Spotlessly clean and friendly resort!

The resort was exceptionally clean everywhere. Staff including the housekeepers, front desk , bar staff, animation staff etc. were sincerely friendly . Lots of activity all week at the.pool and beach. We found the food to be very good with enough variety . Lovely beach for walking. Great waves for playing in the water. We would definitely return to this resort when in Puerto Plata.

Gorgeous Resort

We have been returning to this resort twice a year for the last 5-6 years. Wonderful staff, great food, enjoyable entertainment and amazing beach! Lisbeth, Manager of Public Relations took care of our every need. We will, however, make sure we book our December vacation early enough so we can get our usual Oceanfront Jr Suite as we prefer the larger size rooms and view directly over the beach to the ocean. This past stay was a Premium Near the Beach room, a little smaller and slightly near the b [... read more]each. All in all a wonderful 15 days were had by us.

Everything great except for the bed in the room

I was happy with the resort except for that we only had water stations and when I went to get water from the water station outside our room it was filled with sludge and than when we checked into our room room 3007 the bed was damp we reported it to the desk and that we wanted to be moved but because they were Full the couldn’t move us and within two days I was sick because Of sleeping in a damp bed and when one of our friends touched our bed they couldn’t get over how wet it was and we even t [... read more]urned the air conditioning off and it didn’t help so my week of vacation I was sick and came home Sick and ended up on antibiotics and puffers because Of it I will never stay on the ground floor again.

Iberostar Costa Dorada

Clean rooms, good food, friendly people with great entertainment. We had no complaints. Our ocean view was breath taking. Monkeyland, Ocean world and the Waterfalls of Damajagua were the highlights of our trip

Damp Smelly Rooms

We expected this so called 5 star resort to really stand up to its reputation which I eventually realised has been built through fake reviews. We were given a smelly/damp room that smelled of Mold and it took the resort 3 days to change our room. Thats more than half of our vacation spent in a smelly room, its a shame I can't get my money back. The reception made false promises and we had to spend most of our time in the heat outdoors to save ourselves from the mold. I went on to read some of th [... read more]e negative reviews about this resort and realised that this is a common problem that people face there. PLEASE BE CAREFUL. The resort pool and beach area are great and the entertainment team is excellent, the food is average. The drinks are good. The resort could have easily helped us by changing our room when we complained but its just upsetting that a so called 5 star resort will make you spend 3 days in a DAMP room!

WOW! The customer service is top shelf!

We stayed at the Iberostar Costa Dorada from Feb. 11 - 18, 2024. The resort itself is a bit on the small side, older and a bit dated. That is pretty much it for the negatives. The Costa Dorada is a beautifully landscaped and clean resort, situated well on a beautiful stretch of beach. The ocean was rough the week we were there which limited the time on the beach and in the ocean, but the sand was always clean during the day. If you are staying 7 or more nights you are guaranteed 3 to 4 reservati [... read more]ons at one of their 3 a la carte restaurants. After you use your guaranteed reservations you can make additional reservations after noon the day of (this was not well communicated so we didn't find out until our last day). We ate at the Japanese restaurant twice (teppanyaki) the first time was great and very high energy, the second was not high energy and a bit disappointing. The Italian restaurant was also very good, my wife went back a second time just for the risotto. The best part of the resort was the staff! The concierge were amazingly helpful and friendly. George was our primary concierge and helped make reservations and provided information about the resort and the area and some pointers on excursions. When George wasn't there Lis and the rest of the team were equally helpful. The service staff at the restaurants take obvious pride in their jobs and were so help and friendly. The staff at the buffet were very friendly and attentive and really helped get the morning off to a good start. I wish I knew the name of the cook at the omelet station for our first 4 days, he was great and entertaining :). The resort is nice and the weather can't be beat but it is the people of the Costa Dorada that really made our vacation! We would definitely go back.

Amazing resort

The resort was really good Food was great Rooom nice size They need to fix patio door locks on ground floor But the did come down and put lock on right away. Pool were great everything clean I would go back

Hidden gem

We've been to this resort 6 times now. It's just the right combination of size, food quality, staff friendliness and extras like orchid gardens, peacocks, a beach barbecue, super animation team and shows and of course lots of ice cream!

Beautiful resort

Enjoyed another relaxing week at the Iberostar Costa Dorada. Our 7th time staying here did not disappoint. Kennedy, Carlos and Dulche took very good care of us for breakfast, lunch and dinner. The pool is huge and refreshing. Selection at breakfast, lunch and dinner buffet was more than generous. Ala Carte restaurants were also very good. Activity in the lobby area during the evening hours was very good with music, vendors and theme food nights going on every night. This is a solid 4 Star res [... read more]ort and we look forward to our next visit.

Great resort

This hotel exceeded our expectations. Lots of food and variety at the buffets. We ate at the Italian and Japanese a lacarte restaurants they were both amazing. Top shelf liquor at the bars, all the staff were so happy and friendly. The grounds are beautiful and well kept. The beach is clean and taken care of. Lots of lounge chairs both on the beach and at the pool.

Outstanding as always!!!

Iberostar Costa Dorada gives you everything you want for a sunny getaway. The staff is amazing, the grounds are beautiful, the food is excellent. The pool is large with tons of room for everyone of every age. There is shallow areas for small kids and weak swimmers. Stairs and handrails for the elderly or unstable. The water is clean and the staff are always clearing and cleaning any debris from the trees or the guests. The beach is beautiful and the staff work hard to keep the seaweed clear. It  [... read more]is not always clear but the resort can't control mother nature. The food is amazing. The main buffet has something for everyone. The three restaurants are excellent and entertaining. Sakura is a delicious meal and an amazing show. Overall the only low point of the resort is the vendors they have come in. They are pushy and rude. If you say no thank you they will just keep asking even as you walk away. Some have even been aggressive when you refuse to look. But that is also not in the control of the resort. We have been to many different resorts in the DR and we love this one and keep coming back. The resort is also starting to update and upgrade the rooms to make it even more welcoming. WE LOVE THIS RESORT AND CAN'T WAIT TO COME BACK!!!!!!!!!

Iberostar Costa Dorada

With Iberostar you always know what you'll get. Same layout, mostly same fitures. Costa Dorada is an older resourt, but it's in very good shape. Food and service are good. Rooms are comforable and clean. We asked for delayed check out and got it for $10/hour. Beats seating in the lobby for many hours. Airport transfer could be more comfortable.

Love the resort

This was our fourth time there. I have all the best to say about the resort. Everyone was nice and helpful. Beach was great, rooms very nice and clean. Cleaning staff was excellent. Servers were great, working very hard to make sure we had a good time.

Great stay

Everything with the resort was awesome. Great food and lots of it. Staff were very helpful. Beach area had a lot of weeds, but staff did their best to clean it up daily. Would definitely return again.

Feels Like Home!

I have been to this resort 4 times now. 3 times with my husband and once on a girls trip for my birthday. I do need to note that I upgrade to prestige every time I go to this resort so I can't elaborate on the base amenities. I love this resort mostly for the wonderful staff who make you feel so welcome and are extremely friendly. The beach is beautiful but it does get seaweed washing up, which the staff clean up daily if not numerous times a day. The upgraded bar selections are great and the ba [... read more]rtenders will gladly mix you any drinks you desire. Stella and Corona are only offered in the prestige level so you need the upgrade. I like the restaurants but the buffet is my favorite because of the selection. I am vegetarian and my husband is not but we both walk away full and satisfied. They offer late night food and the disco is fun! The rooms in the prestige level are not super fancy but they are clean and nice. The entertainment team is great and they do a beach party on Thursday nights. I will definitely be returning.

Great Resort!

Just got back from a week at Iberostar Costa Dorada and it was awesome! First off, the resort itself is beautiful. Very well kept grounds and very clean resort. The rooms are very spacious and the bathroom is great also, with a barrier free walk in shower and rainfall shower head. The food at the resort was really good, especially breakfast with all the fresh fruit and fruit juices. Everything was delicious and very fresh. The only issue I had was with the bars/bartenders. They were really spari [... read more]ng with the alcohol, and for me who isn’t a big drinker to notice that it is a pretty big deal. For me to have to ask for more rum in my piña colada is really annoying.

My happy place

I have found that the Iberostar hotels have a great vibe for a relaxing vacation. This resort is clean, the staff so, so friendly and accommodating. You can either join in with the games or just relax and read books, vacation your way. The ocean was red flag our entire time there but we were okay with that, you cannot control weather.

Loved this resort!

We were at Iberostar Costa Dorada for nine days in early December.We travelled with air transit and their service was very good. The resort itself was very clean and the grounds are beautiful. The beach was kept very clean and we went daily. We swam in the ocean and it was warm. It was a nice stretch of beach that you could walk for a bit on if you wanted to walk. The pool was well maintained , we used it daily also. They lit up their Christmas lights December 7 and that was amazing. The main gr [... read more]ounds looked magical. That was a very special experience. Food was good at all restaurants with lots of variety. We would return to this resort.

Beautiful Resort

This is a beautiful picture perfect resort. We just returned from 2 weeks at Iberostar Costa Dorado. Great oceanfront view and highly recommend Building 1 as the other oceanfront building has a condominium development being built beside it and the work is starting to get noisy. Food is great along with staff; Domingo is the best server and Manuel in customer service is wonderful! Entertainment definitely needs some higher quality singers and the shows are a bit dated. The beach is gorgeous and w [... read more]e went on 5-10km walks daily! One great thing here are the amount of lounge chairs; never had to “reserve” chairs as they were never out of them. We always sat in the second row facing the ocean. We preferred not to sit directly on the beach. The bar service this time was much better and they were much more acute in serving as you arrived at the bar. Previous visits you would only be served in a timely manner if you tipped. Must have gotten multiple complaints as so much better this stay. Cleaning staff work hard and they did a great job! Will be returning again.

Iberostar Resort in Puerto Plata

We found the resort to be very pleasant well maintained property was in good shape food could have used a bit of an improvement to wish the food and buffets were labeled because it was hard to decide which you want to eat if you didn't know what the name it was