Beautiful Resort

The resort is beautiful, grounds are very well manicured. Had a problem with the room and within 20 mins it was rectified. The pools are not heated and quite cold. Staff is wonderful and the food is delicious. The only problem we had was the food is not hot, even when we were first in line for the buffet it was warm at best. Japanese restaurant is AMAZING and the food was superb. It is not a huge resort but that was what we wanted. No fighting for chairs, lots of beach towels to go around.  [... read more] Lovely welcoming gift from Sunwing. All around I would definitely recommend this resort. I do believe it is important to work on keeping the hot food hot. Had a great week with super bartenders, the most awesome stone fired pizza and a 24hr delicious burger/jerk bar. So nice for a late night snack after a few cocktails. This resort is a must for Jamaica lovers. This was my first trip solo since my husband passed and I broke down when I arrived waiting for my sister to come from another city and they wer so kind and gentle. I will be forever grateful as I was somewhat embarrassed. He wanted to see Jamaica and thats all I could think of, and at 57 he would have loved it. You dont realize how important it is to have compassionate staff until its needed. Thank you to the check in staff.

Amazing Resort

My husband and I were amazed with this particular, adult only, resort. I liked the fact that it only had 250 rooms so it wasn't too busy. The resort was beautiful. There was a lot of greenery in and around the grounds. The beach was beautiful - white sand and no coral where you swam. The food was amazing - a lot of choice. My favorite was the Italian Restaurant. Service was excellent. We are planning on going away again at Christmas and would definitely go back to the same resort

Excellent resort!!

This former Sandals property is a winner in every way. It isn't brand new, but still offers a clean environment and an excellent variety of food, drinks and activities that are sure to please... The beach is clean and well maintained. It isn't a very long beach, but it is convenient and close and is very user friendly. Our room was clean and spacious and we enjoyed a beautiful view from our balcony. Staff was very friendly and helpful for the most part, but we did experience a few bad attitudes [... read more] in the gift shop and one of the bars. Nothing serious and no big deal. Restaurants were EXCELLENT. Reservations were required at only 1 and they were easy to make. The property is very compact and easy to get around. Nothing is very far from you no matter where you are. We would recommend it and we would definitely consider returning.

Amazing Beauftiful Wonderful

The grounds were beautifully landscaped and grounds were constantly swept. We found the resort was very compact - not far to get from point A to point B. We were upgraded to concierge - Diamond acccommodation. The service was excellent. We were assigned to Sapphire accommodation. We asked to see these rooms. They did not hesitate. The view from the Sapphire rooms - gardens and ocean were nicer than our view. We did have the view of the ocean- but no gardens. The night we arrived we enjoy [... read more]ed outside Italian dining watching the super moon! The Japanese dining will not be forgotten. Food everywhere was excellent- especially the soups. We did not participate in the activities as we were there to relax. Last but not least - the staff - the staff - we were hoping that some of them would kidnap us!

Good Resort.

We stayed at this resort recently for our honeymoon. It was a very nice resort! The food was great, especially the a la carts. The staff were very friendly. The only downfall was that we went here because our travel agent told us it was good for honeymoons, but we didn't really feel that way. We weren't acknowledged for that at all.. We told the front desk we didn't like the location of our room as we were right over the parking lot which was really loud for us, and they responded with telling u [... read more]s we would have to pay extra per night if we wanted to move. We felt like they didn't really try to work with us or accommodate us at all. Other than that, good resort :)

Excellent Resort

The resort is well laid out and very small. The A La Carte restaurants were excellent although the buffet at lunch time was often just ok. The beach while nice is very small and there is some rock just as you enter although I would say there is no need for water shoes. The resort is missing a lobby bar, there is the emerald tree lounge which is off to the side but it is only opened in the evenings. During the day the only bars open are at the beach and pools.

I already want to return!!!

This trip was amazing and everything I imagined and more! Everyone was so polite and every thing went so smooth! I can't wait to go back again! Phenomenal experience. I was amazed with how well they up kept the hotel. Constant maintenance and always ensuring their guests were happy!!!

Excellent value

I thought the resort was a perfect size, not too big and not to small. I thought the resort rooms were nice and clean as well as all the other areas of the resort. The pool could use some repairs and a better cleaning daily but that's being picky I suppose. We enjoyed the pool daily as well as the swim up bars. Food and drinks were good as well.

Tropical Paradise

Everything is absolutely stunning at this resort and you are always well taken care of. All staff always makes sure that you have everything you need and always getting drinks for you. There is a cold towel and rose water spritz in the afternoons. The entertainment crew makes the days so enjoyable and Jason (The Mayor) is truly talented. This was my 2nd time at the Jewel and will not be my last.

Amazing resort!!

This was the second time at the Jewels Dunn River resort in Ochi and again this place superseded my expectations. It is a small, adults only resort. The staff are incredibly professional and friendly and go out of their way to make sure you are alright and having a great time. The beach and pool are beautiful and well maintained. They recently added a Cafe and smoothie bar which was amazing. There is a pizza place and 24 hour Jerk restaurant. The buffet food was very tasty. You get some Jama [... read more]ican food mixed with some American. The rooms are extremely clean. Entertainment staff are awesome. There is a beach dinner and dining under the stars dunner. Absolutely amazing. Again this place over exceeds my standards which a pretty high. Would definitely go back over and over.

Fantastic Resort

The hotel was a perfect size. Not to big, staff was extremely friendly. Excellent pools very clean. Great food. Entertainment was great. We will definitely return. Awesome time in Jamaica at Jewels dunns river resort

Not quite a jewel

The grounds were beautiful. The room was clean, comfortable and aesthetically pleasing. The balcony gave us a lovely ocean view. The beach was small and covered in seaweed. On previous trips to Jamaica, the beach was raked every morning to get rid of the seaweed. At one end of the beach there is a barbed wire fence where locals stand and yell at you for cigarettes all day. Some days we had someone ask if we wanted drinks at our beach chairs, other days there wasn't anone working. There was  [... read more]a restroom close to the beach, which was a good thing when dealing with food poisoning. The food was dreadful. I've never encountered such a poor buffet or food experience overall at any resort I've traveled to. The people working at the resort didn't seem happy. One server, Kevin, and one bartender, Damion, were the exceptions, and did an amazing job to make us feel welcome. The pool was refreshing but littered with debris from trees etc. Check in and out went smoothly. There are hotel photographers constantly taking your picture, in the hopes that you'll purchase them at the end of your trip ($11 US each).

Fantastic food,amazing people!

The hotel was amazing,the food was delicious,the service was fantastic. It was nice to stay at a resort that was small and personable.All the staff seemed happy. I really enjoyed the infused water and the cafe on sight.The staff would sing to me and were very attentive. There is a cab driver named Junior Brown. I would highly recommend him if you want to take a taxi anywhere.We really enjoyed blue hole,scothy's and david's lobster,

R&R vacation

This is an amazing resort. It was our third time visiting Jamaica. Jewel Dunn's is now our favorite spot. Thanks to Jairus at tripcentral who listened carefully to my request and then made his suggestions. I really do appreciate his honesty. My husband and I had a relaxing time. The food was delicious. I just wished there were more of the Jamaican cultural food and fruits available. Our favorite eating place was the outdoor pizza place. We enjoyed pizza everyday! Kimmy at the café greets us  [... read more]with a warm smile and a song☺ The staff there are very keen on serving you. They genuinely are warm and friendly. A smile goes a long way. Our room, at first, was noisy on the ground floor. By the third day we were switched to a much quieter higher room. Now that made our vacation worth while. The grounds were well taken care of. I loved walking around in the quietness amounst the trees where there are hammocks and benches. The gym. Power walks with Junior in morning @7am!! It was great! Dinner on the pier was a special touch. I loved it! I just can't wait to return!

Exceeding Expectations

Having never been to a 5 star resort Jewell Dunns exceeded all expectations. The food was excellent and there were many options to select from - Japanese, Italian, Buffett, Pizza (forno oven), and Fast Food (delicious Jerk chicken). Of all noted the Japanese (same theme as Japanese village but too much Teriaykai) and Italian came in last as favorites surprisingly. There is also a private coffee bar ("Irie" Cafe) which can easily meet your coffee preferences. Try the rum liquor in an iced c [... read more]offee or your rise and shine addition to the local bean. The tennis courts were a nice touch a canopied by personal lessons by an instructor. The outdoor gym had lots of equipment but make sure you get in early or workout late to minimize the humidity factor. The pitch and putt is there to brush your skills but not too much effort is kept to make it a viable option and the clubs available I wouldn't put up on Craigslist. As for daily events it's very well organized and advertised. Each night a newsletter is added to your suite of the next day's agenda. It's not Groundhog Day agenda either as it differs besides some a activities such as vball, aquasize, tennis lessons, and the nightly piano bar "last call" night cap area. There is the resort band which is great but there is normally different acts/shows nightly. For example Steel drum (so good) break dance, bongo drum, crab racing, know your partner quiz, etc. Of the 6 nights we were there the bands played 3 times outside on the beach. Speaking to dinner the last night we stayed the resort hosted a special 5 course dinner on the pier - simply amazing. Some folk weren't too happy with the beach but I found it more than acceptable. Nice sand, pergolas, lawn chairs, beach vball, free paddle board rentals. The resort has two pools including swim up bars with a variety of drinks to select from. Ask for a Bob Marley or Jamaican Kiss to help cool you down on hot day. Despite not doing the spa thing it offers all spa related amenities. The prices for those options persuaded us otherwise. The excursions can be booked at the hotel through the resort or a third party vendor. The location of the resort is great for the excursions minimizing associated travel time. Check out "Blue Hole". Much better than Dunns River falls. Go through a cab driver for that tour as it's cheaper and more thorough with the private guide they'll set you up w/.

Quiet relaxing adult resort

Overall great service and decent food. The buildings are tired and need major updating however housekeeping services were outstanding. The grounds are beautiful and well kept. The wifi is spotty however we knew that going in and personally enjoyed the break in pace. The check in process was the best we have experienced and started the week off on a positive note. It was quiet and relaxed which was what we were looking for.

Quality service!

Hotel, rooms, food, beach super clean! The people? Downright amazing! Its a small resort so after a few days everyone knows your name!!! The ONLY downside is that the beach is small so for those of you who like to walk along the beach this resort is NOT for you! However if they would allow you to go across the pier you could walk longer but access is denied :( Everything else is 5 star

Perfect holiday at the Jewel

This resort was amazing. It is a smaller resort that was perfect for us. Restaurants, pools, bars and beach are all within a few minutes walk from each other. All the staff were very friendly and made sure we enjoyed our trip. We love this place and will be returning as soon as possible.

Jewel Dunns River a real Gem!

If you're looking for a 5 Star resort experience on a smaller property-sized scale, look no further! Jewel Dunns River offers all the ammenities/recreation and comforts you'd expect on a tropical beach-front resort. The staff were unbelievably friendly and helpfull. The grounds and facilities were constantly being cleaned and maintained to a high standard. The quality and availability of food was excellent! Poolside and beach seating was plentiful. No complaints here!

Amazing resort!

This resort was absolutely beautiful. I really enjoyed the fact that it was a smaller resort and you really got to know everyone. The staff is amazing and incredibly friendly. I can't wait to go back to this resort. The only negative was that it was far from the airport, but if you don't mind the drive/scenery of Jamaica, then I would highly recommend you try Jewel Dunn's River Resort.