Average Resort

This is the 3rd RIU have been to and we were a little disappointed. Food and drinks were great, however the accommodations were not so much. We were in a building that faced the driveway between this resort and another - lots of traffic at night and early morning. There were wheel barrels outside our patio area for the entire stay. Also, the grounds leading back to our room were never kept up. There was garbage and actual dinner plates in one of the garbage cans for the entire stay. I can't [... read more] say I think about the entire resort - it appeared neat and tidy. We just found it strange that the garbage cans outside of the units were not cleaned out daily. Did this effect our trip - no, however it did not leave a good impression. We did require medical attention of which was excellent and appreciated. We had to take a taxi to the hospital and this was handled wonderfully.

Great girls trip

Hotel staff were amazing. Everyone went above and beyond to make our stay enjoyable. Drinks were OK, nothing special and mostly domestic brands Rooms were updated and clean. Hot water always. Mini fridge wes restocked every other day and towels were replaced daily. Incredible beach. Clean groun.

Great resort...

Staff was great...food was normal for an all inclusive.pool and entertainment were a lot of fun...place needs an upgrade but overall rooms were ok...we were told they are renovating this summer... Great beach area

Okay resort

The resort was a little "tired" looking. I was surprised to find that we had an actual "key" with our room number on it and a large fob to carry it with. Not very secure if you had lost it! The beach there is one of the best that I have seen. Sand was beautiful and you could walk for miles. The rest of the resort was just okay. They had a lot of activities but I just found that the staff were not very friendly and if you wanted to have alcohol in your drinks you mostly had to ask for i [... read more]t. Sometimes they would put it in, sometimes not. Rooms were a little weird in that the toilet was separate but the sinks and shower were part of the room. If you go make sure whoever you are with you are not shy about undressing in front of them. Beds were okay although my daughter had to sleep on a pull out couch (there was three of us in the room). She said it was not very comfortable. Overall it was not terrible, just for an extra couple of hundred we could have stayed at the Riu down the road which looked from what we saw much nicer. Food was typical all inclusive fare.

Rui Bambu

The beach was large beautiful and clean. The grounds were clean and very well manicured with nice hedges and hundreds of healthy Palm trees. The pool area was very nice and also well maintained. The people who worked there were lovely and worked extremely hard. The entertainment staff were great and also worked long hours. The food was terrible cold and everything cooked in oil the drinks were average with no premium liquor. We were in a deluxe room which was far from deluxe the furniture was f [... read more]alling apart . The white laminated furniture was peeling apart. The mattress hard as a rock and terrible lumpy pillows. The AC you could not adjust and the room was damp and I was sick with a cold by day 3. Was unable to open patio door as we backed on to dirty construction site where they were building a pool. Also there were many cats roaming everywhere on the resort which were literally starving to death which was very upsetting.

RIU Bambu Febuary 2017

Stayed at the RIU Bambu February 2nd - 9th. Weather was perfect. Beach beautiful as always. Great for swimming, walking or just people watching. Stayed in a renovated room. Small but all we needed as we dont go south to sit in our room. Ate at the four Ala Cartes. Steak house was the best. Steak, Salmon and Ribs were all very good. Asian restaurant was buffet style and the food was good. Service a little slow. Italian restaurant was good except the Chicken. It needed some sauce or some [... read more]thing as it was very dry. Mexican was also buffet style and very good. Nice they now have three pools with one party one and two quieter ones. Lots of kids though. Entertainment during the day was fun. Night shows were also ok. Nice to sit outside and enjoy a drink or two after dinner with some music going on. All in all a fun week. Reno's coming May 1st will only serve to improve this section of the resort.

Large resort. Very clean. Modern

The resort was large, as there were several buildings, with 2 levels. I stayed in 714, which was great. It was more in the middle i would say. I didn't mind the walking though, which is expected at this resort. Very clean. Beautiful modern rooms. I wish the pool was bigger, and would have been nice if there were more shallower areas. The swim up bar area was rather small unfortunately and always packed. It was nice to be able to have to option to go to the different resorts also. Howev [... read more]er, it was so big, I didn't have enough time to even see the other resorts. The food was amazing, the buffets had so much to offer, and I only went to the italian and mexican a la cartes (which was buffet style also which I like).

Charming family resort

Small charming resort. Easy to get around, beautiful beach with access to other RIU properties. Felt safe, friendly staff, and a variety of food to choose from. Pool activities and nightly. Entertainment. A very enjoyable week.

Not a resort for family

While the grounds are clean and the rooms are kept clean, the pools, hallways, lobby and entertainment areas are flooded with smoke - too many people smoke around the pools, the lobby, the hallways and the entertainment center. Wherever we walked, we can smell and inhale 2nd-hand smoke. My kids are in their tweens - they didn't like the kids pool because it's very kiddy, they want to be in a big pool. But the big pools specially the main pool with the swim-up bar is so crowded and floode [... read more]d with smokers. There are cigarette butts around the pools, on the tables etc.- not a good sight and experience for my tweens. We ended up going a couple of times to Riu Naiboa where the pool is free from rowdy crowd and free from smoke - Riu Naiboa turned out to be a healthier and more appropriate resort for us. There are 4 fine ding restaurants but all non air-conditioned. This is definitely not a 5-star resort. Overall, I was dissatisfied with our stay at Riu Bambu. I wish the Tripcentral representative, described us the resort in detail - the atmosphere, the ambiance, what's going on in the resort, we would have changed to Riu Naiboa or other resorts.

A Resort that did not meet expectations

We were so disappointed with this resort. Our room had a number of issues, the service was non existent, the grounds were dirty and unkept and the food was inedible. Three of the eight people we went with were ill for most of the vacation.

Terrible food/terrible service

We went to this resort with 3 other couples and 3 people from our group got very bad food poisoning. The food was terrible and we found the resort to be a bit on the dirty side. We would never recommend this resort to any of our friends or family. Non of the staff knew English which made it very difficult to communicate and if you called down to the front desk for something they would just hang up on you because they didn't know the language.

Riu Bambu - unforgettable stay

Cannot believe the 7-day long vacation at Riu Bambu is over. It is so beautiful that coming home makes me feel even a bit sad. The crystal blue sky, white sand beach, ocean in various blue, and the passionate music and dancing, plus of course all kinds of cocktails, wine and beer... I went there with my son and another family, the kids absolutely love it. My tips: the Pirates tour is very impressive, you must not miss this excursion! I forgot to take rubber band for my hair, while I strugg [... read more]led what to do with my hair, "Captain Jack" reached into his pocket and got me a rubber band - is he making miracle? I took the rubber band as a souvenir. Whenever I look at the the rubber band, I will think of Captain Jack. The yoga coach is amazing too. I cannot describe how much better I felt when I followed him to do a good stretch on the platform right facing the ocean! The yoga music was so soothing that I absolutely tasted the happiness deep in my heart! The food were fabulous. I would strongly recommend Steak House and Italian Restaurant for the fine dinning in the night. But please make sure you wear stylish dress or pants instead of shorts... Checking in upon arrival was not the best experience since we had to wait till almost 3:00pm whilst we arrived hotel around noon. Hope the hotel can do sth about it. Entertainment is another area which I would wish to have improvement. A magic show for example would cheer everyone, adults or kids, unfortunately we didn't have it. Hotel room is fine, but cannot understand why there is no free WiFi in the room which made us have to run to the lobby in order to use the WiFi. I would appreciate it much more if SunWing representative can send a reminding notice to each traveler regarding check out time and shuttle bus pickup time one day before the return flight... All in all, an impressive vacation that I would definitely repeat!

Great Resort

Very clean resort, and great service. Everything you want for a relaxing vacation! Would recommend this resort to all ages, and families. If you like to be close to eveyrthing would recommend this be requested upon booking, as some of the rooms are a 7 minute walk to beach and restaurants.

Whole family sick!!!

We stayed at the Riu Bambu March 21 to the 28. The resort was ok. Staff were somewhat friendly. I'm not sure if something was going around the resort but most everyone in our group got sick at some point throughout the week. My daughter was vomiting for 2 days. My husband had diarrhea the entire time. And my self and my oldest daughter have had diarrhea for the last couple of days of the trip and still back in Canada. I will never go back to this resort again. They need to do some upgrades at th [... read more]is location. It seemed the other Riu hotels were nicer.

Very disappointing food!!!!!

The resort itself is very nice with great grounds and well maintained spaces. The beach is great; lots of white sand and kilometres to walk and walk. The amenities are descent and the entertainment was very "entertaining". The food was very, very disappointing. I have had much better food in Cuba....and you know that is saying something. There was repetition of food items, the food was overcooked, had no spices. The wine is the absolute worst I have ever tasted. Years in the past we stayed at Ri [... read more]u Bachatta and after that Riu Negril and both those were excellent experiences. Not sure what is happening now with the Rius. Never going back. to a Riu.

Good Value Resort

This was a good value resort for what we paid. Resort was clean. We had a newly renovated deluxe king room that was beautiful. Our room was stocked with 3litre bottles of water, beer, and pop that was refilled every 2 days. In room liquor dispenser as well. The beach was nice and seating at the pool and beach was plentiful, which is the first tIme I have seen that at an all inclusive. No need to reserve seats at the crack of dawn because there were always lots available. The only thing I didn' [... read more]t love about the resort was the food and is why I wouldn't give it a 5 star. I would guess most of the food was cooked from frozen, which is fine, it's just not amazing food like at other resorts we've been to. The Omelette bar, fresh fruit smoothies made daily at the buffet, homemade pizza, fresh fruit and veggies were delicious. Nothing made us sick though so no complaints there. The resort is not too big so you don't have to walk too far from the rooms to get to restaurants, beach, pool, etc.

Excellent Resort

This resort is beautiful, in the process of completing full renovations to all units. The grounds are immaculate, the pools are very nice, and the food was superb. The beaches of course are second to none, perfect for long walks!

Good resort

Very comfortable, clean, enjoyable time. Beach excellent. Stayed in deluxe room which is close to road, a little noisy. Staff were great. Tennis courts for the Riu chain are very poor. Overall a great week. We did do some excursions which were also amazing.

Good resort for what it's worth

The hotel was a bit smaller than expected and a little more underwhelming than it was made out to be. If you are looking for a young adult type crowd to party with, this is the resort for you. The pool had great games catered to young adults (beer drinking competition, pillow fighting in the pool, etc), so it was a lot of fun in that sense as it catered to my age group. The only thing we found disappointing was how we had pay for drinks at the disco, and our rooms air conditioning was faulty. It [... read more] was nice to experience once but I probably wouldn't go back, but pay a little more to stay at the Palace.

Good value for money

Friendly staff, amazing food, and clean facilities. My only complain was the rooms were dated and definitely required some upkeep. Beach was beautiful and absolutely recommend the massages at their spa.