Estelar Playa Manzanillo: Estrada Grand Playa Manzanillo Hotel

Great Hotel, staff were very helpful and at the front desk they all spoke English, had a problem with the inroom safe and within 5 minutes it was fixed. Food was excellent - by far the best was the buffet.

Las Americas Resort & Convention Centre: Great hotel

Even though this hotel is in its 3rd week of being all-inclusive with Sunwing, it was a great experience. Rooms were clean and bright. Nice balcony overlooking the ocean. Food was very tasty. If you wanted a quiet pool without kids screaming, there was one. Hotel is located on a public beach and only was a 10min drive from the airport.

Las Americas Resort & Convention Centre: Overall Very Good Resort

I think this resort was pretty much exactly what we had anticipated. The biggest advantage is the proximity to the old town of Cartagena (less than a 10 min taxi ride). There are a number of pools which is great if you have kids (which we did) as well as a big playground and mini golf. The beach is basically what you would expect for being so close to a major city in South America (not secluded, lots of vendors, but really not too bad). The food in the buffet was always great and the staff were  [... read more]excellent. Only note is that it is a convention hotel and as a result hosts, surprise, lots of conventions and weddings which can be kinda big and noisy at times. Overall we had a great time, the city of Cartagena is fantastic and this hotel gets you close with resort style amenities.

Estelar Playa Manzanillo: very nice resort

I found all of the staff to be very helpful, polite at all times, and cheerful when helping with any questions. The staff had a relative understanding of English and if they didn't understand you, they got someone who could understand. The rooms were very clean; the dining room staff were always helpful; the food was very good; and the pool areas were clean with friendly and helpful staff. The beach area was nice also. The dining room selection could have a little more fruit and a little more de [... read more]sert selection but what was available was very good. With reference to the Sunwing representative, I was disappointed that she did not have sufficient knowledge of certain tours. She also misinformed me regarding the time of a meal that was to be served as part of the Mangrove tour offered by Nexus Tours. I am going to write to Nexus Tours and to Sunwing regarding that tour because my brother, his wife, and myself went on that tour on January 27th, 2015, and were thoroughly disgusted with it. We were booked to leave at 2 PM. 1) The Sunwing Representative (Emi) was specifically asked (twice) when the lunch, included with the tour, would be served. Emi replied that we would do the tour first and then we would have the meal. This was incorrect. After eating a hardy meal in the hotel dining room, we were picked up at 2 PM and promptly brought to the restaurant located in Manzanillo to eat. Well we could not eat again as we were full. 2) We were loaded onto a leaky canoe (with no life jackets provided) and started the tour. The first part of the canoe ride was through some mangroves that smelled like a sewer. The smell was absolutely disgusting. Once we left that area and entered the open lake, the smell was gone. 3) The Nexus tour brochure indicates that we would have an exotic canoe trip through the mangroves of the Virgen ..... visit to primitive lime kilns and hatchery sabalo. The tour guide had very limited information during our walk through the 'Precolombian Museum' which consisted of a few huts with recreations of people and pots etc., and we did not see a hatchery or lime kilns. 4) We continue to canoe through the lake and then entered another channel of mangroves that smelled of sewage. 5) Disembarking from the canoe was hazardous as there was no proper dock. The gondolier backed the canoe into a culvert by a road and we had to turn around in the leaky canoe (which now had about 1.5 inches of water on the bottom) and basically crawl carefully to the back of the canoe and get out. We paid $47.00 US each for this farce of a tour and would like our money back. Of note is that fact that we were misinformed of the time the lunch would be served but were lucky that we missed eating again because I am of the opinion that one of us might have brought up what we ate due to the smell in the mangrove channels.

Estelar Playa Manzanillo: Beautiful resort

Beautiful hotel, about 20 minutes outside Cartagena, free shuttle bus from hotel into the city several times a day, rooms were nice, two queen size beds, maid service not so good, had to ask for towels three times, same goes for water and beer in mini fridge. Three pools, spent most of our time at the passive pool, adults only, bartender and staff at that pool were great, always smiling and being helpful. Food was good, a little more vegetarian options in the hot buffet would have been nice. Did [... read more]n't try any of the a la carte options. Overall, I would recommend this resort, great value for money.

Estelar Playa Manzanillo: Good Small Resort, a bit isolated...

We just returned from a week all-inclusive at this hotel. The resort is looks as it does in pictures so there is no disappointment on arrival. We had a ground floor suite with hot tub and had no problems with the room - spacious, nothing fancy but just fine. We really enjoyed the large and uncrowded adult pool. The beach is not great, but the water is warm and we did a little body boarding. The food was good and pretty authentic Colombian as the resort is largely populated with South Americans [... read more]. We liked eating local cuisine at all meals, but don't expect a resort catering to North American palates. It got a little repetitive by week's end, and there was little to no seafood. Excellent mojitos, drinkable wines and great cappucinos. It is true that the staff generally doesn't speak English or French, but it is Colombia and Colombians speak Spanish. Staff were helpful despite the language gap so we had no complaints there. We took advantage of the convenient shuttle into the old town 3 times; it is really beautiful and full of life. Be sure to catch sunset at Cafe del Mar. My only criticism is that you can't walk anywhere. It is a small resort and the stroll from your room to the restaurant and bar is maybe two minutes. There is no where to take a stroll along the beach, or around the hotel, say in the evening. We tried to walk the beach a few times and were repeatedly stopped by the security guard. He was friendly enough but made it clear that were not to continue. Not sure whether this was for our personal safety, due to private property issues or what the reason was. If you are planning to spend a lot of time in the lovely walled Cartagena and coming only for a week, I think this is a lovely, relaxing little resort, with no line ups for anything. Very easy and pleasant.

Estelar Playa Manzanillo: Wonderful hotel in every respect

Our family spent two extraordinary weeks enjoying every aspect of the resort. The food was among the best We've had, as was the service. The facilities were top notch and the beach was perfect for playing in the surf and for long walks. I find it hard to find fault.

Decameron Baru Beach Resort and Spa: Terrible service

Bathroom had mildew and no light. I guess they didn't want u to see how disgusting it was and the shower drain was not working properly . The grounds were ok but some cracks on walkways and every uneven stairs , accidents just waiting to happen. But what made the stay worse was the the lack of interest to serve the guest in the buffet and bar areas. We are great tippers but this people could care less even after giving tips. We would order coffee every morning and it would take a good 10-15 min  [... read more]for them to remember you had ask them for coffee. Food :not a lot of selection and almost like they couldn't afford to replenish it or at times too lazy to go to the back and get your request. Breakfast lines to order eggs were ridiculous long and there was one day they ran out of eggs and had to Wait 30min for the eggs to arrive. Poor poor service !!

Decameron Baru Beach Resort and Spa: Beautiful scenery and ocean setting!

This was a beautiful resort..off the beaten path..your own secluded paradise! Very well kept and clean..very spacious rooms. .The ocean was spectacular! We took the tour into cartagena which was amazing..so much to see and explore