Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(163 Reviews)

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Private  - 

Verified Purchaser

Krystal Grand Puerto Vallarta: Excellent Resort

The staff and management team were a credit to the Hilton name. The resort is beautiful and the food was excellent. All of our needs were anticipated and the service was excellent. We enjoyed the Mexican(3 times) and the French (twice) and the beach partly. This was personal choice. The drinks were properly made and the pool staff at the hacienda and the roof top bar were excellent. Bravo to the team and thanks to the management staff for allowing staffing levels sufficient to deal with the c [... read more]

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Lana  - 

Verified Purchaser

The Fives Downtown Hotel: Meh

Location is good only a couple blocks from the beach. Roof top pool is nice but expensive. We booked a 2 bedroom and got there were given 1 - then we got downgraded because there was only one 2 bedroom left so we basically paid more for less. This room also took about 2 hours to be ready. Noises all around music doesn't turn off til midnight but the way the rooms are built it sounds like there's someone constantly moving furniture around making it hard to sleep since it's happening 24/7. Service [... read more]

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Mally  - 

Verified Purchaser

Hyatt Vivid Playa Del Carmen: Lovely experience

The hotel was beautiful, spacious, friendly staff and great food! The romantic dinner on the beach was delicious. Lots of entertainment at the hotel, delicious fresh juices in the morning and wide variety of alcohol 24/7. This trip could not have been better. Only downside was there was a lot of seaweed in the water but the hotel did its best to clean it up everyday and if you walk a little further down the beach the amount of seaweed gets less.

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Toniv  - 

Verified Purchaser

Hyatt Vivid Playa Del Carmen: Great vacation

We had a lovely time at Hilton Royal Playa del Carmen, We loved the location, the hotel, the food, but the most prized commodity are the people that work there! All of them were outstanding, our room was cleaned every day, there was always a cute animal waiting on our bed, my clothes folded carefully!! The food was tasty, a bit repetitive, but always tasting great, drinks were great too, the hotel is just the right size, not to big, not too small, just perfect! They are upgrading the resort, [... read more]

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Private  - 

Verified Purchaser

Dreams Rose Hall: Fun resort.. excellent family vacation spot

Resort was nice and convenient for us we were on main floor so easy access to lobby, restaurants etc. Food was great especially the jerk hut! And staff was friendly. Shows were ok. The rooms were ok. Only issues we would encounter was they only leave a couple of bottles of water in room we had to call everyday for water and towels. They were never replenished with what was used. Other than that nice family vacation

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Sher  - 

Verified Purchaser

Hyatt Vivid Playa Del Carmen: Loved the Hilton in Playa Del Carmen

I loved the Hilton in Playa Del Carmen. We stayed there the week of March 18TH, 2019. The room was spacious and clean. The service was great, The food was excellent with a lot of choices. I loved the location with 5th ave right outside the door.

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Jessica  - 

Verified Purchaser

The Fives Downtown Hotel: Amazing hotel, amazing service, amazing time!

Checked in to the BEAUTIFUL Five downtown and was blown away with the attention to detail and superior customer service. Didn’t do the all inclusive option because we really wanted to explore food options and didn’t know how good the hotel food was actually going to be... wrong move on our part. We should have had the all inclusive — The food was amazing! The service was some of the best I’ve experienced anywhere! Santiago was my favourite. So kind, warm and welcoming. Always wit [... read more]

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AmandaandJess  - 

Verified Purchaser

The Fives Downtown Hotel: So amazing! We can’t wait to go back!!

This was such an amazing place! We cannot believe how easy it was to book, travel and stay! We will definitely be using tripcentral next time we book flight and hotels! Thank you for making everything so easy!

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Private  - 

Verified Purchaser

The Fives Downtown Hotel: The very best!

They made my vacation so beautiful. I was initially worried as I was traveling solo, but soon as I got to The Fives, I totally forgot about my worries. They had a staff who's job is literally help you book all activities. Also a great concierge service that just knows Playa Del Carmen so well. Everything was perfect! Especially the hotel's proximity to 5th Avenue and the Beach. I was so lucky and blessed to book The Fives Downtown. Until next time!

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Private  - 

Verified Purchaser

Hilton Curacao: Beautiful resort.

Food was great and staff very friendly. Pool and beach area fantastic. Wonderful views and scenery all around the resort. Great variety of equipment in the gym as well. Snorkelling was amazing at the resort. Hotel could use nightly entertainment to further promote the culture of Curacao and entertain guests. Non motorised activities should also be included for guests to use. So many positives.

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Private  - 

Verified Purchaser

Dreams Rose Hall: Great holiday

This was the best all inclusive we have been to. Great location, facilities and grounds excellent and the restaurants were exceptional. Lovely staff who could not do enough for you. We would certainly go back for a family holiday

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Ryan  - 

Verified Purchaser

The Fives Downtown Hotel: Best Urban Hotel Ever!!

For this trip I wanted something different than the typical 'resort' feel but still wanted to be close to the beach and to the nightlife but I did not want to sacrifice quality accommodations or hotel amenities. The Fives Downtown has it all!!! The place is chic. Super clean and modern. Good for young adult professionals (25 - 40) but also older. It gives off a professional vibe while at the same time feels like home away from home. The pool is to die for!! The pool is soooo amazi [... read more]

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Private  - 

Verified Purchaser

Dreams Rose Hall: Great resort

Very safe, lots to do, friendly staff, lots of variety in food/restaurant choices. Close proximity to airport. Lazy river and water slide were great to have. Pools & Grounds very clean. Very hard working staff. Interesting location with Rose Hall mansion and old ruins of the sugar plantation aqueduct nearby.

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Colin64  - 

Verified Purchaser

The Fives Downtown Hotel: Amazing hotel

The hotel was exceptionally clean and very comfortable, the staff treated me like I was worth more!, the food was out of this world tasty and fresh, I will return to that hotel again and will recommend all my friends to stay there in the future, I wish I could have stayed longer,

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Private  - 

Verified Purchaser

Hilton Curacao: So So Resort

This hotel was built in the 60's … and it looks it … both from décor and upkeep perspectives (e.g. a lampshade in our room was rusting out). We were on a breakfast plan. Breakfasts were okay. Other meals were available, but prices were high (hot dogs about $15 and hamburgers about $20 … US$), food was lukewarm, and service was very slow. When we checked in, an error (on their side) resulted in a night in a regular room (we booked premium). We didn't get a replacement until 5PM on the [... read more]

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Private  - 

Verified Purchaser

Krystal Grand Puerto Vallarta: Disappointing

Although the building and facilities are quite modern and lovely the food and services left much to be desired. For the most part the staff were quite good with the exception of a few servers who had unhappy demeanours. The drinks were unfortunately rather slim on the alcohol and the patio furniture was often broken. The resort had very few beach umbrellas which meant that folks were getting up at 6 am to try to reserve shaded areas. We observed a few tense altercations over "reserved" lounge ch [... read more]

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Amanda1978  - 

Verified Purchaser

Hyatt Vivid Playa Del Carmen: Fantastic spot

Hotel and grounds meticulously maintained. Variety of food choices for anyone. Great choices of alcohol. Beach and pools perfect. Staff very helpful and service perfect. Rooms perfect. Close to 5th avenue. Entertainment very professional and enjoyable.

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Private  - 

Verified Purchaser

Hyatt Vivid Playa Del Carmen: Just Incredible!

The Hilton Playa Del Carmen is amazing. The hotel itself is newer (and apparently about to undergo some more renos). The layout is spacious without being too big & there are so many bars & restaurants you will never be hungry or thirsty. 4 included a-la-carte, 1 Chef’s Plate ($85/couple) for a high end dinner menu which changes daily, a buffet and a 24 hour lounge like none I have ever seen at a resort. Excellent coffee, a buffet of hot and cold snacks as well as pop, alcohol and beer. It†[... read more]

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Rick  - 

Verified Purchaser

Hilton Hawaiian Village Waikiki Beach: Very good resort

The whole experience was very nice, staffs are friendly and facilities are accessible. Premium location and nice view of the beach. the rooms are bit out dated, need renovating, not dirty but just old interiors.

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Sylvistfans  - 

Verified Purchaser

Hyatt Vivid Playa Del Carmen: Needs updating

The hotel was nice but definetly needs renovating, it’s outdated, the food in the specialty restaurants was delious but very small portions, the best meal was the lobster and steak on the beach with Jazz music but we had to pay 125.00 a couple but it was worth it, I highly recommend it, don’t do fondue nite not worth the price, amazing entertainment every nite except Karoke nite don’t go, it was a bunch of drunks trying to sing, also there’s lots of seaweed on the beach but they try real [... read more]

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