Great Resort

Great hotel. Service was amazing. Staff took care of everything. Great spot for children. The kids club was great and resort was clean and well run. Family selection is well worth the upgrade. Zoo was super cool

Nice resort

Staff, beach and pools were great. Food for the most part awful. Usually cold and low quality products. Service was generally good. Evening shows were terrible. Just a bunch of folks on stage dancing to the nights theme. I would not recommend this resort and will not return.

Beautiful resort but......

Resort is lovely, thought we had problem with securing lounge chairs around pools and on the beach. People would be out at 6am in order to secure their lounge chairs....not enough of them around. Quality of restaurant dinners poor, meat tough.

Palladium Vallarta Wows Again

This is our second time coming to Palladium Vallarta and we loved it all over again. We got greeted in the mornings by Antonio at the Breakfast Buffet and it continued throughout day with all the great employees there. The resort is just an amazing setting. We took an excursion to Vista Paraiso with our guides being Eric, Roberto and Papparazi photographer Ozwaldo on a 4 Wheeler tour of the area which was our favourite tour yet.

One of our favorites.

It was our second time staying at the Grand Palladium Vallarta. We will be back again. Its a nature lover's dream. The grounds are spread out, which we feel is a bonus when you eat and drink at an all inclusive, its nice to be able to move around to get from point A to point B. The infinity pool and Mexican restaurant balcony are by far our favs. The beach is awesome if you love to play in the surf. And the staff is always ready with a smile.

Lovely resort

Lovely grounds, great food with lots of variety, nice size - not too big, not too small. Awesome staff that are ready to serve. Lots of activities although we chose to spend most of our time reading and walking. Resort is on a cliff, so be prepared for lots of stairs to pools, restaurants, beach and different locations in resort. No elevators. Resort is located 45 minutes north of airport in a remote area so very quiet and away from towns or other resorts. Pools are nice but wish there was [... read more] a larger one for actual swimming. Pool bathrooms were in need of more frequent cleaning. Resort is in a cove so the beach is not large and there is little opportunity to take long walks along the beach Great opportunity to watch or try surfing.

A Great Family Sporting Property

This being our second visit to the Palladium and feel that they have scaled up the service levels and courtesy to their guests. Great clean beach for surfing, bogey boards and swimming. We will be back.

One of the best we've been to!

The rooms and amenities were very good. The staff were friendly and attentive. Food was excellent at all the restaurants. Special kudos to Effren and the staff at the Family Selections Pool Bar and Juan at the Hemingway Bar who made the best cocktails!

Amazing resort and great customer service

My bf and I hsve been to this resort twice. First time was April 2018 and more recently September 2018. The first time we came we loved that the resort was not as huge as some of the others see have visited. If you are a surfer this is the place for you as the beach has amazing waves and surf boards to use. Better than surfing in Sayulita. Part of the reason why this place is so great is because the staff here go beyond. Cristian at the front desk was so accommodating when we extended our stay b [... read more]y 3 extra days. He went over and beyond to get us the best room possible at the price we could afford. Bety the Barista at the coffee bar near the gift shop makes the most delicious iced Frappacunos. Eder the sport staff in the surf area will teach you how to surf or boogie board or paddle board and Jesus is an amazing bellman and concierge. As you can tell we loved this resort because of the staff who work here and have made sure Jose the general manager is aware. If you are looking for a beach getaway that is not overly crowded with western vacationers this is the resort for you. The Rooms are great and service is amazing. If you gave isdues they will be resolved right away. Love the jacuzzi tubs. We will be back a third time most definitely,

Hit and miss

Grounds pools , waterfront and rooms were very nice. Personal service was hit and miss with times when you had to look for employees for the simplest things like a drink. We recieved more attention from the vacation club and spa sales reps contantly try to sell their services even when you were trying to relax on your loungers.Taking away from your own rest and relaxation time On the other hand they were spot on when i proposed to my fiance at the mexican restaurant and they provided us with [... read more] champagne and personalised dessert

Beautiful location

Amazing view. We really enjoyed our visit! Clean, great for the whole family. Viktor at the water sport was very nice and helpful. The Pop team was very good and engaging . The mini zoo was fun and the à la carte restaurants were very good.

Amazing resort!!!

We really liked this resort. Was very clean, rooms were great, staff was very friendly and helpful. Service and food at all the restraunts was good. The selection at buffet was good for all people. Nightly entertainment was fantastic. Only downfall was there are a lot of stairs which isn’t great for wheel chairs or strollers. But would definitely visit again!!!!

18th times there and continue to return once or twice a year!

Easy to get to from anywhere in Canada. Great value, amazing property and staff. So many options for food and secret areas to chill. No other resorts around like many areas, you feel like you have your own private retreat, not to mention the best surf break in the area!

Nice resort

Clean rooms and friendly staff. Food is good but hard to get reservations to restaurants. Out of the way for shopping or just walking around. Not suitable for people with mobility issues pools are great and adult pool is great with no kids allowed you have choice of either

Great resort!

Hotel was very well kept and recently renovated. Food wasn’t bad. We had excellent customer service and staff were all very welcoming and friendly! Location was amazing - on a cliff right by the beach made for great views from our ocean view room. Hotel excursions such as catamaran rides and surf lessons were all included in “all-inclusive prices.” A wonderful family result overall!

Relaxing!

Awesome food, drinks, staff and location. Not too far from the airport. Shuttles were on time, easy check in. Everyone was helpful. Clean grounds, nice rooms. Beers were cold, rums were strong. All you need.

Grand Palladium Vallarta

Fantastic hotel. The service staff was excellent, as was the food (especially the Mexican dishes). We have food allergies in our family and the hotel was proactive and helpful to ensure that we didn't have any issues. The facilities were very well maintained and clean, and the beach was immaculate. As will happen in any resort, we experienced a couple of minor issues. The response was quick and focused. For example, the air conditioning in our room didn't functioning properly. The ho [... read more]tel sent service staff up immediately, and when they determined that the repair was going to take extra time, they gave us the option of moving to another room. We accepted, and they worked hard to make the process trouble-free for us. We would return without any hesitation.

Great resort, a little far from the Airport, but worth the trip.

Food, entertainment, staff were great. Very friendly family resort. Was not happy about the 1 hour none time share presentation, thought I was going to have to call a lawyer to get out of the room. VERY VERY PUSHY!!!

Awesome!

Everything was amazing. Out of the 10 or so resorts I’ve stayed at over the years, this one blows them out of the water! I’d highly recommend this to anyone. The only downside is there is a lot of stairs and no elevators!

Fantastic family resort with exceptional service!

Very clean, very well staffed, great food(especially the Mexican food), fantastic kids club...Karla is the best. We loved the fact that the kids club gives you a radio so they can get ahold of you immediately if your child is upset. The resort is so kid friendly with beach toys to use, wonderful water park, breakfast with Rags the resort mascot and many more kid friendly features. Not only that, it also caters to adults well too. We loved the grand palladium Vallarta so much, we plan on taking o [... read more]ur family a third time next year.