If I could give a -10 I would.
1st.put on 8th floor next morning fire alarm .I have as you know 2 new hips I'm not about to walk down 8 flights of stairs
2nd.was moved to 4th floor where I had Bugs in my bed.Called Carla night manager she come up saw them said their not bed bugs and their red ants and don't bite.i told her I don't care I paid to much to stay here.She ha 2 housekeeping with her they took sheets off comforter off , brought new sheets for my bed and supposedly new comforter but I[... read more] knew they only put it in dryer felt warm .Carla said should be good but as soon as she went in elevator saw them again on comforter called back down she come up saw them and said I moving uou again.Moved to 3rd floor no bugs just mold in bathroom as a matter mold in hotel everywhere.No fridge in room no bottled water ...you had to buy at their store. I fell coming in to the dining room through door.Sober.I went flying bruised my ankle and above...bruised knee...and hurt my wrist.I paid for ocean view got half a view.I never had to pay for the room we were in.This was my 5th time there ..it's gone to he'll...hugely disappointed.Never will return
I would like some money back as it wasn't worth the money .
Thank you
Teresa Geldart
905-664-2835
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The Royal at Atlantis: ash
The trip was amazing… only because Ash my trip central concierge was unbelievable. He supported us the entire way. I’ve never had such good service ever. When I book my next trip I will reach out to Ash directly.
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Carol -
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Warwick Paradise Island: enjoyed our stay
I stayed at the Warwick for 5 days with a friend. We were pleasantly surprised with the resort. We enjoyed the food and drinks. The staff were awesome, from house keeping to servers and reception. They were always helpful and cheerful.
Our room was clean and well appointed. Only certain rooms have balconies which I knew when I booked and I unfortunately did not book a room with a balcony. I made the choice to not spend the extra money as it was an extra few hundred dollars each.
The resort o[... read more]ffers a shuttle each night to the Atlantis, it drops you off at 8 and picks you up at 11.
It is also a short taxi ride into Nassau to shop and site see. It cost us 15 dollars there and 17 dollars return ( you have to pay for the toll to cross the bridge when you return) .
There is a small man made beach which to be honest was big enough. We had no issues getting a chair at the beach or around the pool. We had good service around the pool which is always nice.
Overall I would recommend this resort just understand it isn't the big beautiful beach that other resorts may offer. This beach is clean but quite small. You also can't really walk on the beach outside of the resort beach due to its location. I enjoyed this resort the staff really are quite amazing. I was sure to tell the staff how great I thought they were and I think it was appreciated.
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Iryna -
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Breezes Bahamas: Decent resort
Very decent resort, good value for money for Nassau. Me and my husband were lucky to attend when there were not many people and our room was upgraded without any request from our side to ocean view room. When resort was built, it meant to be luxury. Our spacious room was in a very good condition with glass wall and sliding doors opened to beach. Spacious bathroom was with granite countertop and shower with granite bench and two shower heads. Room was nicely and conveniently furnished. I would g[... read more]ive the room 5 stars.
Good cleaning service, very friendly and helpful staff. Fresh and tasty food.
There was not huge choice of food, but it was more than enough. We visited only Eden Gardens restaurant and were not impressed by food and service, but interior was nice. Cocktails were below average. But the main thing - beach - was great with white soft sand and turquoise water.
Unfortunately, when wind brought algae and it was on the sand, cleaning practically was absent comparatively to adjacent 5 star resorts. This is where 3 stars showed up.
Music band and soloist were good.
There were also a lot of games, billiards, tennis tables and tennis courts.
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Warwick Paradise Island: Objective assessment
We were disappointed with the hotel beach area, very small and closed. On the other hand we were offered shuttle service to an alternative beautiful beach (Cabbage Beach) but we had to pay for renting umbrella and chairs. Would have been nice if resort compensated for that. As for food, it was average, Asian restaurant food was below par. On the positive side the resort was clean, nice amenities other than the beach and above all a fantastic service and very friendly staff
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Sylvie -
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Warwick Paradise Island: Great resort and will go again!
This adult only resort has everything you can want and need. It has daily activities around the pool and inside the hotel. Evenings you have some entertainment and night club. The food is fantastic from breakfast til dinner and in between! The entertainment crew (Dr. Dre and team) were so funny and engaging! I want to give a shout out to Verona and her colleagues (towel station) for such a cordial and welcoming attitude with their smiles and attention. They are all the faces of that hotel! [... read more]Reception staff was always there to help out and assist. We travel 2 to 3 times a year around the world and a lot in the islands and we try them all and this is one to return to. Thank you all for great memories!
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Grand Hyatt Baha Mar: Exceptionally excellent
Everything and everyone was amazing
Also we have a medical issue at one of the restaurants and the staff were more than professional in dealing with it and they did all what they can to help that happen at Marcus
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Warwick Paradise Island: Beautiful Resort But Lousy Beach
The resort was beautiful, staff were friendly, the pool was beautiful, Food was amazing! However, the beach was awful and view of rusty tankers not pleasant. Thought I was getting a pretty marina setting but not so. Room was very basic and cleaning left a lot to be desired. Forgotten towels, TP, coffee replenishment, filthy floors, etc. Only two bars on site, with only one open at a time. We thought we were getting a quiet adult only resort but in our last few days they booked a massive group of[... read more] high school seniors (17/18 year olds unsupervised for the most part) on a class trip who took over the place, including the monopolizing of the bar with under age drinking. This seriously detracted from our vacation. Activities few and far between with little to do during rainy weather or in the evening. Disappointing. There was one fantastic live band with dancing. Wish that had been the norm. Karaoke is not entertainment. Most can't sing and choose awful music. More geared to a younger crowd. Overall we had a great vacation in spite of these disappointments. The shuttles to Atlantis and the beach were much appreciated.
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Warwick Paradise Island: Adult Only-those over 50 need not apply!
Food was very good in Buffett and both ala carte restaurants that were open when we went. Wasn’t a lot of entertainment unless drinking around the pool and drinking at night while listening to too loud rap music is your jam. There was a few karaoke nights, and a band one night but other than that not a lot of guest participation activities at night. We did have a day where it rained and there was literally no back up plan for activities during that time. Cleanliness of the room left much to be[... read more] desired as the floor wasn’t swept all the time we were there (7 days) or washed for that matter. A few areas of the room were in disrepair and the toilet seat was so decrepit it actually felt off our 2nd night. It was fixed as we were at dinner though so there’s that. There wasn’t anywhere to get a coffee or tea through the day except during the buffet hours so that was a bit annoying. If you didn’t reserve a chair by the pool near an umbrella you were fried in the sun as they didn’t have enough umbrellas to accommodate all the guests.
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Grand Hyatt Baha Mar: The best resort
This resort was amazing! Everything about it, the grounds, the rooms, the staff and service. Can’t beat this resort. It was a 8 minute ride from the air port. The beach was amazing. I would highly recommend this hotel
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ADG -
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Breezes Bahamas: Charming resort
-Good value
-Good food and drinks
-Helpful friendly staff
-Very clean resort
-Disability friendly
-Beautiful beach
-Loved the beach being not
being overly crowded like
the 5 stars we've stayed at.
- Just needs better entertainment.
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Mike -
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Warwick Paradise Island: Warwick rocks
First time in the bahamas and it wont be our last. The Warwick was a fantastic hotel. Resort and our room was cozy and comfortable. Food was great but what makes the Warwick standout is its staff. Ellie from the Verandah made our vacation. From the time we got to the hotel till we left her smile and lovely personality was mesmerizing. A real gem of an employee and a person. Special shout out to Ian from the Verandah (inside and out). Karen at the front desk was the sweetest. We will definitely b[... read more]e back.
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The Royal at Atlantis: Truly Aamazing Resort
The grounds of Atlantis are spectacular. The pictures of the resort do not show how beautiful it really is .Truly a trip of a lifetime.The staff are wonderful and the food delicious.The view of the marina is unbelievable.
The resort was beautiful, very well maintained. We stayed on the condo side,
bedroom was immaculate, and view was spectacular. Only bad thing were the noisy seagulls in the morning and evening, but nothing too disrupting, just annoying. Food was delicious but extremely expensive and overpriced, especially the alcohol. $20 USD per alcohol beverage and hardly any booze!
Our bartender we found at the S.O.S bar was amazing!! Water park was fun, and got to enjoy some kayaking.
I highly rec[... read more]ommend Senior Frogs (just on the other side of the condo side, easy access through boardwalk door with your wristband). Great food, spicy margaritas delicious, lunchtime party a blast! Full of cruise ship people, fun times. Great shops on Bay St. Shops further away from the cruise port, cheaper the prices!
One negative thing about the hotel staff - they were pleasant but lacked the energy and upbeat personalities that I’ve seen on all inclusive resorts in Cuba and Jamaica. Restaurant service was slow, energy average.
We went on the half-day excursion to Rose Island Swimming with the Pigs. I DO NOT recommend. Waste of money, didn’t even get to swim with the pigs as the shoreline was eroded. We did get to interact with the pigs for a little bit of time in the water as the staff fed them and coached them into the water, also got to bottle feed and take lots of pictures but not what I had expected or paid for. We were not told this upon booking the day trip. Was rushed through the day (due to a storm coming). Was left alone for an hour or so while the staff cleaned, organized. Had to load/unload boat with a step stool while the boat rocked in the waves, and had to climb up a few rocks to get off beach to mainland. Not recommended for people with knee or hip issues. Wooden beach chairs were extremely uncomfortable. Taxi to/from excursions was not included, had to pay extra there.
Not much of a nightlife, nor were there any shows or any type of entertainment. We did stay Tues-Fri which could have played a factor but no entertainment is a big negative for me. At least all inclusive resorts had a DJ or music after dinner.
Beach and water were beautiful. And our taxi driver Slim was amazing!!
I would rate our stay 5/5 for scenery but the prices & service bring it down to 3/5.
I enjoyed our stay but was ready to go home after 3 days. Bahamas checklist item checked but would not go back to this resort.
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Sandals Royal Bahamian: Nice resort
I liked the size (not huge resort, which was nice!). Food was really good and top notch drinks. They did not clean our room, one day,,but not a big deal. Ninety percent of the staff were friendly and made us feel welcoming.we enjoyed our time and just wished we had booked a little longer. We tried the spa (was raining, so we managed to get in). The massages were good. They did push their products, but we declined. Our favourite restaurants were Italian and French. The crepe truck were so[... read more] good. Overall, a good time.
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Inkeddad -
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Breezes Bahamas: Wonderful vacation!
We had a great time at Breezes. Amazing staff, gorgeous beach, good food and entertainment! Was never disappointed with any postion of the vacation. Wish there were more cabanas for shade. Looking forward to booking another trip!
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LiLi -
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Breezes Bahamas: Very disappointing!
I've been to Bahamas several times over the last 20 years. This, by far, was a very disappointing trip. It was important to us to stay at a resort on the beach that is an 'all inclusive' experience. We booked ourselves into The Breezes understanding that it wasn't a 5 star resort, and that this resort caters to students who are on Spring Break. We knew what we signed up for.
What we didn't anticipate was that this resort decided to house a bunch of young students who were attending some ath[... read more]letics event for a 4-5 day stay. This wasn't explained on their website. We would have never booked here knowing this.
The resort was overrun by these kids who were loud and disruptive. I don't blame the kids - it was a fun holiday for them to experience, however, I do hold the resort responsible for the sub standard service we received as a result.
Elevators were broken, we couldn't get anywhere near the buffet because it was overrun by the kids. (The kids were eating straight from the buffet and leaving the half eaten food back on the buffet - gross!)
Kids were yelling and running up and down the hallways at all hours of the day and night. It was terrible.
The resort itself is run down. Charging your phones, ipads etc is a hassle because all the outlets in the room are either behind the beds or the dresser. This meant that every day we had to pull the beds out from the wall to recharge our phones. At the very least I would expect that the resort would have power bars available for each room. Nope! We asked twice and were told that they were hard to come by.
The service is super slow. I know we're on vacation, and on Bahama time, but this was beyond. If you ask for a coffee in the morning, it showed up 15 min later, and without any cream or sugar. It would take another 10-15 min to get the server to return with the cream, and by that time the coffee was cold.
Food was sub-par. I mostly ate salad for 10 days.
Tipping at the pool bar is a must otherwise they will just ignore you. I clued into this about 3 days in and as soon as I started tipping, then they would notice me. No tip = no service.
On a positive note, the beds were comfortable and the beach was nice. Unfortunately that's not enough for us to come back another time. I would definitely NOT recommend this resort.
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Warwick Paradise Island: Resort, staff and food were all amazing
Rooms were very clean, bed was very comfortable, washrooms a little small but all in all the resort, the food, the people were all very friendly. Staff made you feel welcomed and important each and every day, always asking how everything is and if everything is good. Location was central to walking distance to Cabbage beach and to the Atlantis, they also provide a shuttle free of charge. We were very happy with our stay, just wish there was a beach and not just the marina but otherwise very go[... read more]od relaxing vacation. We didnt realize when we booked it was still spring break in some US States, so the price was much more than it is now, had we known, we would have booked a little later and saved some money. Not sure why they have to hike the fees for spring break when its an all adult resort?
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Sandals Royal Bahamian: Amazing Resort
The hotel was beautiful and well kept. Easy access to restaurants, beach, bars, pools. Very well balanced between the 2 towers. Restaurants were amazing.
The staff was extremely friendly and helpful and would always say hello when you passed them anywhere on the resort. They were determined to make your stay perfect! Can't say enough about this place. Only complaint is that our room was in the West tower and we expected a room facing the pool or tropical garden and it faced the public a[... read more]ccess to the beach and a parking lot. First time to the Caribbean and won't be the last to the Bahamas. It was a very clean resort! Didn't really notice any particular Covid protocols other than the cleanliness.
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Warwick Paradise Island: Not worth the price… infection control concerns
We enjoyed our stay in the Bahamas, but for the price we paid the service we received was definitely below our expectations. The rooms were okay, but nothing special. Most of the staff were at least friendly, however we had a few issues. One bartender tried to give me a dirty cup that was just used by another customer after dunking it into soapy water and rinsing it off, no attempt whatsoever to actually wash the cup and when I asked if he could clean it properly the other bartender and him both[... read more] argued and told me it was cleaned. I explained how I disagreed and then the bartender proceeded to avoid me until I tipped him and apologized for upsetting him, since this was the only place to get anything to drink, I had no choice. They only had 1 bar open to get drinks throughout the day alcohol or nonalcoholic. The service was slow especially with only 1 place to get beverages. The pizzeria by pool was amazing, the staff were so friendly. The restaurants offered good portions, and decent food.
We also had some towels in our room that were stained so when we asked the housekeepers for new ones, the grabbed from a pile of dirty ones and opened one, examined it, then handed it to my husband… needless to say we did not use it.