Secrets Tides Punta Cana: The resort was amazing..spacious and super clean

The hotel grounds were beautiful.spacious .wonderful places to sit and have coffee..very , very clean The preferred bars and their bartenders were comedians, knew their capabilites of mixing drink The entertainment was good for the most part, however our entainter Gregory, was top notch. Our servers in the preferred section were courteous and always arrived, with our drinks and food with a smile

Secrets Tides Punta Cana: Beautiful resort

The public areas are very nice and very clean. We were there during the Super Bowl. They had a giant TV if you wanted to watch the game. They also had finger foods. At the cafeteria, they had made special desserts for the occasion (mini footballs, etc.). They were beautiful and very good! The rooms are beautiful. Beds very comfortable and nice decor. The chamber maids were excellent. They came by twice a day. The restaurants were very good. The Japanese tapaniake was excellent. The Mexican r [... read more]estaurant and the Asian restaurants were also excellent. The steakhouse was not as good. My steak was fine but my friend's was impossible to cut. Was returned and the next steak was too rare. The beach was nice but you had to get there by 7:30am if you wanted a chair. I would recommend this resort.

Secrets Tides Punta Cana: Great Resort with Excellent Service

This is our 9th Secrets resort that we have been to and Secrets Tides did not disappoint! The resort was very well laid out, the food was good, the staff were excellent and the resort amenities were very good. Everyone who works at the resort works very hard to ensure that your stay is memorable. With this being a newer resort, the rooms were excellent and cleaned exceptionally well each day. The nightly entertainment was good, however the entertainment in the lobby bar from 7pm-850pm was ve [... read more]ry good. Each night they had something that got the crowd moving (2-piece guitar band, steel drum player, violinist) etc. Whether you went to eat at the buffet, the barefoot grill, the food truck by the beach or the a' la carte restaurants each meal was very good. The nice thing is that men don't have to wear pants for dinners at the a' la carte as shorts work! Give this resort a try you won't be disappointed.

Secrets Tides Punta Cana: Resort was amazing did not like the unisex bathrooms

Rooms were cleaned all the time food and service was amazing. I had my jewelry stolen at the airport from my luggage not the resorts fault but they didn't seem to care I wish there was an airtransit represented there when we needed them

Secrets St. Lucia Resort and Spa: Ultimate Relaxation

It was our 35 wedding anniversary and we wanted to go somewhere special. We were delighted with our choice of Secrets St. Lucia. It was everything we wanted. The room was spacious with all the amenities you could want. An anniversary sash on the door along with a fruit plate, pastries and a bottle wine awaiting us inside. The Preferred upgrade was definitely worth it with excellent attentiveness from our personal concierges (Rochel and Titus) that made our stay extremely comfortable. Lots o [... read more]f great choices for food, fantastic dinner on the beach, choice of pools and night life if you want it. Just be prepared for lots of stairs if in the Preferred section but lots of golf cart assistance if you need it. Second to none.

Secrets Playa Blanca Costa Mujeres: Luxury Hotel

This is our second time at Secrets Plays Blanca. June 2025 and January 2026 This hotel is a true 5 star luxury hotel. Staff is in abundance to cater to your every needs. We are foodies so we found the food choices somewhat limited. Thank you Robyn

Secrets Tulum Resort and Beach Club: Awesome resort…

If you’re OK to take a 10-15 minute shuttle to the beach. The beach club was lovely. I was a little disappointed in how many vendors were allowed on the beach considering it is a “private” beach club. Food at all of the restaurants was amazing. I would say the best of any resort I’ve been to. Rooms were clean and comfortable the AC was a little noisy. The staff was very accommodating and friendly. Some pools were cooler than others some were warmer than others. You could pick a spot that suited  [... read more]you and there were lots of spots. I didn’t like that there was vendors every evening and where our room was we pretty much had to walk past them and they were aggressive. I think 1 time per week is sufficient for off site vendors. Overall I give this resort an 8.5/10

Secrets Papagayo Resort: Not so good experience

Hotel is outdated and tired: abundance of Mosquitos and bugs in a room. Located on multilevel ground, so you need a transportation to go to the beach or pool, restaurants. SMT waiting for shuttle takes 15-20 min. Stuff: some good, some do not care at all. Asking for something and they just ignore you Private events on a daily basis, they may block the pool area, so you suppose to go someplace else. Weddings and parties are frequent events. So, they may block restaurants/ buffets and we had to [... read more] chose where to go to eat from very limited options. Felt like unwanted quests overall. On several occasions they just do installations for event with construction noise 2-3 feet from your chair, so you kind of forced to leave. Food is average and variety is limited Beach: murky water with black/ volcanic sand and tons of jelly fish. Not mentioning gators (rare, but still...) ocean overall is 2 out of 10 experience. Compare to other Caribbean destinations (Cuba/ Aruba) I do not believe I spend $$$$ for that. For the same price I could have a week in Bora Bora 4 seasons.

Secrets The Vine Cancun: True 5 Star

We are experienced travellers that travel for two weeks each month from November to March. We have stayed at many of five star rated resort resorts. Secrets the vine is a true five star. From the welcome reception to well appointed rooms. From the gorgeous pools, restaurants and wait staff everything was perfection. We could not think of anything to complain about as hard as we tried, except for there was no Robe hooks in our room and the beach was not our favourite Other than that, no mat [... read more]ter how hard we try, we can’t think of anything that we would change or that we were unhappy with.

Secrets Tides Punta Cana: Great Resort

This property was beautiful! Everything was new, clean and well maintained! The staff were helpful and friendly! The beach was well maintained, the sand was powdery soft- the beach area was by far the best in the stretch of resorts close by! The food was good, nothing stood out as incredible, but definitely wasn’t bad!

Secrets Tulum Resort and Beach Club: Not what we expected from a secrets resort…

This resort was a bit disappointing for us and not what we were expecting for the price. The entertainment was lacking and the food was not good. We had a few good dishes but overall the restaurants were disappointing and the buffet was very limited for breakfast, but I loved Rosalina at the omelette station, she was friendly and the omelettes were perfection!! The service however, was excellent, the drinks were great and the hotel itself is very beautiful but I feel they could expand on daily a [... read more]ctivities and nightly one’s (in particular the YouTube concerts projected on a wall). The amenities in the room are great and service to the room was outstanding! The beach club was very nice but could use a few more chairs and some umbrellas on the beach. Also we did not like being forced to sit down with the uvc rep the second we arrived after 12 hours of travel, she was pushy and really was a poor first impression. Overall the resort could use some improvements, I think improving the food would increase the value by a lot. We enjoyed our stay overall and see this resort as having a lot of potential to be great someday.

Secrets Tulum Resort and Beach Club: 10/10

This resort was a incredible… we had an amazing time at Secrets Resort and Beach Club.. The service and staff were fantastic The resort was very relaxed, and the food was very good. The beach club was very chill, and in the heart of the Tulum beach strip… Highly recommend

Secrets Playa Esmeralda Resort and Spa: Amazing resort!

The swim out with partial ocean view - the best room ever! Awesome beach for walking! The food was amazing!! Delicious cocktails! Great aqua fitness sessions. Excellent staff and service. Wish I was still there!

Impression Moxche by Secrets: The trip of a lifetime

This resort truly went above and beyond anything we could have ever imagined. From the moment we arrived, we felt completely cared for and celebrated. We were visiting for a special occasion, and the staff made it their personal mission to turn it into an unforgettable experience. Their warmth, attention to detail, and genuine kindness made us feel so special every single day of our stay. The scenic views were absolutely breathtaking – the kind that make you stop and just take it all in. Ever [... read more]y angle of the resort felt like a postcard. Our room was stunning, beautifully designed, and incredibly comfortable. The complimentary upgrade was an unexpected and incredibly generous surprise that elevated our stay to an entirely new level of luxury. The food was outstanding. Every meal felt like a fine dining experience, with exceptional flavors, presentation, and service. It was clear that excellence is a standard here, not an exception. From breakfast to dinner, everything exceeded expectations. What truly sets this resort apart, though, is the staff. They are the heart and soul of the experience. Every interaction was filled with professionalism, warmth, and a genuine desire to make our stay perfect. They anticipated our needs, remembered small details, and made us feel like more than just guests – we felt valued and celebrated. This resort defines true luxury, not just through its beautiful surroundings and elegant accommodations, but through the unforgettable experiences it creates. If you are looking for a destination that delivers romance, relaxation, exceptional service, and memories that will last a lifetime, look no further. We cannot recommend this place enough to anyone seeking the trip of a lifetime.

Secrets Tides Punta Cana: Great resort

All of the staff are very pleasant and helpful. Beautiful grounds, room and beach. Lots of lounging chairs available to relax by the pool or at the beach. Restaurants are very good too! A very pleasant relaxing week.

Secrets Tides Punta Cana: Beautiful!

The hotel & guest rooms were just beautiful. Plenty of lounges by the pools & great choices for restaurants. I would highly recommend this resort. Customer service went above & beyond so many times.

Secrets Baby Beach Aruba: Resort was excellent

Definitely need a dinner buffet wait time to get in restaurants was way to long. Everything was excellent about the resort , the service was excellent and staff was wonderful.Could use a few chairs around the pool.

Secrets Royal Beach: Mediocre Resort

Not too any choices regarding food, but overall it was good. Room Service was very poor. Had to call several times to get what we needed. Entertainmaint was fair. Staff was fairly good, and obliging, and helpful.

Secrets Riviera Cancun Resort and Spa: Amazing staff, resort, facilities… bad beach

All around we had a beautiful stay, all we were looking for, staff was fantastic, resort was looked after well, very clean, friendly, entertainment could be worked on, and the beach, biggest disappointment…

Secrets Mirabel Cancun Resort and Spa: Not like other secrets

We recently stayed at this resort and had a mix of great moments and some disappointing issues. The good: The food overall was very good, and the drinks were consistently well made. Service around the pool and beach was excellent — Guillermo, Anteljo and Elvis, who truly went above and beyond and made our days by the water enjoyable. The rooms were clean and well maintained, which we appreciated. The not so good: The new restaurant reservation policy was a major downside for us. While so [... read more]me may like it, I personally don’t. To me, luxury means being able to eat at the restaurant you’re craving that day without rigid planning. In the past, getting a pager and enjoying a drink while waiting for a table was never an issue. If you’re traveling with a larger group, the app won’t even allow you to book more than 4–6 people depending on the restaurant. This was especially frustrating considering the website states under Unlimited Luxury that there is “limitless access to gourmet à la carte dining options without reservations required,” which didn’t match our experience at all. Unfortunately, a sweater went missing from my room during our stay. Additionally, 4 out of the 7 people in our group got sick. I’m not blaming this on any one thing, and we were careful — we even brushed our teeth with bottled water — but it was still disappointing and affected our trip. The biggest letdown was how a birthday celebration was handled. We traveled specifically for a birthday and communicated with the resort a month in advance to book the teppanyaki restaurant for that night. We confirmed the reservation again on the day we arrived. When we showed up the night of the birthday, the restaurant was closed. Concierge then turned the situation around and implied it was our fault. We had to push just to be accommodated at another restaurant, and on top of that, we were still charged for the teppanyaki. I’ll also note that I’ve never stayed at a Secrets resort where teppanyaki was an extra charge — another reason this resort did not feel truly “luxury” to us. Overall, while there were definitely highlights, the inconsistencies, poor handling of special occasions, and policies that didn’t align with what was advertised made this stay fall short of expectations.