. The bar staff was great/fun, the servers were awesome as well. Drinks were great! Food was decent, but some restaurants better than others. I'm not a fan of returning to the same location more than once, because there is so much to see in the world, but this was one of the first resorts that I would actually consider returning too! Definitely a great bang for the buck!

Bahia Principe Escape Sian Ka'an: Great Resort!

This resort was tucked away in a jungle and a perfect experience if you are looking for a quiet getaway. Staff are super helpful and food is good. Having access to the other resorts gives lots of options for dinners and entertainment. Beach is pristine, clear water where you can see fishes swimming and only a trolley ride away. Everything was outstanding in every way except the online app for booking restaurant reservations.

Blue Bay Grand Esmeralda: Blue Bay Grand Esmeralda

We were very pleased with our room. Very Clean and had some pretty cool animals on our bed everyday😊 The resort looks even more amazing since they completed the renovations at the big pool. Staff were very friendly! This was our second time at this resort and it was just as great the second time around.

Hard Rock Hotel Cancun: 100% Service awesome atmosphere!!!

Service- The best we have had yet! Principe, Roger, Lorenzo were fantastic and treated us like royalty and had our cabana and everything we needed each day without asking! Just all around impressed with the staff on this resort! The spa massage and hair was also fantastic and well priced very well done with staff! Rooms- They are definately older but they are well maintained and the beds are comfortable with very fast room service and quite honestly one of the better menus we have had on any  [... read more]resort yet! Wide variety of food too for an all inclusive resort! Entertainment and atmosphere- This place is also 100% for entertainment at the pool they have all sorts of fun activities like trivia and drinking competitions which I did not experience personally but it is loud enough you can hear the great variety of awesome music on the beach as well! If you like to party the daytime entertainment is at the pool and if you like to relax and be quiet the beach is perfect and if you have kids and family it is great for that too! We dont drink but we love the fun environment!! The nighttime entertainment is average it isnt cirque de soleil they provide what they can so take it or leave it it wasnt why we went there it is just an extra if you enjoy that stuff anyway Food- This was not the highlight however with the excellent service that was provided it made up for the lack of taste in the food.. that being said the food was very americanized so it was always edible unlike some of the places we have visited in the past the fries and burgers, pizza, pasta etc... was just like eating at a regular canadian or american chain. This isnt a place to to if you expect fine dining experiences you will not get that here you get average food and fun in the sun all day with amazing service great drinks and we drank all virgin drinks and we didnt have to specify anything they were the most creative with making refreshing drinks all day for us! Well done Beach- Not much to say here..... soft white sand and crystal clear blue green bathtub warm water with fun waves to play in! Life cant get any better or beautiful this is our favorite beach!! Overall I give this hotel a 5 star because the price is awesome for the quality of service you get and the views from the rooms on the pool side are all ocean and pool views which was perfect for us! The few things we werent crazy about were easily looked past because we consider the price we paid and to us the room views combined with the service and average food that was most certainly edible by all means and the daytime energetic and upbeat environment was exactly what we were looking for and they executed! Thank you hard rock hotel we will be back!

Grand Decameron Complex Bucerias Trademark: Was great activities. Great staff .. . However food and other things could be reviewed

Overall I was pretty happy with the resort. There were a few things that stuck out that I was not happy with. 1. Housekeeping was not done on a daily basis. I was told that to leave tips so I would get better service for housekeeping, I am a single Grandma who had a nephew and Grandson with her I was saving money for excursions and other local vendors. I felt that I should not have to tip the housekeeping it is all inclusive. There was times within the twelve days state, that we did not have our [... read more] beds or clean towels or even a housekeeper enter the room. 2. Same as above for tipping, when going to the restaurants, even if it was Buffet. I tip a few times, but try to save money for excursions and vendors for souvenirs. When we did not tip our faces were recognized, well at least this is what I felt, that the service was not there. There was a few times that we had to wait for a drink of water for well over a half hour, and the place was not busy. or even to be greeted. 3. The food was repetitive even throughout the separate buffets. However there was days for special events. Such as Mexican, international,. Overall the food was pretty good. 4. The staff were immensely friendly and professional, 5. Lots of pools, lots of beach space, not overcrowded, great events throughout the day. 6. Very central location, could walk down to Market, walked uptown to bank, walk Uptown to grocery store, and short cab trips or Shuttle trips to excursions. 7. Transat representatives were not clear on Excursion cost. I'm not sure if this was a communication barrier, or not all information was divulged prior to paying in full. With sign up and pay for the Excursion. And then was told had to pay for a cab anything over three people, and other fees such as porting and ecetera. it was explained to us when we went to the Royal swim with the dolphins and the zip lining and water slides that we would have free food and beverages. This was not the case. Only adults received coupons for free food and beverage, as children under 12 were free, lucky we had money on us to buy food and beverages. In addition we are also lucky we had money on us because we were told we could have the cab ride home for free because we paid the first one going there but this was not the case they would only take three people and then they'd have to give us another taxi in which we had to pay. 8. The shows were Grande, always something new entertainment kept you on the edge of your seat had you got laughing. 9. Very well cultured Gardens and area well-groomed and clean grounds. 10. Overall I would provide the stay a 7 out of 10

Grand Decameron Complex Bucerias Trademark: Third time going back to RDC

We stayed Oceanfront. The A/C needs to be updated but they did give us a fan to help us sleep. The room was clean and well maintained during our stay. Checking in was quick and some helped us take our luggage to our room. The food was good but the bacon needed to be a bit more Cooked. We eat at all the restaurants and the best was the Rodizeo this time. We loved eating at the piccolo that was another good time since we eat there 3 times. Loved the lady making my sandwiches. The weather was very [... read more] humid but the resort still Had events that were great from Some of the singers to events they hosted. It’s a great resort for families and singles or couples. Can’t wait to come back.

JOIA Paraiso by Iberostar: Top Notch Resort

Best resort by far. The food was excellent. The rooms were well appointed and clean. The beach was beautiful. No complaints about anything . I would definitely recommend it without hesitation. Perfect size hotel

Haven Riviera Cancun: Near perfection

The whole properly is immaculate and beautiful from the furnishings throughout to the landscaping. The staff are attentive and the serenity club will have you feeling like queens and kings. All meals were very good to amazingly good. The quiet pool plays relaxing music while the more active pool will have you dancing in the water. Last day here for us and already planning our return.

Bahia Principe Explore Akumal: Grand Bahia Akumal

The resort is huge. I wish that the beach was bigger especially for Akumal area. There is a construction, so be prepared to hear it by the pool and beach. Buffet food is the same e every day. Gourmet restaurants are just so so. Good entertainment. Snorkelling is not the best.

Grand Sirenis Riviera Maya: fantastic

best resort stay we have ever had, the service and the resort itself were awesome. best room we have ever stayed in big beautiful and clean. never had such good service before ever. never waited long for a drink or anything.

Bahia Principe Explore Akumal: Amazing resort and amenities!

Excellent concierges! Semeh , Victor aNd Angelo were wonderful and friendly, they checked on us everyday and gave us many options and activities! The weather was perfect everyday. Checking in and checking out was smooth and the Airtransat staff was very informative and always available!

Grand Decameron Complex Bucerias Trademark: Great place, lots of variety, close to Bucerias

Blocl 1' oceanfront was great location. Food was good, room was clean, plenty of choive in pools. Limimg up at 7 am to book an a la carte restaurant was no fun. Bring pesos for tipping. Internet kicks out after 30 min and to resign in again.