Great vacation
We enjoyed our vacation at Gran Ventana. I like the smaller size of the property. The food is good. The beach is great. All the staff we encountered were wonderful. Would definitely recommend! Can’t wait to go back!
Good resort for the money
Food good, grounds were impeccable, room was a little outdated but more than comfortable and the service was very good. Location was good with a little mall close by for any necessities. No complaints at all
Our home away from home
We have been to the VH Gran Ventana Beach Resort 3 times now and have grown to love it. It feels like our second home! The resort isn't oversized which is great for most travellers. It has a beautiful beach for those who love the sand and water - long walks on the beach are the best!! The main pool is a happening place during the day. There is a quiet pool and bar just a short walk away at another building on the property. The food options and quality at the buffet and the a la carte restaurant [... read more]
Beautiful Resort
I will keep it short and sweet, the resort was absolutely beautiful with amazing staff! The food was absolutely delicious and it seemed that there was attention to detail on everything that was served. The beach is awesome! Beautiful waters a legit mountain view. 10/10 will go again
Great Resort !!!
This is my fourth time here. I always enjoy the Resort. The staff are wonderful especially Andrea who is the pool bartender. The rooms are always very clean and always have plenty of towels. The buffet is well stocked and there are many choices to choose from whether its for breakfast or dinner. They have evening entertainment and afternoon games and music. I definitely will be going back!!
A wonderful Christmas
The hotel grounds were immaculately kept, with flowering bushes everywhere. Main pool noisy with lots of activities, but a quiet pool available elsewhere which was just what I personally preferred as I was travelling alone. Buffet restaurant exceptional. Christmas Eve dinner at the buffet restaurant was really exceptional..Only ate at the Caribbean a/la/carte which DID not simply repeat the buffet but had some interesting options with good sized portions. Exceptional attention paid by staff [... read more]
Great resort
The grounds of this resort are beautiful and very clean. Smaller resort with great staff. Food is very good and the alacartes are amazing. Very safe and can walk to a small mall at the road at end of resort. Only thing that I would suggest is they have 4 tables and chairs outside the buffet it would be nice to add at least 8 more table and chairs to sit and have a drink in the open air if you did not want to see the shows. .
Needs a lot of improvements
A/C leaking Paint peeling off on the inside of bathtub String for hanging wet bathing suits missing Toilet clogged and leaking Some rooms are missing art on walls Fridges get refilled with beer on some days but not daily Housekeeping takes the towels away at 9am, doesn't bring new ones until 2 hours or so later. If you want to shower in the morning - good luck Beach towels aren't always available - some mornings we had to wait an hour - there was a huge line waiting for the towels So [... read more]
Very enjoyable resort
Nice clean beach and immaculate grounds. Lots of good food and great assortment. Our room was in a great location and very clean. Staff very accommodating and friendly. Not far to airport. Check in and out was very efficient and fast.
Great resort!
Great resort for the price. Food was good, drinks were good and all 3 a-la-carts were very good. Great sandy beach that was very easy to get into -no rocks and gentle slope. We did upgrade to Junior Suite to get oceanview and get away from the pool. The resort was very busy But the service was still good. There were no ocean activities and very few beach umbrellas.
Great resort
Staff remember you and treat you like family. Everything is close ie pool, restaurants and beach. They always try to accommodate requests. Vendors are polite and not pushy. Security and lifeguard always on duty. Thank you to grand vantena for an amazing holiday and a special thank you to Beth at trip central for an easy booking experience as always
Excellent Resort
Very clean, housekeeping was excellent. Lake access was a short walk away. All amenities such as restaurants, bars, washrooms were all easily accessible. Staff were personable and helpful with all requests. Our request for a King Bed was accepted. We were on the ground floor and only steps away from anywhere on the resort.
Great resort
Stayed recently with a large group of friends. Rooms were clean and bright with excellent a/c. Pool and beach areas were great. Beach is great for long walks on nice hard sand. Food was excellent in the buffet area, and all of the ala carts. Most importantly the staff were amazingly friendly and accommodating. Will definitely return, and will recommend to friends and family.
Great Staff
The staff was very helpful. We had to change our room from the top floor to the ground floor as we had a baby in a stroller. took 4 days but after that we had a great time. we had to go for lunch off the resort sometimes for a better meal. they have lots of food but much of the dishes weren't to our tastes. the great thing is that they had the omelette stations and grilled meats. The water was a bit too wavy most days for a nice swim. but the long beach is just gorgeous beauti [... read more]
Fantastic Stay!
Spent the last week at Gran Ventana and loved this hotel. Have already recommended to others and will visit again. The food is great along with the incredible the staff at the buffet; Rosa and Felix gracias xo Check-in was smooth, the grounds are spotless the room always clean. Love the beach! A special thank you to Dioncio for going over a beyond to make sure our staff was perfect. Your kindness will not be forgotten. Visit this resort, you won’t be disappointed.
VH Gran Ventana Beach Resort
Found the resort clean , the resort rooms were clean and well cleaned daily and the grounds were well maintained. The staff were friendly and helpful for any needs. The selection at buffet was good and a la carte restaurants were very exceptional , The Ocean Grill ,Octopus and Italian . The pool was quiet and easy to access. Nice clean beach area with many lounger chairs and very long for morning or afternoon walks. Found the price right for the value and would/will recommend this resor [... read more]
Recommended VH Gran Ventana
We had a fantastic time - again. This was our 7th vacation at VH Gran Ventana. We love the resort, accommodation and the friendly and amazing staff. We highly recommend VH Gran Ventana to everybody who wants to relax, disconnect and enjoy the permanent summer weather.
VERY GOOD RESORT
In general resort run well. On the beach you feel that you are on the mobile commercial/ market,,,I understand that it is important for local community but it should be more limited some how? Under wise I am coming home from bussness trip,,,it damage impression of the trip very much,,,
Lovely resort, would go back !
The smaller footprint makes for a very enjoyable experience getting from room to beach to food to bar... The taxi service to downtown is at the front door an a quick 10-15 minute trip. The staff was very friendly and special shout outs to Rosa, Felix and Adrian during breakfast/lunch service. Rosa in the evening and the two bartenders Andrea and Richardo! We had a junior suite - that overlooked the ocean - 3rd floor. plenty of space, bathroom had great water pressure, and hot water! Beach [... read more]
No complaints!
We had an amazing time at Grand Ventana! My boyfriend and I spent 4 nights there. It was a very relaxing and enjoyable stay. Very clean resort, food was good. Staff was amazing! Highly recommend taking a ride with Jose on the catamaran.