We went in April and there were a lot of people. Beach was crowded but nice and clean. Food was good service was ok. The rooms were a little bit small for a family of four. Overall we had a good time even though the weather was not perfect.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Lmt99 -
Verified Purchaser
Good Value for the Money
This hotel has lovely grounds with mature vegetation. There aren't very many rooms with a great view, but the rooms are spacious and clean. Food is quite good in the buffet & al a cartes. The pool is fantastic - and the beach is very nice. Lot's of sun or shade options. Always chairs available at the pool and beach no matter what time you arrive. The free wifi in the lobby never works. If you want to book an excursion - find Victor - he's the guy you need to see!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Morinr11 -
Verified Purchaser
Great place, would go back
For an older resort, I could not complain. It's not a 5 star but i did live up to its expectations. Good food, specially the Brazilian dinner. Very clean ground and lots of green. No issues with our room. The shows are just average but nice to see.
The only issue is that in the ocean water, 20 feet from shore, the bottom is made up of rounded rocks BUT the water is warm !
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Lana -
Verified Purchaser
Be live canoa
Very good hotel location ideal, beautiful beech, beautiful pool. Excellent service, people there always got a smile on their face.Food is excellent and theres alot of variety from other countries.Alot of activities.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Monika -
Verified Purchaser
Nice Resort
Room and Grounds were very clean. Beautiful Beach. Food was great.
A big variety. Something for everyone.
Service was slow. Room was not ready at 3.00.
no free WiFi, no free safe in Room. The carges for both was way too high.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Tiny -
Verified Purchaser
Great time
Booked last minute , stayed in room 409, had not problem with a/c, water preasure was good. Beach is good, walk a little down the beach for amazing powdery sand and scenery. Buffet was awsome, lots to choose from. Plenty of chairs at pool and beach. Will be returning for sure
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Brenda I -
Verified Purchaser
La Romana D.R. is a hidden treasure for sunlovers
Be Live Collection - Canoa **** La Romana D.R. we landed in PUJ at 9:45 pm and surprise, the duty free shop was open. After a 50 minute commute from PUJ you enter a spacious lobby. To the right is the a la carte reservation desk against the far right wall the reservation desk. Reserve a new superior deluxe room with all renovations complete, close to the beach and run of the house view, ours was #1934. With a frosted glass door to the toilet another to the shower and the sink/vanity in between. [... read more]The room is cleverly modern in it its design. Back in the lobby on the left is the concierge center and straight ahead is the service desk. This resort is for sun and beach fun. Pass through the lobby and step into the hub of this resort. The Plaza Bar features nightly entertainment, try the rich sweet red label whiskey, icy tequila marguerites, hot espresso and delicious ice caps. Listen to a saxophone player, solo singer, classical music, and favorites like smoke on the water and other standards drift through the night air. For $10 CAD nightly receive prompt table service, you don't have to wait in line! With an extra large seating area decorated with neon green tables & white chairs, on marble flooring, all very neat and clean. The theatre is off to one side, the lights blink when the shows about to begin. The modern open air disco off to the other side opening at 11pm. $$$$US shops surround the plaza bar, sunscreen is $25US. We went through 6 cans in a week. Its was sunny and hot with a few refreshing showers late day. Walk the path to the right and find the Buffet, that has different fare/nightly theme: Mexican, Italian w/ a layered drink, French w/champagne, Brazilian, Dominican. Try the Asian a la carte, it is very tasty & entertaining, avoid the Gourmet. Passed the buffet is a large pool a 24hr snack bar adjacent. Walk straight ahead and your toes will sink into the soft sand with green sea surf. Palm trees wave in the wind and new lounge chairs are neatly lined up for the next day. Security is everywhere all day and night. Safe rental is $22US, Wi-Fi is $60US weekly (turn it off when sleeping), upgrade to VIP $60US p/n for a private pool, bar, lounge, upscale room,and Wi-Fi or keep your room and pay $30US p/n. We paid $22US for a late 4pm checkout. The resort markets to the Italian and French, it is a hidden gem. The best ocean to swim in the Dominican, been to Punta Cana Dreams & Grand Paradise & Bahia Ambar ****as well as Samana Grand Paradise***. Walk up the beach and pass 2 sets of vendors right on the beach, best buys at those farthest away. Its a nice walk and allows you to see other resorts. This hotel resort has so many excursions to offer on site at half price than through the Airline tour operator. Enjoyed every moment and will return. Superior kind service, delicious food, great drinks and entertainment what more do you want. We will return for sure.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Daddeeoo -
Verified Purchaser
Great Value for the money!!!!
I cannot say one bad thing about this resort. Great value for the money! They upgraded us from our standard room booking to a deluxe room for no charge. There are always cleaners cleaning, workers maintaining, everything we came across worked. The food whether it was the buffet or restaurants were great, plentiful and the variety I'm sure met all needs ... from the picky to the adventurous.
The staff are all polite, we met with Marco the General Manager who took time from his busy day to talk to[... read more] us. The beach is incredible ... one of the nicest we've seen, being beside a National Park enables you to walk forever (or till you get thirsty) without the busyness of a shopping mall at Xmas. I would definitely visit again if given the time and extra money to do it. This is a place that I have no regrets that I booked ... Be Live Canoa .... A Job Well Done!!!!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Puppygirl -
Verified Purchaser
Language barrier
Rooms in the new building are very well done. roomy and lots of storage space.. Don't recommend the older building.The grounds are well done with natural wildlife with all kinds or birds, turtles. The food is average to good at buffet.
Gourmet, Lobster, and Japanese specialty restaurants are excellent.Our biggest problem was the language barrier, Found all the staff including the front desk don't understand or speak English. Even ordering a drink is difficult. you have to try the "Mamma Juana pa[... read more]ssion". When one of our Friends in our party left her life or death prescription in her luggage that went lost, the medical Doctor on site did not show any concern for her health what so ever, she actually told her to take a taxi into the city to see if she can find it at a pharmacy. Don't trust the staff, one of our neighbors, was robed of all her cash from her safe. All other expensive items were not touched. cash is not traceable. One of the resort dancers and guide was actually selling CD's to people tanning on the beach for $10 claiming all the music on it was the music from their DJ. ENDED UP BEING BLANK when I got back home.
will not return.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
TheG -
Verified Purchaser
Good spot, good times!
We stayed in this hotel from Jan 9/15 to Jan 16/15, and had a good time. This is only my second Caribbean vacation, my first to Dominican.
Pros:
- The grounds were decent enough
- Rooms are spacious and clean
- The food was EXCELLENT with selections from every corner of the world
- Despite English being probably the least spoken language, they never refused to try (Their staff is multilingual for the most part: German, French, Spanish, Italian, Dutch, some English)
- The location is nice
- The [... read more]staff don't expect tips or treat you poorly if you don't. Folks are eager to please you and are attentive!
- Snorkelling at the rear end of the roped off swimming area is great! they have placed several artificial underwater structures that are now inhabited by fish, urchins, ect.
- You can walk along the beach eastward towards the nature reserve for HOURS..lots to see, lots of exposed rock, shells
- Gym is well equippped and features a boxing ring, MMA kick bags, treadmills, ellipticals, free weights, benches, machines, water, towel service, scales, smith machine.
- No real cons (nothing that negative).
Improvements they could make. keep in mind these are MINOR and in the grand scheme of things didn't really impact us negatively to any significant degree:
- Better air conditioning. it DID work, but it struggled and often would let the temps rise to uncomfy levels at night, then gradually cool the room again
- Better organized at check-in. I got a nice cocktail handed to me, but they could find my reservation - ended up getting shuffled after some searching to the other side of the lobby to a different desk. why have two check-in desks with no indication of which I need to go to? Why have two at all?
- More consistency in how drinks are made. Some bars have all drinks, some don't - which isn't that bad, however even how a Mojito is made differs between bars - some crush the lime and mint in front of you, some scoop a big ladle full of pre-made liquid of sorts from a bucket in the freezer as an example
- Shops could be more consistent and honest with real pricing. A box of slender medium cigars (8 in the box) started at 50$ USD which is ridiculous, I negotiated to less than half of that price. why not just have fair market? I'm on vacation to relax :)
- On excursions, focus on providing trip value to the folks who paid to go, and less on chauffeuring potential buyers around to empty their pockets. despite the tour guides being very nice and accommodating, every stop we made was an opportunity to try and get us to buy something - ANYTHING.
Things to note:
- They do allow limited nudity on the beach. Several Europeans of varying ages did tan topless, but it wasn't made strange at all which was just fine.
- You can smoke almost everywhere in this resort, however at no time are you choking on it which is great since I'm a non smoker.
- There is a rock shelf of sorts a couple feet into the water off the beach. it can catch you by surprise and send you for a small harmless tumble, but i did see some elderly folks have an issue getting in and out of the water with the waves coming in.
This resort is an hours drive from the Airport in Punta Cana, however the drivers are happy to oblige you with the 45 minute version at 130 Km/h :)
In summary, despite the improvement areas I listed above, the overall experience at this resort, and with the entire trip was pleasant enough that i would not hesitate to return again.
~ Happy Trails!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
JUDITH -
Verified Purchaser
A GOOD 3 STAR RESORT
THE STRONG POINT OF THE RESORT IS THE ANIMATION. THE GROUNDS ARE NOT VERY CLEAN THE ROOMS NEED UPDATES THE FOOD IS OK. THE A LA CARTE BOOKING IS CONFUSING AND YOU NEED TO WAKE UP AT 6 TO MAKE SURE YOU WILL BE ABLE TO EAT SOMEWHERE ELSE THAN THE BUFFET.RECEPTION IS USELESS AND SLOW THE GUEST SERVICES WILL SAY ALWAYS YES BUT DO NOTHING.ISADOR IS THE ONLY ONE WHO ACTUALLY UNDERSTANDS YOU AND WILL TRY SOMETHING.THE BARS ARE SLOW AND THERE IS NO BEACH WAITERS TO COME AND OFFER YOU A DRINK .YOU HAVE T[... read more]O LINE UP FOR BARS WHICH TAKES FOREVER.THERE SEEMS TO BE AN ITALIAN CLUB WHO OWNS EVERYTHING THAT IS THE GOOD RESTAURANT ON THE BEACH WHICH IS ONLY FOR CLUB MEMBERS AND THE GOOD BEACH ANIMATION.THE BEACH CHAIRS ARE ALWAYS
OCCUPIED BY TOWELS EVEN IF NO PEOPLE WILL SHOW FOR THE DAY.THE RESORT IS TOO FAR FROM THE AIRPORT AND IF YOU ARRIVED AT MIDNIGHT AS I DID YOU WILL DIE AT THE RECEPTION UNTIL THE MORNING.YOU HAVE TO PAY FOR INTERNET IN THE 21 CENTURY AND THE SAFE IN THE ROOM COMES FROM MEDIEVAL TIMES.I WILL ADD ANOTHER 200 NEXT TIME AND GO TO A REAL 4 OR 5 STAR PLACE WHICH HAS SERVICES AND NO ROCKS IN THE WATER TO CUT MY FEET.