Bitter...Loud music starts at 8 a.m. & goes until 5 p.m. Take earplugs if u like sleeping in.
Desserts at Buffet were pretty much the same everyday..everything cut into squares..no pies or cheesecakes or Icecream.
As well, bar drinks, even wine was sometimes served in water glasses, even at the Lobby Bar.
Sweet...Rooms were great with Ocean view..Quite modern & Super clean
Italian a la Carter was Awesome.
No dress code or reservations req'd.
Burger & fries at snack bar were really good[... read more].
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Private -
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Fiesta Americana Puerto Vallarta: Great staff. "Rafi's in the house"
The stay was made exceptional by the staff and entertainment. Nightly we were given a good show and often a laugh. The view of the ocean with mountains in behind made it easy to wake up after a few too many Indio. The pool was interesting enough to float in - which made up for the less than Caribbean beach and water.
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Private -
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Fiesta Americana Puerto Vallarta: Wish we were still there...fabulous!
Just got home from a two week getaway at the Fiesta Americana.... was fabulous. The staff was out of this world, very clean resort, very accommodating.... drinks were good...pool was clean, food was great too. The only thing we would like to say is that they need one more restaurant, by the end of the second week we wanted something different...they have a lot of choice but no salmon which surprised us...besides that... nothing bad to say...we will definitely be going back!!
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Lynne -
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Fiesta Americana Puerto Vallarta: Small quiet resort
We were on 2nd floor and would have liked higher for a better view but there woul be an extra charge. Lovely beach but loungers are brutal. Service at the Italian restaurant could have been better. Food was good but service not great. Definitely a 3 star resort.
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Cfhandyman -
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Fiesta Americana Puerto Vallarta: Realmente Excelente (Truly Excellent)
Superb and one of the best all inclusive I’ve been to. Idealic and tranquil setting with location on the beach in midtown Puerto Vallarta just south of the Marina area on the Bay of Banderas. Simply beautiful with the mountains as backdrop, ocean, beautiful breezes and sunsets.
Excellent value for the money with very friendly, helpful and efficient staff in a lovely and charming setting The key differentiators are the exceptional staff and good layout. They go out of their way to make you fee[... read more]l welcome and help you and they are realmente excelente (truly excellent). It's the small things and their attention to detail The ratings do not lie, there is a reason it's listed within top ten of Puerto Vallarta hotels. My overall rating 4.7/5. I would highly recommend and would definitely come back.
First impressions. Slightly Older but charming and well maintained and run. Lots of character. Lovely and one of its strengths is that it is not a mega complex easily walkable. I.e if you forget something in your room it's only a few minutes to get back. Not a ten minute walk or shuttle ride away. The overall feeling is more intimate and a very comfortable feeling
Amenities: Rooms are well appointed and beds are comfortable with room safe, mini fridge and wifi included. all have ocean view and best views are on higher floors (3 and up), however if you want a larger balcony ask for floor 1 or two. First floor has significantly larger balconies than others.
Beach is small and nice but beware, sand gets extremely hot in the afternoon and if you're not wearing shoes/sandals can damage I.e burn/shred, the bottom of your feet. Pool is very nice, but not particularly deep. The sun typically doesn't hit the pool area until shortly after ten If you like mid morning to midday sun, select a chair on ocean side of pool, away from hotel. If you prefer mid afternoon to late sun or shade select a chair on hotel side of pool. You will not have blaring music all day long or stupid games. They do offer, water aquatics to music, yoga and beach volleyball as well as selected cooking courses, salsa dancing and Spanish lessons. BBQ poolside is very good and La Cevicheria is excellent
Food ranges from average to very good, with the exception of Cevicheria which is outstanding. Acapulco cocktail and shrimp or fish tacos are a must. Very fresh and flavourful especially with addition of the habanero hot sauce. Breakfasts are good. Food tends to be toned down with respect to spice and heat to North American preferences, however good selection of hot sauces and salsa. A nice selection of fruits and salads, not as large as larger resorts but still quite plentiful. Most of the restaurants are open air with lovely breeze and little to no humidity in a nicely built Palapa structure with a lovely view of the Bay of Banderas. I.e. It doesn't feel like a cafeteria so more enjoyable. A refreshing surprise is that no reservations are required for the three evening restaurants. There might be the odd wait, but grab a drink at the bar and enjoy. You're on holiday after all. Another nice touch is that you can upgrade on the wine selection for a charge and order a nice bottle of wine for dinner Thank goodness, because the house wine is awful. The Italian (Rosato) and Mexican (El Mexicano) restaurants are both very good. Notable dishes are the chicken Parmesan and beef Francesco in the former and tequila shrimp and beef chipotle in the latter. The Asian restaurant (Tiang tang) is average to good. Chicken teriyaki and pad Thai are notable. Deli cafe a great place to grab a cappuccino or espresso and pastry.
Not much in the way of evening entertainment however they do have a live band a couple of times a week. You are however a short cab ride away from many clubs etc in downtown Puerto Vallarta. Spa is worthwhile but pricey. Gym is adequate Drinks can be hit and miss, usually a function of how busy the bartenders are. If they have the time they get it right.
There is an ATM in the lobby and there is a bank a block away (turn right coming out of hotel). Not a lot of stores, but downtown (Malecon) is a short cab ride away (65 pesos) If you need your Starbucks fix, turn left coming out of hotel and it's about 900 metres down the road. Walmart and shopping mall is another 1km. The majority of people from either US or Canada and some Mexican
Recommendations
1. Include a list of specialty drinks poolside and by the bar.
2. Add crepe maker to restaurant. Would be a wonderful addition to breakfast and lunch
3. Update and improve the wine list and offer ½ litre carafes. Ensure bottles are in stock. Terribly frustrating to be constantly told, they do not have or last bottle sold.
4. Improve your house wine as current House wine is terrible
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Tomlily -
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Fiesta Americana Condesa Cancun: Everything we expected. Nice resort.
The resort was everything we expected from other reviews. Food was really good and lots of it. Staff service was great. Pool area and intertainment was great as well. Our only complaint is the amount of times we had been bothered about the timeshare sales. They should really try harder to take no as an answer and leave people alone when we are not interested in what they are selling.
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BCChris -
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Fiesta Americana Puerto Vallarta: Beautiful resort!
We stayed at Fiesta Americana in April/2016 and absolutely loved it! The staff are amazing, the food was fantastic and the location was perfect. The only drawback was the swimming in front of the resort- a little hard to get in the water and not as clear as we would have liked. The rooms are great with a beautiful view. Very short bus ride into town and short cab ride to the Marina. We took a cab to Conchas Chinas a couple of days which is a nice little public beach with great snorkeling and ver[... read more]y few people. We would go back to this resort in a heartbeat, felt very much at home and very welcomed by the staff. Thank you Fiesta Americana!
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Cathy99 -
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Fiesta Americana Puerto Vallarta: Great Service - Great Food
We stayed at the Fiesta Americana from April 1 to April 8. The resort was well kept and everyone was so nice. We dined at the Italian and Asian restaurants a couple of times during the week and the food was always above average. Our room was large and every room had a view of the ocean. Will go back.
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Lvinn -
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Fiesta Americana Condesa Cancun: Wonderful time at Fiesta American Condesa Cancun
Although the resort is smaller and older than those around it, we were very impressed with the quality of service, food and entertainment. The resort obviously plans for visitors on a one-week stay. The shows the second week were repeats of the first. A week to 10 days would be perfect. We were there during peak season and found the wi fi server could not keep up with demand. We also had a minor drip from the ceiling air conditioning unit and tiny ants in the bathroom area. Neither inconvenience[... read more] was great enough to warrant changing rooms.
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Pamwhi -
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Fiesta Americana Condesa Cancun: Great resort!
The hotel and grounds very clean and beautiful with lots of Palm trees. Pool area and beach most beautiful I've seen. The food and service impeccable and choices and places to get food are countless ( fish taco's,nachos, pizza, smoothies, hamburgs, wings and chicken nuggets). There was even a ice cream wagon that came through the pool area. Clean towels twice daily and water delivered daily. Very much a family resort but many areas to be off on your own if desired. It would have been nice to hav[... read more]e more padded lawn chairs as they were always the first to be taken.
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Return guest X3 -
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Fiesta Americana Cozumel: Pleasant Stay - could use some slight changes
The hotel has been open a little more than a year since major renovation.
The positives are the rooms are large airy and ours had two balconies complete with a hammock, two bathrooms and a mini-bar. The bed was comfortable and the linens were nice white and newer. In the lobby are some basket style hanging chairs which are quite nice.
The negatives are the hotel lobby furniture is oversized and lacking good pillows to allow them to be comfortable, not as inviting as they look. This hotel only ha[... read more]d one local artisan come in during our stay and was not really appealing to most guests. I would suggest bringing in some local talent to sing or other locals to display their wares (jewellery, paintings, carvings or Mexican blankets and such).
We saw lots of local things when we toured off the resort, it seems like it would be easy to get locals to bring their products to sell at the resort.
In all our of stays, we never saw a hobbi cat in the water, which would have been quite nice and it seems that the fish have migrated more towards the Money Bar than in previous visits. If the resort puts some clay pots in the ocean like at the Money Bar I am sure the fish sightings would be amazing. Currently unless you are near the boat dock, the fish are not as plentiful as in the past.
Overall this is a nice resort, however if you are night lift seeker this is not the place for you as most evenings are quiet and if there is entertainment it is usually done before 11 pm.
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Hilmc -
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Fiesta Americana Condesa Cancun: We loved it!
My adult daughter and I loved our stay at Fiesta Americana Condesa Cancun. The personnel are friendly and attentive skilled professionals. They went out of their way to meet our every need.
The rooms are clean and comfortable, with housekeeping servicing the room twice a day. Ample bottled water and towels were always replenished. TV has satellite channels with a few English language options available. The beds are firm and comfy and have ample pillows.
The resort has many food and drink outlets[... read more] throughout the grounds. We were blown away by the waiter service - at the pool and at the beach. Amazing. The drink options included premium brands upon request.
The buffet was a solid standby throughout the day. The a la carte restaurants had amazing food and service and were very accommodating of special needs. Our personal favourite was the Italian option, Rosato. (Only one restaurant required reservations.) Vegetarian, gluten-free and allergy awareness were all in evidence across the resort.
The energetic activation staff had activities for kids, teens and adults throughout the day. A different large-scale show was available every night. There were also many quiet nooks for those wanting a more peaceful experience.
The beach with its fine white sand and turquoise sea was just what the doctor ordered. A limited number of huts meant we had to get out there early to claim some shade. There were more than enough beach towels always available.
One final thought: the elevators were always there when we needed one and were fast!
We had such a great time and have no hesitation recommending Fiesta Americana Condesa Cancun. In fact, we are already discussing when we can return with the extended family.
Bonus: it's only 15 minutes from the airport.
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Haakon -
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Fiesta Americana Puerto Vallarta: Romantic Mexican Vacation
Our stay at the Fiesta Americana was wonderful! We enjoyed all the wonderful Mexican food and the fantastic service and beach. Miguel served us a delicious lobster feast on the beach at the end of our week long stay ...we recommend this to any couple! We recommend the Fiesta to anyone as the authentic Mexican food and friendly service is a breath of fresh air compared to a lot of the larger more western style resorts. The rooms were spotless and beach well groomed and easy access to the ocean fo[... read more]r quick swim after sunbathing. Location is also excellent with the short drive to the Malacon and the airport.
We are planning our next trip to Puerto Vallarta and the Fiesta Americana already!
M&M Calgary
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Janet8 -
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Grand Fiesta Americana Los Cabos: Beyond expectations!!!!
Amazing oasis! We couldn't for ask for a better holiday. From the minute we arrived we were treated with dignity and felt honoured as guests! Staff went out of their way to help us with anything we needed or requested.
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JenniferH -
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Grand Fiesta Americana Los Cabos: Beautiful resort with great food, some downsides
The resort was overall very good. The food was very good and in some restaurants excellent (such as the Italian restaurant and Buffet). The pools were beautiful and clean and drinks were well made. Our main issue was: the resort was under half capacity yet we were placed in a room directly by the connecting entrance on the main floor- where not only do the cleaners congregate at 8am every morning, and their loud carts all seem to pass through, but two separate events were held directly outside o[... read more]f our window/patio from 5pm- 10pm without us being advised at all! I felt this was pretty rude to not even be told there's going to be a very loud mariachi band playing for 4 hours outside of our room, especially with having a sick husband in bed that day from food poisoning (from off of the resort). It put a sour taste in our mouth, but overall the place was relatively attentive and quality was very good. Another odd thing we noticed was that the pools close at 7pm- 7pm!?! after 4pm, all of the servers completely disappear and there is no more service at all to the pools. We found ourselves having early dinners because there was nothing else to do since the pools closed off so early. Rooms are quite dark and bathrooms a bit on the claustrophobic side. It holds being a true 5 star.
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Joe78 -
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Fiesta Americana Puerto Vallarta: AMAZING PRESORT AMAZING STAFF
From begging to end a wonderful vacation. Central location, close to airport,downtown and shopping.A class service with a smile, beach area and pools fantastic with premium liquors and they have Corona!!! The No reservations for the All-Cartes was amazing and would definitely go back. Oh did i mention the 24hr room service, stoked beer fridge in room and the fact that the entire resort is ocean view with breathtaking sunsets daily. Give it a shot you wont be disappointed for couples, family or s[... read more]ingles wanting to have a good time.
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Sherbear -
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Fiesta Americana Condesa Cancun: Fab Fiesta
Loved this hotel. Great pool, comfortable room, excellent food. I would go back to this resort and the only change I would make is to book an oceanview room. The specialty restaurants do not need reservations and you are not limited to how many times you can go to each. One of the only downsides is you do have to reserve your poolside chair early or you will not get one.
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ScottandJaime -
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Fiesta Americana Condesa Cancun: Above and Beyond!
From the moment we stepped off of the airport transfer. We were treated like royalty. The bellhop, reception, concierge, maids, gardeners, bartenders, wait staff and cooks. Top notch. Planning our trip to return in April/ 15. Grounds and beach jaw dropping. This resort might be the cleanest place ive been to. Job Well done Fiesta Americana Condesa!!! I wish they were hiring. I would love to be apart of that team in any capacity.!
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Dtroy -
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Fiesta Americana Cozumel: opening issues
this was our 3rd time in cozumel and 10th time in the mayan area
we arrived at night and so missed on the typical greeting you would get in the morning.
check in was quick and efficient. we had to come back in the morning for a 2nd room key?
we were brought to our room and there was no explanation of the amenities ie where the safe was, all the lighting
the room itself was on the 6th floor with an amazing view of the ocean. I had emailed and requested an upper floor room. the room was modern i[... read more]n black and white, i would prefer more Carribean colors. It doesn't have a typical bathroom, there is a room for the toilet, a separate glass enclosed shower, ours didn't leak, and a sink. the bed was new nice and large, the tv is a 40+ smart led tv, i wish i had brought my hd cable to hook up my computer there isn't a lot in english programming. the best feature besides the view of the ocean is the free wifi available in the room with excellent connectivity. there is a free safe and a daily restocked bar fridge with beer and pop. there is no coffee maker as i saw advertised on there website.there is a coffee bar in the lobby. the sunsets were something to see (see pics attached). the cons were i found the air con loud and the street in front of the room had a lot of traffic in the morning affecting the sleep quality
The weather all week was fantastic and the ocean calm
the beach is across the street what i like to call a "sandbox beach" it is 40 yards by 20 yards and man made. we never had an issue getting a chair because they figure out the chair war problem by giving each chair a beach umbrella so you always had shade.
it would be nice if the umbrella was more adjustable for when the sun moved.
there are 3 places to get food on the beach. the seafood hut (i don't eat seafood but I heard people say the food was excellent) a hamburger, fries hut excellent and the main buffet. the food was so so however the biggest issue was the common flies there were too many going after the bread, fruit and desserts, only the bread was covered.
all of the service and servers at the resort were excellent from the beach, pool, buffet and ala cartes.
the reason we come to cozumel is for the snorkelling. the snorkelling in front of the beach was great. we saw many different types of fish and baracudas. the only issues i had was the access into the water is difficult going down stairs into and out of the water, i didn't have issues but i can see other people have issues. there is a little bay but has corral instead of sand.
the other issue is the buoys that limit where you should snorkel is not defined, it should continue all the way to the dock such that boats coming in should only use one side. i had a boat come into the bay and basically circled me almost as a joke. i told the lifeguard about this and explained that if there would have been children or inexperienced snorkellers this could be a major accident in the making.
we ate at 2 of the ala cartes the italian and mexican. the food was good. i ordered the beef tenderloin and found the portion way too big. there were no reservations required which was nice we never had to wait.
there was an excellent mayan show one night at he beach buffet.
except for the mayan show there was no nightlife.
a 3 piece band with a singer to allow dancing each night would be an inexpensive nice touch. this resort mostly caters to divers so i guess they don't require a lot of nightlife. fyi they don't offer an intro to diving at the resort??? i found the bartenders at the lobby bar not as friendly as some of the servers.
The biggest issue i had was the stairs. it would be nice if they didn't exist, ramps instead but they should be easier to see ie yellow paint at the end of each step. the marble blends to easily. they have the curbs painted this way in front of the resort. the stairs at the beach almost got me one day there white and harder to id if you're not paying attention ie looking at the beach.
this resort was in close proximity to CHAKANAAB park and my wife and i walked both ways one day. the admission was $20 but i had bought a snuba excursion from the resort the day before so our admission was $13 each. it has great snorkelling a great beach and a number of activities. it would be nice if they had deal with the resort
i probably would not return to this resort, we like going to different places. i can see it appealing to other people.
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Caramos -
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Fiesta Americana Condesa Cancun: Great experience!
Everything was great in this hotel, specially the service, personnel were always super nice and with a great attitude. The food was very varied (they had lots of options at the same time) with amazing taste and quality particularly in the Mexican restaurants and in 'La CevicherÃa' (I could eat this every day!)
The beach was very clean compared to nearby areas and again personnel were always near to offer drinks.
We had an amazing time, they have lots of activities but we just wanted to relax an[... read more]d we managed to do so, it didn't really feel like a springbreaker hotel even when we went there precisely during that peak.
Making an effort to provide constructive feedback...the hotel rooms looked a little outdated and the AC just a bit loud but nothing that bad, in all they were fully functional and comfy.
Congratulations to the hotel and specially to the staff for being so welcoming.
Carlos