Beautiful Family Resort

Very clean and extremely helpful staff; We initially had a problem with the our room on the ground floor (requested full ocean front) but the an outdoor restaurant partially blocked our view including the heavy guest traffic walking by to the beach was uncomfortable. After three nights we were transferred to the 6th floor of full ocean view which was great. The entire resort was a pleasure to stay at; we would definitely return.

Great resort

The grounds are beautiful, easy access to all areas, well kept, rooms are nicely cleaned, enough towels in the room, water park was a lot of fun and great for families, ample beach/pool chairs, food was very good, so much variety beach was small but clean as workers groomed beach every day

Amazing Hotel! Great staff! Kids loved it!

Wonderful Hotel! Great staff! Great food! Lots to do! Amazing! We would go back in a heartbeat!!! Kids had a blast at the lazy river and waterslides! Beach was beautiful! Resort was spotlessly clean , grounds were beautiful. Rooms all have great views!

Perfect resort for family vacation

My husband and I traveled with our daughter, son in law and two granddaughters. Our experience from the time we arrived to the day we sadly left was excellent. The staff of this resort were friendly and very helpful. The food was 5 star. My husband and I experienced the dinner for two down by the water. What an experience! The pools, grounds and beach were meticulously maintained. We were so pleased with this resort that we have recommended it to our friends who are looking for a family  [... read more]getaway.

Fantastic resort

This is our third time going to this resort. We love going everytime. The Jamaicans are so welcoming. The food is always fresh. It is a great resort for families. The pools are very inviting since the temperature is not too cold! We also enjoy the shows. If you are looking for a high end resort, this is not the resort for you. The beach is nice but not the best since it has some seaweed.

Family Fun

Hilton Rose Hall was great! The lazy river, pools and beach were a hit for my 3 and 5 year old. The staff were very friendly. It's 14 minutes from airport. We upgraded to a partial ocean view and was worth the extra money. We plan to return again next year!

**Great Resort**!

Just returned from a great time. This resort has everything required to just sit back and enjoy. Good food, amazing service, nice beach, good activities for the kiddies, adults, along with good evening entertainment. Highly recommend this resort to anyone trying Jamaica for the first time or returning.

Amazing resort

I'm not going to lie I was a little sceptical when we first arrived but to my surprise I was totally taken away by the hospitality we received from check in to check out, buffet was good night time entertainment was just enough and all the restaurants were good especially the Italian restaurant that was fantastic and that's coming from myself an Italian!! Oh one more thing the lazy river was the icing on the cake and no it's not just for kids. Highly recommended!!!!!!

Fabulous Resort

Two years in a row to the Hilton Rose Hall with the family. Kids are 10 and 13, and are easily entertained by the awesome water park. Overall, the resort is not too big and not too small. Overall perfection and relaxation. Private beach for Hilton guests is awesome and you can feel at ease in letting kids run free. I should also mention the staff are simply the best. Jerk Hut on beach is to die for. Will be back,and have recommended this resort to colleagues, and they have gone and loved it.

Excellent vacation spot

The resort provided a number of outstanding features ; Terrific property with various zones for quiet times or family fun The food quality and variety was excellent with a number of restaurants available The hotel itself was solid and the service and attitude of staff was also outstanding

Fabulous Resort

We had a wonderful time. Beautiful grounds very friendly staff! Exteremely Accomodating for my granddaughter' said gluten free needs. Food was good. Entertainment was lousy. Air Transat was not great. Changed our original departure from 12:30 to 3:30. Then the plane was delayed for 3 hours. We arrived at 12:00am. Lost half a day. Our return was changed to 8:00pm so we were very happy. Make up for what we lost. The flight was again changed to 11:30. Another day lost. Will notbook Air Transa [... read more]t again. Can we obtain any compensation?

Excellent Vacation Resort

Very clean and well kept resort, from bathrooms, hotel room, dining areas and grounds everything first rate. Staff was all very friendly, courteous, helpful and efficient. Was perfect for grandchildren. I would go to this resort again.

Great resort!

The hotel was beautiful and well maintained as well as the ground, the food was excellent. The entertainmemt was fun and the water park was perfect for the kids and older kids as well ;) The staff was very friendly and really good.

Incredible Resort

I just returned from a family trip to Hilton Rose Hall Resort & Spa. I had an amazing time. The staff was great. Service was wonderful. Great variety of food. If you're looking for authentic Jamaican cuisine, they've got it. The new Waterpark is fantastic. Great for everyone. The rooms were great. Pillows could use a little updating. Having a clock in my room would have been nice. The complimentary WiFi throughout the resort was great. Grounds were kept immaculate. Definitely won't go hungry or [... read more] thirsty. ATM was unavailable during my stay which was inconvenient. I enjoyed the fact that the locals didn't harass me into buying anything. Everyone was so friendly. Great family resort. Lots of entertainment for kids and teens. Room service and housekeeping were great. Adult nightly entertainment needs a little work. As a young single girl I wanted to stay up late and dance. The vibe at the disco didn't offer that which was one of the very few things I was disappointed about. The buffet for lunch needs more options. Will definitely come again with family. Next time I'll try an adults only resort for more entertainment.

Great outdoor space!!

Hilton Rose Hall is an older hotel and it shows in the rooms. Common areas are updated and clean and outdoor spaces for families are amazing. Service was very good. Staff were attentive. The value for the spend is there but it would be great if the rooms were renovated and not just patched up.

Best Vacation Yet!

We stayed at this resort from April 15th to the 22nd. I must say that by far the people/staff at this resort are fantastic. They will do anything to make your stay amazing. The resort was very clean and very well kept. We stayed with our 11 year old son. As there is a water park there are small kids. I was very happy to see the amount life guards that were throughout the resort at all times whether it be on the beach at the pool or on the lazy river/slides. The food was excellent, best I have ha [... read more]d at any resort I have been to. If staying here you have to get the BBQ jerk chicken pizza or veggie pizza from the restaurant at the pier (Moonstones?) I believe it was called. Also the jerk chicken and veggie wrap from Mangoes is fantastic. You will not be disappointed with the food if you like this kind of food. We stayed on the 4th floor facing the water park. I have read previous reviews from people about noise, we never heard anything in our room it was very quiet and clean. The only disappointment was the ocean. The new beach is very nice but at both beaches because it was so windy it was very wavy and the water was always turned up and dirty. We didn't go in the ocean much as I like to see what is in the water with me. My only suggestion would be to sandbag off the beach area and make it better for swimming. We rented cabana's on the beach around the pool and the water park. The service is fantastic in the cabanas and would definitely do it again. All the staff including the grounds keepers are the friendliest people you could meet. You will see a man named O'Neill always working down along the beach and he will greet you with a smile and "Yeah mon" everyday. I would recommend this resort to anyone.

Excellent resort and delicious food

Very pleased with the hotel, comfortable bed and rooms. The grounds were very clean and personnel was helpful and polite. The food was delicious whether the buffet, Luna di Mare, Seaside Grill and most of all the Three Palms. Loved the lazy river and water slide. The only item that was not to my liking, was the beach. Althouh water was warm, the water was not clear

Hilton rose jamica

hotel clean, people very help full, beach could use some work on the grade of the sand on the beach a little to much slop for the beach chairs . some of our party of 10 had problems with water from air conditioner in the rooms our didn't leak till last day leaving

Hilton rose hall

Very good hotel nice resort friendly staff food awesomewould recommend it to all my friends and familythird time in Jamaica and was the best one will probably be back next year we were a group of 10 people we will be back next year for sure

Amazing resort

Amazing resort with amazing staff. The resort was laid out well and great care was taken to ensure it was always clean. The food was good and lots of variety with theme nights in the buffet as well as the a la carte restaurants. The pools were great with a lazy river and water slides! The beach was well taken care of with staff daily raking seaweed.