This was more than 4 star

It was clean and the staff were so friendly, the food was very good The washrooms were clean and service was prompt and frequent Dislikes were smoking in restaurants and eating areas and too many vendors on the beach I do understand both but still annoying

The BEST

Our rooms were great, clean with T.V and a safe for valuables, ladies looking after the rooms were very fussy. The three restaurants were clean and the food excellent. The buffet food was very good and plentiful. The large patio area was very clean also and the servers fast and very efficient. The hotel staff was very friendly, helpful &:courteous. Was our second visit and plan to again

Great Resort

The resort was clean the food was great and the service was very friendly. If you are looking for a place to sit and relax and play so Tennis put this one on your list. The beach is small yet quite. Nice location if you want to walk into the old part of town. Need to amp up the night time shows a bit but still entertaining and good for a laugh.

Excellent 3-3.5 star resort near the downtown (for more luxury, go elsewhere and pay a lot more!)

We spent a week at the Canto del Sol in mid-December. This is a very nice, fairly small 3 or 3.5 star resort for the price. Along with the Buenaventura, it is one of the two best-rated mid-level resorts located near the downtown. The pool is moderately sized (but there is also a “luxury” pool with few people along with a large kiddy pool, out back, beside the indoor tennis courts). Kevin of the activity staff does an excellent water aerobics class at noon. More generally, staff were cons [... read more]istently fun and nice (front desk, guest services, waiters, etc.). The beach is small and rocky, though it looks directly west – fantastic views as the sun goes down. A reminder for guests – salaries are low in Mexico and you really should tip – rooms, food, bar service… (we probably tipped about 80-100 pesos per day in all - equivalent to 5-8 CAD, or US $4- $6. Best to tip in pesos, though USD are ok too). Guests have an hour per day tennis (with rackets and balls provided), but you should reserve early at the gym. Rooms – we were in ocean-facing rooms in the middle on the 3rd floor (I think the 4th floor is mostly time-share). One of our rooms had a balcony, the other not (ask for a balcony when you reserve!). Good beds, shower pressure, decent flat-screen TV (with only a couple English-language channels and no French), and an electronic safe included. This is an older resort with fairly renovated rooms, but don’t expect Hyatt or Hilton luxury (for that, expect to pay more for a higher-end resort). Rooms on the 2nd floor center would have blocked views, though they’d be fine from the side wings of the resort as long as you faced the pool. Cheaper rooms that do not fact the pool area would not be as nice. It is easy to get downtown – about 80 pesos taxi to the centro (around 120 pesos to the south side) or just walk out to the main street 100 m away and hop on a bus listed centro (7.5 pesos per person) or, for the southside only, tunel. You could walk to the northern edge of the Malecon in about 35-40 minutes, along the road (not real interesting) or along the beach in front of other resorts, though at times you might get your feet wet and have to clamber over rocks. Also at the main street intersection there are two banks with ATM machines - safe places to withdraw money, and a block further down that street towards the centro is a Mega very large supermarket – a good place to buy tequila… The buffet food was pretty good, especially considering the cost of the resort – the dinner menu changes every day, but always has a Mexican area (quesadillas…), a pasta bar area and good salad, fruit and dessert choices. We tried two of the three specialty restaurants. The Italian one was IMHO excellent while the Surf and Turf was very ordinary. House wine by the glass (red, white and I think bubbly) was free and better than in most AI resorts, though in the specialty restaurants you can also pay for a bottle with several options. They try to accommodate vegetarians in all restaurants, although it is good to advise the guest services desk of you diet upon arrival – they will help some when needed if you can’t find what you need. At the bars, you can request higher quality alcohols (but you'd likely have more luck if you speak in Spanish) – again, a better quality than we had for free at several other resorts (Fiesta Americana, Holiday Inn, etc.). Evening entertainment was sometimes campy and not really professional – as is the case in most other AI resorts. Only the early evening mariachi band on the Mexican evening was of real professional quality. We ate out twice and I’d really suggest others do too – PV has too many good restaurants (plus places with live music in the evenings) to remain prisoner of your AI resort. We ate at two exceptionally good upper-scale but not outrageously priced places – Barcelona Tapas (get there early – fantastic views of sunset over the town especially from the top floor) and the River Café on the Isla Cual. Neither is a health-food restaurant per se - more foodie places - but both had a lot of choices for vegetarians (at the River Café, request their separate vegetarian menu). We also had drinks and appetizers at Casa Isabel - extraordinary views over the town and really moderately priced for very good food and drinks. For good restaurants, the hotel guest services can make reservations. For weekly evening music entertainment in town listed for every day of the week, look at the event listings on the vallartainfo website - a website that also has excellent maps and other info. Would we go back? Maybe – this is a real good place for the price if you are looking for a family-friendly AI resort close to all that the downtown. If I return alone, I’d opt for a non-AI place like the Tropicana or a rented apartment in the center, to better enjoy all the area has to offer.

AMAZING!!! All Around!!!

So much I would love to say about the resort...lovely workers all around. Always willing to go the extra mile for you. The food was good, the only thing that was repetitive was the buffet, thankfully there was other choices. The staff by the pool we so AMAZING!!! The rooms, front lobby, pool side etc where always getting cleaned. This resort will be our yearly destination we loved it that much. Met so many new friends there, ones that lived there and ones that where there on vacation also! Thank [... read more] you Canto Del Sol & Westjet Vacation for our 1st ever trip to PV, it will never be forgotten!!!

Canto del Sol

We were pleasantly surprised by the pool and grounds ... quite delightful and there were plenty of lounge chairs. The location is very convenient, but the beach is pretty small. The rooms need a renovation but are kept very clean. The only disappointing items were the front desk staff and the Kid's Club was definitely not on par with others we've experienced. We will return to PV and perhaps to Canto (if the price is right!)

Very impressed!

We loved our spacious room. The king size bed was perfectly comfortable as well as the pillow. The buffet food always had something to our liking. The a la carte dinners were just okay although the service was impeccable each of the 3 times. The surf and turf dinner was the best with the best view of the ocean during sunset. A lovely experience. The grounds are well maintained and the hotel itself well cleaned. Our only disappointment was that children were allowed in the new adult swimming pool [... read more]. It also seemed that there were always too many children in the other pool to really enjoy it. Next time we will not stay in an all inclusive as this seems to be the norm in the last couple of years. I would not recommend this hotel for the above reasons unless it was a family who did not mind all the children in the pool.

Great as usual

as usual Canto Del Sol brings the "relax" in relaxing vacations. pool service by Jorge is the best. and they just built a new pool on the opposite side of the complex, great for families and kids and keeps the beachfront patio a litttle quieter and less congested

Best Service in Mexico

We really enjoyed this resort, small in comparision to the Mega resorts, but it was really nice. The service was amazing, everyone was so helpful and eager to please. If there was a negative about this resort it would have to be the balconies, they are tiny. As far as food, it was good. There was always something to eat, really appreciated the included room service when we checked in at 2am. The beach is small but there are always enough chairs.

Enjoyable Vacation

This was our second visit to the Canto del Sol Plaza Vallarta resort in Puerto Vallarta. The hotel is nice, but nothing spectacular. The rooms are good, beds comfortable. Rooms are cleaned very well. The staff work very hard to make our stay as pleasant as possible. Food is good. We don't drink alcohol, but there were many non alcoholic drinks to choose from. They have an Italian restaurant, a surf and turf, and a Mexican restaurant. Along with the snack bar and buffet restaurant to choose from [... read more]. Food is really good in the the specialty restaurants. They have gluten free choices also which was good for me. The entertainment is enjoyable. The pools are really nice. They have water exercises daily along with volleyball in the pool. Lots of kid activities. They are really clamping down on making sure people don't leave their towels on the loungers for hours at a time and are not occupying them. The beach is not very large and there are several venders that walk along the beach. It's a short inexpensive taxi ride to the Malecon around 65 pesos. I would definitely stay there again.

Great Resort

We had a great 14 day stay at this resort. Met many people, who have been coming here for 14+ years.The food was excellent and the serves wonderful. Staff are really friendly and treated us like family. Grounds and pools are well kept and the rooms are clean and airy. Looking forward to a return visit.

Keep coming back for a reason ! Thanks canto !

We enjoyed our stay and havingcoming there for 7 years mostly at villas your sister hotel. Staff are friendly , rooms clean , food is ok can't complain. And most of all George who serves us drinks is the best . We meet at least 25 people at your resort for our reunion every year .

My Mexican Home

All aspects of this hotel were very good. We felt at home and had great, friendly service at all times. No more characters are needed. No more characters are needed. No more characters are needed. No more characters are needed.

Nice Clean Quiet Resort

We spent 7 days at Canto Del Sol and had a nice relaxing time. When we arrived, check in was quick, there was no wait and the staff were friendly and informative. We did have an issue with our room, there was water pouring out of the light fixture over the sink area when we turned the light on. We advised the front desk and asked for another room, we viewed a few other rooms and the hotel was able to accommodate us with a new room in a great location that was in great condition. The only thing t [... read more]hat I would recommend is that you ensure you are booking a room with Queen or King beds, we ended up with 2 double beds that were very hard. We were offered foam to put on top of the mattresses if we wanted but we got used to the mattresses and didn't bother with the foam. The staff are very friendly, upbeat and hard working. The hotel is kept immaculate, they are constantly cleaning and ensuring that the outside pool area and interior halls, etc. are clean, freshly painted and well maintained. The beach is beautiful with beach chairs, umbrellas and clean fine sand, very minimal rocks which makes it nice for getting in and out of the water. You do need to "save" your chairs fairly early in the morning at the beach and at the poolside if you want to get one (even though the signs say "no reserving chairs). There were activities throughout the day, volleyball, water aerobics, kayaking, bocce and a trivia type game. There was no poolside live entertainment which would have been nice for a couple of hours during the day. There was only one night that provided live music in the evening poolside. They do have a poolside bar that plays music and the bartenders are super. The food at the buffet wasn't the best. We stuck to the fruit, cheeses, salads and fresh items rather than going for the precooked dishes. The snack bar food was excellent, fish tacos, shrimp tacos, pizza fresh from the outdoor pizza over, hamburgers, hotdogs, fries, chicken fingers. You could order from there throughout the day into the early evening. The Surf and Turf restaurant was excellent .... beautiful setting on the patio overlooking the ocean and the food and service was outstanding. This resort is on the quieter side, nice for a relaxing vacation enjoying the beautiful beach and sunsets, I would recommend this one for the quieter, laid back more romantic vacation.

Canto del Sol Tennis and Beach Resort, Puerto Vallarta, Mexico

Two nights before coming home, I got very sick, and 2 days after I returned, spent 2 days in hospital. The bacterial infection I had was identified as really nasty, and sometimes fatal e-coli from contaminated food prepared by someone who didn't wash their hands after using the bathroom. I have stayed at this hotel before, twice, but found the standards generally to be much lower this time. It would appear that efforts are made to make the appearance clean and cared for, but the tennis centr [... read more]e is totally neglected, the lowered quality of entertainment forced on guests on Monday nights when the whole restaurant moves outside, and there were so many more out-of-control kids yelling and screaming, along with doors slamming at all hours of the day or night. I really doubt that I was the only guest that fell victim to this bacteria, and I hope no-one died! I will never go to this place again!

Very relaxing vacation

If you are looking for a great beach this place may not be right for you. The resort is older but very clean and has a friendly, fun atmosphere. We found the food to be great, the omelettes in the morning were very good and the variety at the buffet was adequate. The walk into downtown is approx. 30 minutes, we found it to be quite worth it, just to look around a little. The staff around the pool, Jorge running around to get everyone drinks, all of the pool bar bartenders and the extremely har [... read more]d working folks at the busy snackbar were among some of the best staff I have ever encountered.

Clean, helpful, and friendly

Canto del Sol was lovely. Nice pools, food was good and staff very pleasant. Some evening entertainment was great, others were a bit of a let down. Overall good. Try the Rhythms of the Night tour, it was great, even saw whales and dolphins and the crew were lots of fun.

Great food and beach

Great hotel, stayed Dec 31 to jan 7. good location, approx half way between airport and Malecon. Rooms were ok, clean but a little shabby, comfy beds and pillows. Smallish resort made it easy to access restaurants and pools.

Amazon resort

I really enjoyed my vacation at Canto del Sol hotel. It was my second time at this hotel and I will return 😀The New Year Fiesta was amazing !!! Everything was very well organized, the staff was very friendly, the food was very good, the show...everything.

Time well spend

Recent trip to Puerto Vallarta booked by Fred, in Canto Del Sol hotel / resort, smaller resort with great staff, very friendly good facilities, tennis players paradise, very clean hotel, staff will go above and beyond to make You happy, beach is a bit rocky at the water edge, overall would highly recommend, location is great short cab / bus ride to old town. The only negative that we have about the resort is the poor beach volleyball court because is so close to the water it is often washed awa [... read more]y so it is very uneven (slanted) we like to play a lot on holidays so this is important for us, luckily next resort had a great volleyball court so we ended up playing there most of the time so as long as their patrons were playing we were fine