Royalton Antigua Resort and Spa: Great resort but has so much more potential

Loved the beach and setup. If you want to relax with great views and people this is your place restaurants were good but the buffet could use some help with more selection but good. Very clean and staff were great not sure it’s worth upgrading for the price

Royalton Antigua Resort and Spa: Great Place To Relax

Hotel was quiet and location was amazing. Close to town to do shopping but far enough away to not be bothered by anyone. Local vendors were respectful and very accomodating. Lots of day trip options and beach activities available on site. Food was good but could only book two days in advance and time slots were limited. Staff were great and would definitely visit again.

Royalton Antigua Resort and Spa: JUST OK!

First off our WestJet flight was delayed, then when we arrived there was no bus to take us to the resort. The WestJet team was VERY unorganized! Finally after waiting and complaining for an hour with a little baby, a random airport bus driver told us to come with her and took us to our resort. She definitely saved the day! I’ve been to 4 other Royalton resorts and this one by far is the smallest. It’s definitely a family resort, would not recommend it for singles looking to party! We went to cel [... read more]ebrate my daughter’s 30th birthday and we had our one year old granddaughter so we weren’t looking to party but thought there would be more action poolside, that was NOT the case. The vibe team was mostly non existent; which was disappointing. They also promised to decorate my daughter’s room that did not happen, even though I provided my own decorations. Stating they were short staffed! Beach and food were great, drinks ok. But most staff (not all) were rude and seemed like they didn’t like their job! Would rate this resort a 6. Would return to Antigua just not Royalton.

Jolly Beach Antigua: Worst Holiday Ever

We had rain 4 to 6 times a day all week, until the tropical depression (Jerry) went through. Prior to Jerry we had water dripping 24 hrs a day in 3 places in the bathroom ceiling. Water was coming through the wall under the bed. We used every towel we had, including loads of beach towels, We could not get anyone to come to our room to change the towels, asked several staff for help. We had to take the wet towels to the front desk each day. Saw the maid once on the day before we left. At on [... read more]e point the water was running down two walls. And the meals were being served in the only restaurant open was the buffet. There were no windows, just netting. The floors were covered in large areas of water. Staff were trying to keep up with the water wearing rubber boots and raincoats. We spoke to several different staff at the front desk unsuccessfully. We had two channels on the TV. I took photos because no one would believe the story. You could not pay me to go back there, it was a horrible experience.

Royalton Antigua Resort and Spa: Beautiful resort

This resort is the most amazing resort we have ever been too. Check in was smooth the staff is amazing the rooms are spotless and the food was great. Earl our butler made our vacation he was the best. We have already booked this resort again in March 2026.

Jolly Beach Antigua: Not worth the price

The beach is beautiful but hotel needs upgrade. Overpriced for what is offered. Lack of entertainment and bar shuts down at 11.The rooms were not cleaned for a 7 day stay and pipes broken. Not sure what resort fee is for.

Pineapple Beach Club: Great Resort!

Pineapple Beach is a beautiful place located on a beautiful beach! The food was plentiful and delicious. The resort's vibe is relaxing and chilled. We stayed at an Ocean View room 900's which gave us an excellent water view but there is a "bit of a walk and stairs to endure" if mobility is a concern. We have been beachers on many wonderful beaches-and this hits as one of the best for us. This resort is a definite place that has returning guests and now we know why! We would definitely return and [... read more] recommend to couples.

Royalton Antigua Resort and Spa: Antigua is beautiful

Hotel needs a little tender loving care, a little old, overall rooms are kept clean, maids did a great job. Service was lacking a bit but most tried to do keep up with serving you. Bartenders could have better service. You can tell who enjoy there jobs I would say 3/4 of the service was good. Can’t remember the one server who served us in the Caribbean restaurant and then she was serving in the steakhouse had 16 years experience and told me she loved her job….you could tell she definitely ha [... read more]d the customer service I was expecting. Excursion we were on was amazing the 3 who were on the boat made our experience one to remember. We were taken around all of Antigua swam with the stingrays had lunch, snorkeled it was well worth the money. Our guides were great, Brandon Tyris, and Kimba new how to make the trip a lot of fun Thanks guys

Royalton Antigua Resort and Spa: Beautiful Setting, But Fell Short of Expectations

We recently stayed at the Royalton Antigua and had an overall enjoyable vacation. The beach was stunning, the weather was perfect, and we appreciated the efforts of several friendly staff members. The resort's location offers breathtaking views and a serene atmosphere. However, despite these positives, we left feeling underwhelmed. Given the Royalton's branding and its affiliation with Marriott's Autograph Collection, we anticipated a higher standard of service and amenities. Unfortunately, c [... read more]ertain aspects did not meet these expectations. Dining experiences were inconsistent; We were unable to make reservations at some restaurants and told they were booked to find out others had no problem accommodating them. We were told someone would help us with our luggage while checking out and no one showed up. Having elderly parents carry their luggage down 5 flights of stairs since the elevator was out. While these issues didn't ruin our trip, they did detract from the overall experience. We had a good time but wouldn't choose to return to this particular resort. For travelers seeking a five-star experience, it might be worth exploring other options in Antigua.

Royalton Antigua Resort and Spa: beautiful resort but not the friendliest staff

The hotel facilities were wonderful and the beach area was beautiful but a lot of the staff were extremely moody and unapproachable. The restaurants weren't open everyday and we were asked to make reservations thru their onsite app that didn't work most of the time and when you went to book with the hotel concierge it took forever. When we did get into the restaurants the wait was always very long and when your food came it was always cold or not what the description said it was. Half of the t [... read more]ime they did not have alcohol or could not make you any tropical drinks because of a lack of menu and because the machine wasn't working or they ran out of rum. We kept asking for bottled water and were always told that we had to call down to get some and that they did not have any at the restaurants. This was surprising because we were told that our mini bar would be re-stocked everyday with water, etc. This was not the case, we had to call every day to make sure they brought us more water. Most of the places that were suppose to be open late were not and when you asked staff questions they responded with annoyance and usually didn't have any answers. I also was surprised that our transfer and tour operator didn't give us any information about the island on our way to the resort or provide us with an orientation onsite to book excursion, etc. Most all inclusives' have someone onsite who tells you what excursions are available and what they recommend when you get there. Neither the driver or the check in person said anything about this to anyone. I was a bit disappointed in this vacation. The island was pretty but i would not recommend this hotel to anyone in the future. There were a select few people working on the resort that were amazing but in general the people were unhappy, lazy and unwilling to help with anything.

Royalton CHIC Antigua: Royal ton chic

This resort is a party resort they play music until 3 am The bartender are so slow the waitress service the drinks are slow Gym closes at 8pm They played the same beet music all day everyday Buffet was good Hunters steak was good VESA pasta was good

St James Club and Villas: Beautiful Antigua!

Beautiful resort! Lots of variety, different places to eat, breakfast buffet is amazing! Entertainment every night at the Docksider restaurant along with fabulous food. Beautiful little coffee shop that’s open 24 hours a day, serving every type of coffee you can imagine, alcoholic or not. Saddest part of the resort was the seaweed but nothing that could be helped. Hotel staff was tirelessly trying to clean it up every morning. Other side of the hotel was Marmora Bay which was beautiful for swimm [... read more]ing, kayaking, etc. We went there for a wedding and had an amazing time. Did the Shirley Heights tour and Swim with Stingrays. Lovely vacation, if only the sargassum stayed away!

Pineapple Beach Club: Incredible Resort!

The Pineapple Beach Club is a beautiful resort with incredibly kind and helpful staff as well as great food and lovely grounds. The beach and surroundings are gorgeous! We really enjoyed our stay there and will definitely book again in the future!!

Royalton Antigua Resort and Spa: Beautiful midsize resort

Full disclosure. We treated ourselves to a bungalow for our 20th anniversary. Stunning set up. We enjoyed all aspects of our stay and the resort. We didn't enjoy the Hunter restaurant. Didn't try the buffet but loved the carribean and Italian restaurants. Beautiful island. People were friendly.

Royalton Antigua Resort and Spa: Beautiful midsize resort

Full disclosure. We treated ourselves to a bungalow for our 20th anniversary. Stunning set up. We enjoyed all aspects of our stay and the resort. We didn't enjoy the Hunter restaurant. Didn't try the buffet but loved the carribean and Italian restaurants. Beautiful island. People were friendly.

Royalton CHIC Antigua: Royalton Chic Antigua

Royalton Chic Antigua - Diamond Club We spent 10 days here and also a friend reserved this property. The Pros: our 2 Butlers Maxwell and Terrl were outstanding and went above and beyond and should be awarded, The beach for Diamond club was outstanding, many staff are terrific The Cons: while you will not starve here th food is sub par for our 10k experience. The Italian and Steakhouse are okay with great service. All other a la varies have great service but sub par food. We have visited ma [... read more]ny lesser quality resorts with much better food. Throughout our stay there was Royalton corporate staff at the resort working on improvement and insight. There are staff that are just over the top rude and should be weeded out. For my 38 years of travel visting many countries and over 45 AI resorts this was not good and we felt the value for a 10k vacation was la king as described and we felt taken advantage of at this price point. We have stayed at other Royalton resorts and this did not match in food quality. The main buffets I can only say need a lot of work. T The Co s

Pineapple Beach Club: Amazing resort!!!

The staff and service is outstanding. They are friendly and extremely accommodating. The grounds are immaculate. Wherever we ate, it was simply delicious. The nightly entertainment was engaging and very talented. The daily activities were fun. We truly had a wonderful vacation. Thank you.

Pineapple Beach Club: Resort

The staff and cleanliness was top notch. Had a wonderful time!!!We met so many Canadians and had fun dancing every night!!! Music was so fun!!! We would come again to the Pineapple resort as it was an amazing time!!!

Royalton Antigua Resort and Spa: Needs help especially in food and beverage

Beach is great, grounds are beautiful and well kept, food and beverage department need lots of help and training , lobby bar only open at 5 pm , poor restaurant reservations , buffet kept running out of food and bars kept on running out of alcohol

Pineapple Beach Club: Excellent Resort but a la carte reservation system is archaic

The hotel is very well laid out & compact. You can walk to all main areas in a 2 minute walk. Golf cart shuttle always available to take you up the hill to The Outhouse, the lunch bbq area, but also walkable for most. My room was in good condition with coffee maker and bar fridge with water. There are three bars, an infinity pool, a large pool and a smaller pool in a quiet area. The food at this resort is of good quality and lots of variety. There are 3 a la cartes, but in reality, only 2, as [... read more] they charge $40 U.S. to go to The Orchid ( the steakhouse). I feel this is unrealistic after having already paid alot of money for this "All - Inclusive". Also, you had to line up to reserve the a la cartes, and you could only book 48 hours out, so first two days you are there - not available! And if you didn't stand in line by 8 a.m. for 8:30 am opening at guest services, you didn't get a reservation, or they only had 8:30 pm available. I don't like to stand in line on my holidays - a waste of my precious time away. Apparently, they are in the process of changing it - let's hope ! The resort has many activities - you can be as busy as you want ( volleyball, ping pong, pool table, aqua aerobics, yoga, bingo, scrabble, a library and a good selection of board games) The staff were amazing, very friendly and happy - especially Ashley, bar areas and Anika, guest services. My only disappointment was the snorkelling - I chose this resort because I was told the snorkelling was good - it was not - it was just basic.