Hotel Playa Coco: Another amazing vacation

Although dated, this hotel provides all amenities from cheeseburgers, hot dog, pizza, full lunch menu, including rice, chicken, beef, pork and amazing deserts. Wine, beer, all types of alcohol always available. Clean rooms, great wide beach, and of course AMAZING staff. Can’t wait to go back

Hotel Playa Paraiso: I LOVED THIS RESORT!

This was my first time in Cuba, and my first time at a resort. From the bus ride to the resort, I experienced the friendliness of the Cuban people. As I waited to check-in I was offered a drink in the lobby. I was soon whisked away in a golf cart to my room by a lovely gentleman who took my bags up to my suite, which had a lovely ocean view. The suite was airy and extremely clean and I had plenty of hot water. I changed and headed out to explore the resort. I found the coffee bar run by Zoe and [... read more] Yuris, and enjoyed a freshly made Americano coffee. Absolutely delicious! I soon found at the bar that Pedro and George also made an excellent cappuccino in the mornings. There was plenty of food to choose from at the buffet, and in the morning, fresh omelets where being made, as well as fresh papaya every morning. The whole resort was buzzing with staff, busy cleaning, from the bathrooms to the grounds. The beach was beautiful and welcoming. My maid Jraida was extremely efficient and charming, and every day I looked forward to see what kind of lovely towel design was left on my bed and adorned with hibiscus flowers. Overall, everything was perfect for this solo traveler!

Valentin Cayo Cruz: Thoroughly Impressed

I expected very little from this resort, knowing what I know about what a four star means in Cuba and for the low price I paid, but I was thoroughly impressed. The grounds were well maintained, the rooms were huge with a king bed and hot water for showers. The food was what you would expect in Cuba. The only thing I would say is that service at the snack bar in particular wasn’t the greatest. Overall, I would recommend this resort and I would go back

Memories Caribe Beach Resort: Memories caribe

For the money ,this hotel was excellent. Was it a luxurious 5 star?.nope but for a very reasonable price it offered a clean air-conditioned room with a fridge and a balcony.an incredibly beautiful beach,clean pool and a good variety of food..excellent beach pizza and "bites bar"had very good sandwiches..animation team did a good job keeping it fun around the pool as well..I'll go back??

Melia Jardines del Rey: It was very unpleasant experience

Dirty , mildew pillows ,linens , holes in sheets,requested room spray for Pharaoh ants and large ants throughout our room.Either used our own mug or positioned shower head into toilet to fill tank for flushing..take toilet paper because it won't be refilled if your cleaning lady has a couple days off. suggested 2 twin beds because rooms weren't ready..Took king-size bed 3rd floor..needed blankets the closest doors I demanded maintenance they were hanging loose, Entertainment was tooo loud and w [... read more]hat was offered was disgusting. No Cuban dancing or stage people interact..The beach totally disappointing..Garbage filthy lawn chairs, I realize nature is there but it was awful..Used the pool .about 5 employees plus 6 gardeners acknowledged us..Sunwing rep gave me the feeling she hated to see me..but Air Transat rep was a real charm made us feel welcomed. Our bags were taken in and departure day picked up w Victor great service..2 young ladies front desk exceptional service, young guy making pancakes , dinner and evening buffet outstanding performance..First time to Cayo Coco, 21st time to Cuba im a well seasoned traveler whom respects and understand Cuba ..We certainly didn't expect a 5 star to be this horrible..We look forward to visiting the area in Cuba we know best in a few months..thank you. Towel art was delightful as the gal cleaning..I'd be happy to send pictures most people we spoke with definitely mentioned they wouldn't be returning..Good luck ..oh and suggest 30cdn to buy meal at BBQ was best money spent..

Melia Cayo Coco: Very nice resort

People were lovely, very happy and accommodating. Food was ok. Pretty cold most of the time sadly. Lots of food was absent like salad, veggies and eggs but we made due. Smoking was allowed beside the buffet entrance, absolutely ridiculous. Should be removed immediately. Pool was cold so we could not swim. Entertainment staff were wonderful, ones who do activities.

Grand Aston Cayo Paredon Beach Resort: Great Resort

Had a fabulous time at this resort! Staff was exceptional (especially the pool staff, always willing to find you a chair), rooms were super clean and food was OK…remember - you're in Cuba ;) Will definitely return!!

Grand Aston Cayo Paredon Beach Resort: Not what I was expecting

Most amenities were closed. The hours stated for the gym opening, the store etc were always mixed matched never opened when they were suppose too. The Al a carte most of them were closed, toro was closed there were a bunch of features not running. There were major shortages and our room was never stocked. Not once in our whole vacation even after asking and tipping. They had almost no soda, no variety and the meals were terrible. I am not one to complain but it made our stay very hard. There [... read more] were a few staff members who were amazing. Very happy and polite. There were a few who were rude and would play favorites giving special treatment to some guests. The beach was amazing. One of the most beautiful. The pools were well maintain and also beautiful. I love Cuba and have been on other occasions and had a fantastic experience. This time me and my group felt under whelmed and disappointed with some features. Some of the issues reported by other guests in my party were issues with there rooms, not getting the rooms they paid for, rooms flooding, AC not working, not being stocked, unfriendly room attendants etc. It wasn't all bad but we were expecting more.

Grand Aston Cayo Paredon Beach Resort: Perfect Family Vacation - Kids Loved Every Moment!

We just returned from the most wonderful family vacation at Grand Aston Cayo Paredón Beach Resort, and our daughter had the time of her life! This resort is absolutely perfect for families. Our daughter was entertained from morning to night. The kids' activities were incredibly well-organized with the animation team always ready to engage with the children. She made new friends, participated in beach games, enjoyed the pool activities, and attended the evening shows which she absolutely loved [... read more]. We didn't have to worry about her for a second - the staff was always watching out for the kids' safety and having fun with them. The family rooms were spacious and comfortable, giving us plenty of space. The multiple pools meant no long waits, and the beach was pristine and perfect for families. The food was kid-friendly with options that our daughter actually wanted to eat, unlike some resorts. The staff remembered her name by day two and made her feel special. The parents appreciated the ability to relax knowing the kids were safe and happy. We could enjoy a quiet dinner while the kids were at the kids' club, or we could join activities as a family. The flexibility was perfect. Our daughter is already asking when we can go back! This is the type of resort where the whole family has an amazing experience - kids are happy, parents are relaxed, and everyone leaves with unforgettable memories. Highly recommended for families with children of all ages!

Sanctuary White Sands: Go!

Sanctuary White Sands, was good! We had a Little problem with our room, but our butler Dailin was on it and made things great. People complain about the food, but my experience was super. Lots of variety, great attention and good quality. Cubain food is NOT spicy. If you want spicy bring a few items. Like tajin, hot sauce. But you certainly can’t say the food was bad or lacking. Because it was the opposite!

Tryp Cayo Coco: Not much support

Booked and paid in FULL in June/July---get to resort, wrong room. Hotel did take care of that. They the day to fly home get 4 different delay messages then flight cancelation --Next day get notice of flight at 9PM then 3-4 other "delay" messages and at one point had us flying to Toronto then flip to Ottawa . Had to Pay $100 for baggage as the fees already paid referred to cancelled flight ?? The extra we paid to pick seats ($47-i think) again referred to the cancelled flight , so seats moved tw [... read more]ice. Then an extra $52 for parking. Contact West Jet which send a email saying "if booked through an agency THEY must put in claim for disruption for "passengers rights" Contact Trip Central and get told, sorry we can do nothing contact West Jet Other than that GREAT TRIP and would recommend this resort to anybody--they treat you amazing. Food was great---beach is amazing

Grand Aston Cayo Paredon Beach Resort: VIP was the way to go!

We booked a quick vacation. Wanted Sun and cheaper option. We gave up Cuba Varadero 10 years ago, but love the beaches and people so thought we would give Cuba a try again. We tried to upgrade with Trip central to VIP and were told to ask when we arrived. We paid an extra $60.00 a day per room USD but it was well worth it. It is an Adults only area with your own pool, portion of beach and your own club house and restaurant to order what you would like, (limited menu but still nice option) This s [... read more]eemed to have more options and less running out of vodka, etc. There was only cola 2 nights we were there and only certain bars. They have 4 A la Carte we ate at 3 of them. They were nice but remember you are still in Cuba, our room was very nice and the beds were great, which is huge for me. Room was cold and had to get extra blankets which is good, rather too cold then hot. Beach was beautiful, people were awesome Magdiel (MADD) as we called him started in VIP and was wonderful, one of the reasons we went there. called us by name which we loved the personal feel. But some A-hole didn't like that and complained and then he had to go back to Buffet. Him and Alex had the best English of all the people working in VIP. was sad when Madd was moved out. Buffet was like a heard of cattle when it opened seemed busy, I think we only went there once or twice. We ate lunch when we did at the snack bar, for Fries and Tuna, Chicken or ham and cheese sandwiches when available. but most of the time we had pizza at VIP or fries. I would go back here, pools there was many but we stayed either at VIP or swim up or beach depending on the day. Got towels when needed and a chair at any pool. no issues. Wine was not bad, Red, White and rosa all were pretty good for a free wine at an all inclusive in Cuba. Lobby was busy every night hard to find a spot and the adults show didn't start till 9:30 pm and we were just warn out by then. LOL Tipping and gifts go a long way so please be generous. Trips we went to lighthouse, nothing special my partner did the massage there which he said was good., but the mosquitos were the worst there. Resort no real issues with Mosquitos until the night we were leaving and sitting in the lobby. We did the catamaran and dolphins and had the best lobster lunch ever included.

Melia Cayo Coco: Great resort!

Hotel was well laid out, food was good, buffet had lots of food, no running out,big variety of alcohol.Entertainment was fantastic. All facilities were clean and working well. People were very friendly.

Memories Caribe Beach Resort: NOT a 4-star hotel.

This hotel is about a 2.5 (star). The beach was beautiful...jelly fish, turtles, crabs, sea cucumbers, pelicans, ballyhoo, etc and beautiful, clear water with white sand! Garbage could be picked up more frequently from the bins, the bush, the sand, etc. The piano bar was also a very nice place to relax during the day and every evening there was live (very good), entertainment. The glass/windows were never cleaned anywhere, mold was present everywhere and often cheaply painted over to cover it [... read more] up. Many rooms (including premium), did not have hot water and a few even had cockroaches. Towels and bedding often had stains and some rooms never had their dirty towels changed. Food/buffet was often very repetitive or limited (serving wieners 3 different ways at once), and as expected, not much flavour. A la carte was better. Friendliness wasn't bad, but employees seemed to be mediocre (in all areas...groundskeepers, waitresses, bus drivers, etc).

Sanctuary White Sands: We had a great time!

Overall the resort was great! Staff was great, pool was awesome, beach was beautiful, room was clean. We had a great time joking around with the staff, playing volleyball at the beach, doing the activities. They went all out for New Years Eve and it was incredible. We did have a few days where the water in the room wasn't the warmest, but outside of that, we had an amazing trip.

Iberostar Selection Esmeralda: Nice resort. It hadn't changed much since we were there last year.

The rooms are very nice and so is the beach. The food was ok. It's Cuba, so you know you are not going thete for that. The staff is super friendly. There was always plenty pf food. We plan on going again next year

Iberostar Selection Esmeralda: Nice resort. It hadn't changed much since we were there last year.

The rooms are very nice and so is the beach. The food was ok. It's Cuba, so you know you are not going thete for that. The staff is super friendly. There was always plenty pf food. We plan on going again next year

Iberostar Selection Esmeralda: Nice resort. It hadn't changed much since we were there last year.

The rooms are very nice and so is the beach. The food was ok. It's Cuba, so you know you are not going thete for that. The staff is super friendly. There was always plenty pf food. We plan on going again next year

Playa Luxury Cayo Guillermo: Over rated resort

This resort is a beautiful resort, the beach is stunning but unfortunately that's the end of the positive. The ala cart restaurants were a big disappointment, we actually preferred eating in the buffet which was OK. The beach dining was a disaster - lobster and pork was chard- there was no menu given to order our meal so we didn't know what we were having until it was served to us. The 7 days we were there the cabana sheets were never changed even after we had requested on several occasions. Cle [... read more]aner was seen using the toilet water to map and clean the floors, rooms were never cleaned, beds were only made and we had to request for clean towels. Events noted on the daily website never took place. Entertainment at the resort is virtually non existent. Great coffee and alcohol beverages offered were pretty good. Staff was courteous and very polite as expected in Cuba.

Iberostar Coral Esmeralda: Worth every penny!

Immaculately kept! The staff are always busy and engaged. They try hard to ensure your enjoyment. And a great holiday. A TRUE International selection of alcohol and foods. This resort gives great value for your dollar.